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Aston at the Waikiki Banyan

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201 Ohua Avenue, Honolulu, Oahu, HI 96815 (Formerly ResortQuest at the Waikiki Banyan)
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Aston at the Waikiki Banyan
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Aston at the Waikiki Banyan
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687 reviews from our community

Traveler rating
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    130
    57
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388
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
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Winnipeg, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in Jan and had great views of the mountains, close to main beach and close to all the shops and restaurants. The rooftop pool is also great with a BBQ area you can use. Rooms are spacious enough as well.

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Greeley, Colorado
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed March 20, 2015

The hotel is a bit dated. The staff was friendly and the hotel is in a very good location only 2 blocks from Waikiki Beach and all the sips and restaurants on the strip. location. The pull out bed was barely useable and the queen bed was pretty hard. Overall the hotel itself is average at best. It suited our... More 

Was this review helpful? Yes 2
Alberta, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 11, 2015

We have stayed at the banyan many times over the last 15 years and have never experienced any of the concerns expressed. Our rooms were cleaned according to schedule, linens changed regularly and an unlimited supply of clean towels daily. Although we no longer travel with our children we still return to the hotel for the kitchenettes. A quick snack... More 

Was this review helpful? Yes 3
White Rock, Canada
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed at the Waikiki Banyan for one week, with two children and three adults We booked a standard room and asked for an upgrade upon arrival, we went into the room and noticed everything was very dated, the bathroom was quite small and the tiles in the bathroom had a lot of wear and tear on them, as for... More 

Was this review helpful? Yes 4
Calgary, Canada
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 1, 2015

The good: Close location to the beach and shops. Rented via Koko resorts: had access to lawn chairs/mats, surf board, boogie boards (remnants left behind from previous guests, thus selection can vary), beach towels. The unit was more spacious than a typical hotel unit and accommodated 5 of us. Access to the full kitchen was convenient. Safeway is within short... More 

Was this review helpful? Yes 4
Healdsburg, California
2 reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed January 10, 2015

My husband and I have stayed at The Waikiki Banyan many times in the past years. However, I have never had the type of experience I recently had. We booked unit #3802 for 11 days over the Christmas Holiday. As we had stayed there before and the rental agent we worked with was so very nice, we did not read... More 

Was this review helpful? Yes 10
BANMGR, Front Office Manager at Aston at the Waikiki Banyan, responded to this review

Aloha! We are sorry to hear that you experienced bad service at the Waikiki Banyan! As you mentioned, the Waikiki Banyan has over a dozen managing agents and Aston is the largest agent and our service is set up as a hotel, which includes daily housekeeping service, linens changed every 3 days, pool towels available from our Housekeeping Department and... More 

Macau, China
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2015

My family of four stayed here from Dec. 20 - Jan. 1. The location is excellent and the staff were very helpful. Our room had great views but the decor and the furnishings/appliances were right out of the 1990's. We traveled with another family and managed to get them an updated room (which was much nicer) so my only suggestion... More 

Was this review helpful? Yes 2
BANMGR, Front Office Manager at Aston at the Waikiki Banyan, responded to this review

Mahalo! Mahalo! Mahalo! We are extremely happy to hear that you enjoyed your stay! Please be sure you keep an eye open for our current promotions that we're offering! Look forward in welcoming you back soon! More 

england
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2015

We stayed as a party of 11 people in 3 apartments over Christmas and New Year, our apartments were lovely with partial Ocean views, housekeeping came in everyday and changed towels, emptied bins and replenished coffee etc. We found the staff really helpful and polite, the location is great as everything is within walking distance and there is a bus... More 

Was this review helpful? Yes 1
BANMGR, Front Office Manager at Aston at the Waikiki Banyan, responded to this review

We sincerely appreciate your positive comments about the Aston at the Waikiki Banyan! We are extremely pleased to hear that your entire family enjoyed their stay! Nothing like a family vacation here on the beautiful island of Oahu with your stay at the Aston at the Waikiki Banyan! We look forward in welcoming you back and be sure you take... More 

Asheville, North Carolina
Top Contributor
177 reviews 177 reviews
25 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed January 4, 2015 via mobile

Good location and good sized rooms that are clean but many quite "dated" in this "vintage" hotel so choose carefully. Our room was nice with great views and some updates with an enjoyable extended stay. The bedding left a lot to be desired so we ended up buying sheets and a memory foam pad (extended stay otherwise would have roughed... More 

Was this review helpful? Yes 1
BANMGR, Front Office Manager at Aston at the Waikiki Banyan, responded to this review

Appreciate your comment and must agree with you that the location and size of the room is one of the comment heard the most of! I'm truly sorry to hear that you had to purchase your own sheets and memory foam mattress, as the Aston at the Waikiki Banyan offers daily housekeeping service, and weekly service for those that stay... More 

Cleveland, Ohio, United States
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 3, 2015

My wife and I vacationed in one of the condos there from 3/28/14 -4/2/14. It was really a very nice place to stay. It was clean, comfortable and the service was very friendly. We had everything in the condo that you could think of that was needed for cooking washing and even had a store located in the main lobby... More 

Was this review helpful? Yes
BANMGR, Front Office Manager at Aston at the Waikiki Banyan, responded to this review

Mahalo for your recent comment and happy that you and your wife enjoyed your stay! Your rating of Excellent is extremely appreciate! We take pride in personally taking care of the needs of our valued guests and your comment says it all! We look forward in welcoming you back, and please be on the look out for our current promotions!... More 

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