I'm halfway through my stay here on a preferred guest discount rate with ocean front room. It is in the heart of Waikiki beach so expect exorbitant prices on every little thing around and lots of tourists - many from Japan, stay here. The hotel re-model is decent quality but by no means deserving of state of the art. I'd... More

They have done a lot of work to this place with new pools, bars and general population areas. rooms are bit (tired) but the views towards the ocean and/or diamond head soon make up for the rooms. It is a very busy hotel with lots of groups and conferences in house but it is a fun place to stay nonetheless.... More

The staff was friendly and helpful, but the rooms were somewhat lacking. We requested an oceanfront king and got two double beds. The room did not have a chair to sit in. Housekeeping finally located an old office type chair and that was it. There is a small hassock in the room that is supposed to double as a chair.... More

This was a very comfortable and clean hotel. The pool was good for kids. More

We stayed in an ocean front room for 6 nights. The view over the infinity pool and sea were sensational from our 10th floor room. The hotel is great - two huge pools with one just for adults. Reception staff were very slow but helpful. The breakfasts were great but the queue each morning was ridiculous. Not only do they... More

I've traveled to the islands frequently and am a SPG Gold member. This is the first time I've tried this hotel. The room could be renovated a bit, however, everyone at this hotel was so nice. Very professional front desk staff, friendly housekeeping attendants, and then of course the best amenity is the pool and Jones! Jones made my trip.... More

Two separate stays (2 nights & 1 night). Great hotel, outstanding staff, and nice grounds (could be cleaner considering all the employees...found bottles around property several times...we picked them and threw them away). Was upgraded to the Kai suite on the 2-night stay with outstanding view. Club lounge was nice and relaxing and the staff up there are some of... More

This was our first trip to Hawaii. Our first stay was at the Sheraton on Waikiki Beach, which was located right on the beach. Our room was located oceanside on the 22nd floor. Stunning view of the beach and Diamond Head. We had upgraded to Preferred Concierge, which we don't think was worth it. "Free" breakfast was just OK and... More

Beautiful location. What I liked the best is the fitness centre and the free yoga classes, body strength and water aerobics given 6 days a week. Massimo, the instructor, is obviously a professional trainer. He is very upbeat and the classes are challenging. Water aerobics is held in an ultra modern pool over looking the ocean. The room needed to... More