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Hilton Hawaiian Village Waikiki Beach Resort

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2005 Kalia Road, Honolulu, Oahu, HI 96815
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1 room 1 guest
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Hilton Hawaiian Village Waikiki Beach Resort
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10,129 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona, United States
5 of 5 stars Reviewed today NEW

We stayed for 7 nights at the Hilton Hawaiian Village for our honeymoon this past week. We really enjoyed our stay here. We booked a resort view room and ended up in the Kalia tower on the 7th floor overlooking the city. We didn't mind not having an ocean view since we spent so much time at the beach. There... More 

Was this review helpful? Yes 2
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed today NEW via mobile

We stayed at the Hilton Hawaiin Village December 2014 as a family in the interconnected suites. Having paid $1000 a night I was hoping for a special holiday. We stayed 7 nights. We were disappointed at the value for money. We could hardly see the show as there were too many people. The restaurant took ages to get into at... More 

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Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

As there are multiple towers in the hilton hawaiian village, it would be prudent to do your research. Quite a few of the properties are actually vacation apartments by hilton on their "Hilton grand vacation" programme. As I've read a few reviews online before booking, the Ali'i tower was indeed a hotel and as such had their own private check... More 

Was this review helpful? Yes 2
Singleton, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

I'd say the only good thing about this hotel was our room in the rainbow tower. Everything else was terrible. We pulled up to drop our luggage off before self-parking, only to be told we weren't allowed to stop there unless we were using valet. So we drove back out to the car park and attempted to maneuver our luggage... More 

Was this review helpful? Yes 1
Florence, Italy
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

The central grounds and village has a nice feel to it....at 6:30am before the hive of guests leave their rooms and swarm the grounds searching for Starbucks and buffets. The staff is constantly smiling but not overly helpful. Perhaps they realize that there is no way to make a dent in the backup of customer complaints. While the checkin line... More 

Was this review helpful? Yes 2
Seattle WA
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel is so far the worst hotel we have stayed at. First of all their customer service sucks. We had so many problems checking-in the moment we arrived. The first front desk person we encountered was SO rude and not helpful at all. Then We asked to speak to a manager and he was even worst than her. Not... More 

Was this review helpful? Yes 1
Palo Alto, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

I would not recommend this hotel at all. The hotel is very much run down even the newest Alii's tower. Very very very crowded and dirty lobby, elevator, and all the pools. It is like a circus show at that hotel. The front desk staff is also rude, as well as the manager. Do not stay at this hotel.

Was this review helpful? Yes 1
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed in the Ali'i tower and the room was wonderful and spacious for our family of four. The free water that came with the room was a nice touch, staff are extremely friendly and helpful completely the opposite of the Hilton on the Big Island. This hotel is extremely busy but does not suffer because of it the cleanliness... More 

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Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW

Great room, amazing views, good resort facilities but... Very slack customer service. Not what you'd expect from the Hilton brand. Booking a day trip was harder than expected and we were given the run around when trying to book anything. Not exactly what we were hoping for on our honeymoon...

Was this review helpful? Yes 1
Clarkdal
Level Contributor
6 reviews
4 of 5 stars Reviewed 2 days ago NEW

First, the people here are awesome and very nice. Room cleanliness was good. The hotel or I should say the tower we were in was showing its date. I understand new rooms are coming online, might want to check when reserving. Our second round here we did get a little better quality room. Nice shops and pretty easy walking to... More 

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Hotel Review Summarization

What travelers say

  • Rainbow tower(149)
  • Diamond head(73)
  • Ocean views(55)
  • ABC store(31)
  • Very nice(28)
  • Ala moana(16)
  • Friday night(9)
  • North shore(9)
  • Great time(9)
  • Tropics Bar(8)
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Bathroom (112)
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Dining (102)
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Business center/function rooms (9)
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Other (1619)

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Amenities (215)
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Beach (106)
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Kalia Tower Resort Room (99)
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Oceanfront Rainbow Tower Double Full Room (40)
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Pool (80)
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Tapa Tower One Bedroom Suite (41)
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The Hotel (170)

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Room/suite (78)
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Hotel & grounds (40)
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