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Sheraton Waikiki

4.0 of 5 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Sheraton Waikiki
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Sheraton Waikiki
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3,833 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed today NEW

What a terrible experience! We stayed 10 days and I was ready to walk out after check in! The staff are completely clueless and rude! The rooms are so outdated and small for what you pay for! We stayed in an oceanfront and besides the view, there is absolutely nothing else this hotel has to offer! So overcrowded...don't even bother... More 

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silicon valley,Ca
Top Contributor
51 reviews 51 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

1st visit to Oahu and wasn't disappointed. Stayed at this resort and thoroughly enjoyed the convenience of everything being right there....ocean, beach, great infinity pool, surf lessons, great restaurants. Had a city view, but next time will book ocean view.

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San Diego, California
3 reviews 3 reviews
3 of 5 stars Reviewed yesterday NEW

It was a good experience overall but only average for the cost. The location is good location, but the rooms are dated and in need of maintenance. The balcony lacks privacy since it's shared with the next room over (a short railing separates the two sides). The ocean view was certainly nice but next time I would save the money... More 

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Westmont, Illinois
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

This is a hotel I would go back to due to the wonderful location. It is right by the beach, near stores and restaurants. Besides swimming, you can take one of the outrigger canoes, and enjoy the excitement of finding a big wave. You can also walk to many stores, and nice restaurants. From here you should take tours and... More 

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3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

I have stayed here a number of times ... experience has been from very good i past to now very poor., On second evening as a SPG guest I went to lounge ...entered then queried on attendance after settling (and being accepted by staff a book in)in. House staff unhelpful and inconsiderate. apparently this only available once on stay ...... More 

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Honolulu, Hawaii
5 reviews 5 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Sheraton Waikiki last weekend. This is the first time we have been back to the Sheraton since they renovated a few years ago. We had a great time with our kids and enjoyed relaxing with a beautiful view of the ocean waves in Waikiki! Two pools at the hotel - one family pool for the kids... More 

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Salt Lake City, Utah
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Pros: •Great location at the very center of Waikiki •Clean and quiet rooms •Easy access to all Oahu activities •Nice swimming pool and beach areas •Not awkwardly crowded - it is SO crowded that people tend to (or are forced to) ignore each other (I still laugh at the people on their cross legged medication positions sitting on the beach... More 

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Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is going to be a very mean and short review. Good points - location. Bad points - everything else. Old rooms, dressed to a bare minimum, not enough sunlounges (you have to wake up at 6am in order to reserve a sunlounge, watered down drinks. And what about Pina Colada that is charged at US $28 and it was... More 

Was this review helpful? Yes 1
Main Beach, Australia
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This is by far the best location in Waikiki. Straight past the infinity pool and onto the beach. Direct access with no road to cross. The rooms were comfortable. I would recommend Ocean View as it is incredible to look out at the suffers and down to Diamond Head. There is a nice bar called Rum Fire. Great for sunset... More 

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Morgan Hill, California
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I can sum up this property with one word...tired. The public areas are tired, the furniture is tired. Even the bath towels are tired. There are much better values available in Waikiki. Do yourself a favor and shop carefully.

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(124)
  • Diamond head(51)
  • Resort fee(31)
  • Rum fire(24)
  • Very nice(17)
  • Ocean front room(14)
  • Breakfast buffet(11)
  • Front room(8)
  • Great location(8)
  • King bed(7)

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Starwood, Hotels.com, Odigeo and Tingo so you can book your Sheraton Waikiki reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu
Hotel Style:
#9 Top resorts Hotel in Honolulu
#16 Luxury Hotel in Honolulu
#24 On the Beach Hotel in Honolulu
#26 Business Hotel in Honolulu
#34 Romantic Hotel in Honolulu
#35 Family Hotel in Honolulu

2,384 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2095)
Pool/beach area (421)
Dining (43)
Room/suite (312)
Bathroom (59)
Hotel & grounds (381)
View from room (245)
Business center/function rooms (3)
Family/play areas (3)
Other (628)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (273)
Amenities (131)
Beach (5)
Infinity Pool (11)
Main Pool (15)
Restaurants and Bars (34)
Standard Room with City View (36)
Standard Room with Ocean View (31)
The Hotel (10)

Management photos: Courtesy of the property manager

All management photos (16)
Dining (4)
Room/suite (5)
Pool/beach area (2)
Family/play areas (1)
Business center/function rooms (1)
Hotel & grounds (1)
Other (2)
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