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Sheraton Waikiki

4.0 of 5 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Sheraton Waikiki
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Sheraton Waikiki
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3,633 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
29 reviews 29 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in October for a week, Sheraton is a resort as opposed to a hotel but we liked this as everything we needed was on hand. Chose a room with an ocean view (a must), and we weren't disappointed - view of Diamond Head and the ocean - spent hours turtle watching. Room clean and well serviced, staff really friendly... More

Was this review helpful? Yes 2
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

Staying on the 21st floor and have a great ocean view and the King size bed is comfortable. The room can only be described as old and dated. Paint feeling, chipped and scratched surfaces around the room. The bathroom is tiny with a shower over the miniature bathtub. The only modern thing in the bathroom was the toilet, There are... More

Was this review helpful? Yes 2
Westchester County NY
12 reviews 12 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

It's raining so I can't speak for the outdoor areas, but my ocean front room is disgusting. It's dirty, small and smells of mildew. Housekeeping came quickly and tried to clean the filth, but you can only do so much for a room that is old and neglected. The air conditioning emits the mildew and the bathroom reminds me of... More

Was this review helpful? Yes 1
New York
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have stayed 3 consecutive nights at the Sheraton Waikiki in May 2014, it was like a dream, you could not ask for better location or service, the waiters were so nice and funny, we had a blast at every single morning at the breakfast table, there are plenty of bars and activities in case you decide to stay in... More

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Los Angeles, California
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had a fantastic stay at Sheraton Waikiki this past week. When traveling with our 6 year old, we always look for the most kid-friendly hotel. Last time we stayed at Hilton Hawaiian Village and it was okay - Sheraton was much better! You can’t beat the location – oceanfront right in the mix of Waikiki, very close to the Beachwalk... More

Was this review helpful? Yes 4
Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed at nearly all of the hotels in Honolulu now and the Sheraton takes the crown as the best yet. I stayed with two girlfriends and we were there for two weeks. Our room was a little on the smaller side but we overlooked the ocean and the view was breathtaking every morning. This hotel lacked in a few... More

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2 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

The Sheriton was our last stop on our honeymoon we had been told that this was one of the best resorts however the service was slightly lacking and it was just way too crowded the room was average and bathroom Terrible sad as we has had an amazing time in Maui to end our trip this way at least made... More

Was this review helpful? Yes 3
Top Contributor
173 reviews 173 reviews
40 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 1 week ago

I had the TREMENDOUS fortune of staying at this FANTASTIC resort during a recent business trip, and I was TRULY pleased! The resort is ABSOLUTELY gorgeous! Upon checking-in, I learned that I would have a "mountain view" room, which was somewhat disappointing; however, when I entered my room and stood on the balcony, any disappointment that I had melted away!... More

Was this review helpful? Yes 1
New York City, New York
Top Contributor
123 reviews 123 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

The Sheraton Waikiki is a decent property. The check-in did not go that well. I arrived at 1:30 and of course the room wasn't ready. No problem check in isn't until 3. I go to lunch and come back at 3. Room still not ready. At 3:45 we go back to the front desk to see if the room is... More

Was this review helpful? Yes 3
1 review
5 of 5 stars Reviewed 1 week ago

spent 4 nights in room 1063 for a convention. My secretary entered the wrong date at the reservation time 4 months ahead.When I arrived, not only the staff did not charged me for the first night I didn't show up, but they went out of their way to accommodate me so I could stay an extra day after the convention.Thanks... More

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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(157)
  • Diamond head(65)
  • Resort fee(47)
  • Rum fire(35)
  • Very nice(27)
  • Ocean front room(14)
  • Breakfast buffet(11)
  • Front room(8)
  • Great location(8)
  • King bed(7)

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu

2,303 photos of this hotel

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All traveler photos (2019)
Bathroom (56)
Pool/beach area (363)
Room/suite (282)
View from room (216)
Hotel & grounds (345)
Dining (38)
Business center/function rooms (2)
Family/play areas (3)
Other (714)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (273)
Amenities (131)
Beach (5)
Infinity Pool (11)
Main Pool (15)
Restaurants and Bars (34)
Standard Room with City View (36)
Standard Room with Ocean View (31)
The Hotel (10)

Management photos: Courtesy of the property manager

All management photos (12)
Room/suite (4)
Pool/beach area (2)
Dining (3)
Family/play areas (1)
Hotel & grounds (1)
Other (1)
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