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Ohana Waikiki West

3.0 of 5 2330 Kuhio Avenue, Honolulu, Oahu, HI 96815
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#69 of 82 Hotels in Honolulu
1,461 Reviews 3.5 of 5 stars
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1,461 reviews from our community

Traveler rating
    144
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Harrah, Oklahoma
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

When we 1st stepped into our room, it was obvious the a/c was not working. We closed the east facing curtains and went to the beach, thinking it would cool off, but it didn't. We had a good room with a partial ocean view and had to move to another room with not such a good view and went down... More

Was this review helpful? Yes
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to let us know about your recent experience. Please be informed that the OHANA Waikiki West Hotel will be closed for major renovation beginning April 2015 such as building painting, elevator modernization, electronic lock system upgrade, and room refresh which consist of unit painting, new carpet, new drapes, new furniture, tiling, new lighting and... More

Chicago, Illinois, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

So first, I'm one of those that always looks for the bargains and cheap places to stay. (Look at my other reviews...I'm a cheapskate) I always figure I'm only going to sleep there and get out in the morning...after all, why would I hang out while I'm on vacation, so what the heck. And in return for a good low... More

Was this review helpful? Yes 3
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

It has been an honor and a pleasure to have you as our guest. Thank you for taking the time to complete the on-line survey. Please know that your feedback is very important to us, and it will be a valuable tool as we make changes to enhance the guest experience. We are glad that you appreciated our helpful and... More

Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed at this hotel and was disgusted with the way it was run, the state of the hotel and the aggressive attitude of ALL of the staff. We had booked it for 6 days and checked out after the worst 3 days of our travels. We have traveled the world for many years and have NEVER... More

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to outline the inconveniences that you endured. We are very sorry for this experience and are most disappointed to learn that your visit was tarnished. I will personally bring your comments to the attention of our management team. We will address the details of your experience and retrain the appropriate team members. More

Adelaide, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

Unairconditioned lifts that don't work, perished curtains, broken tiles, rust, corrosion, mould,leaky pipes, no spare powerpoints so choose what you can do without to recharge your phone / ipad/ etc. (we did without the bedside lamp) "wifi" only available in your room if you have a dinosaur connection and a lap top, otherwise, take your chances on the first floor... More

Was this review helpful? Yes
Birkenhead, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked this hotel as part of my Honeymoon in various parts of the US back in August. I wasn't going to write a review but thought the hotel might need a little help after seeing all of these negative ones today! I booked on the spot without looking at any of the reviews, based on a recommendation by a... More

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Mahalo nui loa for posting a review! We love to hear that we contributed to your vacation experience. I'm thrilled how you described our clean and comfortable room. Our location, location, location is the best! Literally minutes from white sandy beaches, surrounding shops and restaurants. Thank you again for taking the time to complete the review. From our OHANA Waikiki... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 4 days ago NEW

My partner and I stayed here as our first visit to Hawaii. We liked how central everything was and the location of our hotel. The hotel itself needs a little face lift and the lifts are in urgent need of an upgrade. They were very slow and often stopped randomly. Our hotel was pretty decent. A king bed, bathroom, tv,... More

Was this review helpful? Yes
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for writing a review of the OHANA Waikiki West. The staff work hard everyday to ensure all the needs of our guests are met, including cleanliness. Being centralized is a plus, walking distance from many shops, the beach and restaurants! More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here for two nights while we were on Oahu. Front end staff were very friendly. Location was very close to the beach without being too close. Parking at the hotel was fun to figure out haha. The room smelled like someone had let water sit on the carpet for a few days. Are conditioner worked... More

Was this review helpful? Yes
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you so much for taking the time to give us your feed-back. Your feedback is very important and will be mentioned in our next Manager's meeting. We truly appreciate all comments as it only helps us to get better. More

Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Oh where to start? Air conditioning does not blow out even on "high" so to keep any kind of cooler temp in the room the shades needed to be kept shut. TV and internet doesn't work in the room, even after being "fixed" by maintenance twice. Three elevators and still a 10-15 minute wait for one. Room does have a... More

Was this review helpful? Yes
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to let us know about your recent experience. Please be informed that the OHANA Waikiki West Hotel will be closed for major renovation beginning April 2015 such as building painting, elevator modernization, electronic lock system upgrade, and room refresh which consist of unit painting, new carpet, new drapes, new furniture, tiling, new lighting and... More

Delray Beach, Florida, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

However with that being said: this hotel is badly in need of renovation. The room air conditioning does not cool the room sufficiently. The shower head sprays toward the wall because of poor placement. Peeling paint on the balcony. Years of dust and mold in the bathroom air vent plus mold all around in the bathroom on entry door to... More

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

Thank you for taking the time to let us know about your recent experience. Please be informed that the OHANA Waikiki West Hotel will be closed for major renovation beginning April 2015 such as building painting, elevator modernization, electronic lock system upgrade, and room refresh which consist of unit painting, new carpet, new drapes, new furniture, tiling, new lighting and... More

Powell River
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

Well..it Is in a busy Noisy part of town but if You aren't put off by hoards of hookers after Sunset it Will do. The rooms are Ok but if You Wake up in the morning with a spider bite There Is a médical clinic across the Street.The elevators are a little slow but if You dont have a disability... More

Was this review helpful? Yes 1
OHANAWaikkiWest, Guest Relations Manager at Ohana Waikiki West, responded to this review

We at the OHANA Waikiki West thank you for staying with us & posting your thoughts! More

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Additional Information about Ohana Waikiki West

Address: 2330 Kuhio Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ohana Waikiki West 3*
Number of rooms: 283
Reservation Options:
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Also Known As:
Ohana Waikiki West Honolulu
Ohana West Hotel
Ohana Waikiki West Hawaii/Honolulu

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