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Queen Kapiolani Hotel

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150 Kapahulu Avenue, Waikiki, Honolulu, Oahu, HI 96815
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Queen Kapiolani Hotel
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991 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (378)
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A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW

We stayed for 5 nights in a standard 2 Queen beds room. The hotel itself is small in comparison to other ones in the area but I liked that a lot. Elevators were readily available, it was easy to get in and our and there were a lot of good services on site. For example, we rented bikes from the... More 

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Yorkshire, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Has amazing views of Diamond head and the Ocean. Very friendly and helpful staff. Only a 2minute walk from the beach. A good choice of services provided by the hotel. Would definitely stay here again.

Was this review helpful? Yes
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, We are glad you enjoyed your stay and our terrific location. We pride ourselves on outstanding service and look forward to accommodating you in the future. Thank you for your review and have a wonderful day! More 

melbourne
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Queen kapiolani , great location. Main entrance turn right short walk to shops and beach. Try the diner a few doors down breakfast large so share if not a big eater Don't use Expedia for tours if Shannon is there. Didn't tell us the pearl harbour tour which included lunch was from a lunch truck.. Also told us our tour... More 

Was this review helpful? Yes 1
KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

vivianmelbourne - Mahalo for your review. We appreciate you taking the time to review your recent stay at the Queen Kapiolani Hotel. We regret to learn you received misinformation regarding your tour. Rest assured that your comments about the tour details will be addressed internally and appreciate you bringing to our attention. We will make sure our guests enjoy their... More 

Gold Coast, Australia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Queen Kapiolani isn't the newest Hotel in the district, but the friendly service and the great location more than make up for it. Right from the start, the staff proved friendly and efficient, offering hints on what to do whilst waiting for my scheduled check-in time having arrived an hour early. Wi-Fi access was provided straight away, allowing me... More 

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KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

Bennyone2 - Mahalo for your review! We appreciate your positive feedback and hope to see you again. Aloha! More 

Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for two nights our way from Australia to Vancouver. The hotel was centrally located, very clean, rooms had spectacular views across the zoo to Diamond Head and across the water. Everything we needed was close by. We would certainly recommend it to others.

Was this review helpful? Yes 1
Blake H, Guest Relations Manager at Queen Kapiolani Hotel, responded to this review

Dear Guest, Thank you for your kind review of our beautiful location. We are glad you enjoyed your stay and look forward to creating a wonderfully memorable experience for you in the future. More 

Australia NSW
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Our party of 3 stayed at this hotel ... everything was clean & tidy Short walk to Beach & Shops ... We found everything close by .... Room was small but we were only there to sleep it didn't worry us at all BEAUTIFUL STAY ... Thankyou

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KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

RITAMAYAustraliaNSW - Mahalo for your review! We're glad you enjoyed our excellent Housekeeping services and close proximity to everything Waikiki has to offer. We hope to see you back again soon! Aloha! More 

Toronto, Canada
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I arrived at 3 pm. My hotel room was ready. I was assigned room 702 diamond head view room. I had requested a high floor two bed room. I received a king room. The room was clean and the furnishings in good condition. The corner room had louvred windows. These windows transmitted every street sound going - it was very... More 

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KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

arianneleigh - Mahalo for sharing your honest feedback with us. We regret the inconveniences during your stay. Please know that your concerns will be addressed immediately. We're glad you were able to enjoy the many amenities we offer for our guests. We hope to see you back soon! More 

Akron, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I try and find positives and negatives of everywhere I stay, but this one definitely has more negatives. First of all, you are across the street from the zoo- so if you like birds and monkeys squawking all night- this place is for you! The beds weren't comfortable, and our air conditioner didn't work. The front desk also fails to... More 

Was this review helpful? Yes 2
KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

Redheadems - Mahalo for taking the time to express your concerns about your recent stay with us. We regret that we did not have the opportunity to relocate you to a more pleasant room during your stay. We hope you will give us another chance to provide you with an excellent experience. We are happy that you enjoyed our location... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I had the room in this very picture and it was stunning, immactulately clean and great facilities. Only a very short walk to Waikiki beach and the bars and restaurants which were also amazing in quality and price. The one and only criticism that I had was an article of mine was removed from the room which the staff did... More 

Was this review helpful? Yes 2
KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

Sue H - Mahalo for your honest feedback regarding your most recent stay with us. We are glad that you enjoyed our hotel and the wonderful services we offer. Please reach out to us at 808.922.1941 regarding your missing item and we will make every effort to assist you. Aloha. More 

Fairbanks, Alaska
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Queen Kapiolani--our family's Honolulu hotel of choice. We enjoy the view facing the park and partial view of the ocean. Relax on the lanai and hear the zoo while you watch the sky and lively beach. The onsite pool is a great beach alternative.

Was this review helpful? Yes 1
KokuaH, Guest Services at Queen Kapiolani Hotel, responded to this review

Annie A - Mahalo for your review! With our views and location, it does feel that Oahu's natural attractions are just an arm's lenght away! We hope to see you again soon! Aloha! More 

Hotel Review Summarization

What travelers say

  • Diamond head(45)
  • Great location(7)
  • Waikiki beach(7)
  • Ocean views(6)
  • Very nice(6)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,014 photos of this hotel

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View from room (127)
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Room/suite (85)
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Pool/beach area (36)
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Hotel & grounds (85)
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Dining (6)
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Bathroom (9)
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Amenities (66)
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Diamond Head View Hotel Room (Pre-Renovation) (84)
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Jr Suite (46)
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Pool (53)
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Restaurants and Bars (10)
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Standard Hotel Room (Pre-Renovation) (40)
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Standard Room with City View (50)
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Standard Room with Ocean View (37)
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The Hotel (110)

Management photos: Courtesy of the property manager

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Hotel & grounds (24)
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View from room (4)
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Dining (3)
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Room/suite (5)
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Pool/beach area (3)
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