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All 83 Honolulu hotels

Sheraton Princess Kaiulani

3.0 of 5 Resort   |   120 Kaiulani Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Ranked #63 of 83 hotels in Honolulu
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A recent review
4 of 5 stars reviewed 3 days ago
H1andM1 Milford, Pennsylvania
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Milford, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The rooms could use updating but they served the purpose. Enjoyed the pool and beach services. The Location was good and It was very a convenient to walk to beach. Lots of shops and restaurants all walking distance. There is a lot of construction around the building so it was a little noisy, but it is the type of noise... More

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Indianapolis, Indiana
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at this hotel. The first time was a much better experience. This time, the hotel seemed in dire need of a renovation. We were part of a large group, and when we arrived our rooms were not ready. We were told the rooms would be ready by early afternoon, but by 3:00,... More

Was this review helpful? Yes 4
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Gibb88 and thank you for taking the time to review your recent stay with us at the Sheraton Princess Kaiulani Hotel. We regret to learn that your stay was hampered by cleanliness issues and we apologize that you had to face such issues during your time here. Thank you for your honest feedback regarding your experience. Mahalo. More

Seattle, Washington
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This hotel is old, the carpets are very stained everywhere. Our sheet had a stain, at 730am I saw a chicken bone in the corner of the hallway next to the elevator and when I told the front desk about it, they asked why I didn't pick it up. In addition, the bathroom did not have a vent for circulation... More

Was this review helpful? Yes 5
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Randy C and thank you for taking the time to share your review of our hotel. We truly regret to learn that your experience with us was less than satisfying and we are disappointed that our team did not make the appropriate efforts to ensure your stay was more comfortable and pleasurable. We've sent you a private message requesting... More

new jersey
Contributor
11 reviews 11 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very nice location and the chicken sandwich at the Splash Bar may be the best I ever had. The hotel needs a remodel. The rooms are a bit old but the rest of the hotel made up for it. I had a major water leak just outside my room at 4AM. The hotel staff responded quickly and professionally. The night... More

Was this review helpful? Yes 1
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha antgat15 and thank you for taking a moment to review your recent stay with us at the Sheraton Princess Kaiulani Hotel. We apologize for the inconvenience caused due to the water leak outside your room and we appreciate your sharing that our team responded quickly and professionally. We hope to welcome you back again soon! Mahalo. More

Adelaide, Australia
Top Contributor
50 reviews 50 reviews
33 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our trips to Honolulu have been relatively frequent and we nearly always stay here because it is so centrally located. However it has a down side. It s noisy, and tired, luckily changes are on the way this year. Our check in process has always been relatively complex. We book six months ahead and request a certain type of room... More

Was this review helpful? Yes 1
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Helen N and thank you for taking the time to review your recent stay with us at the Sheraton Princess Kaiulani Hotel. We regret to learn that aspects of your stay did not meet your expectations and we apologize for our shortcomings. Thank you for sharing that Andrea was able to provide the appropriate room category for you. We... More

Ewa Beach, Hawaii
Top Contributor
176 reviews 176 reviews
158 hotel reviews
388 helpful votes 388 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We came to Waikiki from our home here on Oahu to spend the night, and play tourist. We forgot, of course, that this is Spring Break - and the hotels are full, the crowds epic. None the less, we scored a decent rate on the Princess Kaiulani, with a nice ocean view, and a lanai. All we really need. Now,... More

Was this review helpful? Yes 1
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Boeing767 and thank you for taking a moment to review your recent stay with us. We appreciate your kind comments regarding our friendly associates and ideal location. We apologize for the inconvenience caused by our pool closure time and check-out time. Kama'aina are typically qualify for a late check-out, however it's based upon availability, which is usually quite high... More

Warman, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We stayed here for our honeymoon November of 2013, great location we did not eat at the restaurant as it seemed kind of over priced. they give a few bottles of water everyday in the room and have refill stations which is nice. car rental across the street which was convenient. easy check in and out pool was small and... More

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sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Doug_Angela and thank you for taking a moment to review your recent stay with us. We're happy to learn that you enjoyed your honeymoon here at the Sheraton Princess Kaiulani Hotel and we're honored to have been able to help you celebrate this special time. We look forward to welcoming you back for many anniversaries to come! Mahalo. More

Bountiful, Utah
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I'm currently sitting in my room of this hotel on the 24th floor and it sounds like I'm sitting in the middle of the street. The sliding glass doors don't do a good job of blocking the noise. The hotel is in a great location and the price was reasonable but it's very outdated. I hope the upcoming remodel is... More

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sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Butchbob and thank you for taking the time to review our hotel. We apologize for the street noise you experienced from your room, as we know this is not ideal. We're happy that you enjoyed our convenient location and reasonable prices. Thank you again for taking the time to share your feedback. Mahalo! More

Dacula, Georgia
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked our stay back in September and recently I have been seeing bad reviews, so I was a little nervous about staying here. We stayed 2 nights at the Sheraton Princess and were very pleased with our stay. We were on the 15th floor with ocean views and a king bed. The princess is old and a bit out... More

Was this review helpful? Yes 1
sheratonpk, Online Marketing & PR Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha Jscott24 and thank you very much for taking a moment to review your recent stay with us at the Sheraton Princess Kaiulani Hotel. We're happy to learn that you enjoyed your vacation and we appreciate your kind comments regarding our friendly associates. We hope to welcome you back again soon. Mahalo! More

Lakewood, California
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here in March 2005 (Wow! Super long time ago, but I'm just now reviewing it as an adult. Hopefully it hasn't changed). It was a great hotel with a great cleaning staff. At one point I spilled something on the comforter and called the cleaning staff to ask if they could change the bedding, and they were so... More

Was this review helpful? Yes 1
sheratonpk, Online Marketing Coordinator at Sheraton Princess Kaiulani, responded to this review

Aloha A C and thank you for taking a moment to review our hotel; better late than never! We hope to have the opportunity to welcome you back again soon! Mahalo. More

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Hotel Summarization (Beta)

What travelers say

  • Resort fee(85)
  • International market(42)
  • Great location(42)
  • Waikiki beach(42)
  • Very nice(32)
  • Ocean views(21)
  • Pool area(9)
  • Good value(7)
  • Would definitely stay(4)
  • Parking garage(4)

Additional Information about Sheraton Princess Kaiulani

Address: 120 Kaiulani Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Honolulu
#12 Top resorts Hotel in Honolulu
#56 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sheraton Princess Kaiulani 3*
Official Description (provided by the hotel):
Luxurious Sheraton Princess Kaiulani is near Waikiki Beach and downtown Honolulu. Our hotel has Creation, a dinner show; cultural activities; and 11,500 sq ft of event space for weddings or meetings. ... more   less 
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Also Known As:
Sheraton Princess Kaiulani Hotel Honolulu
Sheraton Hotel Honolulu
Sheraton Princess
Sheraton Hotel Princess Kaiulani
Princess Kaiulani Hotel
Sheraton Honolulu
Honolulu Sheraton
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hawaii/Honolulu

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