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Queen Kapiolani Hotel

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150 Kapahulu Avenue, Honolulu, Oahu, HI 96815
Best prices for: 1 room 1 guest
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Queen Kapiolani Hotel
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966 Reviews from our TripAdvisor Community

Traveler rating
    260
    391
    206
    56
    53
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217
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Queen Kapiolani Hotel
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Battle Ground, Washington
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed September 11, 2012

Hello All, My wife and I and one grandaughter stayed at the Queen Kapiolani hotel for 10 days fro Aug 14th thru August 24th 2012. We decided to go for comfort and stay in one of the Penthouse suites. We asked for a room with a full ocean view and got a partial view from the hotel. We were on... More 

Was this review helpful? Yes 4
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed September 11, 2012

I have visited the Queen once a year for many years and this year I found things very much improved. Although most of the elevators were still not working, the staff went out of their way to help with luggage,and greet you with a smile anywhere in the hotel, not just at the front desk. The hotel is clean for... More 

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Cambridge, United Kingdom
1 review
3 of 5 stars Reviewed September 11, 2012

We feel that now Aqua have taken over, the whole feel of the hotel and attitude of the management has changed and not for the better. We have been coming to this hotel for the past 20 years so we have seen it at its best and worst condition. We have always found the staff most helpful especially Teresa and... More 

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Hilo
1 review
5 of 5 stars Reviewed September 8, 2012

We are kama'aina and had not been back for sometime. We were pleasantly surprised. Several upgrades had been done and the staff were exceptional! There are still a few things being upgraded but it didn't detract from our stay at all. The room was clean and well maintained by housekeeping. The rates are very reasonable and the atmosphere very welcoming.

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Sun Prairie, Wisconsin
1 review
5 of 5 stars Reviewed September 7, 2012

Queen Kapiolani Hotel, was great hotel to stay at, great location and Bell desk services were excellent. Kawika and Christian were few of the staff I remember and they suggest great locations to visit on the island. Hotel was very clean and well kept, no issues with anything. I would stay again, when I go back to Oahu :)

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San Diego, California
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 3, 2012

Since Aqua taking over the property the atmosphere and attitude of management has changed drastically. If it wasn't for the staff that has been there for many years Jocelyn Vallejos, Shane Tokunaga and Kawika Nunes I would have not stayed there this year. The elevators are being refurbished so only 1 out of 3 are working. The bathroom had mildew... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2012 via mobile

When we arrived late in the evening I thought wow what an old hotel. I was right but the staff were exceptional! The restaurant was great and the food above average. The room was clean and well maintained by housekeeping. It may not be a five star resort but for the price you pay, it was well worth it. The... More 

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edmonton
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 1, 2012

Older hotel in need of some updating.Staff exeptional.We arrived few hours before check in.They let us store our bags and gave us towels for beach .After the beach we used the pool and it was still before check in time.We are very grateful for this.The room is a bit small,but since we spent the whole day out,it doesn't matter.The fridge... More 

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Brisbane, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 30, 2012

The Queen is an older style hotel with lots of charm, away from all the hustle/bustle of Waikiki, very close to all activities and sights. If you get the right room ,you can look over Diamond Head & Waikiki beach. Rooms, service,restaurant & staff are excellent.Full breakfast is very reasonably priced.While my wife and I stayed there,the only down side... More 

Was this review helpful? Yes 2
Chicago, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 29, 2012

I have been going to this hotel for the last 7 years and never had a issue till this year!! The new owners are trying to make it more up beat instead of keeping the "old" traditional Hawaiian feeling that this hotel once had! By doing this remodeling it has cause cocker roaches to come out and invade the room,... More 

Was this review helpful? Yes 3
Hotel Review Summarization

What travelers say

  • Diamond head(45)
  • Great location(7)
  • Waikiki beach(7)
  • Ocean views(6)
  • Very nice(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

986 photos of this hotel

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View from room (125)
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Pool/beach area (33)
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Hotel & grounds (81)
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Room/suite (83)
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Bathroom (9)
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Amenities (66)
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Diamond Head View Hotel Room (Pre-Renovation) (84)
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Jr Suite (46)
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Pool (53)
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Restaurants and Bars (10)
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Standard Hotel Room (Pre-Renovation) (40)
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Standard Room with City View (50)
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Standard Room with Ocean View (37)
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The Hotel (110)

Management photos: Courtesy of the property manager

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Room/suite (4)
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Hotel & grounds (12)
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Dining (2)
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Pool/beach area (2)
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View from room (3)
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