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Pagoda Hotel

1525 Rycroft Street, Honolulu, Oahu, HI 96814
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Pagoda Hotel
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369 Reviews from our TripAdvisor Community

Traveler rating
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    90
    82
    54
    72
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110
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
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    (369)
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Kauai
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Once again we experienced nothing but kindness, courtesy and aloha from the time we checked in. The staff in all departments couldn't have been more helpful. We had a quiet room on the top floor. Before leaving, they even printed out our boarding pass for us!

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha KauaiJoy, It's always wonderful to hear that our guests enjoy their stay, but it is even more reassuring when coming from returnees like you! Thank you so much for your kind words about our staff. We will always be here for you and yours in the future. Me Ke Aloha Pumehana, Paul Dun - Hotel Manager More 

Waimea, Hawaii
1 review
5 of 5 stars Reviewed 5 days ago NEW

Decent price, location, nice people. What can I say. Kama'aina rate helped. 10$ for parking. $10 fee for other stuff (internet and who knows what) but it was not a bad place. Secure from elevator by key card.

Was this review helpful? Yes
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Friend, Mahalo nui for the quick review, it is very much appreciated. We pride ourselves on being affordable for all of our guests and I am happy that you had a nice stay with us. (Just FYI, the $10 convenience fee includes - wifi, Waikiki shuttle, DVDNow, in-room safe, local/toll free calls, daily coffee & newspaper & 10% off... More 

Brisbane, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

When we were planning our Hawaiian holiday, we had 3 criteria the hotel had to meet. It had to be clean, it had to be secure, and it had to be cheap. After all, we weren't coming all the way to Hawaii to spend our holiday in the hotel, and any money we weren't spending on accommodation, we could spend... More 

Was this review helpful? Yes 2
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Mick_Gabba, Thank you so much for the lovely review! I wish that I had the chance to meet you while you were here so that you could match the name with the face. I was pleased that you enjoyed your stay and that our staff, property, and amenities exceeded your expectations! Our next project on the horizon is the... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We landed late in the evening… At first I was disappointed by some cleanliness issues but didn't see anything as I figured long black hair must be very common in this part of the world. I mentioned to the front desk about a couple of issues and they were very quick to make it right. Super friendly staff. Five minute... More 

Was this review helpful? Yes 4
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha DavidaProgressive, Mahalo for taking the time to post a review of our property! I am excited that you enjoyed your stay, our friendly staff and our great location. I do apologize for the cleanliness issues and am thankful that we made it right, but this issue will not go unrecognized as we strive to make every experience our guest... More 

New York City, New York
Top Contributor
58 reviews 58 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed April 26, 2015

This old hotel is showing it's age and gratefully, in the middle of a facelift. With that knowledge - you can expect some inconvenience and less than beautiful construction. Check-in was easy and friendly. Taxifare to hotel from airport was $30….Taxi back to airport was $40. Traffic in Honolulu is a constant. I was in for just an overnight on... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha TouringTales, Thank you very much for taking the time to write a review! I am pleased that you seemed to have enjoyed your stay with us and that we were able to meet your expectations for a clean & comfortable stay. The upgrades we are making around the property will only improve the guest experience, so hopefully if you... More 

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 13, 2015

The Pagoda Hotel is located in central Honolulu and in walking distance to Alamoana Shopping Center, Walmart, restaurants and other business establishments. Transportation from the airport on the hotel recommended shuttle bus took quite some time to load as people from various flights gathered. The return to the airport by taxi for two persons was only a couple dollars more... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha Sandra G, Thank you for taking the time to write such a lovely & detailed review! I apologize for the construction you experienced while with us, but am thankful that you were pleased with the room and that the friendliness of the staff ultimately won you over. The next time you or your friends make the trek all the... More 

Las Vegas, Nevada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 3, 2015

I recently stayed in this hotel and enjoyed it very much. I had a room on the 12th floor with nice views of the mountains and city. The room itself was comfortable and quiet. The air conditioning worked great, there was tons of amenities in the room including a toaster, fridge, and coffee pot, and the beds were quite nice.... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha sarahwhitewolf, Mahalo nui for the excellent review of the Pagoda. I am ecstatic that we were able to deliver a friendly, simple and local experience to you during your stay and that you had a great overall experience. All of us here at the Pagoda eagerly await your return! Me Ka Ha'aha'a, Paul Dun - Hotel Manager More 

Lahaina, Hawaii
Top Contributor
141 reviews 141 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed March 30, 2015

This hotel is close to the real people in Honolulu. It is close to Alamoana Shopping Center, Ross, Walmart,etc. I have a grandbaby in Kapiolani Hospital so it was easy to get there. The local Bus system is really excellent. You can get to Wiaikiki easily. I rented a car this trip and found even with all the one way... More 

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha medann1, Thank you so much for taking the time to write a review! I hope all is well with your grandbaby. I am glad you enjoyed your stay, found your room clean with a great view and that you highlighted our unique location. Lobby renovation is nearly complete, so hopefully you will come back to see the finished product... More 

Orinda, California
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 18, 2015

Great location, parking across the street at $10/day is probably one of the cheapest around. Hotel is dated and needs work. Construction was going on when we were there. Shuttle to Waikiki unreliable. Ala Moana within 2 blocks. WalMart right across the street.

Was this review helpful? Yes 1
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha txleong, Thank you for your review. I am sorry that you did not enjoy your stay with us. I am happy that you found our location and value beneficial, but, we are trying to improve our rooms as well. Next month, we will begin renovations on the guest bathrooms and we will also be completing work on our lobby.... More 

Bensenville, Illinois
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 10, 2015

Pulling up to the hotel we originally thought our cab driver brought us to the wrong location. It was in what I would call a pretty rough part of town (looks wise anyway) and the hotel didn't match any of the pictures we saw on line when booking until we walked around back and saw what we assumed was the... More 

Was this review helpful? Yes 5
kekuwene, Manager at Pagoda Hotel, responded to this review

Aloha tjpal86, Thank you for taking the time to write a review. I have shared your review with our staff and I apologize for the discomfort you experienced at our property, from the arrival experience to your room. We are constantly striving to better ourselves and your post will assist in our drive to become better. Me Ke Aloha Pumehana,... More 

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