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Aston at the Waikiki Banyan

3.0 of 5 201 Ohua Avenue, Honolulu, Oahu, HI 96815 (Formerly ResortQuest at the Waikiki Banyan)
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Aston at the Waikiki Banyan
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Aston at the Waikiki Banyan
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668 reviews from our community

Traveler rating
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    124
    55
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374
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Aston at the Waikiki Banyan
See the most recent reviews
Canada
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 21, 2014

Kama'iana= local. And we certainly felt like locals. This was a return trip to Hawaii and while we have stayed at numerous Oahu hotels and condos over 30 years we always feel a warm welcome with Aston. Upon arrival we were greeted by Jonathan who truly exemplifies the spirit of the islands. He was friendly and professional and was so... More 

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are happy to hear that you enjoyed your stay with us and that Jonathan was able to assist you. He is one of our senior employees and definitely takes pride in ensuring our valued guests are enjoyed their stay and returns! We are happy to inform you that our General Manager Mr. Doug Okada is putting together a renovation... More 

Regina, Canada
Contributor
11 reviews 11 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 19, 2014

Stayed here for 6 nights on our honeymoon. The staff was very friendly and our room was very clean! The concierge we dealt with was very informative and helped us plan our itinerary for our trip! She was very honest about what excursions were worth the money, and which are the favourite ones on the island. The only frustrating thing... More 

Was this review helpful? Yes 3
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Congratulations on your recent marriage! We are happy to hear that you enjoyed your stay on the beautiful island of Oahu. Looking forward in welcoming you back for your 1 year wedding anniversary! Be sure to remind us when you make your reservations that you are a valued return guest! More 

Brisbane, Australia
Top Contributor
113 reviews 113 reviews
66 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed July 19, 2014

We had a good stay here for our first few nights in Honolulu. However the building and rooms need renovating. If you are after a fairly cheap stay with average rooms then this is your hotel. Would probably not stay again. June 2013

Was this review helpful? Yes 1
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Sorry to hear we were not satisfied with your accommodations. We do try our best to assist all the needs of our guests and feel extremely terrible when we don't. We do hope that you give the Aston at the Waikiki Banyan another chance, as 2014 is the year for room renovations to take place. Sincerely appreciate your comments! More 

Gold Coast, Queensland, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 18, 2014

We had 4 rooms on the lower floors, (tower one, floors 8 & 11) for 10 nights as we had the entire family in Hawaii for our daughter's wedding. Just for starters, the service was great, the cleaners did a good job, and the location was great, a 1 block walk to the beach, even with grandkids in tow or... More 

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Thank you for taking the time to review your visit with us here at Aston at the Waikiki Banyan. We truly appreciate any and all feedback, as we continually strive to improve upon the experience that we offer. I'm glad you had a positive experience with our friendly and attentive team members. Our staff is always delighted to serve and... More 

Miinnesota
Top Contributor
70 reviews 70 reviews
28 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed July 14, 2014

First off they charge resorts fees. Lose a star right there. Resorts: just charge that rate you need for the room. If you list it as 179 and ad 20 it's a 199 room. Were not dumb. We got there too early, room wasn't ready, and the sink drain had to be repaired, delaying check in. It happens, can't always... More 

Was this review helpful? Yes 1
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We appreciate your comments and happy to hear that you enjoyed your recent stay with the Aston at the Waikiki Banyan. The amenity fee is packaged together to offer our valued guest a bulk discount and yes, though it would make sense to add the amenity fee cost to the room. This will mean that our valued guests will be... More 

Sydney, Australia
Top Contributor
58 reviews 58 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed July 12, 2014

After reading other reviews I was worried about my visit to the Banyan-but We were pleasantly surprised. Our room was 2708 in Tower 1 and it was great-could not fault it.Great water views off the balcony, good sized kitchen -four of us shared the room which had two double beds and a foldout sofa which our 20 something girls slept... More 

Was this review helpful? Yes 1
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are Happy to hear that you enjoyed your stay at you were offered an upgrade! We look forward in welcoming you back in the near future. More 

Victorville, United States
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 3, 2014

My family of 5 (dad, mom, daughters) checked in to the Banyan on 6/21/14 for a weeklong stay. The Front Desk staff and Bell Desk staff were friendly and accommodating. We were informed upon check in that we’d been upgraded so we were pleasantly surprised to find ourselves on the 29th floor with a fabulous ocean view! The room itself,... More 

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

That is fabulous news! Yes, our room can accommodates up to 5 comfortably. For privacy, the sliding door that separates the bedroom from the living room is a nice added touch. Yes, the "mini" fire that occurred was a very frightening experience, but happy to report damage was very minimal and no injuries! We strive in offering exceptional service to... More 

Sainte-Foy, Quebec, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 2, 2014

Good location, not too far from the beach and restaurants. Great view on the Waikiki and the beach. The staff was very helpful. They kept our luggages before the check-in and after the check-out. The room/kitchen was alright, but the hotel is getting old. One bad note: We were 4, and they gave us a room with 2 single beds... More 

Was this review helpful? Yes
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Mahalo for your recent comment and sorry to hear that sofa bed wasn't up to par. Happy to report that with the upcoming renovation, all sofa beds will be upgraded. Unfortunately the standard bedding in each room is either 2 beds with a queen size pull out sofa, 1 king bed with a queen size pull out sofa or 1... More 

Auckland, Auckland, New Zealand
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 23, 2014

Booked this hotel for 18 nights as it was close to the beach and had a kitchenette. The day we arrived we were informed that the pool would close in 2 days time for 2 weeks maintenance and that the travel suppliers had been informed. Well we hadn't so I was not impressed. We were credited 1 weeks resort fee... More 

Was this review helpful? Yes 1
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are sorry to hear that your recent stay with us was disappointing. Though we notify our travel partners once we received word about the annual service of the pool, jacuzzi and surface at times the message may not be provided to our valued guests. We do try our best to assist all the needs of our guests and feel... More 

Sechelt, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 17, 2014

This is a great place to stay, close to the beach, yet away from the noise and crowds. The staff treated us like royalty. There was construction going on but we weren't near it. The condo was clean and comfortable, located on the 7th. floor with view of ocean and city, when we had only paid the cheapest price so... More 

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are glad to hear that you enjoyed your stay with us! Look forward in welcoming you back in the near future! More 

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Additional Information about Aston at the Waikiki Banyan

Address: 201 Ohua Avenue, Honolulu, Oahu, HI 96815 (Formerly ResortQuest at the Waikiki Banyan)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston at the Waikiki Banyan 3*
Number of rooms: 876
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Also Known As:
Aston At The Waikiki Banyan Hotel Honolulu
Resortquest Waikiki Banyan
Waikiki Banyan Hotel
Resort Quest Waikiki Banyan
Aston At The Waikiki Banyan Hawaii/Honolulu

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