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Ohana Waikiki West

3.0 of 5 2330 Kuhio Avenue, Honolulu, Oahu, HI 96815
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Ohana Waikiki West
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Ohana Waikiki West
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1,543 reviews from our community

Traveler rating
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    448
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    137
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448
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (356)
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Houston, Texas
1 review
4 of 5 stars Reviewed 2 days ago NEW

I have stayed here on each of my 4 visits to Hawaii. The location is great, few blocks walk to the beach and on the bus line. The rooms are nice-could use some updates. The front desk staff is always helpful and friendly.

Was this review helpful? Yes
Wanaka, New Zealand
Senior Contributor
34 reviews 34 reviews
31 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed here for two nights. It was clear to us that accommodation prices are somewhat expensive in Waikiki. As for the room itself, an updating regime would be recommended, as the furniture and decor were a little dated. Good working aircon and TV. The lifts in the building leave a lot to be desired. We would recommend allowing a... More 

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Winnipeg, Canada
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 3 days ago NEW

Hello fellow travelers. My wife and I won a trip to Hawaii threw a raffle. This was our first trip to Hawaii and this is the hotel they booked us in. The first room they put us in was on the 3rd floor and I didn't like how exposed I felt so we got our room changed and they put... More 

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2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

So this was Saturday December 13 and my husband and I just finished laying our cousin to rest we made a res through expedia had a confirmation # they charged my cc and guess what I get to the hotel and the first agent he was a man asks for the info sorry I don't have you when did you... More 

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OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to outline the inconveniences that you endured. We are very sorry for this experience and are most disappointed to learn that your visit was tarnished. I will personally bring your comments to the attention of our management team. We will address the details of your experience and retrain the appropriate team members. More 

Weaverville
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We stayed at the Ohana West for a group trip for the Pearl Harbor Memorial Parade. The hotel was full of kids and adults from various groups from across the mainland. The rooms were older and dated but was adequate enough for our stay. As many other reviewers have said that the elevators were extremely slow. The staircase was always... More 

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OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to provide a fair review of our property. Your sentiments are exactly correct, there are plusses and minuses to staying in the heart of Waikiki. If you are looking for a good valued property that is clean and comfortable from which you can enjoy all of the sights and sounds of Waikiki, this is... More 

Guam, Mariana Islands
Contributor
11 reviews 11 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed on an overnight layover with my family, and along with the hotel location rounds out the good news. For a fairly large property the hotel only has three elevators, all of which are slow and sometimes one is not in service. Our room looked old and tired, with no wifi which was only available at the lobby. If staying... More 

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OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

We are very disappointed to hear of your experience while staying with us. We are in the process of designing a new property that will be in the upper upscale end of the spectrum. As for now, we are trying to operate the hotel efficiently and with a decent value for what is paid. We provide a clean, safe place... More 

Honolulu, Hawaii, United States
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

My stay here was extremely unpleasant. First of all, we booked online on their website as requested by the hotel front desk. They taxed me about $13 on the website and even gave me a receipt for a lower charge on my card for the night. When I looked at my account statement, they had taken out about $12 more,... More 

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to let us know about your recent experience. Please be informed that the OHANA Waikiki West Hotel will be closed for major renovation beginning April 2015 such as building painting, elevator modernization, electronic lock system upgrade, and room refresh which consist of unit painting, new carpet, new drapes, new furniture, tiling, new lighting and... More 

Honolulu, Hawaii
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

My stay here was extremely unpleasant. First of all, we booked online on their website as requested by the hotel front desk. They taxed me about $13 on the website and even gave me a receipt for a lower charge on my card for the night. When I looked at my account statement, they had taken out about $12 more,... More 

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you so much for taking the time to give us your feed-back. Your feedback is very important and will be mentioned in our next Manager's meeting. We truly appreciate all comments as it only helps us to get better. We will be closing in SPRING 2015 for major renovations with new carpet, drapes, paint,etc. We apologize that your room... More 

Las Vegas, Nevada
Contributor
15 reviews 15 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Right in the heart of waikiki with easy walking distance to everything and a free shuttle bus that ran every 10-15 minutes for hotel guests(pink line)...just show your hotel room key...that takes you around waikiki and the Ala Moana Mall Just a short 5 minute walk to the famous Waikiki Beach and seconds to more shopping then any one person... More 

Was this review helpful? Yes 2
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Mahalo nui loa for posting a review! We love to hear that we contributed to your vacation experience. Our location, location, location is the best! Literally minutes from white sandy beaches, surrounding shops and restaurants. Thank you again for taking the time to complete the review. From our OHANA Waikiki West family to yours....Aloha! More 

Wool
Top Contributor
105 reviews 105 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

We used this hotel for two nights before embarking on a cruise round the islands, we knew the area, and were told, erroneously as it turns out, that our usual hotel would be unavailable. The location is good, but the hotel could do with some upgrading to put it mildly. The staff were helpful and friendly, but the room smelt... More 

Was this review helpful? Yes 3
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Mahalo for taking the time to share your experience with our on-line community. We are glad to hear you enjoyed your stay at the OHANA Waikiki West and the services that were provided by our team. As you stated, the property is centralized to everything and our Housekeeping staff work hard everyday to ensure our rooms are always clean and... More 

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Additional Information about Ohana Waikiki West

Address: 2330 Kuhio Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ohana Waikiki West 3*
Number of rooms: 283
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Also Known As:
Ohana Waikiki West Honolulu
Ohana West Hotel
Ohana Waikiki West Hawaii/Honolulu

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