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Sheraton Princess Kaiulani

3.0 of 5 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
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Sheraton Princess Kaiulani
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Sheraton Princess Kaiulani
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2,202 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Bluffton, Indiana
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

As frequent vacationers to Waikiki, we have stayed at numerous hotels in Waikiki. When we consider location and value, we are always drawn to the Sheraton Princess Kaiulani. This time we stayed in a 27th floor ocean-view king-bedded room. We loved it. Hotel staff was welcoming and helpful. The bed was comfortable and the room was clean and homey. The... More

Was this review helpful? Yes 1
Santa Monica, California
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The carpet is old, the fixtures are rusty, and if you are on the city side (as opposed to the ocean side), you are looking at a gigantic construction site of another hotel being built, and the construction noise is bothersome.

Was this review helpful? Yes 1
Buccan
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Loved our stay at Sheraton princess Kaiulani the motel was located in downtown Waikiki very close to shopping beach and restaurants. The staff on arrival were very welcoming and very helpful. the lobby was very spacious and very breezy for those afternoon Mia Tais it also over looked the pool area and great food at the restaurant. Loved shopping at... More

Was this review helpful? Yes 1
Noosa, Australia
Top Contributor
98 reviews 98 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Princess is one of the best located hotels in downtown Waikiki. It is a regular stop for us when we travel between North America and Australia. A few nights at the Princess refreshes us for onward travel. The spacious breezy lobby area overlooking the pool is perfect for breakfast or pu-pus and afternoon Mai Tais. We walk to the... More

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sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha NoosaKings and thank you for sharing with us your recent experience at the Sheraton Princess Kaiulani. We always enjoy hearing and welcoming returned guests. We couldn’t agree more that our hotel’s location is conveniently located in the heart of Waikiki. It is a pleasure to know you have experienced our newly renovated lobby and enjoyed your stay here once... More

Contributor
17 reviews 17 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Great location and our room had a nice view. Friendly staff through out the hotel and restaurant. Our wing of the hotel was dated, carpets were worn,the walls in the room needed to be repainted and the furnished was worn.Bathroom small and shower was adequate. Bed was comfortable.As our flight was leaving later in the day we had the use... More

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sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Larry W and thank you for taking a moment to review your recent stay at the Princess Kaiulani. We are delighted to learn that you found our rooms to be comfortable. Our staff strives to share the Aloha Spirit with all of our guests and we are thrilled to hear that you were able to experience that. We are... More

Pagosa Springs, Colorado
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are just back from Oahu and, as usual, stayed at the PK. We love the location and the friendliness of the staff. This time, we got our room and the AC wasn't working. We called and they promptly sent someone to check it. It still wasn't great so we went to see if we could switch rooms. Not only... More

Was this review helpful? Yes 2
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Ruby717 and thank you for taking a moment to share your experience with us in your most recent stay at the Princess Kaiulani. We are so thrilled to learn that our staff was able to upgrade you to a room that exceeded your expectations and made your stay so much more enjoyable. It is always pleasant to hear from... More

Cleveland, Queensland, Australia
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for a week in June 2014 and used a Travelers cc card when checking in. Great Hotel, Great Staff around pool, restaurant, but CLUELESS STAFF AT RECEPTION. Upon Checkout, they maxed out my travelers cc card and forced me to pay for all my room charged items via another CC. Upon checking my statement, found they already charged all... More

Was this review helpful? Yes 3
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha ClevelandT0M and thank you for taking the time to share your experience with us in your recent stay. We strive to make an active effort to provide excellent services for our guests as reflected from our pool and restaurant associates. It is unfortunate that you did not have the same experience with our front desk and we truly apologize... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

OMG! My first trip to Hawaii couldnt have been more perfect than it turned out! My partner D. Judd n I celebrated our 20 yr anniversary in this beautiful place! We stayed here at the beautiful Sheraton PK from 9/24-9/30. We were not disappointed in the least. To start with Tammy, the gal who checked us in was great! When... More

Was this review helpful? Yes 1
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Kim R and thank you for choosing to celebrate your 20 year anniversary with the Princess Kaiulani! We are thrilled to hear that you had such a great time. Tammy, Debbie, Mo and Arthur are just a few of our amazing associates. We are so lucky to have them on our team and will share your positive feedback with... More

Orinda
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Alright place if you can get a great price. The hotel rooms desperately needs to be remodeled. Good location though and close to the beach. Not on the beach but not a problem. Lots of construction on both sides of the hotel so be prepared for noise.

Was this review helpful? Yes 3
sheratonpk, Online Marketing &PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Grace M and thank you for taking the time to review your recent stay with us. We appreciate your honest comments regarding our room accommodations and convenient location. We hope to welcome you back again soon. Mahalo! More

Sydney, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed five nights, booked with short notice and so room was best available for price, but very basic. Small bathroom and comfortable beds were pretty much all that was in the room. Everything was clean & well maintained, but felt dated. Quick shortcut past the pool through the sister hotel across the road onto Waikiki. There is a major construction... More

Was this review helpful? Yes
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha WorldTraveller42_Syd and thank you for taking the time to share your review. We are very happy to learn that you enjoyed your stay here and we truly appreciate your kind comments regarding our friendly associates; this is always wonderful to share with the team. We appreciate the time you took to share your review and we hope to welcome... More

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Hotel Summarization (Beta)

What travelers say

  • Resort fee(66)
  • International market(35)
  • Great location(28)
  • Waikiki beach(28)
  • Very nice(21)
  • Ocean views(18)
  • Pool area(8)
  • Good value(6)
  • Parking garage(4)
  • Would definitely stay(4)

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Number of rooms: 1152
Reservation Options:
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hawaii/Honolulu

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