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Aston Waikiki Sunset


TripAdvisor Popularity Index
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#8 of 36 Specialty lodging in Honolulu
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3.5 of 5 stars 281 Reviews
Recommend73% |
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“Basic but adequate” Jun 26, 2009 - vickiesque
“Fantastic accommodations!” Jun 24, 2009 - MauiLso
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What's Near Aston Waikiki Sunset

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Aston Waikiki Sunset
229 Paoakalani Avenue (formerly ResortQuest Waikiki Sunset)
Honolulu, Oahu, HI 96815
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Traveler Advice on Aston Waikiki Sunset

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“Aston Waikiki Sunset” Wcities.com
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“ResortQuest Waikiki Sunset” Expedia.com
“Aston Waikiki Sunset” Fodors.com
Aston Waikiki Sunset
Hotel class 3 of 5
229 Paoakalani Avenue, (formerly ResortQuest Waikiki Sunset), Honolulu, Oahu, HI 96815
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Traveler Reviews

73% Recommend
3.5 of 5 stars 281 reviews
Excellent
57
Very good
107
Average
47
Poor
37
Terrible
26
By trip type
All (281)
Business (7)
Couples (27)
Family (83)
Friends getaway (11)
Solo travel (9)
[ Date ] [ Rating ]
“Basic but adequate”
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3 of 5 stars
vickiesque 2 contributions
California
Jun 26, 2009 | Trip type: Family

We stayed in an unrenovated room which was clean but shabby. (The toilet rocked and the bathtub drain was broken.) But the mountain/city views were nice and I liked the quieter location. We were not disturbed by the ongoing construction. The walk to the beach is fast. The staff is pleasant. I would recommend this hotel to anyone who plans... more

Management response from
golfnut808, General Manager

Aloha Vickiesque, Mahalo for your candid comments regarding your recent stay with us. I'm very sorry to hear about the rocky toilet and the bathtub drain. I hope you reported these deficiencies, as these are very easy to correct. We appreciate being told so we can have the opportunity of "making it right" for you. I'm happy to hear that...

“Fantastic accommodations!”
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5 of 5 stars
MauiLso 1 contribution
Maui
Jun 24, 2009 | Trip type: Family

My family and I have stayed at Waikiki Sunset many, many times and have always enjoyed our visits. But the most recent stay was the most impressive with newly updated, renovated kitchen, bathroom, furnishings. The unit was also sparkling clean... Fantastic! more

Management response from
golfnut808, General Manager

Aloha MauiLso, Mahalo for your continued loyalty to the Aston Waikiki Sunset. Your patronage is truely appreciated. I'm very happy to hear that you enjoyed our new look. We're receiving a lot of great comments on our renovation, so this project has been very rewarding. We look forward to your next stay with us and until then, Mahalo and ....

“Just right for our family trip”
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3 of 5 stars
Alan757 2 contributions
Chicago, Illinois
Jun 21, 2009 | Trip type: Family

This hotel is on the far east end of Waikiki which had certain advantages from my point of view. First, entering and leaving Waikiki from the east on Kapahulu Avenue was a much easier drive than going through crowded Kalakua or Ala Moana streets, plus just down the road on Kapahulu are Genki Sushi and Rainbow Drive-In restaurants and Safeway... more

Management response from
golfnut808, General Manager

Aloha Alan757, Mahalo for taking the time to share your experience of staying with us. I'm very happy to hear that you and your family enjoyed your stay and that you found great value in our accommodations. Yes, our location is one of the many great features of our property. We're located in the quiet part of Waikiki, yet within...

“we are hoping”
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4 of 5 stars
zawtica 1 contribution
los angeles
Jun 21, 2009 | Trip type: Family

We have stayed in aston hotels for the past 2 trips. Aston banyan was excellent and aston pacific monarch was a total dissapointment. We are hoping this will be as good a stay as banyan's and I will let you know, readers, how it is afterwards. In the meantime, please give us any tips or suggestions to make our stay... more

Management response from
golfnut808, General Manager

Aloha Zawtica, Mahalo for choosing to stay with us during your return visit to our beautiful island. You're welcome to contact me direct for any assistance to help make your stay an enjoyable one. My e-mail address is doug.okada@astonhotels.com. I look forward to hearing from you. Aloha, Doug Okada General Manager

“the worst hotel ever”
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1 of 5 stars
sunlover094 1 contribution
east coast
Jun 17, 2009 | Trip type: Family
0/2 found this review helpful

do not believe the photos. this place is old and dingy. they have no services. the halls are dusty and dark. the rooms are dirty and VERY old. the rugs have never been cleaned and the showers have mold. this hotel is surrounded by high end hotels and does noting to compete. finally, the staff is not helpful and often... more

Management response from
golfnut808, General Manager

Aloha Sunlover094, Mahalo for your candid comments regarding your recent stay a the Aston Waikiki Sunset. I would appreciate hearing from you on the room you stayed in so I can personally inspect it. There is a good possibility that you did not stay in a unit that is managed by Aston. There are several units in the building that...

