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All 82 Honolulu hotels

Queen Kapiolani Hotel

3.0 of 5
150 Kapahulu Avenue, Honolulu, Oahu, HI 96815
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Queen Kapiolani Hotel
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Ranked #47 of 82 hotels in Honolulu
Most recent review
5 of 5 stars Reviewed June 19, 2013
Norm C Surrey, Canada
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474 reviews from our community

Traveler rating
    133
    184
    100
    28
    29
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Families
106
 
Couples
174
 
Solo
43
 
Business
20
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Surrey, Canada
1 review
5 of 5 stars Reviewed June 19, 2013 NEW

Having recently returned from our long stay vacation at Queen Kapiolani [our 9th year] we feel that some 5 star due. Top of the list is Theresa front desk manager also Jocelyn .Keala. Len.Dustin. Plus shane. Uncle Bob at the bell desk Atta Velet services. and most definatley Bi Yu from house keeping who always takes care of us. Kudos... More

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Indianapolis, IN
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

We stayed at the Queen Kapiolani in January 2013, and we were really impressed by the excellent service and quality for the money. True, there may be a few updates that could be done, but I thought the room was perfectly comfortable and nice. Coffee in the morning on our lanai, which overlooked the zoo and the ocean in the... More

Was this review helpful? Yes 1
Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 14, 2013 NEW

Just spent 15 gorgeous nights at the Queen Kapiolani. She is certainly an old girl and needs upgrading. My husband and I had a beautiful view from the 18th floor over the ocean which we very much appreciated. Value for money, if you can overlook the dated carpet, walls and bathrooms which I was happy to do. Housekeeping was exceptional... More

Was this review helpful? Yes 1
Boston, MA
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 11, 2013

We got a room which had a view of Diamond head and the beach, 10th floor right above the pool -- made the stay feel like a dream come true. Splurge on the view, it's worth it. We woke up every morning with the sun rising over cool blue waters and palmtrees swaying with the sweet sounds of the Honolulu... More

Was this review helpful? Yes 2
taylorsville nc
Contributor
20 reviews 20 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 10, 2013

Stayed May 18-25 and could not have had a better place to stay. Room was exactly as described on Book-It.com and felt like a "Queen" while there. Front desk was so helpful numerous times as we ask for advice on what to do while there. Micah went out of his way to make our visit pleasant. He was extra patient... More

Was this review helpful? Yes 1
See 5 more reviews by sam55TaylorsvilleNc for Honolulu
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review
June 13, 2013

Aloha!! Thank you so very much for sharing your recent stay at the Queen Kapiolani Hotel. It was wonderful to hear that the room was exactly as described on Book-It.com and more importantly, you felt like a Queen while staying here. We are so proud of our staff and to hear that the Front Desk was so helpful numerous time... More

Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 9, 2013

Bought a Living Social Deal and Queen Kapiolani was included in the deal. Our room wasn't ready when we arrived. When we did check in our room was at the back of the hotel so we didnt really have any views unless hanging over the edge of the balcony. The room was ok, clean and tidy. The beds nice and... More

Was this review helpful? Yes 2
See 6 more reviews by Sammy6d for Honolulu
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review
June 10, 2013

Aloha!! Thank you for sharing your recent stay with us and we certainly do appreciate your comments. You did book a package which features rooms facing the mountains and is attractively priced. We are glad that the room was okay, clean and tidy, with beds that are nice and comfortable. Many of our guest prefer being on the end of... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 5, 2013

Im every years visit honolulu,hawaii for vacations and this hotel is the best place in honolulu for me ,because near beach and shop in there .we can walk or take the bus,like me i like play in the beach and shopping and eat, olso this hotel the worker is very nice and easy talk. So this place is the best... More

Was this review helpful? Yes 2
See 2 more reviews by ianche for Honolulu
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review
June 5, 2013

Aloha! Thank you for sharing your recent stay at the Queen Kapiolani Hotel. It was nice to hear that you visit Honolulu every year and that Queen Kapiolani is the best place for you due to the following - centrally located, only 5 minutes from World famous Waikiki Beach and 5 minutes to all the shop and restaurants that line... More

Melbourne, Victoria, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 4, 2013

I have never paid so much to stay in a place so appalling. I have paid less to stay in back packers that are much nicer than the room we were placed in. The room was dirty, the carpets were damaged, curtains were stained and barely covered the window, the shower head was covered in hard, dried up slim, and... More

Was this review helpful? Yes 1
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review
June 5, 2013

Aloha! Thank you very much for sharing your recent stay for your comments will allow us to focus on the areas that you felt we were deficient. Please accept our most sincere apology in regards to the room and we would like to follow up in regards to your refund. Unfortunately, we could not find your recent stay based on... More

Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

Bought a Living Social Deal and Queen Kapiolani was included in deal. On arrival, we were told we were getting a free upgrade to a Diamond Head View Room, which was great, our balcony overlooked the pool as well. The pool area was fantastic, expecially at night - all lit up, with Diamond Head views. The pool itself was an... More

Was this review helpful? Yes 1
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review
June 4, 2013

Aloha! Thank you for sharing your comments regarding your recent visit to the Queen Kapiolani Hotel. It was wonderful to hear that you had a Diamond Head view, which you felt was great and the pool was fantastic, especially at night. That the room was better than expected with friendly staff. Many of our guest appreciate the great location, 5... More

fl
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2013

We stayed 3 nights in early May in a corner room with a view of Diamond Head ,Wakiki Beach and the Zoo. Awsome view. The staff was always very helpful and friendly, especially Shane. The pool area is great and we even caught the amazing show on Friday night in the restaurant. Overall a very good stay. The Kap could... More

Was this review helpful? Yes 1
Ron K, General Manager at Queen Kapiolani Hotel, responded to this review
June 4, 2013

Aloha! Thank you for sharing your recent stay at the Queen Kapiolani Hotel. It was wonderful to hear that you had a awesome view from your corner room of iconic Diamond Head, Waikiki Beach and the Zoo. It was heart warming to hear that the staff was always very helpful and friendly. A new happening is the amazing dinner show... More

 
 
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Hotel Summarization (Beta)

What travelers say

  • Diamond head(104)
  • Waikiki beach(20)
  • Great location(18)
  • Very nice(16)
  • Pool deck(12)
  • ABC store(9)
  • Ocean views(7)
  • Friendly and helpful(3)

Additional Information about Queen Kapiolani Hotel

Address: 150 Kapahulu Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Region: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar/Lounge Beach Business Center Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 On the Beach Hotels in Honolulu
#34 Family Hotels in Honolulu
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Named after the beloved wife of Hawaii’s last reigning King, Queen Kapiolani Hotel is conveniently located one block to the beach and near the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Most upgraded rooms feature views of Diamond Head and/or the ocean and the following FREE amenities: WiFi Internet access throughout the hotel, daily local newspaper, mini-refrigerator and coffeemaker. Additional hotel amenities include meeting and banquet facilities, pool with sun deck and restaurant with panoramic views of Diamond Head and the Pacific Ocean. ... more   less 
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Also Known As:
Queen Kapiolani Honolulu
Hotel Queen Kapiolani
Queen Kapiolani
Queen Kapiolani Hotel Hawaii/Honolulu

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