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Sheraton Waikiki

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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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4th Night Free/Breakfast
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Sheraton Waikiki
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Sheraton Waikiki
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4,063 reviews from our community

Traveler rating
    1,435
    1,557
    641
    243
    187
See reviews for
1,354
1,403
119
314
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (820)
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Kapolei
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

The hotel grounds are very nice, the rooms were just average, but the service ruined our stay. The pool guy/guys was crazy. I get that they don't want everyone hanging out at the pool but they kept coming around asking for room keys and wrist bands more than three time. They even took our stuff away when we had not... More 

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Bolingbrook, Illinois
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Our first visit to the Islands of Hawaii and its was a pleasant surprise that this hotel was right on the beach, with a pool that butted right up near the beach. Its a very busy hotel so be prepared for that but they really were great!

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Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We have stayed at many different hotels along the Waikiki strip, but recently stated at The Sheraton Waikiki. I have to say, although the rooms are "tired" it is in the best position of all the beachfront hotels in Honolulu. The adults only infinity pool is to die for, and the poolside cabanas are a must for a day of... More 

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Collierville
1 review
5 of 5 stars Reviewed 2 days ago NEW

In 2 weeks I will be travelling back to Hawaii and will will be staying at the Sheraton for the 3rd time. The service, pool, amenities are first class. Everything you want is right there! Our second trip was for my son's make-a-wish and we were in a suite on the 30th floor. Because of being treated like kings and... More 

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Rio Linda, California
Contributor
14 reviews 14 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

The Greatest trip EVER!! The property was so wonderful . Right from the moment we arrived to the valet stand, the doors opened and the nicest greetings ever! Check in was perfect done in minutes and with questions answered. The first floor was a thing of beauty ,and the fact its an open air area was so refreshing ,the breeze... More 

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Charlotte, North Carolina
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed in the Sheraton Waikiki with my family as part of a company incentive trip. The room was on the small side, but it was nice. The beds were very comfortable (two doubles), the bathroom was a good size. The TV was pretty small, but it wasn't used much (because Hawaii was outside...) Our room, 803, was a the... More 

Was this review helpful? Yes 1
Saint Paul, Minnesota
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed before and after a cruise. I would highly recommend this hotel. I had a room over looking the ocean. Depending on what floor you are on will be the factor. You need to be at least on the 7 th floor. You can get some noise from below. Great options for eating. I got the breakfast included.

Was this review helpful? Yes 4
Gilgandra, Australia
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Me and the Family love this place and we will return. We had some small issues this time but the duty manager was right onto it and sorted everything out. Such is in life, there will be problems, but it is how the staff deal with them that matters....the Sheraton staff fixed it and that's all you can ask for.... More 

Was this review helpful? Yes 7
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

We travel and stay in hotels monthly and this is the first time we ever had a cockroach in a room and rips in our sheets. Seriously. Took pictures because we couldn't believe it. While a great view from our view definetely not our idea of a luxury resort and one that nickels and dimes you to death. Want to... More 

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed a week long stay at this hotel and really enjoyed the ocean view and view of Diamond Head every morning! Room had two double beds - which seemed too small for 2 to sleep in so we each had a bed. Rooms were clean and well kept. Hallways were bright and open. Loved the open air lobby areas... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Infinity pool(84)
  • Diamond head(32)
  • Resort fee(19)
  • Rum fire(16)
  • Very nice(10)
  • Front room(8)
  • Breakfast buffet(7)
  • Ocean front room(7)
  • Great location(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,538 photos of this hotel

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Dining (48)
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Pool/beach area (466)
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Room/suite (324)
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Hotel & grounds (401)
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Bathroom (63)
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Business center/function rooms (3)
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Other (663)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (131)
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Beach (5)
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Infinity Pool (11)
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Main Pool (15)
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Restaurants and Bars (34)
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Standard Room with City View (36)
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Standard Room with Ocean View (31)
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The Hotel (10)

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Room/suite (5)
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Dining (4)
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Hotel & grounds (1)
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Family/play areas (1)
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Other (2)
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