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All 83 Honolulu hotels

Sheraton Waikiki

4.0 of 5 Resort   |   2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Ranked #40 of 83 hotels in Honolulu
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
DCsunseeker Washington, DC
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Washington, DC
Top Contributor
61 reviews 61 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had an extended stay here, and experienced some frustrating issues connecting to the hotel wireless and difficulty getting anyone to help me. A call routed to the contractor for the wireless service resulted in identification of the problem - the router on my floor - but no solution after 24 hours. So, I complained to the manager on duty,... More

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Vancouver, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is our fourth stay at this hotel. The first was the week of our wedding, the second after our honeymoon cruise and the third on our second anniversary were all spent at The Sheraton Waikiki. We really thought this place was special. So special we wanted to come back for our 6th wedding anniversary. Well, what a mistake! As... More

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SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for sharing your recent experience with us. As a valued returning guest we are very sorry to learn of your disappointment during your stay. We have shared your feedback with our management team and would truly appreciate connecting with you prior to your departure. Please email us directly at 377GuestExperienceTeam@Sheraton.com at your earliest convenience. Mahalo and a... More

Boston, United Kingdom
Top Contributor
66 reviews 66 reviews
32 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel is nice. Has a little cafe great for people watching while sipping on a cup of joe. Our room was facing the ocean. Nice breeze. The service was decent. Great location walking distance to everywhere, very convenient!

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SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and thank you for your recent review of our resort. We are delighted you enjoyed your stay with us and look forward to welcoming you back on your next Hawaiian holiday. A hui hou. More

San Diego, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is the reason I love going back to Waikiki ! Particularly as a starwood Platinum guest, this hotel does a great job of recognizing status of its frequent travelers. The infinity pool on the ocean front is THE pool to be at on the beach... the one that everyone else wishes they had at their hotel! The suites... More

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SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your detailed review of our resort. As a valued Platinum member we truly appreciate your feedback and insights. Thank you for your wonderful comments about our club, pool, associates, views, and even our resort fee. We have shared your concerns about noise with our management team. We are thrilled you continue to enjoy your stays with... More

Los Angeles, California
Top Contributor
70 reviews 70 reviews
68 hotel reviews
142 helpful votes 142 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel many times, as SPG member, I have used my suite night award to upgrade to the suite few days prior to my arrival and to my surprised, it was way below my expectation. Pros: Club lounge offerings have improved drastically over last year. Beautiful pool, friendly staffs at the lounge and pool. Cons: Poor housekeeping... More

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SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and thank you for your recent feedback. As a valued SPG member we truly appreciate your comments. We are very happy you enjoyed our pools, friendly staff, and the upgrades to our club lounge offerings. We apologize for any inconveniences you experienced and thank you for sharing the pictures from your room, we have shared them with our housekeeping... More

Seattle, Washington
Contributor
16 reviews 16 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We have been staying at the Sheraton Waikiki for many years, mainly because of 2 factors: (1) the view of Waikiki and Diamond Head is unparalleled (you need to get a room facing in that direction), and (2), we are SPG Gold members, and this hotel has always been very generous with upgrades. Compared to other chains where we have... More

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SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for sharing your recent experience with us. We are very happy to welcome you back and appreciate your comments as a valued returning Gold member. We look forward to welcoming you back for many more stays in the future. A hui hou. More

Chicago, Illinois
1 review
2 of 5 stars Reviewed 6 days ago NEW via mobile

The hotel is beautiful; it has a vegas feel to it with shops on the first floor and a friendly staff. However, if you spend money for an ocean view, it is anything but quiet. First night we were placed 6 floors up from the infinity pool/bar and could hear the bar band loudly through our closed lanai door. We... More

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SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and thank you for your recent review of our resort. While we are very happy you enjoyed the views and our friendly staff we apologize for any inconveniences regarding noise. We truly appreciate your feedback and have shared your comments with our management team. We hope the rest of your visit was peaceful. Mahalo and a hui hou. More

Issaquah, Washington
Top Contributor
104 reviews 104 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for the 2nd time in 2 years. Hotel has little changes for the better. Pool area is great. Location is perfect. Rooms could be cleaner. Newer general store in the lobby area is a great addition. Food and drink are reasonably priced and selection is wide. Club lounge on the 30th floor is a beautiful spot. Being a... More

Was this review helpful? Yes 1
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your recent review of our resort. We are very happy you enjoyed the little changes since your last stay with us. As a valued Gold member and returning guest we appreciate your wonderful feedback and we look forward to welcoming you back soon. A hui hou. More

Sterling, Colorado
1 review
5 of 5 stars Reviewed 1 week ago

When you want one of the better hotels in Honolulu you could not go past the Sheraton. It is right on Waikik beach for your morning swim. The seaside rooms have views up and down the beach and the rooms are a very good size. Typical good sheraton standards throughout the hotel.

Was this review helpful? Yes
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and thank you for your recent review of our resort. We are delighted you thoroughly enjoyed your stay with us. We truly appreciate your great comments and look forward to welcoming you back soon. A hui hou. More

1 review
5 of 5 stars Reviewed 1 week ago

Great vacation. Allison at check-in was wonderful & our ocean front room was spectacular. The hotel's perfect location on Waikiki Beach and the Infinity Pool with its 180 degree unobstructed views make the Sheraton stand out from the other Waikiki hotels and add considerable value to the overall vacation experience.

Was this review helpful? Yes
SheratonWaikiki, Sheraton Waikiki Guest Experience Team at Sheraton Waikiki, responded to this review

Aloha and mahalo for your wonderful review of our resort. We are thrilled you enjoyed your rooms, the infinity pool, and views from our perfect location. We appreciate your comments and look forward to welcoming you back soon. A hui hou. More

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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(222)
  • Diamond head(87)
  • Resort fee(73)
  • Rum fire(51)
  • Very nice(43)
  • Ocean front room(18)
  • Breakfast buffet(12)
  • Lounge chair(12)
  • City view(10)
  • King bed(10)

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Honolulu
#15 Luxury Hotel in Honolulu
#18 On the Beach Hotel in Honolulu
#24 Business Hotel in Honolulu
#34 Family Hotel in Honolulu
#40 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Waikiki 4*
Official Description (provided by the hotel):
Sheraton Waikiki on Oahu's oceanfront in Hawaii has Khakara Spa, delicious restaurants, and the largest ballroom in Waikiki. We're the perfect destination for an unforgettable wedding or honeymoon. ... more   less 
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Sheraton Waikiki Hotel
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu

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