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Pagoda Hotel

1525 Rycroft Street, Honolulu, Oahu, HI 96814
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Best prices for: 1 room 1 guest
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Pagoda Hotel
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Pagoda Hotel
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366 reviews from our community

Traveler rating
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    82
    54
    72
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for Pagoda Hotel
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BAYarea
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

Room was ok. Hotel/rooms were a bit dated. Room service was accomodating. Swimming pool was small, but we didn't care for it because we'd rather soak up the sun @ the beach because not everywhere you'll find a "Hawaiian Beach" but a better chance @ finding a pool. lol. Didn't eat @ the buffet because it was a bit pricey... More 

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha correa808, Thank you for taking the time to write a review of the Pagoda. I am thankful that you found our location and service excellent, and that you will return to us in the future. We will work on making your overall opinion of us better than just 'ok' in the future. We are finishing the refurbishment of the... More 

Senior Contributor
22 reviews 22 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2015

The reason me and my girlfriend booked this was because it was in a decent area and relatively cheaply priced. We were a bit nervous about going after looking at very mixed reviews but I don't have too many complaints about Pagoda. The receptionist wasn't a smiley character but our room was clean when we arrived and so was the... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Bish1961, Thank you for taking the time to post a review! I am happy that you enjoyed your stay and especially that you would stay with us again. We are trying to troubleshoot ways to make the a/c's less noisy and our Guest Services Staff is undergoing new service training in the near future. Currently, housekeeping does full cleaning... More 

Pago Pago, American Samoa
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2015

I have stayed at the Pagoda many times over the past 20 years & will continue to stay there when in Honolulu. If you want to experience "local" flavor, this is the hotel to stay at. The location is really convenient - not only to the Ala Moana Shopping Center, but to lots of little local eateries & shops -... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Tinani I, Mahalo for your review! We are very fortunate to have long-time returnees to our property like yourself, and are very grateful that you took notice of some of the improvements that we have made. Our work is not done, though. We will begin renovation on the guest bathrooms and are almost complete with installation of wifi capabilities... More 

Honolulu, Hawaii
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 11, 2015

If I could give this place less than terrible I would. Yes, the original price was CHEAP however, after the "convenience fee" (which included in room internet access that was not up and running" and parking fee everyday ended up being MORE than staying at the Courtyard Marriott in Waikiki. We ended our stay early and decided to check into... More 

Was this review helpful? Yes 3
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Nicole H, Thank you for taking the time to detail the shortcomings of your recent stay with us. I would love to have the opportunity to speak with you further so that I can take corrective action with the room and staff involved, as this is not the norm. We are constantly trying to improve the guest experience and... More 

Travelers are raving about these Honolulu hotels

Captain Cook, Hawaii
Top Contributor
164 reviews 164 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed January 18, 2015

Overnight only, check in was easy and coordinated, room was a slight upgrade - mostly in size. No real views here to speak of but close to lots of places you may want or need to go. Ala Moana Center is just out the door, plenty of local style food spots and some really good recent finds for our trip.... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Bobb L, Mahalo for staying with us several times over the decades and posting a review! I am glad to read that you noticed the upgrades that we are continuing to improve our product with. As you know, we've been around for 50 years and are hoping for another 50. We are installing wifi in all of our rooms,... More 

Galloway, New Jersey, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2015

Lets start with the good. I will give this hotel the benefit that it is located in the heart of Honolulu and within walking distance from Alla Moana Mall as well as many other local locations. However everything from there goes down hill. The rooms are relatively priced however their is fee on top of fee for every standard hotel... More 

Was this review helpful? Yes 2
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha ToriRose0526, I thank you for writing a review of your experience at the Pagoda Hotel. I appreciate that you began with a positive, but am disheartened to hear about the frustrating series of events that happened to you. We will be having a meeting in a few days and I will be reading your review to our entire staff,... More 

wisconsin
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 3, 2015

We just spent 6 nights at the Pagoda. It was a last minute booking and after seeing some of the reviews I expected a scary dirty dump. It actually was pretty close to excellent! We were given a room on floor 9 with two doubles and when I requested a king bed, Carlos smiled and gave us a corner room... More 

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha globaloutlook, Thank you for taking the time to write such a lovely review! I am very pleased to hear that we exceeded your expectations. Please know that we are working constantly to update our product and improve on service. Up next is some minor upgrades on our lobby and then onto redoing the guest bathrooms. Hopefully on your next... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 29, 2014

On Thrusday, December 25, 2014 I was in need of a room and came in as a walk in to this hotel. When I checked in, Bill, the front desk attendant started to check me in with no problem. When my partner approached, after the room had been paid for, Bill's attitude switched once he found out I was openly... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha T759657, Thank you for bringing this situation to our attention. I am very sorry that you were discriminated against and even sorrier that we have not been able to talk about this situation until now. I pride myself on treating everyone with dignity and respect and strive to impart this to my family, friends and co-workers. I have worked... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2014

Always stay at Pagoda when on Oahu for business or pleasure. Location is great and rooms are clean. Staff is always friendly. Close to Ala Moana Shopping Center, Sam's Club, Walmart. Great restaurants. Near Neil Blaisdell Arena. Love it!!!!!!!!!!!!!!!

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha BARB B, Mahalo for taking the time to post your thoughts. We are pleased to welcome you back to the Pagoda each and every time you stay with us, and pride ourselves as friendly and open to all guests. All of us here look forward to your next visit and wish you a Hau'oli Makahiki Hou! Me Ke Aloha... More 

Kailua-Kona, Hawaii
2 reviews
5 of 5 stars Reviewed December 18, 2014

I stay here every time I travel to Oahu. In fact I have been staying at this property for 30 years. The location is great because you are walking distance from many restaurants and stores. Ala Moana Shopping Center is walking distance. It is reasonably priced and the rooms are clean and spacious. I like staying there because of the... More 

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Naomi S, Thank you for your review! It always heartening to hear from long time customers as yourself. We hope that you appreciate the improvements that we have made to the guest rooms and common areas...we have much more in the works for the near future. The staff here at the Pagoda Hotel hope that we continue to have... More 

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