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All 82 Honolulu hotels

Sheraton Princess Kaiulani

3.0 of 5 Resort   |   120 Kaiulani Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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63%
Ranked #62 of 82 hotels in Honolulu
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 2 days ago
minkypoo g Vancouver, Washington
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2,109 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (375)
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English first
Forest Hills, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed here this past June as the start to our honeymoon. We booked through a travel agent for 5 nights and the location of the hotel was excellent. Our main complaints are that the rooms are dated, the front desk was not accommodating and there was massive construction next door. To start with the rooms, it... More

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Vancouver, Washington
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 days ago NEW

Ive stayed at this hotel, probably about four times. Mainly because of the location, pretty much across the street from waikiki beach, and they had a back enterance to the international market, which is sadly not there anymore. I love the koi pond, feels like old hawaii, hopefully they will keep when they eventually remodel the hotel itself. Second to... More

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Houston, Texas
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We picked this location based on the location in the heart of Waikiki and special pricing offered at the time of booking. There were some mixed reviews on TripAdvisor. We were a little concern about our stay but it turned out to just be great. We still decided to stay there knowing that wherever we traveled on vacation we spend... More

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Brisbane
Contributor
20 reviews 20 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great shopping in an open air centre. All the shops you could want in one location. There are also great laces in eat and it is very family friendly. Open till late every night. Also a grocery store in the centre to pick up any times you may have forgotten to pack.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel three times in the last six or so months with a combined stay of 16 nights so i can say I have some experience with staying at this hotel. Firstly, this is not to Sheraton standard. Rooms are date, walls are thin, you can hear what going on in the room next door. There's... More

Was this review helpful? Yes 4
Germantown, Tennessee
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

My girlfriend and I did a girl trip to Hawaii including a cruise. We arrived in Hawaii at different times as we were coming from different areas. We booked through her travel agent (she will never use them again, nor I or anyone else in our party). I arrived earlier and found out that her name was the only one... More

Was this review helpful? Yes 3
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Hopsing53 and thank you for taking the time to review our hotel. We regret to learn that your recent stay with us did not meet your expectations. Unfortunately due to our safety and privacy policies, we are only able to check-in guests registered to the reserved rooms; we apologize that your travel agent did not provide this information at... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed here for the last six years and it is always been shabby. The rooms are old however clean. The bathrooms are straight out of the 70sThe upper levels have good views if you are on the left side of the building.The foyer has just had a make over pity the rooms haven't. The location is great. The building... More

Was this review helpful? Yes 2
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Emac53 and thank you for sharing you review of our hotel and for your continued loyalty to the Sheraton Princess Kaiulani Hotel. We apologize for the inconvenience caused due to the painters scaffolding on the building during your stay; we know this was not ideal for your view and we apologize, again for this. Thank you for sharing your... More

Chippenham, England, United Kingdom
Top Contributor
153 reviews 153 reviews
37 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were booked in here by our travel company as part of a deal, without really knowing what we were getting till we got there. The location is great - right in the centre of Waikiki, but the hotel is really not that great, being rather old and tired. We were put on the 18th floor of the main block,... More

Was this review helpful? Yes 1
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Andy F and thank you for taking the time to share your review of our hotel. We regret to learn that your stay with us did not meet your expectations and we apologize for the unpleasant experience you had with our front desk agents when requesting to move rooms. Our team is trained provide excellent service with aloha spirit,... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed there for our honeymoon for 1 week and were utterly disappointed to be put into a room with a view of the car park, terribly old bathroom in 70s style and broken furniture. We appreciate the upgrade that we received upon complaint but even the new room was marginally newer. Overall it was way over-priced and no value... More

Was this review helpful? Yes 2
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Jana430, we regret to learn that your stay with us did not meet your expectations. We apologize for any inconvenience or dissatisfaction experienced with our room offerings and we thank you for your honest feedback. Thank you for taking the time to share your comments. Mahalo! More

Mashpee, Massachusetts
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for a week for my cousin's wedding in town. This hotel was great! The hotel is located in a central location to many shops, restaurants, and Waikiki Beach. The beds were very comfortable and the food was delicious. There was always plenty of seating at the pool and an added bonus was having staff offer cool towels... More

Was this review helpful? Yes 2
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Lindsay B, we're very happy to learn that you enjoyed a lovely vacation with us here at the Sheraton Princess Kaiulani Hotel. We appreciate your many kind comments regarding our beds, dining options, pool service and nightly entertainment. We hope to welcome you back again soon. Mahalo! More

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Hotel Summarization (Beta)

What travelers say

  • Resort fee(74)
  • International market(39)
  • Waikiki beach(37)
  • Great location(33)
  • Very nice(25)
  • Ocean views(21)
  • Pool area(9)
  • Good value(7)
  • Moana Surfrider(4)
  • Parking garage(4)

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#12 Top resorts Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 
Number of rooms
1152

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