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Sheraton Waikiki

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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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4th Night Free/Breakfast
Best prices for: 1 room 1 guest
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Sheraton Waikiki
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Sheraton Waikiki
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3,941 reviews from our community

Traveler rating
    1,380
    1,517
    623
    239
    182
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1,300
1,366
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kansas City, Missouri
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

Mediocre stay. Location is great. Everything overpriced but that's hawaii in general. Rooms are quite average. Pools are great. Lots of dining options outside of hotel. Staff at pools NOT helpful. Won't be back.

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Melbourne, Australia
Top Contributor
61 reviews 61 reviews
43 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great location right in beach in Waikiki. Adult's only infinity pool with great views and ambience. Large second pool. Need to get to both early to get a lounge. Large room, comfortable and clean with wonderful view of Diamond Head and beach (deluxe ocean view). Very large hotel so lots of activity and bustle. Well located to shops and restaurants,... More 

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Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Being in the center of all the action is where you want. The hotel is first class with super views out over the beach and ocean. Well eqipped rooms and cool pools. Liked being right on the beach. So many eateries around to choose.

Was this review helpful? Yes 1
Great Falls, Montana
Top Contributor
68 reviews 68 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Hotel was average. It seemed a bit pricey, we had a partial ocean view. Beds were great. Room very clean. Maybe if we had stayed two nights and enjoyed some of the pools, etc. I would have felt like I got more for our $$$.

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Traverse City, Michigan
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed at this hotel several times. Mainly as a stopover to/from New Zealand for a few days. I usually find good deals and I like the location and pool area even though crowded. This is Waikiki Beach after all and everything is crowded. I reviewed this a few years ago and I think there have been some improvements... More 

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a whole week with my boyfriend. The island of Oahu is just beautiful and easy to get around. Most people are nice. This hotel is conveniently located near EVERYTHING right on Waikiki beach. Check in was very smooth. The room was pretty basic very clean. Inifinity pool is great especially when it is not... More 

Was this review helpful? Yes 1
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Sheraton's service and views of Waikiki beach is excellent and commendable. Kai Market's staff Lin, breakfast cooks and servers are amazingly wonderful. Even Rum Fire's waitress Trisha O was always smiling, courteous and pleasant. So far, my vacation stay here has been great. SPG ROCKS!

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Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We chose the Sheraton Waikiki because my grandmother worked here when it first opened and we wanted to see what the famous (to the family) Sheraton Waikiki was like. Though I've read the reviews, I went in with average expectations. The Sheraton exceeded my expectations. The customer service is impeccable. The wahines in the front desk were friendly, professional, and... More 

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Utah
Top Contributor
74 reviews 74 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hotel is okay. For the cost, not great. Really too much to pay for such an average experience. Paid for partial ocean view room. Our room overlooked the industrial side of the hotel with a tiny glimpse of the ocean. Typical hotel room in size and decor. Very comfortable beds, even the roll away was amazingly comfortable. Close to shopping,... More 

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Kailua, Hawaii
Senior Contributor
48 reviews 48 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I'm an SPG Gold member and have stayed at this resort several times. I am very disappointed at the lack of customer service that I received during my last visit and the manager I spoke with was quite rude and insinuated that I wasn't being honest when I contacted them regarding a problem with our room. We live in Hawaii... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Infinity pool(106)
  • Diamond head(43)
  • Resort fee(26)
  • Rum fire(20)
  • Very nice(14)
  • Ocean front room(13)
  • Breakfast buffet(10)
  • Front room(8)
  • Great location(7)
  • King bed(6)
Questions? Get answers from hotel staff and past guests. Ask a question

2,473 photos of this hotel

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Pool/beach area (450)
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Hotel & grounds (398)
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View from room (263)
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Room/suite (319)
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Dining (45)
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Bathroom (63)
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Business center/function rooms (3)
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Family/play areas (3)
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Other (640)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (131)
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Beach (5)
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Infinity Pool (11)
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Main Pool (15)
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Restaurants and Bars (34)
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Standard Room with City View (36)
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Standard Room with Ocean View (31)
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The Hotel (10)

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Room/suite (5)
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Business center/function rooms (1)
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Dining (4)
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Pool/beach area (2)
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Hotel & grounds (1)
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Family/play areas (1)
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Other (2)
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