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Sheraton Princess Kaiulani

#60 of 82 Hotels in Honolulu
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120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
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Sheraton Princess Kaiulani
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Sheraton Princess Kaiulani
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2,367 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Francisco, California
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed at the p.k. Many times before. I always go in march for my birthday. I love the new lobby and pool area. It is very inviting . I can't say enough great things about this hotel.very reasonably priced. Excellent location. Friendly staff. Hard working bartender at the bento bar. Excellent poke and food . I don't believe he took... More 

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Orinda, California
Top Contributor
190 reviews 190 reviews
44 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed yesterday NEW

Always enjoy this Hotel because of location. They have been doing a lot of 're-modeling' and doing a great job especially around the pool area. They have added amenities to their 'Resort-charge' fees. Since we were Gold SPG members - we were upgraded to the Diamond Head side of the Hotel.

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Kirkland, WA
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The hotel room was a bit dated, but overall okay. The location is very handy. If you are going to use the bus it's even better as it is early on bus stops so you can get on them before they fill up to standing only room. The biggest downside was the breakfast.

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Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed there on a staycation last weekend and it was fantastic. I had been worried about what I'd heard about the hotel, but everything was a-okay. Sure the rooms need some TLC, but are you going to spend all day in your room? You cannot beat the location and the buffet is very delightful. The bar in the lobby... More 

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Melbourne
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed 8 nights and wished we could have stayed longer. Love the location, it is close to everything you need. Waikiki Beach is just 3 minutes walk away, you can get complimentary beach chairs and towels from the pool attendants and bring them to the beach. The pool attendants bring fresh fruits and bottled water to Waikiki Beach, near... More 

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sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Check_ey, and thank you for staying with us during your honeymoon. We are pleased to learn that you loved your stay and were blow away by the Sheraton experience here at the Princess Kaiulani. Thank you for being our guest. We look forward to welcoming you back for many more anniversaries to come. Warmest aloha. More 

Collingswood, New Jersey
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We've just completed a 12 night stay at Princess Kaiulani and loved every minute of it. Everyone we encountered on the staff was very warm and friendly. On check in we mentioned it was our anniversary. The next day champagne was delivered to our room. We were asked when our return flight was , and after responding that it was... More 

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sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha jdbuffet99, and thank you for choosing to stay at the Sheraton Princess Kaiulani. We are thrilled to learn that you thoroughly enjoyed your stay with us and found our associates to be amazing throughout your stay. It is wonderful to learn that we are your favorite hotel and we hope to have the opportunity to continue to welcome you... More 

Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This hotel is in a great location a few minutes walk from Waikiki Beach and right in the middle of some of the best shopping and dining on the island. The staff was polite and always very helpful. The rooms were small, but very comfortable and clean, and offered beautiful views of both Honolulu and Waikiki Beach from the balcony.... More 

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sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Michael D, and thank you for staying at the Sheraton Princess Kaiulani. It is wonderful to learn that you enjoyed the convenient location of our hotel, as we are located in the heart of Waikiki. Our associates take great pride in ensuring that our guests' stay comfortable, so we are pleased that you found them to be polite and... More 

Cohoes, New York, United States
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I spent 11 nights at the Princess Kaiulani. We were celebrating our birthdays. While the Princess is an older hotel we found it to be very clean and comfortable. The staff are as nice as any we have ever met. We enjoyed the breakfast and dinners. The nightly show is always good. All in all we had... More 

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sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Ray R, and thank you for staying at the Sheraton Princess Kaiulani. We are delighted to learn that you loved our inviting and comfortable rooms. It is wonderful that you found our associates to be welcoming and friendly throughout your stay with us. We are thrilled that you had the opportunity to dine with us and enjoyed our nightly... More 

Burbank, California
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

Mahalo nui loa for yet another fabulous stay! Being a hapa Hawaiian with all my ohana (family) living in Hawaii, my visits to Hawaii are quite frequent and every single time i stay at the Princess Kaiulani. Staying there truly feels like coming "home" and that is because of the aloha spirit and kindness of the staff there. I have... More 

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sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha JamieNoelaniPark, and thank you for staying at the Sheraton Princess Kaiulani. It is always a pleasure to welcome back returning guests and we are so thrilled to learn that you had another wonderful stay with us. We are pleased to learn that you were able to reconnect with Bo, Norman, and Lindsey. They are so glad to see you... More 

Las Vegas, Nevada
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I got the most value out of my reservation at this hotel and was thrilled with the extra mile that the staff went to accommodate my flight delay. I am a Starwood gold member and I got the impression that they would have gone the extra mile for anyone with the ease that they assisted me. My visit to Honolulu... More 

Was this review helpful? Yes 2
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Joshua S, and thank you for staying at the Sheraton Princess Kaiulani. We are pleased to learn that upon your arrival you were warmly greeted by our associates and were genuinely cared for during your stay with us. It is wonderful that our associates was able to accommodate your request in an efficient manner and with understanding. Thank you... More 

Hotel Review Summarization

What travelers say

  • Resort fee(33)
  • International market(23)
  • Waikiki beach(18)
  • Ocean views(17)
  • Very nice(15)
  • Great location(14)
  • Pool area(8)
  • Good value(6)
  • Parking garage(4)
  • Would definitely stay(4)
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