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Sheraton Waikiki

4.0 of 5 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Sheraton Waikiki
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Sheraton Waikiki
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3,645 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (704)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in this fabulous hotel a few years ago. Typical of Island hotel, vibrant coloured corridors, stunning flower arrangements absolutely everywhere within the Hotel and surrounding grounds. Ideally, next to Beach. Food in Hotel Restaurant was so amazing with very large portions!! Beach music at night was so romantic, with waves lapping all around you. So tranquil. I would recommend... More

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Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This has to be just about the perfect stay. Hotel staff are superb. Book the Club Lounge as the facilities and the staff are brilliant. I have to mention John , Alex and Mana . Miss you guys your service and attitude was amazing. Aiko at Concierge was excellent too. The shining star was Jarom who helped us out on... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 3 days ago NEW

Amazing hotel stay. This was my mom's first trip to Hawaii and my first time staying at the Sheraton Waikiki. We checked in on Wednesday and I had mentioned it was difficult for me and my mom to sleep in the same bed for she moves around way too much. Even if it were a King. I asked the representative... More

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2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Lovely hotel. Very courteous staff who got us a room at 9am rather than making us wait until 3pm check in. Very welcome after an overnight flight. Hotel is busy but it didn't feel crowded. Some thing however lack. Much of the shop downstairs seems to be catering more towards the japanese tourists rather than anyone else. The wireless was... More

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Augusta, Georgia
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is, in a word, touristy. But, to be fair, so are most of the others around the area. It's a circus. It's basically in the middle of a shopping mall. It's crowded with tourists snapping photos morning, noon, and night. The infinity pool is a pretty ok spot to get some sun. The food at Rum Fire is... More

Was this review helpful? Yes 1
Spokane, Washington
Top Contributor
95 reviews 95 reviews
15 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

When my husband and I came to stay at the Royal Hawaiian Hotel in December 2013, we came to Sheraton Waikiki to enjoy its swimming pool. That's just one of the attractions that got our attention. Second was the breakfast buffet at the Kai Market. Food was excellent, all the time. We had high expectations during our stay in September... More

Was this review helpful? Yes 4
Washington DC, USA
19 reviews 19 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

My two favorite things about this hotel were the infinity pool and the amazing location! I am an SPG member and was given a free full ocean view upgrade upon check-in. The room was small (as is to be expected in Waikiki) but very clean. There were fresh Orchid Leis on each bed. Check-In was pretty breezy but I wish... More

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Senior Contributor
29 reviews 29 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed in October for a week, Sheraton is a resort as opposed to a hotel but we liked this as everything we needed was on hand. Chose a room with an ocean view (a must), and we weren't disappointed - view of Diamond Head and the ocean - spent hours turtle watching. Room clean and well serviced, staff really friendly... More

Was this review helpful? Yes 2
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Staying on the 21st floor and have a great ocean view and the King size bed is comfortable. The room can only be described as old and dated. Paint feeling, chipped and scratched surfaces around the room. The bathroom is tiny with a shower over the miniature bathtub. The only modern thing in the bathroom was the toilet, There are... More

Was this review helpful? Yes 8
Westchester County NY
12 reviews 12 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 1 week ago

It's raining so I can't speak for the outdoor areas, but my ocean front room is disgusting. It's dirty, small and smells of mildew. Housekeeping came quickly and tried to clean the filth, but you can only do so much for a room that is old and neglected. The air conditioning emits the mildew and the bathroom reminds me of... More

Was this review helpful? Yes 8
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Hotel Summarization (Beta)

What travelers say

  • Infinity pool(152)
  • Diamond head(62)
  • Resort fee(44)
  • Rum fire(33)
  • Very nice(25)
  • Ocean front room(14)
  • Breakfast buffet(11)
  • Front room(8)
  • Great location(8)
  • King bed(7)

Additional Information about Sheraton Waikiki

Address: 2255 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Sheraton Waikiki 4*
Number of rooms: 1695
Reservation Options:
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Also Known As:
Sheraton Waikiki Hotel Honolulu
Sheraton Hotel Waikiki
Sheraton Hotel Honolulu
Sheraton Honolulu
Honolulu Sheraton
Sheraton Waikiki Honolulu
Sheraton Waikiki Hawaii/Honolulu

2,308 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (2024)
Bathroom (57)
Hotel & grounds (347)
Room/suite (283)
Pool/beach area (363)
View from room (216)
Dining (38)
Business center/function rooms (2)
Family/play areas (3)
Other (715)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (273)
Amenities (131)
Beach (5)
Infinity Pool (11)
Main Pool (15)
Restaurants and Bars (34)
Standard Room with City View (36)
Standard Room with Ocean View (31)
The Hotel (10)

Management photos: Courtesy of the property manager

All management photos (12)
Dining (3)
Room/suite (4)
Pool/beach area (2)
Family/play areas (1)
Hotel & grounds (1)
Other (1)
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