“LOVE THE ASTON WAIKIKI SUNSET”
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5 of 5 stars
VictoriaV 1 contribution
Sydney
Jun 17, 2009 | Trip type: Family

This was our 4th time staying at the Waikiki Sunset, as we love the location and staff. This stay however was a little shorter than normal (3nights) as we had just come off the NCL Cruise line. We had booked a two bedroom apartment as we have two young children, and we were given a newly renovated room on the... more

Management response from
golfnut808, General Manager

Aloha VictoriaV, Mahalo for your loyalty to the Aston Waikiki Sunset. We certainly appreciate your patronage and look forward to your next stay with us. I'm very happy to hear that you enjoyed our new rooms. We have been receiving a lot of great comments from our repeat guests, so all the hard work and effort to implement this project...

“Family Fun and Good Value”
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5 of 5 stars
Happyfamilyholiday 4 contributions
Coffs Coast
Jun 8, 2009

My family had a great 2 weeks in Waikiki and the Aston Waikiki Sunset was very suitable to our needs, and our budget. With 4 children (8-15yrs) the Sunset was a good location. It was a short walk to the beach, but far enough away to be out of the nightlife noise. We were on the 37th floor and had... more

Management response from
golfnut808, General Manager

Aloha Happyfamilyholiday, Mahalo for taking the time and effort of sharing your experience of staying with us. I'm very happy to hear that you and your family enjoyed our accommodations and found the great value of staying in a condominium. As you mentioned, you saved a lot of money by preparing some of your own meals versus taking the family...

“NO HOTEL WORKS HARDER TO MAKE YOUR STAY ENJOYABLE!”
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5 of 5 stars
Twink1955 1 contribution
Missouri
Jun 5, 2009 | Trip type: Family

What an amazing experience we just had at this hotel. To be fair, I must admit the rooms that have not been renovated yet are very worn and on the shabby side. We reserved a one-bedroom room with a pull-out sofa originally. We quickly found out the pull-out sofa did not have a satisfactory mattress for an adult. We asked... more

Management response from
golfnut808, General Manager

Aloha Twink 1955, Wow! Mahalo for your kind words about your recent stay with us. I'm very happy to hear that you enjoyed your stay and that our service exceeded your expectations. I'm also very happy to know that you gave us the opportunity of "making it right" while we had the chance to do so. All too often a...

“Remodeled one-bedroom was excellent!”
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5 of 5 stars
jnqbnny 2 contributions
Chicago
Jun 3, 2009 | Trip type: Family

4 of us stayed in a remodeled mountain-view room, and it was awesome! I was nervous after reading less-than-complimentary reviews, but I was happy to find a clean, spacious room with a great view (35th floor) and modern amenities. We bought groceries the first day and probably saved hundreds of $$ on food! The bathroom was clean and modern, and... more

Management response from
golfnut808, General Manager

Aloha Jnqbnny, Mahalo for your great comments regarding your recent stay with us. I'm very happy to hear that you enjoyed our newly renovated units. I also appreciate you choosing to stay with us in spite of some of the comments you read on the internet. As they say, there are two sides to each story. Staying in a fully...

“Great value, Enjoyable stay!”
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5 of 5 stars
scogre 2 contributions
Blackfoot Idaho
May 14, 2009 | Trip type: Family

We stayed in a one bedroom unit 4/22 to 4/30. It was not a newly remodeled unit, yet it was still nice and very functional. Every employee of the hotel we had contact with was very friendly and helpful. The view out of our 14th floor room was great, with Diamond Head on the left, and slices of ocean and... more

Management response from
golfnut808, General Manager

Aloha Scogre, Mahalo for your great comments regarding your recent stay with us. I'm very happy to hear that you enjoyed our service, location and accommodations. I will be sure to share this with our staff. I'm also very pleased to know that you found our unrenovated units to be nice and functional. I look forward to your next stay...

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Aston Waikiki Sunset Also Known As

Address: 229 Paoakalani Avenue, (formerly ResortQuest Waikiki Sunset), Honolulu, Oahu, HI 96815