We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Waikiki

Hotel website
Hotel deals
2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Special Offer
4th Night Free/Breakfast
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Sheraton Waikiki
View Map
Add Photo Write a Review

4,287 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    1,537
    1,645
    661
    251
    193
See reviews for
1,423
1,478
123
338
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (869)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (4287)
  • Mar-May only
    (1103)
  • Jun-Aug only
    (1173)
  • Sep-Nov only
    (1063)
  • Dec-Feb only
    (948)
All months
Brisbane, Australia
Level Contributor
146 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed yesterday NEW

These people know how to run a large, resort hotel. Full of children, honeymooners, large groups it would challenge most others. I found the service here to be friendly and truly helpful. My room was large with all the right things; a great shower, good AC, plenty of power ports and fast WiFi.

Was this review helpful? Yes 1
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed in the Sheraton Waikiki hotel for a few nights this August for business. The hotel was nice but the pool area is gorgeous! The infinity pool overlooks the ocean and is absolutely stunning. Stuff around the hotel was nice too. We rented scooters and went on the submarine. We explored the vendor shops and ate out at a few... More 

Was this review helpful? Yes
Batemans Bay, New South Wales, Australia
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

Found the room clean enough. Service was spot on. Friendly as you could get. Conference facilities good. Good shopping. Want cheap brand names? Go to Ross store it's a 4 minutes walk. Peets coffee is good. Great local beer on tap. Very well equipped ;)

Was this review helpful? Yes
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha David R, Mahalo for your fantastic feedback. We are delighted you enjoyed your business stay with us and look forward to welcoming you back on your next visit. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Bungendore, Australia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Three girls went for a sisters trip in Waikiki. The Sheraton was the perfect place to stay... plenty of things to do and close to some great restaurants. The adults only edgeless pool is one of the highlights. Nice to be able to relax without the sound of screaming children. This is the second time that I have stayed at... More 

Was this review helpful? Yes
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha TanyaN87, Mahalo for sharing your experience with us. We are delighted you enjoyed your special sisters trip. We are thrilled by your great comments and are happy to know you enjoyed your second stay as much as your first. We look forward to welcoming you back on your next visit. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Los Angeles, California
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 days ago NEW

I had to change a room due to roaches coming on the bed in the middle of night! I had to call front service to request changing room many times before they actually can change room. poor service, lack of professionalism. very disappointing at Sheraton.

Was this review helpful? Yes
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha sheriepa, Mahalo for your feedback and we sincerely apologize for the inconveniences you encountered during your stay. We have shared your concerns with our management team and would appreciate connecting with you directly so we can properly follow up with you. Please email us at the address listed below when you have a moment. A hui hou, Keola Sheraton... More 

London, United Kingdom
Level Contributor
131 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great spot for a drink and views on Diamond Head Moutain in their infinity pool. Whilst we were at the bar they were filming The new series of Hawaii 5 O! Obviously cocktails and food is at premier prices. Luxury spot with all the beautiful people.

Was this review helpful? Yes 1
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha lulusailorgirl, Mahalo for your great feedback. We are delighted by your comments and hope you enjoyed seeing behind the scenes action of Hawaii 5 O. We look forward to welcoming you back on your next Hawaiian holiday. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 4 days ago NEW

Room was great! Clean, spacious with balcony and beautiful ocean view. Service, food and drink at hotel was good overall. Only complaint, too many kids running around. Go when school in process. Good central location walking distance from shops, restaurants and public transportation...since we only rented car for one day to drive to other side of island. Hotel needs to... More 

Was this review helpful? Yes
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha nenalv, Congratulations on your 45th anniversary and thank you for choosing to celebrate with us. We are delighted you enjoyed your stay with us and value your comments. We have shared your concerns with our management teams and we have just increased our beach towel inventory to ensure we do not run out again. Thank you again and we... More 

Honolulu, Hawaii
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A great hotel next to beach. There were shops close by. The food was great, the of the hotel and it was just great in general. I recommend Sheraton Waikiki to anyone that wants to go somewhere and relax.

Was this review helpful? Yes
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha Kobe C, Thank you for your fantastic comments. We are very happy you enjoyed your staycation and look forward to welcoming you back on your next visit. Mahalo for your recommendation. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Los Angeles, CA
Level Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We don't normally do resorts, but had an opportunity through a family member's timeshare, so we stayed here. For those who enjoy large hotels with a Vegas-type ambiance (Waikiki strip feels more like the Vegas strip these days) this will be a good option. I prefer quieter vacations, though, so without the hook-up from family, we probably won't be going... More 

Was this review helpful? Yes 1
SheratonWaikiki, Sheraton Waikiki guest Experience Team at Sheraton Waikiki, responded to this review

Aloha NotLostWanderer, Mahalo for your great feedback. We are thrilled you enjoyed your stay even if Waikiki is a little busier than your preference. Next time you are in town be sure to contact us and we will be happy to provide a great list of nearby restaurants for any occasion or appetite. A hui hou, Keola Sheraton Waikiki Guest... More 

Kiamesha Lake, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed here as part of a Globus tour in Honolulu so don't know costs but expect fairly expensive. Would be best to look for deals and packages outside summer. (June - August) Excellent comfort and service with air conditioning, and free WiFi in rooms. The facilities include many shops, a spat , gym and conference rooms as well as... More 

Was this review helpful? Yes 2
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha JillTed, Mahalo for your wonderful review of our resort. We are delighted you enjoyed your stay and and appreciate your lovely comments about the service you received. We look forward to welcoming you back on your next visit. A hui hou, Keola Sheraton Waikiki Guest Experience Team More 

Hotel Review Summarization

What travelers say

  • Infinity pool(84)
  • Diamond head(32)
  • Resort fee(19)
  • Rum fire(16)
  • Very nice(10)
  • Front room(8)
  • Breakfast buffet(7)
  • Ocean front room(7)
  • Great location(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,643 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (2345)
Viewed
Pool/beach area (476)
Viewed
Room/suite (334)
Viewed
View from room (293)
Viewed
Hotel & grounds (405)
Viewed
Dining (49)
Viewed
Bathroom (63)
Viewed
Business center/function rooms (3)
Viewed
Family/play areas (3)
Viewed
Other (719)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (273)
Viewed
Amenities (131)
Viewed
Beach (5)
Viewed
Infinity Pool (11)
Viewed
Main Pool (15)
Viewed
Restaurants and Bars (34)
Viewed
Standard Room with City View (36)
Viewed
Standard Room with Ocean View (31)
Viewed
The Hotel (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Pool/beach area (3)
Viewed
Dining (7)
Viewed
Room/suite (7)
Viewed
Business center/function rooms (2)
Viewed
Hotel & grounds (2)
Viewed
Family/play areas (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Honolulu hotels
Waikiki
Outrigger Waikiki Beach Resort
Waikiki
Halekulani Hotel
Halekulani Hotel
#4 of 83 in Honolulu
4.5 of 5 stars 1,928 reviews
Show Prices
Show Prices
Show Prices
Hilton Waikiki Beach
#22 of 83 in Honolulu
4.0 of 5 stars 2,883 reviews
The Modern Honolulu
#2 of 83 in Honolulu
4.5 of 5 stars 2,495 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay