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Queen Kapiolani Hotel

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150 Kapahulu Avenue, Waikiki, Honolulu, Oahu, HI 96815
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Queen Kapiolani Hotel
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1,167 Reviews from our TripAdvisor Community

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Lagrange, NY
Level Contributor
241 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

First I will say that the hotel is in a fantastic location. Right across the street from Waikiki Beach. Walk to a lot of the conveniences. ABC, Starbucks and every restaurant you can think of. Hotel staff at check in was very very nice and allowed us to check in early as we arrived on the island early morning. Cons:... More 

Helpful?
Thank cerveza930
Carson, California
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Our stay here was perfect. Our room was roomy and the view breathtaking. Kevin and Kawaii were the best employees there, so friendly helpful and full of personality ! We would come back just for their service ! Thank you so much !

Helpful?
Thank Sue U
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay with us at Queen Kapiolani Hotel. Hearing that you would return strictly because of our service quality is rewarding to our team and we thank you for your kind comments. We strive for perfection across the board at our hotel and it's a pleasure to... More 

1 review
3 of 5 stars Reviewed 5 days ago NEW

It was a last minute decision form me and my family to go to Hawaii within three weeks. Being this was the same weekend as the Pro Bowl, there were limited lodging options. With combined airfare the QK came up as one of the lower cost options through Travelocity. Reading some of the other reviews, most were fairly accurate regarding... More 

Helpful?
Thank Gil W
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for sharing your review of Queen Kapiolani Hotel. It's excellent to read that you found great value at our hotel for your vacation budget and schedule. Having the extra funds to invest in entertainment and fun is always an added bonus to a vacation. Our guests love our convenient location and being able to easily navigate... More 

Waikoloa, Hawaii
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

I just got back from a 3 night stay. I was told the hotel was just purchased and would undergo a major renovation towards the end of the year. The front desk attendant who told me this, said it was suppose to be a floor by floor complete remodel. This was my second visit. This time I had a city... More 

Helpful?
1 Thank MrBretz
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of your stay with us at Queen Kapiolani Hotel. Hearing that you found great value in your experience with us is fantastic to read along with your compliments on room quality and staff attentiveness. We take pride in the beautiful views our hotel has to offer and your... More 

Corby, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

me and my husband recently stayed here for two weeks as we were celebrating our silver wedding anniversary. the first room we were given was tiny so we paid for an upgrade to a suite which was beautiful. the reception staff were lovely and very helpful, the restaurant was nice and the food was lovely.we decided to opt for a... More 

Helpful?
Thank smoochiepink
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for sharing your experience with us at Queen Kapiolani Hotel. We're proud that you chose to spend your special wedding anniversary with us and that you enjoyed an overall excellent visit. Our suites are perfect for an event such as an Anniversary and we're glad you and your husband were able to upgrade. We appreciate your... More 

bc, canada
Level Contributor
71 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for one week in "Jr Suite Diamond Head Lanai" which looked exactly like the pic on the hotel's website. Very spacious, with an unimpeded view of Diamond Head (over the Zoo) and a decent, if not direct view of the ocean. The room had some minor stains on the wallpaper. It appeared the bathroom and kitchenette might have been... More 

Helpful?
Thank thunderingfox
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for sharing your review of your visit with us at Queen Kapiolani Hotel. Ensuring that our guests enjoy a memorable experience is our top priority and reading a review like your is excellent feedback that we are achieving our goals. We see that you reserved one of our suites and enjoyed the spectacular view. These suites... More 

Lennox Head, Australia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Yes the hotel is dated, needs a refurbish, but we got a room on the 15th floor with a awesome veiw ( uninterrupted ) of the greenery of the Honolulu Zoo & Diamond Head. Yes away from the city scape view of Waikiki. Room size a plus, plenty of windows, comfortable King size bed. Bathroom adequate size, clean. Front desk... More 

Helpful?
Thank waynebooth50
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for sharing your review of your experience with us at Queen Kapiolani Hotel. It's terrific to read that you were able to find our oasis away from the busier part of Waikiki. Our stunning views of Diamond Head are a favorite of our guests and we're glad that this was an added bonus to the other... More 

Sydney, Australia
Level Contributor
801 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 410 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We really enjoyed our stay at the Queen Kapiolani. It may not be the most modern hotel in Waikiki, and our room was on the small side (virtually filled by the king-size bed) but there were plenty of other things to like about the place. Its location is good, on the southern edge of Waikiki, it was away from the... More 

Helpful?
Thank JElliot32
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for taking the time to write a review of Queen Kapiolani Hotel. Our convenient location away from the busy/noisy part of the strip is a favorite of our guests and we're glad this was a benefit during your stay as well. It's fantastic to read that you were able to enjoy some wonderful views from your... More 

Vancouver
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Have stayed at the hotel 10 times over the past 15 years. Love the unobstucted view to Diamond Head. Be sure you pick the right category of room - either ocean or Diamond Head view. Staff are great - Jocelyn is always a pleasant sight when we arrive. Always willing to go the extra mile for guests. Mahalo Jocelyn !!... More 

Helpful?
Thank murraymartin
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for your review of your tenth visit with us at Queen Kapiolani Hotel. Seeing that our guests have kept their loyalty to our hotel is a true observation of our standard of quality and commitment to excellence in service. The stunning views of Diamond Head are a favorite of our guests and we're glad you have... More 

Ottawa, Canada
Level Contributor
55 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I enjoyed 2 nights at the hotel this past August, after our cruise, and thoroughly enjoyed our stay! The room was clean, the staff very friendly, and the location was ideal for us! We will not hesitate to recommend this hotel, and look forward to our return visit!

Helpful?
Thank Gary T
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for sharing your review of your 2 night visit with us in Honolulu. Our team is dedicated to providing our guests with an outstanding service and a clean and comfortable stay. Your feedback is confirmation of our success and we have shared this with our team. We're pleased that you enjoyed our convenient location in close... More 

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