Hotel was close to everything, the beach, the shops and the restaurants all were within 1 to 3 blocks of hotel. Front Desk personal were very helpful and we were checked in and out very quickly. We also received a free breakfast everyday. The hotel room was clean and it came with a refrigerator, microwave and a safe all included... More

My family and I stayed here on our first trip to Oahu last year. When we arrived, their were two employees behind the desk. One was helping another customer the other seemed to be avoiding helping us. She walked away from the desk a few times, then unhappily asked us if we needed help. When she looked up our reservations... More

I traveled alone from Japan, so I was anxious about staying. But once I checked in, hospitality of this hotel really moved me! 1)Japanese female staff was quite considerate; she speaks Japanese very well and gave me a lot of information about staying. When I asked her to change the room because of noise from the next room, she was... More

This was my 18th stay at the Aloha Surf. It must be a good hotel since I keep returning every year.The staff are friendly, efficient knowlegible and helpful.I've always been welcomed and upon arrival this year I found a Huge basket of "goodies" in my room, compliments of the hotel.The room was bright and spacious with all the amenities one... More

Very freindly staff, tuesday is free drinks in lobby (manager's evening to meet hotel guests). Free breakfast every morning, smoking area with table & chairs , big screen tv just outside the building. Fridge,microwave & coffee maker in room. Nice little sandwich/snack shop on site. Coffee machine in lobby 24/7 that actually grinds the coffee beans (good coffee), it is... More

My husband and I stayed here a while ago. The location is great. It's within walking distance of cool waikiki shops (pretty much the only reason we'd hang out in waikiki), close to the beach and other nicer beachfront hotels that have lovely bars you can easily walk down to and get a cocktail at sunset. Our first room was... More

We booked this hotel and stayed last week. The room is on 2nd floor with no views at all. There's a fee for parking but we are lucky to find free spot on street. In room wired internet access for free. But the room itself is too tiny, bathroom could only fit in one person. It has microwave, fridge, etc.... More

I have been to Oahu approximately 17 times and have stayed at the Aqua Aloha Surf 7 times. My last visit was the week of 1/10-1/17/2012. I was extremely surprised at the poor service. The rooms were not cleaned properly, there were dishes left in the sink, complimentary coffee was not provided daily, and the shower area smelled like mildew.... More

You get what you pay for. This is a 3 star hotel and it basically provides what a 3 star hotel would provide. The lobby is open and spacious. Free wifi down there. The room was fine. We "upgraded" to a supreme room which provided us with a bit more room and a eastern king bed. We also had a... More