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All 82 Honolulu hotels

Ala Moana Hotel

3.0 of 5 Hotel   |   410 Atkinson Drive, Honolulu, Oahu, HI 96814
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Ranked #60 of 82 hotels in Honolulu
A recent review
3 of 5 stars reviewed yesterday
damookie Hilo, Hawaii
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1,276 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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Hilo, Hawaii
Top Contributor
58 reviews 58 reviews
24 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed yesterday NEW

Stayed at the Ala Moana Hotel via Luxury Suites because the advertised rate was 30% lower. Luxury Suites? This company manages units in this hotel that are privately owned but are available for rent to the public. Check-in and out is at the Ala Moana Hotel's front desk but housekeeping, etc., is not handled by hotel personnel but contracted by... More

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Brasilia, DF
Senior Contributor
34 reviews 34 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Clean rooms, hawaiian and flowerful decoration and GREAT location for shopping and restaurants. Attached to the huge Ala Moana Mall. Nice breakfast with a variety of fresh fruits. Not noisy at all. If you feel like, it is a long walk to Waikiki, though not bad at all and entertaining with a gorgeous hawaiian weather.

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Contributor
11 reviews 11 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This is your basic average hotel, around 3 stars. Have everything you need no frills or whistles. We were on the 14th floor with a mountain view in the tower. We had no problems with anything. The breakfast at the Plantation Café is over priced, but so is everything in Hawaii. They don't have room service. Which I didn't realize... More

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for taking the time to provide feedback. We are negotiating with a new business center provider who offers complimentary boarding pass printing. Please hurry back and give us another opportunity to host you and sample the improvements we have made. Warmest Aloha More

1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 4 nights of our 11 day honeymoon in Hawaii. Disappointment doesn't cover it. I've stayed at Motel 6s that had bigger and more comfortable beds. My wife actually cried after we checked in because she couldn't believe how poor the accommodations were for the package that we booked for our honeymoon. My only compliment is that... More

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

We are so sorry we disappointed you on such an important occasion. I have shared your comments with the staff here and we will address those items within our control. Warmest Aloha More

USA
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed several nights here. Mixed feelings.location good,especially if you like to. Shop.near beach and waterside park. Key card system for elevator cumbersome and many lights out so not sure one was going to your floor. Really strange in this day and age is not having a free computer access to get flight boarding passes. Room wifi included but needed to... More

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for your comments and for allowing us to host you, we are negotiating with a new business center provider who provides complimentary boarding pass printing. More

Hilo, Hawaii
Contributor
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We arrived just after noon. We live on another island in Hawaii, and we weren't in Honolulu just to shop and hang out at the beach. OK, I know the room might not be ready until 3pm. That's understandable and a stated policy. But the lady Iwalani at check-in was somewhere between matter-of-fact and unpleasant, told us we could go... More

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Houston, Texas
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Centrally located and just great! For a mid-range hotel, we were pleasantly surprised. Rooms were small but clean and quiet. The lobby is open air and staff was exceptionally friendly and helpful. There's coffee in the mornings and juice in the afternoons in the lobby. The ABC store is on the first floor with LuLu's restaurant on the 2nd floor!... More

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Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This was my second stay at Ala Moana Hotel and I'm a fan of the place. While it lacks the elegance of some of the more upscale hotels on Ala Moana Blvd. and it doesn't have the dining options of other nearby hotels, the location is priceless. In town for conferences on my last two visits to Hawaii, the Ala... More

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My whole family stayed here and the hotel accommodated all of our different needs amongst an age range of 60 years! The rooms are excellent. The old part is more quaint and a little less noise protected, but not an issue. The newer area was excellent. The Banyan bar is a lovely oasis to return to and please do yourself... More

Was this review helpful? Yes 2
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel for two days at the end of our holiday after staying in Waikiki at another hotel this hotel was a real disappointment. The hotel itself is ok, reasonable price and comfortable. Although we had to ask for additional towels and an extra pillow upon checking into our room. The location is terrible.... It couldn't be... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Kona tower(14)
  • Food court(6)
  • Shopping center(5)
  • Very nice(5)
  • Parking lot(5)
  • Friendly and helpful(3)
  • Shopping mall(3)

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ala Moana Hotel 3*
Reservation Options:
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

860 photos of this hotel

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Amenities (55)
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Kona Tower City Mountain View (36)
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Kona Tower Partial Ocean View (38)
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One Bedroom Mountain View (41)
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One Bedroom Ocean View (46)
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Pool (8)
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The Hotel (43)
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Waikiki Tower City Mountain View (39)
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Waikiki Tower Ocean View (35)
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Waikiki Tower Partial Ocean View (32)

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#60 Top resorts Hotel in Honolulu
Hotel Class
Number of rooms
1169

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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