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All 82 Honolulu hotels

Pagoda Hotel

2.0 of 5 Hotel   |   1525 Rycroft Street, Honolulu, Oahu, HI 96814
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Pagoda Hotel
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45%
Ranked #72 of 82 hotels in Honolulu
A recent review
5 of 5 stars Reviewed December 29, 2011
Keohoo
  • Reviews (317)
  • Photos (140)
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317 people have reviewed this hotel

Traveler rating
    54
    78
    67
    50
    68
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94
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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There are newer reviews for Pagoda Hotel
See the most recent reviews
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 29, 2011 via mobile

The service was great and rooms were nice. We hope to stay again soon! Mahalo

Was this review helpful? Yes 1
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for sharing your feedback with us. We appreciate the positive comments and look forward to serving you again in the very near future. Mahalo! Brian "Kovy" Kovaloff Hotel Manager More

honolulu
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 28, 2011

My friends and I stayed at the Pagoda Hotel for a get together. When we checked in, the guy Marlon was SUPER KOOL..!!! He gave us information about the Surroundings and the House Rules and some Map Quest for us.. He even went out and showed us exactly where we was staying across the Street. Everytime we pass by at... More

Was this review helpful? Yes 1
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for your feedback and appreciate the positive comments about the hotel and Marlon. Our employees strive on making sure our guests our taken cared of and we are happy that it made a difference in your stay. We appreciate your patronage and look forward to serving you again in the very near future. Mahalo! Brian "Kovy" Kovaloff... More

Davis, California
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed December 24, 2011

The Pagoda has an old reputation for being a simple but comfortable place in a great location. The location is still great, but the new owners are not maintaining the property. There are no services to speak of. The restaurant is OK for breakfast but otherwise is not useful-we went to dinner to find out it wa $30-buffet only. The... More

Was this review helpful? Yes 2
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for taking the time to share your Pagoda experience with us. We appreciate the face that you find us conveniently located to many shops, restaurants, and Ala Moana Shopping Center. With the beach just beyond that, we have a great location to attract many. Since our new owners have come on board last year, we have been... More

Honolulu
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 22, 2011

Excellent customer service from checking in at the front desk, to housekeeping, to restaurant. Employees friendly when passing them in the hallway. Great food. Great accommodations. Will recommend to all family and friends

Was this review helpful? Yes 1
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for taking the time to share your Pagoda experience with us. It appears that you were able to enjoy most of our amenities, including the restaurant. The front desk check in experience is what starts your vacation with us and that is our chance to showcase the property with you. Our employees is the heart and soul... More

honolulu
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2011

Stayed pagoda during the APEC, my family arrrive from other country they need a hotel to stay i recoment pagoda hotel. maynard was at the fron desk help my family to have a great room. my family try to use the internet but they not able to used because ther moden is different from U.S maynard came to the room... More

Was this review helpful? Yes 1
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for your feeback. We appreciate your positive comments and am glad that out of all the hotel choices in Waikiki, you chose us. We are glad that Maynard was able to assist you and hope that you stay with us again sometime in the very near future. Mahalo! Brian "Kovy" Kovaloff Hotel Manager More

Palermo, Sicilia, Italy
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2011

We come to Honolulu once a year, this is the first time we stayed at Pagoda Hotel. At first we were not sure we wanted to stay, but when Marlon checked us in, he had so much Energy and Very Friendly. He made us very Welcomed. We heard a lot of things about the Hotel, but the service Marlon gave... More

Was this review helpful? Yes 1
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for taking the time to write a review. We appreciate your comments and am glad you enjoyed your stay. Marlon is a great asset to the hotel and hope that you choose to stay with us again. Mahalo! Brian "Kovy" Kovaloff Hotel Manager More

Wahiawa, Hawaii, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 13, 2011

I had such a great Customer Service from Marlon who was at the Front Desk.. He was very Freindly and Helpful... Made me and my Friends feel comfortable...Pagoda Hotel might not be the greatest Hotel, but Customer Service is beyond measure.. Especially Marlon...

Was this review helpful? Yes 1
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for taking the time to share your Pagoda experience with us. We are please to know that our employees, especially Marlon, was friendly and helpful and that his service made your stay an enjoyable one. The Pagoda Hotel shines above the rest because of our employees can do attitude, which we are all so proud of. We... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 18, 2011 via mobile

Arrived at the hotel with no waiting line and received excellent customer service by Suki. Very friendly and comfortable experience as always by the entire hotel staff. The location is great and the prices are reasonable. Mahalo nui loa.

Was this review helpful? Yes
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for your feeback and for praising one of our team members. We all strive to meet our guest expectations and for giving great customer service. We look forward to serving you again in the very near future. Mahalo! Brian "Kovy" Kovaloff Hotel Manager More

Adelaide, Australia
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed November 17, 2011

The Pagoda Hotel in Honolulu has had its day. I'm sure that there was a time when it was quite a substantial property, well liked and respected. I spoke to locals who said that its restaurant was once well-regarded and people came from far around to eat there. Not anymore. I recently stayed at the Pagoda as part of a... More

Was this review helpful? Yes 2
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for sharing your Pagoda experience with us. We value your comments and are happy to inform you that we have already begun the process of ungrading our property. Room renovations have begun in both towers and our exterior upgrades will start in the very near future. Although we are minutes away from Waikiki, we are close to... More

Kailua, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 17, 2011

It has been the first time I have come back to Oahu in over 20 years. Boy, has things changed. I was really confused & had a lot of questions. I wasn't familiar with my surroundings as I was before. Upon checking in, I met Dan. Of whom I referred to as my "LifeSaver." He made me feel right at... More

Was this review helpful? Yes
PagodaManager, Manager at Pagoda Hotel, responded to this review

Aloha, Thank you for taking the time to share your Pagoda experience and for choosing us again after 20 years. We are glad that Dan was able to assist you and hope that you choose us again should your travels bring you back to Honolulu. Mahalo! Brian "Kovy" Kovaloff Hotel Manager More

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Additional Information about Pagoda Hotel

Address: 1525 Rycroft Street, Honolulu, Oahu, HI 96814
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Pagoda Hotel 2*
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Also Known As:
Pagoda Hotel Oahu
Pagoda Hotel Hawaii/Honolulu

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Amenities

Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style
#72 Top resorts Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
Featuring warm island hospitality and a water garden of shaded paths, tumbling falls, and colorful koi, Pagoda Hotel is centrally located in the heart of Honolulu. Situated near Ala Moana Center, the hotel is conveniently located close to shopping, beaches, downtown Honolulu, Hawaii Convention Center and Waikiki. Accommodations feature hotel rooms, studios and one and two-bedroom units with kitchenettes. Other hotel amenities include: two swimming pools, a restaurant, meeting & banquet facilities, ample guest parking, sundry shop, self-service & valet laundry service, and beauty salon. ... more   less 
Number of rooms
360

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