We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
1690 Ala Moana, Honolulu, Oahu, HI 96815 (Waikiki)
Hotel amenities
Save Saved
You added Big Surf to your Saves list
Big Surf
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Write a Review

38 people have reviewed this hotel

Traveler rating
    2
    6
    5
    3
    22
See reviews for
7
3
5
3
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
lake tahoe ,california
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 5, 2013

I stayed at the Big Surf Hotel ,its a nice clean hotel ,quiet and has really nice guests ,it is a affordable hotel in a HIGH END neighborhood with no homeless t speak of in the area like near the expensive hotels.I felt safe walking around at night It has many nice restaurants in the area and you can walk... More

Was this review helpful? Yes
Honolulu, Hawaii
1 review
1 of 5 stars Reviewed July 8, 2013

i stayed there for about a year and it was bad experience. the stuff is almost never in the office to answer complains and the charge an arm and a leg for cheap motel. plus when i was moving out they didn't refund me full deposit and made an excuse that i painted the wall. the wall had a big... More

Was this review helpful? Yes
Perth, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 9, 2013

We booked to stay in apartment #1401 in Oct 2012. From the moment we walked into the apartment we had problems. > No hot water >No kettle to BOIL hot water for the dishes >Leaking toilet in bathroom >Only a few light globes in the apartment that worked >Ants in the bedroom and bathroom >only two cereal bowls for 5... More

Was this review helpful? Yes 3
Fontana, California
Contributor
13 reviews 13 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 8, 2012

We used this 1BR/1BA condo as our base camp for 7 days while we stayed in Oahu. We knew this wouldnt be one of those luxurious places so dont expect that when you stay here. We had activities planned throughout the week and we just needed a place to rest our heads at night and shower. The condo had a... More

Was this review helpful? Yes 2
Puyallup, Washington
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed August 15, 2011

Unfortunately this hotel is in a bad state of disrepair. Our room did not have air conditioning..so it got really stuffy and uncomfortable. The bedding was terrible with stains and holes in the sheets. It was obvious our room had not been cleaned in a long time. Our shower was dirty enough that we had to wear our sandals to... More

Was this review helpful? Yes 6
Fort Saskatchewan, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed March 18, 2011

for us , we called owner this is a common complain breaker just needed to be flipped to restart heater.always a pain .We arrived feb 3rd afternoon ,when we we got to our 14 floor room we a little surprised by that fact it was a bit smaller than we invisioned, no big deal. All bedrooms very old with hard... More

Was this review helpful? Yes 5
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed February 12, 2011

We recently stayed in Apt 1401 at a cost of US$365 per night, for 3 bedrooms and 3 bathrooms this sounds reasonable. Well its not! There was very little hot water only for about 2 minutes if you were lucky. We had no blankets and had to buy some, left receipts to be reimbursed, but no luck with that. The... More

Was this review helpful? Yes 4
Dallas, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 27, 2010

First off this is not a 5 diamond hotel. What it is is a great deal especially if you're on a budget. Huge rooms w/ 2 queens beds, a sleeper/sofa and 2 cots. I stayed several times with friends and we used it as it was supposed to be - a spacious crash pad. Walking distance to the strip and... More

Was this review helpful? Yes 1
Ottawa, Canada
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 21, 2010

Only good thing was the location.The unit was dirty and very run down.We were there for 2 weeks and no cleaning was done,no extra linens provided.We had to go to laundermat and pay to have the linens cleaned,this was pricey.I dont know who is in charge of this place but they are obviously not very interested in keeping clients.We had... More

Was this review helpful? Yes 3
Hawaii
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2010

I stayed here with friends who were visiting Hawaii and were traveling on a budget. My friends chose the hotel because of the price and access to surf spots and I have to say it definitely delivered. It didn't have the amenities of a bigger hotel but then again it didn't have the same price tag either. We also saved... More

Was this review helpful? Yes 1

Been to Big Surf? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Big Surf

Also Known As:
Big Surf Hotel Honolulu
Big Surf Hotel
Big Surf Hawaii/Honolulu
Address: 1690 Ala Moana, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Hotel Style:
Ranked #39 of 47 Specialty lodging in Honolulu
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA so you can book your Big Surf reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Big Surf, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.