Had a terrible experience there, first day no hot water for almost 4 hours. There was only 1 elevator working at that time so we had to wait everytime we had to get on. While trying to get on it nearly smashed my 5 year old son! sensor on the door that was working wasn't working properly went to the... More

Location: It's close to everything! Walking distance to Ala Moana, Ross, Walmart, FHB,...everything which was perfect! Waikiki isn't far away either. Employees: From the check-in staff, to the housekeepers, maintenance, and check-out staff, all were friendly, very helpful, and concerned about our comfort and willing to resolve any issues. Restaurant: I'm pretty sure they still have the buffet style for... More

I understand that the bugs are impossible to kill and maybe we shouldn't have booked the kitchenette suite but when you come back from dinner, turn on the lights and see the bugs run there is something WRONG! I called the front desk 3 times about this and they said they'd come spray. At checkout I was told we could... More

I reside on another island and have stayed at this hotel intermittently for the past 30 years. First the good. It is located in walking distance to Ala Moana Shopping Center, major shopping and countless eateries. Also close to big box stores such as Walmart, Ross for Less, etc. Employees are extremely friendly and courteous. The hotel is reasonably priced... More

We were stuck in Honolulu and were looking for a decient but cheaper room. This was scary how bad this room was. Dirty, smelled, with the sounds of drunk transients piling into the room all night long. Do not ever ever ever stay at this hotel. Horrid. Only exception is if they pay you to stay here, then maybe consider... More

I'm a former Honolulu resident who visits once every year or two, usually for about 3 weeks, and typically I'll spend half of that time at the Pagoda. There's no denying that the establishment shows its age and the rooms are fairly simple. During my stays, I've always found the staff to be friendly and helpful -- in fact they... More

This is an older hotel but if you want to look for affordable, this was a fine place to stay. We needed 5 beds for our family with 3 college aged children. We got a corner unit with 2 bedrooms, a living space and a full kitchen.We didn't need all that space but was the only option to accommodate 5... More

Given the age of this hotel, I won't complain about it at all. So far I've enjoyed my stay here, except that I have to pay for my internet accessibility. What I would like to say, though, is the superb room service provided by one particular employee named Leonida who provides the best service of our room at the Pagoda... More

This hotel was so worn out from inside to outside. The lobby got no air-conditioning and the setting looked like those in the 70s. The elevator looked so old. The room carpet had a dirty green colour. The air-conditioner, mounted on the window below an adult's eye-level, was very noisy. The room door, bath tub and sink were full of... More