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All 83 Honolulu hotels

Moana Surfrider, A Westin Resort & Spa

4.0 of 5 Resort   |   2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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77%
Ranked #28 of 83 hotels in Honolulu
Certificate of Excellence 2013
GreenLeadersSilver level
A recent review
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2,553 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (515)
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English first
Sydney, Australia
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Terrific location, history of building and sunsets to die for. The only downside in what is an absolutely great place is: You pay for chairs on beach despite room rate was not cheap. Also, food was not quite up to the standard of other good restaurants in Waikiki. Great bar and band under Banyan trees. Good view of beach from... More

Was this review helpful? Yes 1
Canterbury, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We arrived at the Moana Surfrider and was greeted by the friendly staff as we checked in. The room we had been booked was just a city view room and we immediately asked if we could upgrade this as we wanted an ocean view room for the remainder of our honeymoon. Josh on the reception was extremely helpful and he... More

Was this review helpful? Yes 1
Brisbane, Australia
Top Contributor
116 reviews 116 reviews
107 hotel reviews
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is my second visit to this hotel, both times in the historic Banyan Wing. This time I went for one of the cheaper (but still incredibly expensive) City view rooms and that was a huge mistake. However, the ocean view rooms are so prohibitively expensive. My room was right above the front entrance and at the top of the... More

Was this review helpful? Yes 2
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Mark Laurence, We are disappointed to hear that your stay at the Moana was not relaxing. We proudly support Westin’s Pillars of Well-Being, so it is unfortunate that you were not able to SLEEP WELL in our Westin Heavenly Bed or FEEL WELL and PLAY WELL with the featured activities and events around the property. We also apologize that... More

Tampa, Florida
Top Contributor
57 reviews 57 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in Hawaii for a month and really enjoyed our time at the Moana Surfrider. It's a great location; and everyday we relaxed on the rear and front porch either in the morning or evenings. They have a great area on the 2nd level that is kind of like a muesum and history of the Moana hotel can be... More

Was this review helpful? Yes
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, We are delighted to hear that you enjoyed your stay and had the opportunity to experience so many of the Moana’s unique features, including lounging in the rocking chairs on the veranda and discovering the history of the Moana through the historical tour. In addition to the photo booth in the lobby, a professional photo keepsake is included as... More

Melbourne, Australia
Top Contributor
75 reviews 75 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We didn't stay here, although we did enquire about moving as it looks much more our thing than the HHV. We came at sunset for dinner and managed to snag a great table near the beach. Our waiter was charming. The mai tais were delicious and there wer lovely mock tails for the children. Both adults had the fish tortillas,... More

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Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your review. We are happy to hear that you and your family enjoyed your dining experience at the Beach Bar. Many of our guests agree that enjoying sunset cocktails under the Moana’s iconic Banyan Tree is one of the highlights of their stay in paradise. We hope that your experience with us created fond Moana Memories of... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We stayed at the Moana Surfrider 2 weeks ago. We had a city room in the Diamond wing. I cannot fault the room, the bed, or the beautiful courtyard, but our stay was spoiled by the fact that we could hear almost every word that was said in the rooms on either side of us. Perhaps we were unlucky, and... More

Was this review helpful? Yes 1
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha Margaret, Thank you for sharing your experience with us. It is unfortunate that the conditions made it difficult for you to enjoy restorative sleep in your Westin Heavenly Bed. As a Westin, our mission is to be a partner in our guests’ well-being to ensure that when you are with us, you feel better than when you arrived, so... More

Seattle, Washington
Contributor
11 reviews 11 reviews
5 of 5 stars Reviewed 6 days ago NEW

I absolutely love this hotel. My boyfriend travels for business and this is usually where he stays. I was not disappointed. We were in a newer part of the hotel, on the 7the floor with an ocean view. I have to say it was really hard to leave. I wanted to take the bed home with me. It is in... More

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Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for sharing your wonderful experience. We are delighted that you enjoyed your stay at the Moana, especially the amazing ocean views from your guestroom and our Westin Heavenly Bed. Westin Heavenly Beds and Bedding Sets are also available for purchase through the Westin Hotels at Home website – wouldn’t it be perfect to enjoy the same restorative sleep... More

London
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed 1 week ago

Just checked in and couldn't have been worse when compared to how other Starwood hotels treat their platinum guests. You wait at reception at the SPG queue to find no one is staffing it and so you wait behind everyone else at an overwhelmed and understaffed counter. They then congratulate you on being Starwood gold - which of course is... More

Was this review helpful? Yes 3
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for your review. It is unfortunate to hear that your check-in experience was less than perfect. Our Guest Service Agents do their best to service all of our guests with aloha and accommodate requests and room upgrades, based on availability. We are also disappointed to hear that the accommodations of your Tower Deluxe Ocean guestroom did not... More

Vancouver, Canada
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On my last visit to Honolulu we opted to stay a couple of doors down at The Sheraton Waikiki and were quite impressed with the renovations that had been done to the rooms and public areas, especially around the pool - that vanishing edge facility has to be the best pool on Waikiki and Rum Fire is the spot for... More

Was this review helpful? Yes
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Mahalo for your review and thank you for your loyalty as a SPG Lifetime Platinum member. We are happy to hear that Helene and Stephen were able to escort you on a personal tour of the Moana’s Timeless Revitalized guestroom and suite refresh completed in our Tower and Diamond Wings, as well as the addition of the new Beach... More

Seattle
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Avoid rooms in the older part of the hotel if you are sharing a room. There was no dresser, just an armoir so I had to keep my non-hanging items in the night table. The king sized bed took up the entire room and the two of us had to squeeze by one another when out of bed. The bathroom... More

Was this review helpful? Yes 1
Moana S, Guest Experience Team at Moana Surfrider, A Westin Resort & Spa, responded to this review

Aloha, Thank you for sharing your experience with us. It is unfortunate that we were unable to exceed your expectations on your last stay at the Moana. As a historic landmark, the “First Lady of Waikiki” maintains much of her original structure and features, including the size and layout of the guestrooms in the historic Banyan Wing. We take great... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(31)
  • Historic wing(29)
  • Tower rooms(23)
  • Live music(6)
  • Next time(6)
  • Would highly recommend(5)
  • City view room(5)
  • City view(4)
  • Second floor(4)
  • Street noise(3)

Additional Information about Moana Surfrider, A Westin Resort & Spa

Address: 2365 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Honolulu
#3 Romantic Hotel in Honolulu
#11 Luxury Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#18 Business Hotel in Honolulu
#22 Family Hotel in Honolulu
#28 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Moana Surfrider, A Westin Resort & Spa 4*
Official Description (provided by the hotel):
Welcome to the Moana Surfrider, a Westin Resort & Spa, in Waikiki Beach on Oahu, HI. Visit Moana Lani Spa; or host a wedding on our rooftop terrace, or a meeting in our 10,000sq ft of event space. ... more   less 
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Also Known As:
Moana Surfrider, a Westin Resort And Spa
Moana Surfrider, a Westin Hotel
Moana Surfrider, a Westin Hotel Honolulu
Westin Moana Surfrider
Moana Surfrider Westin Resort
Moana Surfrider
Westin Honolulu
Honolulu Westin
Moana Surfrider, A Westin Resort & Spa Hawaii/Honolulu

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