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OHANA Waikiki East Hotel

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150 Kaiulani Ave, Honolulu, Oahu, HI 96815
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OHANA Waikiki East Hotel
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1,349 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Currently staying here for 7 nights and after reading the mixed feedback over the past few weeks before our arrival kept an open mind. Can I say we were pleasantly surprised. Yes it's an older hotel but its maintained quite well. The bathroom is small but there is a dressing area in front so it's no big deal, toiletries selection... More 

Helpful?
Thank Mark R
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Thank you Mark, This is appreciated. We strive to deliver distinctive hospitality and value; on the most part we get it right and we acknowledge we sometime drop the ball. We recognize this forum provides all guests perspective and mixed reviews certainly present as individuals interpret product at a mid-tier level. Your reflection best qualifies our intent – it is... More 

Auckland, New Zealand
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Stayed here with 4 other friends in a 2 bedroom suite on the 18th floor. Room was clean, spacious, and comfortable - Plus had a great view of the ocean! Location of the hotel was awesome - a minute to the beach, to the bus stops, and to a pick up for the pink line trolley. Staff were super helpful... More 

Helpful?
1 Thank Hmol446
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

So, story goes, I was sharing with my hotelier counterparts about the value of TripAdvisor. All agree on its financial impact to the business and the power the forum has on the decision making of potential guests. Where we differed was opinion on reasoning and rationale behind the posts penned by our respective guests. This is where I found myself... More 

Melbourne, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Staff are very polite and friendly. We stayed on level 16, has a great city view. The room overall was well maintain and clean. The hotel provided us with complimentary shuttle service to go around Waikiki. Short distant to restaurants and shops, which is very convenient. We would choose to stay at this hotel again for our next visit.

Helpful?
Thank PWudthichai
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Thank you, Location we are blessed, service delivery we work hard at. I am thrilled you enjoyed your stay with us and appreciate your review. Thanks for the recommendation and we look forward to welcoming back when you next visit Hawaii. Kind regards Niel mason More 

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

From the moment we checked in to the moment we checked out we were treated with nothing but superb customer service. Reasonable rates, great location, clean room, and the customer service makes Ohana East by far my favorite hotel to stay at in Waikiki. Mahalo to the staff at Ohana East for setting the bar high and ensuring future stays... More 

Helpful?
Thank hulamommy10
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

How extraordinarily generous. Mahalo. Your comments have been shared with all hosts; their efforts recognized is much appreciated. Thank you for the review and, more so, the recommendation. Please let us know if we may assist with availability, rate and allocations for you, your family or your friends. We all look forward to welcoming you back to your Waikiki based... More 

Powers Lake, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here for 7 nights in January 2016 and found it to be a good basic hotel in a great location in Waikiki. The rooms are a bit tired, could use some updating, but clean and well maintained and the bed was very comfortable which was important for us! We stayed on level 7 by the elevators which was... More 

Helpful?
2 Thank Tobabell
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning Your recommendation on this forum is appreciated. Mahalo. There is so much to see and do in Waikiki. Sure, it’s in the middle of a small town that hosts 8,000,000 visitors a year with building chasing to keep up, but somehow the magic of the destination remains. We’re thrilled you enjoyed your week with us in January and... More 

Bloomington, Minnesota
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We have enjoyed another Hawaiian vacation and another pleasant stay at the Ohana Waikiki East Hotel. It has a lobby that feels homey and Hawaiian, friendly employees, restaurants nearby, bus and trolley service nearby. The location is perfect for everything and is just two blocks from the beach. We have recommended this hotel to friends and all were pleased with... More 

Helpful?
2 Thank Barbara M
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good morning Barbara Thank you for coming back and for recommending this hotel to friends. It is an honour to be your host and we’re delighted to have been part of another of your Hawaiian vacations. We look forward to welcoming you home soon Niel Mason More 

Little Elm, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My mother and my husband and I just returned from Honolulu coming from the Pro Bowl and we truly enjoyed our stay at the Ohana East. The service was top notch from the moment we pulled up and checked in. They always greeted us by our names which made us feel welcome. We have been staying at the Ohana every... More 

Helpful?
Thank apassion2travel
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Wow, you know Tom Braxton and Earl Klugh! That’s cool. We can’t say enough about how lucky we are to have Blue Note Hawaii just around the block at Outrigger Waikiki Beach Resort. Great to welcome you back and thanks again for choosing to stay. Looking forward to saying hello in October. Cheers Niel Mason More 

Woodway, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Pleasantly surprised at the value this hotel offered. We received a nice big room on 17th floor with partial ocean view and great balcony all for the price of an average hotel room at our home in cold Texas. The staff were always very friendly and helpful.

Review collected in partnership with Amoma.com

Helpful?
1 Thank jpmerr1
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Thank you and glad we exceeded your expectations. I very much appreciate you posting a review on this forum. On behalf of all of us here at Ohana Waikiki East, Mahalo and we look forward to welcoming you back. Sincerely Niel Mason More 

Spartanburg, South Carolina, United States
Level Contributor
29 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here the week of Mother's Day (May 9-15, 2015) this is a beautiful hotel, it is located in a very nice area. there are so many restaurants in the area, and walking distance to the beach. I enjoyed long walks on the beach. The staff is very friendly and accommodating. I will stay here again.

Helpful?
Thank 365-TracieR
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Aloha Tracie Thanks for the wonderful review and the five points rating. Glad the memories are still fresh – or perhaps planning commenced for your return. We have a new restaurant since you were here – Tanaka of Tokyo has opened and they are receiving rave reviews. Look forward to welcoming you back. Mahalo Niel Mason Aloha Mai. Please like... More 

Vancouver, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Pros: standard room is fairly large; location is excellent, only 2 blocks from public section of beach: good price relative to other hotels in area. Cons: walls are paper thin, can hear toilet flushing from other suites; only tiny shower stalls in the 3 rooms that we stayed in, 1 had zero counter space while the others had a bit... More 

Helpful?
1 Thank Pm122013
OHANAEastManager, General Manager at OHANA Waikiki East Hotel, responded to this review

Good afternoon, I appreciate you taking the time to post to this forum and am sorry to hear we appear to have fallen short of your expectations and apologise if we have in anyway mislead in our property positioning. Perhaps for some on a honeymoon where time spent in the room, and a relax about the property and beach, Ohana... More 

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