Not the fanciest hotel but nice and clean with great staff, who remember guests from prior stays and are very helpful. Especially valets Mark and Mike who work hard to bring our u drive to a convient location to make it very easy for me as I have difficulty walking. Baths also have great whirlpool tub. Excellent value for the... more

We stayed at the Joy for one week in April 2009. We took our two teenage sons with us and had two rooms. We upgraded one room to a Suite for a fee of 20 dollars per day. The money was well worth it as we used the suite to cook our daily meal. Although the hotel is dated, we... more

Now I shouldn't really be complaining about this hotel as they gave us an upgrade to the Penthouse flat when we checked in but..... It is in a great location, our room was very good apart from being in need of redecorating and a bit of a re-furb. The room was cleaned every day and to a good standard. Swimming... more

We checked in the waikiki Joy for a weeks stay. I can't complain about the price and the location was awesome. It is n very short walking distance to everything you want to see in Waikiki. The rooms were clean and everything was as expected and looked like the pictures you see on the hotel website. Continental breakfast was just... more

We booked via our travelagent and reqested a twin room because of health problems. On 3 occasions before travelling I asked travel agent to check that it was a twin room not a double room we were to get we were assured even after our agent phoning United Vacations that we would be given a twin room When we arrived... more

Hi, We found this Hotel on Trip Advisor, liked what we saw and booked it through our son-in-law, travel agent. Please bear in mind that this was 9 months ago, so our info here might be out of date and things may have changed. This hotel was the last stay on our once in a lifetime, around the world, indulgence... more

Before I booked the Suite in the Hibiscus Tower I mentioned to staff there that I did not wish to be within earshot of the Karaoke Bar (situated at the base of the Hibiscus Tower) which is open untill 05:00ish. Unfortunately the first Suite they put us in I could hear the music quite clearly. A move to the other... more

We loved the location of the Hotel and found the staff to be very helpful. We needed a Doctor the first night there and they were able to recommend one that was only a block from the Hotel.... We found the breakfast provided by the hotel to be all we needed.... The room was clean and ready when we arrived......Loved... more

We enjoyed our 2 night stay at this hotel. I'm giving it above average because the staff was very friendly and helpful, and the room was surprisingly clean. There were plenty of soft, big towels for us. Toto water-saver toilet that looked brand new. Staff at the desk was friendly and helpful assisting us with phone calls, maps, catching shuttles,... more