Great location. Good service. Nice lobby and pool. Rooms however need a lot of work. They have spent money renovating the lobby but forgot the rooms, at least the one we were in. The first room we were given was next to the elevator and it was so noisy we felt we were still on the plane. We asked for... more

My wife and I stayed for one night following our cruise. I was very dissappointed with the hotel. The rooms are old and the plumbing is not up to date, the sink in the bathroom has no "stopper" to hold water in the sink, so when shaving, I just let the water run. The air conditioning was not working very... more

I have to say that I was a little hesitant in booking this hotel after reading some of the reviews. I asked for a high ocean view room facing Diamond Head and that is what we got. All of the staff that we met were friendly and helpful. The rooms were just fine, and we didn’t feel that the hotel... more

Stayed here Oct 28-31, 2009. The hotel is dingy, dirty and smells very moldy. The first room we checked into had a broken A/C. The tech guy who came to look at it said it would take several days before they got around to fixing it so we moved. This place is simply ready to be re-done. The bathroom was... more

We stayed here for 5 nights in a Deluxe High Ocean View Room on the 16th floor. We did have wonderful views of the ocean and city. However, even though we were up so high, we could hear the music from the lounge area every night from 6:30-11pm. The singing was nice, but it was difficult when we wanted to... more

Stayed for 7 days. Perfect location,one block to beach,one block to major bus route, major restaurants and stores close by. Clean rooms. Some complain about nightly noise from poolside entertainment, we couldn't hear anything,but who stays in their hotel room when you have so much to do. By the time we got back to the hotel,the music had stopped. more

The staff were super friendly and we were upgraded when we arrived. I am not sure if there was a difference because the room was still very plain. It was a bit cramped but OK. The rooms were a bit old, but still clean. The location was great, pool was great and the staff were all very friendly.........Would probably stay... more

I was in Hawaii for a few days conference mid week so I decided to make it a full 10-day vacation by tacking on a vacation on either end of my business trip. Although our business conference was in the Hyatt next door, I decided to book the Sheraton as I am a platinum member at Starwood. Upon arrival at... more

This was our second stay at this hotel and I still have no complaints. The location is wonderful, right across the street from the beach and in the heart of it all. We stayed in a high ocean view room which in my opinion is worth the extra money for. The room overlooked the pool as well as having the... more