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Coconut Waikiki Hotel, a Joie de Vivre Hotel

#19 of 82 Hotels in Honolulu
Certificate of Excellence
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450 Lewers Street, Honolulu, Oahu, HI 96815
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Coconut Waikiki Hotel, a Joie de Vivre Hotel
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Coconut Waikiki Hotel, a Joie de Vivre Hotel
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1,794 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (260)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (1794)
  • Mar-May only
    (414)
  • Jun-Aug only
    (523)
  • Sep-Nov only
    (469)
  • Dec-Feb only
    (388)
All months
Cleveland, Ohio
1 review
5 of 5 stars Reviewed yesterday NEW

As a single woman in Hawaii for the first time - alone, no less - I was beyond pleased with the Coconut Waikiki Hotel. I picked it because I'd read pretty solid reviews about it online while I was investigating practically every hotel in town before I got there. Now I can say that none of the reviews oversold the... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes
Birmingham, United Kingdom
1 of 5 stars Reviewed yesterday NEW

On arrival we were told a credit card would be needed to secure the refundable room deposit - something we did not know about in advance as we booked through a 3rd party travel agent. Unfortunately, the bank had blocked my husband's cards from being used abroad and I never take bank cards abroad. Faced with this, we offered to... More 

Was this review helpful? Yes
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just checked in to our room after a week long cruise. we were looking forward to recharging before a night out on the town . Our room had a noise problem. We called to the front desk and had maintenance up within 5 minutes. They were unable to repair the problem immediately but instead of having us wait we were... More 

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Bel Air
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

The staff was very friendly and helpful. Front desk staff was very eager to answer our many questions about Oahu. The location was perfect. Walk out the front doors and a very short walk to shops, restaurants and beach, which included a view of Diamond Head.

Was this review helpful? Yes 1
Coconut W, Front Office Manager at Coconut Waikiki Hotel, a Joie de Vivre Hotel, responded to this review

Aloha Jacqueline L! We are delighted you chose the Coconut Waikiki Hotel! We do have an awesome team, and its great we were able to help you! The location is perfect for some of our guests. Its in Waikiki, but not in the crazyness of the strip. Your feedback is really appreciated! Should you find yourself traveling back to Hawaii-... More 

Westchester County, Ny
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I just made a reservation for a stay in August, but I almost couldn't. Tripadvisor let me know there was a 20% discount if I booked directly with the hotel, so I went on their website. It was a little glitchy so I called Joie de Vivre and was told that the room I wanted wasn't available, and also that... More 

Was this review helpful? Yes 1
Coconut W, Front Office Manager at Coconut Waikiki Hotel, a Joie de Vivre Hotel, responded to this review

Aloha TravelingMom40! We are delighted you chose the Coconut Waikiki Hotel! We do have an awesome team, and Kia did an exceptional service to help you. We are not sure why there was a miss connection with Joie de Vivre reservations when you tried to call them, but we are glad we were able to help you. Have a wonderful... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Arrived early evening at hotel. Found that they had a room for us with one king bed for us. Travelling with my nephew. On booking six months ago explicitly asked for two beds! They explained that this was only a request!! Make sure that if you require two beds it's written clearly as MUST! This was a fault from our... More 

Was this review helpful? Yes 2
Coconut W, Front Office Manager at Coconut Waikiki Hotel, a Joie de Vivre Hotel, responded to this review

Aloha Gavin O, Its great that the staff was able to help you with your accommodations. Its really thoughtful of you for taking the time to give us a review of your stay. Your feedback is really appreciated, and should you find yourself traveling back to Hawaii- we hope to see you again! Mahalo!! Dante Luana Assistant Front Office Manager More 

Portland Oregon
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

Smaller tower hotel on the edge of the tourist strip on Waikiki, has a local feel, staff excellent. Value for the cost of the stay was very good. Room was clean, Hotel was well kept. Pool is small (Your at the beach after all) but was good to cool off before sleeping. I'll be keeping this one on my list... More 

Was this review helpful? Yes 1
Coconut W, Front Office Manager at Coconut Waikiki Hotel, a Joie de Vivre Hotel, responded to this review

Aloha ! It is very delightful you enjoyed your stay with us, and extremely thoughtful to mention that our staff was friendly and helpful. Your feedback is really appreciated, and should you find yourself traveling back to Hawaii- we hope to see you again! Mahalo!! Dante Luana Assistant Front Office Manager More 

Washington, DC
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Check in experience was excellent, especially when we saw our names hand-written on the welcome chalkboard. Pros: Staff was very helpful and professional throughout our stay. Location in Waikiki is close to the beach, restaurants, and shops. Cons: One elevator was not functioning, which would have been annoying if we weren't able to take the stairs. Some lights in the... More 

Was this review helpful? Yes 1
Coconut W, Front Office Manager at Coconut Waikiki Hotel, a Joie de Vivre Hotel, responded to this review

Aloha TrailRunner125! We are very happy you enjoyed your stay with us. It's extremely nice to hear that our staff was helpful, and has made your stay much more enjoyable during your stay. Awesome you loved the surprise on the chalkboard with your names! We do apologize about only one elevator working right now. The second elevator is in the... More 

Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is good. Located not far from shops and a short walk to the beach. The staff are very friendly and helpful. The free wifi and free breakfast were great. A few negatives were that the room we got was on the small side compared to the rooms our friends got and out of the two elevators in the... More 

Was this review helpful? Yes 1
Coconut W, Front Office Manager at Coconut Waikiki Hotel, a Joie de Vivre Hotel, responded to this review

Aloha Wade M, Thank you for your review! It's good that you liked the location of the hotel, and enjoyed some of the amenities the Coconut Waikiki Hotel provided. It is unfortunate your room was a little smaller than your friends. Some of the factors that may of happened could of been, because they paid for an upgrade, or we... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I needed to book a hotel for our last night of our honeymoon and I saw this hotel hot good reviews. We arrived and saw how friendly the staff was. We were upgraded a larger room and bed as I had booked a small bed by accident. The following morning I didn't know that check out was... More 

Was this review helpful? Yes 1
Coconut W, Front Office Manager at Coconut Waikiki Hotel, a Joie de Vivre Hotel, responded to this review

Aloha Christopher M, Thank you so much for posting a review of your recent stay at Coconut Waikiki Hotel. Happy to know you and your wife enjoyed the upgrade! Should you find yourself traveling back to Hawaii- we hope to see you again! Mahalo, Dante Luana Assistant Front Office Manager More 

Hotel Review Summarization

What travelers say

  • Very nice(7)
  • Front desk staff(3)
  • Best Western(3)
  • Bus stop(3)
  • Few blocks(3)
  • Very friendly(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,103 photos of this hotel

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Hotel & grounds (120)
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Bathroom (52)
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Room/suite (207)
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Pool/beach area (17)
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Dining (15)
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Business center/function rooms (4)
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Other (185)

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Amenities (37)
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City View Room (99)
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Coconut Waikiki Executive Suite (36)
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Coconut Waikiki Two Bedroom Penthouse (87)
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Pool (33)
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The Hotel (86)

Management photos: Courtesy of the property manager

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Pool/beach area (3)
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Bathroom (2)
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Room/suite (24)
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Dining (2)
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View from room (3)
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Hotel & grounds (8)
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Other (9)
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