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Pagoda Hotel

1525 Rycroft Street, Honolulu, Oahu, HI 96814
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Pagoda Hotel
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372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Imperial Beach, California
Level Contributor
7 reviews
1 of 5 stars Reviewed 1 week ago via mobile

The hotel pictures online are deceiving. The rooms are dark and dingy;;did not look like room that was showN online..I refused to stay in the room; and asked if we could get our money..They offered us a free upgrade; room was semi-remodeled. . Many homeless seem to hang around the general location.

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Alanaokulei, Thank you for taking the time to post your review. I apologize that the room was not up to par. Could you let me know what room you were in so that I am inspect it? We have recently re-shot rooms with our new furniture that was recently installed and they seem to be representative of the rooms... More 

Woodland, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It's centrally located, within walking distance of a number of places including Ross's, Walmart and the Ala Moana Shopping Mall. On the corner is a terrific breakfast restaurant too. I find it a good place to stay with someone or by myself.

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Gretchen R, Mahalo for your review! I am glad you experienced the value that our property offers to our guests and that you very much enjoyed our unique location outside of the hustle & bustle of Waikīkī. We look forward to you returning in the near future so that we can further improve our ratings with you! Me Ka... More 

Raleigh, North Carolina
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Called made reservations for same day check-in. Within "short" walking distance from many restaurants and Walmart (downtown area). Front desk staff was friendly, the hotel lobby was clean and airy. The rooms had window unit A/C, TV, clean and relaxing beds. Rode the bus to location. Walked around, felt safe and the adjacent restaurant menu and price were excellent. Hotel... More 

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Green Q, Thank you so much for taking the time to post your review! I am elated that you enjoyed your stay with us, appreciated our friendly staff and felt safe in the surrounding vicinity of our great location. All of us here look forward to your return the next time you make the trek from North Carolina. Until... More 

Kauai
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 27, 2015

Once again we experienced nothing but kindness, courtesy and aloha from the time we checked in. The staff in all departments couldn't have been more helpful. We had a quiet room on the top floor. Before leaving, they even printed out our boarding pass for us!

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha KauaiJoy, It's always wonderful to hear that our guests enjoy their stay, but it is even more reassuring when coming from returnees like you! Thank you so much for your kind words about our staff. We will always be here for you and yours in the future. Me Ke Aloha Pumehana, Paul Dun - Hotel Manager More 

Waimea, Hawaii
1 review
5 of 5 stars Reviewed May 27, 2015

Decent price, location, nice people. What can I say. Kama'aina rate helped. 10$ for parking. $10 fee for other stuff (internet and who knows what) but it was not a bad place. Secure from elevator by key card.

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Friend, Mahalo nui for the quick review, it is very much appreciated. We pride ourselves on being affordable for all of our guests and I am happy that you had a nice stay with us. (Just FYI, the $10 convenience fee includes - wifi, Waikiki shuttle, DVDNow, in-room safe, local/toll free calls, daily coffee & newspaper & 10% off... More 

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 24, 2015

When we were planning our Hawaiian holiday, we had 3 criteria the hotel had to meet. It had to be clean, it had to be secure, and it had to be cheap. After all, we weren't coming all the way to Hawaii to spend our holiday in the hotel, and any money we weren't spending on accommodation, we could spend... More 

Was this review helpful? Yes 4
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Mick_Gabba, Thank you so much for the lovely review! I wish that I had the chance to meet you while you were here so that you could match the name with the face. I was pleased that you enjoyed your stay and that our staff, property, and amenities exceeded your expectations! Our next project on the horizon is the... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 9, 2015 via mobile

We landed late in the evening… At first I was disappointed by some cleanliness issues but didn't see anything as I figured long black hair must be very common in this part of the world. I mentioned to the front desk about a couple of issues and they were very quick to make it right. Super friendly staff. Five minute... More 

Was this review helpful? Yes 4
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha DavidaProgressive, Mahalo for taking the time to post a review of our property! I am excited that you enjoyed your stay, our friendly staff and our great location. I do apologize for the cleanliness issues and am thankful that we made it right, but this issue will not go unrecognized as we strive to make every experience our guest... More 

New York City, New York
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed April 26, 2015

This old hotel is showing it's age and gratefully, in the middle of a facelift. With that knowledge - you can expect some inconvenience and less than beautiful construction. Check-in was easy and friendly. Taxifare to hotel from airport was $30….Taxi back to airport was $40. Traffic in Honolulu is a constant. I was in for just an overnight on... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha TouringTales, Thank you very much for taking the time to write a review! I am pleased that you seemed to have enjoyed your stay with us and that we were able to meet your expectations for a clean & comfortable stay. The upgrades we are making around the property will only improve the guest experience, so hopefully if you... More 

Indianapolis, Indiana
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed April 13, 2015

The Pagoda Hotel is located in central Honolulu and in walking distance to Alamoana Shopping Center, Walmart, restaurants and other business establishments. Transportation from the airport on the hotel recommended shuttle bus took quite some time to load as people from various flights gathered. The return to the airport by taxi for two persons was only a couple dollars more... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Sandra G, Thank you for taking the time to write such a lovely & detailed review! I apologize for the construction you experienced while with us, but am thankful that you were pleased with the room and that the friendliness of the staff ultimately won you over. The next time you or your friends make the trek all the... More 

Las Vegas, Nevada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 3, 2015

I recently stayed in this hotel and enjoyed it very much. I had a room on the 12th floor with nice views of the mountains and city. The room itself was comfortable and quiet. The air conditioning worked great, there was tons of amenities in the room including a toaster, fridge, and coffee pot, and the beds were quite nice.... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha sarahwhitewolf, Mahalo nui for the excellent review of the Pagoda. I am ecstatic that we were able to deliver a friendly, simple and local experience to you during your stay and that you had a great overall experience. All of us here at the Pagoda eagerly await your return! Me Ka Ha'aha'a, Paul Dun - Hotel Manager More 

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