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All 82 Honolulu hotels

Sheraton Princess Kaiulani

3.0 of 5 Resort   |   120 Kaiulani Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Ranked #62 of 82 hotels in Honolulu
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 days ago
Kim146 Tillamook, Oregon
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2,134 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (381)
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English first
Tillamook, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This hotel was affordable and was in terrific proximity to the International Market, is across the street from Cheesecake Factory, and easy access to freeway back to HNL, about a half hour or 45 minute drive. A van to the airport will pick you up at this hotel for a reasonable paid fare. The staff was marvelous and I learned... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

I would like to thank you for the comfortable stay with you during our honeymoon for 2 weeks and the lovely touch sending champagne bottle for us. The hotel is in great location but a bit old and needs a lot of improvements specially the room doors. The rooms are in small size and had a tiny view of the... More

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Salt Lake City, Utah
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel is nice. Has a nice lobby, a nice bar, nice pool, nice employees - but it is dated. It hasn't had a room renovation. Ever. the furnishings, wallpaper etc are from the 70's and it just feels old. My A/C in the room would NOT get cold. it lets you set it to 65, however it NEVER gets... More

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Senior Contributor
36 reviews 36 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Being brand loyal travellers, my husband and I had no hesitation in booking into this hotel online. We have previously stayed in 3 other Sheraton properties in Honolulu, and wanted to try this one. Having done so, it would be our last choice of Sheraton properties in Waikiki, not so much because it was "bad", but because it was just... More

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Westlake Village, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

How is that possible you say? Well, after walking into room 579, how can you be anything but? View of the parking lot and trash bins; old, worn, dirty grout in the bathroom, small room, door locks not working (not good for a woman here alone). I tried to book a better room but it wasn't available. However from the... More

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Clovis, California
Top Contributor
60 reviews 60 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Upon checking in, its clear that the lobby has been upgraded. However, speaking strictly regarding the two rooms we stayed in at the old section (not the tower rooms) I was surpized at the level the room was kept. The walls were bare except for a picture on one and a bath robe hook (?) in the middle of another... More

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San Jose, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed here from Aug 8 to 14, 2014. The rooms are old and in need of much renovation. The grout in the bathroom tile needs to be cleaned. Overall the service and the people at this hotel were very nice. However, the rooms are just really small and old but serviceable. I would compare the quality of the rooms... More

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Ontario, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Situated across the street from the beach, this hotel is in an excellent location on Waikiki. There is also an emergency medical center inside the hotel. It is surrounded by plenty of excellent restaurants. I wouldn't suggest using the hotel buffet as it is very expensive however the items on the regular menu are priced reasonably and are very good.... More

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Middle Island, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

It was our fourth time back to the Princess (duiring our 25 trips from New York to Hawaii). This hotel is more reasonable than others in the Oahu Starwood family and affords a choice of various views from individual lanais. Although we love the ocean view, the pool view offers a view of nightly entertainment from the comfort of your... More

Was this review helpful? Yes 1
Auckland Region, New Zealand
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This is the second time I have stayed at this hotel, both times booked & paid for by my employer. Both times the rooms were very noisy & the aircon hardly worked. The bathrooms are very dated. The second stay was for 6 nights. There was a group of 13 of us staying and it took just over 90mins from... More

Was this review helpful? Yes 4
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Hotel Summarization (Beta)

What travelers say

  • Resort fee(73)
  • International market(38)
  • Waikiki beach(33)
  • Great location(31)
  • Very nice(24)
  • Ocean views(20)
  • Pool area(9)
  • Good value(7)
  • Parking garage(4)
  • Would definitely stay(4)

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Top resorts Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 
Number of rooms
1152

Questions & Answers

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1 question
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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