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Outrigger Reef Waikiki Beach Resort

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2169 Kalia Rd., Honolulu, Oahu, HI 96815
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Outrigger Reef Waikiki Beach Resort
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4,416 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,112)
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There are newer reviews for Outrigger Reef Waikiki Beach Resort
See the most recent reviews
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I'm a local and have stayed in many properties on Oahu and the neighbor Islands and Guam. I am very familiar with the various hotels and resorts and the value you get for your money. In addition, I have stayed at a number of Outrigger properties as well, on Oahu, Maui, and Guam. I frequent the Reef, to go to... More 

Was this review helpful? Yes 3
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the nice comment about the staff, the service and the location. Thank you once again for taking the time to write this review and returning to the Outrigger Reef Waikiki Beach Resort. Aloha More 

Seattle, Washington
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Probably one of my favorite places to stay in Honolulu, the Outrigger Reef Waikiki Beach is where an annual conference for our industry takes place every November. Our firm is one of the sponsors, so perhaps we receive above average service as a result, but the pool is probably the best feature here. Food and drinks flow brilliantly, with exceptional... More 

Was this review helpful? Yes 3
OutriggerReefHotel, Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Aloha Yannis K, Thank you for your comment that the Outrigger Reef Waikiki Beach Resort is the top hotel in Waikiki and one of your favorite places to stay in Waikiki. We are thrilled that you and your firm choose to return each year and we hope to see you back next September. A hui hou (until we meet again). More 

1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Overall experience: the worst hotel I've ever been to!! The whole staff has attitudes, the worst customer service ever. The food here is tasteless and low quality. Go far away from this place who call themselves a "hotel" as far as you can

Was this review helpful? Yes 11
OutriggerReefHotel, Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Aloha Angela, It looks like we missed several opportunities to make your stay right - and I offer a sincere apology for that. I'm sending you a private message to research the issues you've shared. I've shared your review with the team and we're committed to doing everything we can to make it right in the future. Mahalo, Sheryl T.... More 

Costa Mesa, California
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
1 of 5 stars Reviewed 1 week ago

The manager at this resort needs to be fired. He is rude, pushy and made my stay unpleasant. Resort itself is nice however the manager was so unprofessional and downright crude, I would not consider staying here again... well unless he was fired!!

Was this review helpful? Yes 14
OutriggerReefHotel, Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Aloha Rebekah N, Your review is quite shocking and I'm following up in a private message to gather more information from you. Our team takes real pride in offering our guests a home away from home and we are often times commended for our friendly and accommodating service. Please accept our apologies if you didn't feel this way. Mahalo, Sheryl... More 

Surrey, Canada
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best places in all of Hawaii from the moment we got here the resort was everything we could ask for. Seconds away from the beach and a block or two from the main strip in Hawaii. I would highly recommend this resort to anyone visiting Hawaii for holidays.

Was this review helpful? Yes 3
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Thank you for taking the time to share your experience staying at the Outrigger Reef Waikiki Beach Resort and for the nice comment the location. Thank you once again for taking the time to write this review. Aloha More 

So Cal
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

One of the best locations in Oahu/Waikiki, very nice hotel with very good services and staff. The only downside as mentioned many times before is that the beach in front of the hotel once you get into the water is pretty much a reef, so you can easily get scraped up unless you have a floatie or board. Happy Hour... More 

Was this review helpful? Yes 3
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Thank you for choosing to stay with us at the Outrigger Reef Waikiki Beach Resort! We appreciate you taking the time to share your experience on Trip Advisor. We’re delighted to hear that you enjoyed your room accommodations and the location of the hotel on the beachfront in Waikiki around all the popular shops and restaurants. In addition, we appreciate... More 

cleveland, ohio
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my third stay at the Outrigger and it has gotten better every time! I would not stay anywhere else on the island. The hotel is beautiful, the staff is fantastic, the restaurants are delicious, and the location couldn't be better. This place is paradise! Mahalo, Outrigger! Hope to see you again soon!

Was this review helpful? Yes 3
OutriggerReefHotel, Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Aloha BigCapeFan, Thank you for being a loyal guest of the Outrigger Reef Waikiki Beach Resort and thank you for posting your 5 star review. Your comments inspire us to continuously strive to improve our services to our guests. We will look forward to welcoming you back soon. A hui hou (until we meet again). More 

Berkeley Heights, New Jersey
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the first hotel my husband and I stayed in for our honeymoon in Hawaii. The hotel was great and beautiful and service was great. My only complaint was on the way out: we went down for a quick breakfast before catching and island-hopper flight. The first place we tried was next to the pool and nobody came over... More 

Was this review helpful? Yes 3
Wrexham, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel has a great pool, bar and lobby area. The rooms were beautiful and the aircon very efficient. We had meals and snacks from the poolside bar/restaurant and all were good quality. The breakfast specials were enjoyed by all our party. Walk through the hotel, resisting the many shopping opportunities and you are straight on to the beach. You... More 

Was this review helpful? Yes 4
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Thank you for choosing to stay with us at the Outrigger Reef Waikiki Beach Resort! We appreciate you taking the time to share your experience on Trip Advisor. We’re delighted to hear that you enjoyed your beautiful room accommodations and the location of the hotel on the beachfront in Waikiki around all the popular shops and restaurants. We look forward... More 

Orlando, FL
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My sister and I stayed at the Reef from June 5th to June 13th. When we were dropped off I had no idea the hotels had open lobby's. I really loved that part. When u enter there is a restaurant to the left , Kani Ka Pila Grille, where we ate a couple of times and there was always music... More 

Was this review helpful? Yes 4
OutriggerReefHotel, Front Office Manager at Outrigger Reef Waikiki Beach Resort, responded to this review

Aloha Travelbug566 & Mahalo for choosing to stay at the Outrigger Reef Waikiki Beach Resort! Thank you for taking the time to share your experience on Trip Advisor & for the five star rating. We're delighted to hear that you enjoyed your partial ocean view room, the hotels lobby & location. We look forward to servicing you again next year.... More 

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