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Sheraton Waikiki

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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Sheraton Waikiki
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Sheraton Waikiki
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3,987 reviews from our community

Traveler rating
    1,400
    1,529
    632
    241
    185
See reviews for
1,331
1,375
112
311
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (799)
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SoCal
Top Contributor
55 reviews 55 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed yesterday NEW

After an apology from the Sheraton Waikiki following my review "Everything was fine until the room flooded," I followed up as the manager suggested. The e-mail address included in the response was incorrect but I found the correct one. I was hopeful that corporate would respond, but I never heard another word. Not good, Sheraton. I expected more.

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Calgary, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great place to stay. Perfect spot for all. Staff are friendly, service is good, rooms are clean and updated. Big resort right in the heart of Waikiki. Kids pool has slide, my 5and 6 years old had a blast. Great city and ocean view.

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great Hotel. Location is wonderfully situated close to the shopping and dining areas. Front desk staff were what you would expect from a Westin property, but if you are looking for a 5 star service that goes above and beyond your expectations visit the photo gallery that they have on property. You can tell that the employees that works there... More 

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Mackay, Australia
Top Contributor
159 reviews 159 reviews
25 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Love this place, I would definitely stay here again and highly recommend to others to stay here. The location is fantastic, a close walk to shops, abc store located in lobby, the beach is right at your doorstep along with the pools. Very friendly staff. There is restaurants galore in close proximity, designer shops and various other shops. Very clean... More 

Was this review helpful? Yes 2
Greensboro, North Carolina
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel was so large. Great shopping around the hotel, great pools, good restaurants. Very crowded during our visit. Didn't like that they didn't have a quick check out. Had to stand in line for 30 mins just to check out. Then the computers were down so they had to email final bill which had additional charges. I called immediately... More 

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New Jersey
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The front desk staff kindly offered us an upgrade to the beach view from the city view room booked. And without that, it would have been 2 starts cos the only thing going for it is the location on beachfront...beach was not great, pool was tiny given the number of rooms. At more than 300/night, no breakfast is included. It... More 

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Krakow, Poland
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We really like the location of this hotel. It is right on the ocean and in the middle of the city. There is also a large shopping center to buy gifts all around the hotel. They also have a lot of bands that play music in the evenings near the pool. The only dislike is the hotel is very crowded... More 

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Auckland, New Zealand
Contributor
18 reviews 18 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I chose the Sheraton Waikiki on a last minute deal as I wanted to be close to the beach, have a good pool, be located in a good area, and comfortable enough to sleep well. I chose a city view room with buffet breakfast included in the deal. We had a quad (double, double) room for me and two children... More 

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New York City, New York
Top Contributor
172 reviews 172 reviews
31 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Ok Truthtastics I'm back after a couple of years in the Wilderness of crazy lifestyles! Time to write about a once in a lifetime holiday for most to Hawaii. So hotel of choice on this holiday was suppose to be a Time Share property but at the last minute we decided to change and are we glad we did!!! Extremely... More 

Was this review helpful? Yes 3
Red Bank, New Jersey
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This location is absolutely gorgeous. I recommend this hotel to those looking for a relaxing beach getaway. Many restaurant options nearby and very helpful staff. I would certainly stay here again. Enjoyable experience overall.

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Infinity pool(92)
  • Diamond head(37)
  • Resort fee(21)
  • Rum fire(18)
  • Very nice(13)
  • Breakfast buffet(9)
  • Ocean front room(8)
  • Front room(8)
  • Great location(6)
  • Sea turtle(5)
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2,492 photos of this hotel

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Amenities (131)
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Beach (5)
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Infinity Pool (11)
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Main Pool (15)
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Standard Room with City View (36)
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Standard Room with Ocean View (31)
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The Hotel (10)

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Room/suite (5)
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Other (2)
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