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All 47 Honolulu accommodations

Aston at the Waikiki Banyan

3.0 of 5 Condominium   |   201 Ohua Avenue, Honolulu, Oahu, HI 96815 (Formerly ResortQuest at the Waikiki Banyan) (Waikiki)
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632 people have reviewed this hotel

Traveler rating
    131
    297
    116
    51
    37
See reviews for
354
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
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English first
1 review
2 of 5 stars Reviewed 1 week ago

We booked a room on 07/08/14 just as Hurricane Iselle was about to land in Oahu. Original our room as on the 35th floor tower 2 which we later learned was renovated. However, I am scared of heights and with the wind requested a lower room. We wound up on the 11th floor of tower 1 and this room was... More

Was this review helpful? Yes
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Sorry to hear we were not able to accommodate you with a renovated room on the lower floor. We have since reviewed your photos that have shared them with the Maintenance and Housekeeping Department and will be scheduled for renovation soon. We are happy that though "Hurricane Iselle and Julio" was approaching, you still choose to stay with us and... More

Maui
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Aston Waikiki Banyan is a great spot for business travel of for a family get away, easy location in Waikiki with parking at the hotel, kitchens give the options to have full meals or snacks and of course to bring leftovers back with you, the beds are comfortable, the staff is friendly and helpful, they have been doing some renovations... More

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

That is fabulous news and yes we are all excited about the upcoming room renovations that will be taking place in 2015! Always great to here from our valued local guest that appreciate the little things that the Banyan has to offer. Look forward in welcoming you back soon. More

Sydney, Australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Asking staff for help like asking them to donate a kidney service terrible rooms below average Pool was closed during our stay Cheap accomodation but not worth the headache Don't expect to get your deposit back manager looking for easy money Stay away

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are sorry to hear that about your disappointment in the Aston at the Waikiki Banyan. Yes, unfortunately due to the weather condition (Hurricane Iselle & Hurricane Julio) the Waikiki Banyan Condominum Associates closed the pool area for the safety of all. Though we were very fortunate that neither impacted the island of Oahu, our loved ones on the Big... More

Rotorua District, New Zealand
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here 7 nights on our trip to Hawaii. Everything went smooth, check-in was easy, Jo-Lynn and the rest of the staff were great. Had an ocean-view room on the 35th floor with views of Diamond Head and the ocean. Room was spacious and comfortable. Banyan Breeze (cafe) on the ground floor convenient, and had nice smoothies.

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are happy to hear that you enjoyed your stay with us and that Jolyn and the fabulous front office staff was able to assist you. She is one of our senior employees and definitely takes pride in ensuring our valued guests are enjoyed their stay and returns! As you indicated, the Aston at the Waikiki Banyan is truly a... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This Hotel/Apartment is idea for families of five, we have used the apartments on our last 3 trips to Waikiki, don't expect all the mod cons of the up market hotels there is no restaurants or bars but there is a quaint little coffee shop on the foyer level along with a convince store that has all the nick- nacks... More

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BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are happy to hear that you've received exceptional service by our staff here at the Aston at the Waikiki Banyan! We take pride in sharing our Aloha Spirit with all and appreciate that you noticed it! We look forward in welcoming you back! Please do remind us that you are a valued return guest. More

Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Kama'iana= local. And we certainly felt like locals. This was a return trip to Hawaii and while we have stayed at numerous Oahu hotels and condos over 30 years we always feel a warm welcome with Aston. Upon arrival we were greeted by Jonathan who truly exemplifies the spirit of the islands. He was friendly and professional and was so... More

Was this review helpful? Yes 1
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We are happy to hear that you enjoyed your stay with us and that Jonathan was able to assist you. He is one of our senior employees and definitely takes pride in ensuring our valued guests are enjoyed their stay and returns! We are happy to inform you that our General Manager Mr. Doug Okada is putting together a renovation... More

Regina, Canada
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed here for 6 nights on our honeymoon. The staff was very friendly and our room was very clean! The concierge we dealt with was very informative and helped us plan our itinerary for our trip! She was very honest about what excursions were worth the money, and which are the favourite ones on the island. The only frustrating thing... More

Was this review helpful? Yes 2
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Congratulations on your recent marriage! We are happy to hear that you enjoyed your stay on the beautiful island of Oahu. Looking forward in welcoming you back for your 1 year wedding anniversary! Be sure to remind us when you make your reservations that you are a valued return guest! More

Brisbane, Australia
Top Contributor
82 reviews 82 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We had a good stay here for our first few nights in Honolulu. However the building and rooms need renovating. If you are after a fairly cheap stay with average rooms then this is your hotel. Would probably not stay again. June 2013

Was this review helpful? Yes
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Sorry to hear we were not satisfied with your accommodations. We do try our best to assist all the needs of our guests and feel extremely terrible when we don't. We do hope that you give the Aston at the Waikiki Banyan another chance, as 2014 is the year for room renovations to take place. Sincerely appreciate your comments! More

Gold Coast, Queensland, Australia
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

We had 4 rooms on the lower floors, (tower one, floors 8 & 11) for 10 nights as we had the entire family in Hawaii for our daughter's wedding. Just for starters, the service was great, the cleaners did a good job, and the location was great, a 1 block walk to the beach, even with grandkids in tow or... More

Was this review helpful? Yes
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

Thank you for taking the time to review your visit with us here at Aston at the Waikiki Banyan. We truly appreciate any and all feedback, as we continually strive to improve upon the experience that we offer. I'm glad you had a positive experience with our friendly and attentive team members. Our staff is always delighted to serve and... More

Miinnesota
Top Contributor
67 reviews 67 reviews
27 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed July 14, 2014

First off they charge resorts fees. Lose a star right there. Resorts: just charge that rate you need for the room. If you list it as 179 and ad 20 it's a 199 room. Were not dumb. We got there too early, room wasn't ready, and the sink drain had to be repaired, delaying check in. It happens, can't always... More

Was this review helpful? Yes
BANMGR, Manager at Aston at the Waikiki Banyan, responded to this review

We appreciate your comments and happy to hear that you enjoyed your recent stay with the Aston at the Waikiki Banyan. The amenity fee is packaged together to offer our valued guest a bulk discount and yes, though it would make sense to add the amenity fee cost to the room. This will mean that our valued guests will be... More

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Additional Information about Aston at the Waikiki Banyan

Address: 201 Ohua Avenue, Honolulu, Oahu, HI 96815 (Formerly ResortQuest at the Waikiki Banyan)
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aston at the Waikiki Banyan 3*
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Also Known As:
Aston At The Waikiki Banyan Hotel Honolulu
Resortquest Waikiki Banyan
Waikiki Banyan Hotel
Resort Quest Waikiki Banyan
Aston At The Waikiki Banyan Hawaii/Honolulu

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Located just a block from the beach, this exceptionally kid-friendly property features one-bedroom suites that accommodate up to 5 people at no additional charge. It has the best recreation deck in Waikiki, complete with children's playground open late, so you can enjoy it after a day of sightseeing. ... more   less 
Number of rooms
876

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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