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Ohana Waikiki West

3.0 of 5 2330 Kuhio Avenue, Honolulu, Oahu, HI 96815
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Ohana Waikiki West
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Ohana Waikiki West
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1,539 reviews from our community

Traveler rating
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    637
    447
    166
    136
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447
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Ohana Waikiki West
See the most recent reviews
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Hotel have what? 1) 1 Cockroach 2) Bad Food 3) Small Toilet 4) Okay Beds 5) Good room numbers (Such as 333, 444, 555 and more) 6) Nearby the beach (Some family members loved) 7) Near that YUM-YUM-AWESOME 'Marukame Udon'

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you so much for taking the time to give us your feed-back. Your feedback is very important and will be mentioned in our next Manager's meeting. We truly appreciate all comments as it only helps us to get better. We are in the planning process of major renovations slated to begin in SPRING 2015. We apologize that your room... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I just finished my 8 day stay at Ohana West, over the thanksgiving, Black Friday week! Upon arrival I was so scared of what my room would look like as I read all these bad reviews! I arrive at 9 am, got my room straight away and to my suprise was very clean, did not see any bugs or pigeons... More 

Was this review helpful? Yes 2
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Aloha from Paradise! Thank you for posting a thoughtful review. We are honored that our OHANA Waikiki West Experience left a great impression with you. Your recommendation to others is sincerely appreciated and we look forward to when you are able to spend more time with us. Until we meet again.....aloha! More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed for 4 night. 2nd night found 4 bed bugs in 1 minute. Hotel apologetic and moved us to room slightly better. Black mold and mildew in shower. Decor from 70s. Was not 3 stars. Elevators insufficient for building size. Waited several times more than 10 minutes. Housekeeping did best they could with old tired rooms.

Was this review helpful? Yes 2
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to give us your feed-back. Your feedback is very important and will be mentioned in our next Manager's meeting. We truly appreciate all comments as it only helps us to get better. We are in the planning process of updating rooms with new carpet, drapes, paint,etc. I apologize that your room did not meet... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

first of all loved the location.i work for a major hotel in las vegas and i was very disappointed on how rude the front desk agents were to not only me but to everyone .the room was so so and it had lots of engineering issues. the shower head had mildew and so did the shower door. the Gra's were... More 

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to outline the inconveniences that you endured. We are very sorry for this experience and are most disappointed to learn that your visit was tarnished. I will personally bring your comments to the attention of our management team. We will address the details of your experience and retrain the appropriate team members. More 

Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Ohana West is a family oriented hotel in Waikiki that has been in business for a long time. The place is clean, service is good and pricing is affordable. Many say that the decor is dated, but in my view, palm leafs go really well at a tropical destination. The upkeep is good at this place and everything looks... More 

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to write a review about your recent travels to beautiful Oahu. We are most certainly glad you chose us for accommodations. It is with pleasure to hear that the staff was friendly and helpful and that you found the location to be beneficial. We are in the planning process of updating rooms with new... More 

Auckland, Auckland, New Zealand
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very centrally located for both shopping & beaches but the decore is getting rather worn looking. On today's standard the lifts are very slow to respond to a call. If booking I suggest that you request a city view facing the east as across the road on Kuhio Ave where the International market used to be is... More 

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

It has been an honor and a pleasure to have you as our guest. Thank you for taking the time to complete the on-line survey. Please know that your feedback is very important to us, and it will be a valuable tool as we make changes to enhance the guest experience. We are glad that you were able to take... More 

Medford, Oregon
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I should have believed other Tripadvisor reviews when I read that there was "construction" going on near this hotel. What they did not say was that the entire ocean side of the hotel looks down on a major construction site. The noise is deafening from early morning till night. And the view is completely ruined. We paid for an ocean... More 

Was this review helpful? Yes
Auckland Region, New Zealand
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had reed the reviews prior to my trip. Having nothing bad to say. Enjoyed it. Yes the lifts are abit slow but don't let that ruin your trip. Staff were great. This place is practically central to everything in Waikiki. Pink trolley, . The amount of shopping I did knowing I didn't need to worry bout transport round waikiki was... More 

Was this review helpful? Yes 3
Victoria, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel met our needs perfectly! There were so many negative reviews that I was a bit concerned prior to our trip, but figured that all we really needed was a clean bed and clean shower, because we would be out and about. Check in was friendly and efficient. The concierge desk was so helpful, and while they were only... More 

Was this review helpful? Yes 4
Vancouver, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed 3 weeks ago

There may be little point in detailing the shortcomings of this hotel as it will undergo a major renovation starting April of 2015. The renovation should have happened some time ago, but better late than never. I checked out after 2 nights and moved to another hotel for the balance of my 8 days in Waikiki due to my room's... More 

Was this review helpful? Yes 1
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Additional Information about Ohana Waikiki West

Address: 2330 Kuhio Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ohana Waikiki West 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Ohana Waikiki West Honolulu
Ohana West Hotel
Ohana Waikiki West Hawaii/Honolulu

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