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Sheraton Waikiki

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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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4th Night Free/Breakfast
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Sheraton Waikiki
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4,216 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (854)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4216)
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    (1104)
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    (1063)
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Canberra, Australia
1 review
2 of 5 stars Reviewed 2 days ago NEW

Stayed three nights on our first trip to Waikiki and were very disappointed. We had a city view room (you can't do much about the view) but the room was a bit tired and needs upgrading. We felt that this Sheraton is very much aimed at pleasing the Japanese tourist at the expense of the rest of the guests. We... More 

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Gig Harbor, Washington
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We have stayed here with our 2 boys for 3 years in a row for our children's spring break. We have always stayed at the same resorts. This year, we were all very disappointed. The resort is always busy. That has never bothered us or our kids. Our family REALLY enjoys relaxing by the pool. During the 6 days we... More 

Was this review helpful? Yes 1
New York City, New York
Level Contributor
114 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel has something for everyone. Rooms are a nice size. You can pick rooms that get the morning sunrise or enjoy the sunset on the oceanside and hear the waves crashing outside your balcony door. There are plenty of dining options near the hotel as well as inside the property. There are two Peets Coffee locations, ice cream parlor. There... More 

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Atlanta, GA
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

After staying at Turtle Bay on the North Shore for a week and spending a few days at the St. Regis in Kauai, this place was a zoo! We stayed here for 1 night so we were closer to the airport verses going back to the north shore. We had 2 deluxe ocean view rooms...nice views, small rooms. Not sure... More 

Was this review helpful? Yes 1
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What can i say our 2nd visit here just as good as our 1st our room was very clean we stayed on the 7th floor room 734 and 735 view was very good beds comfortable when we stayed last time the view Diamond head this time the view was ocean view if i come stay here again which i will... More 

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha Steven A, Mahalo for your fantastic review and great comments. We are thrilled you enjoyed your second stay as much as your first and can't wait to welcome you back on your next visit. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Tacoma, WA
Level Contributor
75 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in a Malia suite for 4 nights including the 4th of July. Everywhere was very crowded, but that is to be expected. Pros: Location, of course. Our room was very spacious - a murphy bed and a very wide sofa - twin size, really - worked out well for our two kids. The view was incredible - I... More 

Was this review helpful? Yes 1
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha Hambug, Thank you for sharing your recent experience with us. We are very happy you enjoyed your stay and value your thoughtful comments. We have shared your feedback with our team to so they can address your concerns. We look forward to welcoming you back on your next visit. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Aldershot, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Actually visited in October 2012, but wouldn't let me select that date. Booked this hotel to celebrate my husband's 40th. The hotel is lovely, staff very helpful and great facilities. The infinity pool has got to be the highlight - relaxing at the edge, looking out into the sea and seeing turtles popping up every now and then was perfect.... More 

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha jomerr2507, Mahalo for your great review. We are delighted you and your husband had a great celebration stay and appreciate your recommendation. We look forward to welcoming you back on your next visit. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Gold Coast Australia
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This hotel could do with a reno, however, given its location, so long as it's clean and comfy, we are happy, right! Rooms are quite large with a separate bathroom. Our room (for 2 girls) has 2 double beds and great bedding. We upgraded to an ocean view room on a high floor and that has been well worth the... More 

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SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha Deb O, Mahalo for your wonderful review of our resort. We are thrilled you enjoyed your stay with us and truly appreciate your fantastic feedback about our staff and nightly light show. We look forward to welcoming you back on your next Hawaiian holiday. Mahalo and a hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Melbourne, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We are currently staying at Sheraton and have been very disappointed especially after coming from the luxurious Royal Hawaiian. Pros are great location, gym and infinity pool. However disappointments are many city rooms have trucks reversing and beeping loudly every morning from 4am our fridge was so loud it sounded like a vacuum and I didn't sleep a wink the... More 

Was this review helpful? Yes 1
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha kirsta16, Thank you for your feedback. We sincerely apologize for the inconveniences you have experienced during your stay and would appreciate connecting with you asap so we can properly address your concerns. Please contact us directly at the email listed below or contact the front desk. Mahalo, Keola Sheraton Waikikii Guest Experience Team 377GuestExperienceTeam@sheraton.com More 

Princeton, New Jersey
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

We have stayed at this hotel many times before, but with the renovations they did to this place, THIS was the best! The pool made us relax and washed away our cares. Great pool side attendants and the drinks outstanding! I recommend this place to those needing a get away as well as a family spot! Mahalo

Was this review helpful? Yes
SheratonWaikiki, Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha Lisa C, Mahalo for sharing your experience with us. We are thrilled you were able to wash away your cares and completely relax in our infinity pool. We are always happy to receive great feedback from our returning guests. Thank you and we look forward to welcoming you back on your next visit. A hui hou, Keola Sheraton Waikiki... More 

Hotel Review Summarization

What travelers say

  • Infinity pool(84)
  • Diamond head(32)
  • Resort fee(19)
  • Rum fire(16)
  • Very nice(10)
  • Front room(8)
  • Breakfast buffet(7)
  • Ocean front room(7)
  • Great location(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities (131)
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Beach (5)
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Infinity Pool (11)
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Main Pool (15)
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Standard Room with City View (36)
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Standard Room with Ocean View (31)
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The Hotel (10)

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