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Ala Moana Hotel

3.0 of 5 410 Atkinson Drive, Honolulu, Oahu, HI 96814
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Ala Moana Hotel
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Ala Moana Hotel
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1,367 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

This place is amazing! Brilliant location. Super friendly and efficient staff. Gym, pool, laundry, restaurants, gift shop, convenience store all on site. Ala Moana Shopping Centre is a carpark away! Free high speed WiFi!! Great bed and shower! All the TV channels needed for those relaxing times. Walking distance to anywhere you could want to go!! I'm definitely coming back... More 

Was this review helpful? Yes 1
Cheyenne, Wyoming, United States
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

We selected this hotel based on price and that it was near the bus route -- and not far from Waikiki. We were surprised by how nice it was. May be an older hotel, but has been well maintained. We were upgraded to a suite both times we stayed there. (Before and after the Norwegian Cruise around the islands.) It... More 

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for allowing us to host you and we hope you will return soon. Warmest Aloha More 

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I thought all cheap hotels in Waikiki area are OLD and 80's style interior but this Ala Moana hotel was wayyyy better than I thought. Most hotels in Honolulu are very old that I know. I love shopping and walking on the beach. The mall is connected to the hotel is plus. You can walk to the ala moana beach.... More 

Was this review helpful? Yes 2
AMHGM, Manager at Ala Moana Hotel, responded to this review

First of all, thank you for selecting the Ala Moana Hotel Condominium for your recent stay in Honolulu. Being a hotel condominium, management structure is very unique. Although the hotel rental program manages the majority of units in the building, a handful of unit owners prefer to self-manage or contract outside property management companies such as Luxury Suites International, Hawaii... More 

Kailua-Kona, Hawaii
Top Contributor
80 reviews 80 reviews
21 hotel reviews
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When i travel, I stay in small, relatively inexpensive hotels. Last week my wife had eye surgery and KP.org put us up at the Ala Moana Hotel, hard by the eponymous (and enormous) mall, halfway between downtown HNL and Waikiki. The rack rate quoted for this hotel was $170 and on line they were offering a Kamaaina rate of 139.... More 

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us. Please stay with us when your wife is more mobile and can enjoy what our area offers. More 

Top Contributor
56 reviews 56 reviews
25 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have travelled to Hawaii over 20 times. The last three years have all been business trips (6) with an extra 4 days added for R&R. We have stayed here 4 times. At $190 a night it is a good value. We like the close proximity to Conv. Ctr and great restaurants nearby. Only complaints are: 1. redo the old... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked a deal thru Groupon purporting to be the Alamoana in Honolulu. Got there and the room we got was run by a private manager. There was no soap in our room. Alamoana refused to give us soap so we had to go buy our own. They gave us a 24 hour phone to call the manager but all we... More 

Was this review helpful? Yes 2
AMHGM, Manager at Ala Moana Hotel, responded to this review

First of all, thank you for selecting the Ala Moana Hotel Condominium for your recent stay in Honolulu. Being a hotel condominium, management structure is very unique. Although the hotel rental program manages the majority of units in the building, a handful of unit owners prefer to self-manage or contract outside property management companies such as Luxury Suites International, Hawaii... More 

Honolulu
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I'd always liked the Ala Moana Hotel and went there frequently to pick up friends and have dim sum, but the last time I got a nasty surprise. I was late for lunch so I used the valet parking. When I was done an hour later I got my ticket validated at the restaurant. I gave the ticket to the... More 

Was this review helpful? Yes
Wailuku, Maui, Hawaii
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfectly located close to Waikiki but with convenient parking. Shopping at your doorstep the entire ALa Moana Shopping Center. Clean comfortable rooms at fair price. This is our hotel of choice when visiting Honolulu which we do regularly. This last time we had as small exhibit at the COnvention Center. We had two rolling bags to carry all our display.... More 

Was this review helpful? Yes 3
Ron T, Manager at Ala Moana Hotel, responded to this review

Dear OldWailukuInn, I am glad that our hotel meets all of your expectations while on Oahu. Our locations does have its benefits when visitin the Ala Moana Shopping Center or attending a meeting at the Hawaii Convention Center. mahalo again for the nice comments and hope that you will return in the near future. More 

Toronto, Canada
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Our rooms were too small and the staff was not very accommodating to my family who preferred to use the staircase over the elevator for exercise and other personal reasons. I would have liked to put a rating down between poor and average. For some people, this hotel setting will work. I didn't find this hotel to be average, when... More 

Was this review helpful? Yes 1
Ron T, Manager at Ala Moana Hotel, responded to this review

I am sorry that we could not meet your room and service expectations on your most recent visit to Hawaii. We will review your comments with the staff in the front area to ensure that they are being attentative to all of our guest needs. Once again please accept my apology for my staff and hotel not meeting your expectations. More 

Kailua-Kona, Hawaii
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at a private 1-bedroom unit (VRBO) on Fl #24 and it was amazing. It faced the ocean with a sunset each night. Clean and fully stocked with kitchen cookware/utensils. Lots of room for family of 4. Although it's a private rental, you still deal with hotel staff for check-in/out and standard hotel services and they were all great.... More 

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Kona tower(14)
  • Food court(6)
  • Parking lot(5)
  • Shopping center(5)
  • Very nice(5)
  • Shopping mall(3)
  • Friendly and helpful(3)

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

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