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Queen Kapiolani Hotel

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150 Kapahulu Avenue, Waikiki, Honolulu, Oahu, HI 96815
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Queen Kapiolani Hotel
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996 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (380)
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Surfers Paradise, Australia
Level Contributor
3 reviews
3 of 5 stars Reviewed today NEW

We paid about $230 US for a double room. Upon checking in, we received a room with one double bed. This room was the smallest room I have ever been in. The skirting was coming off and the room was a shambles. After inquiring about the cost of cancelling the rest of our stay we were offered another room. This... More 

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Seattle, Washington
Level Contributor
4 reviews
2 of 5 stars Reviewed yesterday NEW

I was terribly disappointed with our room. We have stayed at this hotel before and were not prepared for the - "Hobbit-size room they called "standard." We had twin beds, that were smaller than the standard twin. The room was so small, there was no dresser for our clothes. The closet was 3 and a half feet across and had... More 

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Grove City, Pennsylvania
4 of 5 stars Reviewed 2 days ago NEW

My aunt and I stayed at this hotel for four nights. The rooms were clean and well maintained. We were on the 15th floor with a view of Diamond Head Crater and the Waikiki Beach which is only one block away, absolutely beautiful! We did take our own breakfast because they do not serve anything. We used the wi-fi for... More 

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Cary, North Carolina
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Very near Waikiki beach. Can see diamond head from rooms. Needs updated rooms. Small bathrooms. Wallpaper coming off walls. Beds very comfortable. Centrally located. Price is good compared to large chain hotels.

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Lihue, Hawaii
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Located across the street from the zoo and kiddie corner from the beach. I got a city view room but I still had an ocean view. Maybe I was upgraded. The room was decent and the beds were comfortable. A/c took awhile to chill the room. There is valet parking for $25 but I parked at the zoo for $1/hr... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 5 nights in a standard 2 Queen beds room. The hotel itself is small in comparison to other ones in the area but I liked that a lot. Elevators were readily available, it was easy to get in and our and there were a lot of good services on site. For example, we rented bikes from the... More 

Was this review helpful? Yes 1
Yorkshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Has amazing views of Diamond head and the Ocean. Very friendly and helpful staff. Only a 2minute walk from the beach. A good choice of services provided by the hotel. Would definitely stay here again.

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Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, We are glad you enjoyed your stay and our terrific location. We pride ourselves on outstanding service and look forward to accommodating you in the future. Thank you for your review and have a wonderful day! More 

melbourne
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Queen kapiolani , great location. Main entrance turn right short walk to shops and beach. Try the diner a few doors down breakfast large so share if not a big eater Don't use Expedia for tours if Shannon is there. Didn't tell us the pearl harbour tour which included lunch was from a lunch truck.. Also told us our tour... More 

Was this review helpful? Yes 2
KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

vivianmelbourne - Mahalo for your review. We appreciate you taking the time to review your recent stay at the Queen Kapiolani Hotel. We regret to learn you received misinformation regarding your tour. Rest assured that your comments about the tour details will be addressed internally and appreciate you bringing to our attention. We will make sure our guests enjoy their... More 

Gold Coast, Australia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Queen Kapiolani isn't the newest Hotel in the district, but the friendly service and the great location more than make up for it. Right from the start, the staff proved friendly and efficient, offering hints on what to do whilst waiting for my scheduled check-in time having arrived an hour early. Wi-Fi access was provided straight away, allowing me... More 

Was this review helpful? Yes 1
KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

Bennyone2 - Mahalo for your review! We appreciate your positive feedback and hope to see you again. Aloha! More 

Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights our way from Australia to Vancouver. The hotel was centrally located, very clean, rooms had spectacular views across the zoo to Diamond Head and across the water. Everything we needed was close by. We would certainly recommend it to others.

Was this review helpful? Yes 2
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for your kind review of our beautiful location. We are glad you enjoyed your stay and look forward to creating a wonderfully memorable experience for you in the future. More 

Hotel Review Summarization

What travelers say

  • Diamond head(45)
  • Great location(7)
  • Waikiki beach(7)
  • Ocean views(6)
  • Very nice(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,014 photos of this hotel

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View from room (127)
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Room/suite (85)
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Pool/beach area (36)
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Hotel & grounds (85)
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Dining (6)
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Bathroom (9)
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Other (131)

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Amenities (66)
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Diamond Head View Hotel Room (Pre-Renovation) (84)
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Jr Suite (46)
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Pool (53)
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Restaurants and Bars (10)
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Standard Hotel Room (Pre-Renovation) (40)
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Standard Room with City View (50)
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Standard Room with Ocean View (37)
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The Hotel (110)

Management photos: Courtesy of the property manager

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Hotel & grounds (24)
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View from room (4)
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Dining (3)
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Room/suite (5)
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Pool/beach area (3)
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