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Sheraton Waikiki

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2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Sheraton Waikiki
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Sheraton Waikiki
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4,004 reviews from our community

Traveler rating
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    1,535
    636
    241
    188
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waimanalo, Hawaii
2 reviews
5 of 5 stars Reviewed today NEW

As a local when I want to do a "staycation" I expect to make the most of my vacation whether I fly to the mainland or the neighbor island. It's the same as when I stay on island, (Oahu) so choosing a hotel is very important to me and customer service is number 1 on my list. Sheraton Waikiki has... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
17 reviews 17 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed yesterday NEW

Lovely large room! The staff at the front desk when we checked in was lovely. The infinity pool is amazing and the other pool has a slide which is a good feature for kids. We paid extra for inclusive breakfast which I probably wouldn't do again. It was OK, nothing spectacular. Not a fan of the mandatory resort fee they... More 

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Phoenix, Arizona
Top Contributor
231 reviews 231 reviews
65 hotel reviews
120 helpful votes 120 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

There are good things and bad things about this Sheraton. The hotel is located in a great spot in Waikiki. Close to most of the great restaurants. But the lobby area while nice is always bustling with people and quite chaotic at times. Not the peaceful environment you come to Hawaii for. We had a nice "ocean front" room which... More 

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Coarsegold, California
Senior Contributor
28 reviews 28 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I along with another couple decided to visit Hawaii on vacation. All our kids had grown up and moved out so the two couples decided to pamper our selves. I made the reservations online, and off we went for a weeks trip. We arrived at the Hotel after flying from San Francisco, and took a taxi into... More 

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Seattle, Washington
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

I selected the Sheraton, because from previous trips I recalled that the Sheraton was the spot to be (location, service, quality, great for kids). Extremely disappointed to say the least. The location was superb, and room was great for my family, but room decor was outdated. If you want a view, this was beautiful. The whole hotel was dated (hallways,... More 

Was this review helpful? Yes 1
Sydney, Australia
2 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Must be the most spectacular location. Service could be more generous. Rooms on ocean side have unbelievable views BUT are smaller than non-view rooms (the building is concave on Ocean side). Plenty of free activities our kids adored. Amazing malls and shopping and you're right in the heart of the action. Hotel is far from new but works hard to... More 

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North Vancouver, Canada
Contributor
12 reviews 12 reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I really liked this hotel. The location was great. It was right on Waikiki beach. It's near a lot of restaurants, stores and a shopping centre. They had wonderful live bands every night. They had fun activities during the day (we joined the lei making) and it was free. The best part of this hotel was the infinity pool. And... More 

Was this review helpful? Yes 4
Top Contributor
90 reviews 90 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We got a room with view of the diamond head and the ocean. Needless to say, the view is amazing! Location of the hotel is perfect.. Within a few steps, you will find lots of shops and restaurants. There's also a supermarket in the hotel ground if you ever need anything urgently. Now to be thorough.. A few slight disappointments..... More 

Was this review helpful? Yes 2
Nicosia
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

During booking they ask your time of arrival. This is a big hotel; I came from a 10 hour flight and the check-in counter has only 3 staff with 30 people all checkin in at once, we waited more than 30 mins. Swimming pool is the best in Waikiki. Perfect location. middle of everything.

Was this review helpful? Yes 3
Kauai, Hawaii
Contributor
13 reviews 13 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 1 week ago

My two daughters and I were so looking forward to our trip to Waikiki. The one good thing I can say was the view was incredible from our lanai. We had a Oceanfront room. The room itself was small and not attractive. In our three night stay several things went wrong. Our room key would not work each time we... More 

Was this review helpful? Yes 2
Hotel Review Summarization

What travelers say

  • Infinity pool(88)
  • Diamond head(34)
  • Resort fee(20)
  • Rum fire(16)
  • Very nice(11)
  • Breakfast buffet(9)
  • Ocean front room(8)
  • Front room(8)
  • Great location(6)
  • Sea turtle(5)
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2,504 photos of this hotel

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Dining (46)
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Bathroom (63)
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Other (649)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (131)
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Beach (5)
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Infinity Pool (11)
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Main Pool (15)
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Restaurants and Bars (34)
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Standard Room with City View (36)
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Standard Room with Ocean View (31)
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The Hotel (10)

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Room/suite (5)
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Dining (4)
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Hotel & grounds (1)
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Other (2)
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