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All 82 Honolulu hotels

Ala Moana Hotel

3.0 of 5 Hotel   |   410 Atkinson Drive, Honolulu, Oahu, HI 96814
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Ranked #61 of 82 hotels in Honolulu
A recent review
4 of 5 stars reviewed yesterday
dave d Auckland, New Zealand
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1,279 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (219)
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English first
Auckland, New Zealand
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

We ended up with a room on the 7th floor, just in time for the jack hammers renovating the pool, after 2 phone calls, we were shifted up to the 27th floor and a free upgraded room We were very grateful for that Very good location, good rooms, pool and gym Added bonus of a laundry, 12 o'clock checkout and... More

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Kihei, Hawaii
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed yesterday NEW

We live in Hawaii, so we travel occasionally to other islands, this time to Oahu. We have stayed at this hotel before and had a good room with a decent view. Not this time! The first room we were given had two double beds so that wasn't going to fly! I called the front desk and they moved us to... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

I v stayed at hotel many times they where rude to me but what after was worse I went to visit a friend of mine from other island visiting and left my phone in car not able to call my friend or my ride to come back get me the security started to Harass me about where I was going... More

Was this review helpful? Yes 1
Hilo, Hawaii
Top Contributor
58 reviews 58 reviews
24 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed at the Ala Moana Hotel via Luxury Suites because the advertised rate was 30% lower. Luxury Suites? This company manages units in this hotel that are privately owned but are available for rent to the public. Check-in and out is at the Ala Moana Hotel's front desk but housekeeping, etc., is not handled by hotel personnel but contracted by... More

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Brasilia, DF
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean rooms, hawaiian and flowerful decoration and GREAT location for shopping and restaurants. Attached to the huge Ala Moana Mall. Nice breakfast with a variety of fresh fruits. Not noisy at all. If you feel like, it is a long walk to Waikiki, though not bad at all and entertaining with a gorgeous hawaiian weather.

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us and taking the time to share your kind words. Hurry back soon. Warmest Aloha More

11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is your basic average hotel, around 3 stars. Have everything you need no frills or whistles. We were on the 14th floor with a mountain view in the tower. We had no problems with anything. The breakfast at the Plantation Café is over priced, but so is everything in Hawaii. They don't have room service. Which I didn't realize... More

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for taking the time to provide feedback. We are negotiating with a new business center provider who offers complimentary boarding pass printing. Please hurry back and give us another opportunity to host you and sample the improvements we have made. Warmest Aloha More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 4 nights of our 11 day honeymoon in Hawaii. Disappointment doesn't cover it. I've stayed at Motel 6s that had bigger and more comfortable beds. My wife actually cried after we checked in because she couldn't believe how poor the accommodations were for the package that we booked for our honeymoon. My only compliment is that... More

Was this review helpful? Yes 3
AMHGM, Manager at Ala Moana Hotel, responded to this review

We are so sorry we disappointed you on such an important occasion. I have shared your comments with the staff here and we will address those items within our control. Warmest Aloha More

Senior Contributor
40 reviews 40 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed several nights here. Mixed feelings.location good,especially if you like to. Shop.near beach and waterside park. Key card system for elevator cumbersome and many lights out so not sure one was going to your floor. Really strange in this day and age is not having a free computer access to get flight boarding passes. Room wifi included but needed to... More

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for your comments and for allowing us to host you, we are negotiating with a new business center provider who provides complimentary boarding pass printing. More

Hilo, Hawaii
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived just after noon. We live on another island in Hawaii, and we weren't in Honolulu just to shop and hang out at the beach. OK, I know the room might not be ready until 3pm. That's understandable and a stated policy. But the lady Iwalani at check-in was somewhere between matter-of-fact and unpleasant, told us we could go... More

Was this review helpful? Yes 1
Houston, Texas
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Centrally located and just great! For a mid-range hotel, we were pleasantly surprised. Rooms were small but clean and quiet. The lobby is open air and staff was exceptionally friendly and helpful. There's coffee in the mornings and juice in the afternoons in the lobby. The ABC store is on the first floor with LuLu's restaurant on the 2nd floor!... More

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Hotel Summarization (Beta)

What travelers say

  • Kona tower(14)
  • Food court(6)
  • Very nice(5)
  • Shopping center(5)
  • Parking lot(5)
  • Friendly and helpful(3)
  • Shopping mall(3)

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ala Moana Hotel 3*
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

864 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (403)
Pool/beach area (27)
Room/suite (91)
Bathroom (13)
Hotel & grounds (75)
View from room (44)
Dining (1)
Other (152)

Expert photos: Taken by TripAdvisor travel experts

All expert photos (424)
Amenities (55)
Kona Tower City Mountain View (36)
Kona Tower Partial Ocean View (38)
One Bedroom Mountain View (41)
One Bedroom Ocean View (46)
Pool (8)
Restaurants and Bars (51)
The Hotel (43)
Waikiki Tower City Mountain View (39)
Waikiki Tower Ocean View (35)
Waikiki Tower Partial Ocean View (32)

Management photos: Courtesy of the property manager

All management photos (38)
Hotel & grounds (17)
Dining (1)
Room/suite (10)
Pool/beach area (3)
View from room (1)
Bathroom (1)
Other (5)
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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