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Sheraton Princess Kaiulani

#60 of 82 Hotels in Honolulu
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120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
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Sheraton Princess Kaiulani
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Sheraton Princess Kaiulani
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2,457 reviews from our community

Traveler rating
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    1,006
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679
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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koosh22
Contributor
20 reviews 20 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

We stayed here a few years ago only because we had enough starwoods points for a few free nights. We had never stayed in Waikiki and always stay at the Turtle Bay when we come to Oahu. Let me say what makes this hotel worth it is it's location for the money. The rooms are sad and dated, the hotel... More 

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Edmonton, Canada
1 review
4 of 5 stars Reviewed yesterday NEW

This hotel is minutes from the beach. At about 11 and 2, staff bring water and fruit to the beach area. Check where you need to sit, to get it offered to you. Our check-in was quick. Our room had a partial ocean view, could watch the surfers in the early morning from our bed. A bit noisy from the... More 

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We were very happy with our stay here. As has been mentioned in earlier reviews the hotel is looking a little old & tired but the rooms were clean & well maintained, the beds & pillows soooo comfy, the live music nightly in the pool/bar area was wonderful and the staff were extremely helpful & very friendly (special mention goes... More 

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Bloomington, Illinois
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 3 days ago NEW

The staff at Princes Kaiulani was very friendly and helpful. We would stay there again. The check-in area and main area is very nice and lovely. We really enjoyed our stay there. The concierge Terry was great!!! Check-in and check-out was real easy and no issues. The pool area is very lovely. Nice having live music there. Right near the... More 

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

This hotel is outdated, rooms are very 80's or 90's defenetly an Old Hotel. However their people and staff are nice and pleasant very frendly and accomodating, I will probably give them a 4. But.... I make my reservation though "EXPEDIA" and I requested a king size bed and they didn't have one apparently they were over booked so they... More 

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Travelers are raving about these Honolulu hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

My husband and I arrived here at 11:30 pm after a 6 hr flight. The girl at the front desk seemed inexperienced & rude. After taking our name & credit card info she disappeared into the back office for several minutes. When she came back out she informed us that they had overbooked the hotel and they had a room... More 

Was this review helpful? Yes 1
Thomasville, Georgia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was thoroughly impressed. Clean rooms. Great beds. Next to international market (perk in the future) and central location to most of the beach area. Recommend fully and would definitely return. ------ I've stayed at many hotels and typically book my room solely off of star ratings. It seems like this rating system may be upside down as this hotel... More 

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Raeford, North Carolina, United States
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed staying here, The rooms are VERY clean and the beds are sooo comfortable. The bathroom was really not in good shape, it needs some updating. However tge Hotel Staff was magnificent and they provided us with good recommendations for food, and great hiking locations! A quick easy two minute walk to the beach and centered around good shopping... More 

Was this review helpful? Yes 2
Fort Lauderdale, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hubby and I took ourselves to Hawaii for our anniversary and picked this hotel for it's location and price. We were a little concerned over some of the reviews as to the age of the place, that it was old and tired, etc., but to be across the street from the beach smack dab in the middle of Waikiki, we... More 

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sheratonpk, Guest Experience Team at Sheraton Princess Kaiulani, responded to this review

Dear EileenHerself, Thank you for staying at the Sheraton Princess Kaiulani. We are thrilled to learn that you had an amazing experience with us despite your short stay. It is wonderful to learn that Justin took great care of you and your husband. Thank you for your kind comments regarding our updated lobby, Sheraton Sweet Sleeper bed, and breakfast buffet.... More 

san francisco, ca
Contributor
12 reviews 12 reviews
6 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed her for a few nights. The location is great, right in the middle of Waikiki and across the street from the beach.The lobby is open and comfortable. On the first floor, there's a large area for computer access, a sitting area to read, the pool (no hot tub), a small stage for performances, and a bar/restaurant. I didn't... More 

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sheratonpk, Guest Experience Team at Sheraton Princess Kaiulani, responded to this review

Aloha OandO, Thank you for staying at the Sheraton Princess Kaiulani. It is great to learn that the convenient location was perfect for your travel plans and that you enjoyed our updated lobby. We are pleased to learn that you were welcomed with a clean bed and that our associates were able to assist with your stay. Thank you for... More 

Hotel Review Summarization

What travelers say

  • Resort fee(27)
  • Very nice(14)
  • Waikiki beach(13)
  • International market(13)
  • Great location(12)
  • Ocean views(9)
  • Good value(6)
  • Pool area(4)
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Partial Ocean View Room (168)
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Pool (35)
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Restaurants and Bars (52)
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The Hotel (161)

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