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Ala Moana Hotel

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410 Atkinson Drive, Honolulu, Oahu, HI 96814
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Ala Moana Hotel
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Ala Moana Hotel
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1,465 reviews from our community

Traveler rating
    271
    638
    347
    111
    98
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (256)
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  • All months
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Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Great bell service! Very friendly greetings from staff who were great at opening doors and answering questions. Small rooms. Location was handy for the conference centre across the street. Free wifi in room but not in lobby. Convenience store on the main floor. Parking was $20/day in and out okay (easy self park). Mini fridge and microwave in room. Overall... More 

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Bangkok, Thailand
1 review
1 of 5 stars Reviewed 2 days ago NEW

The front desk staff, and manager are absolutely the worst. They show no concern at all for their guests' time, or money, and made no effort to rectify problems that they created. Almost all of the guests who checked in, or tried to do so waited for 80 minutes or more only to find many problems with lost reservations, wrong... More 

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Kamuela, Hawaii
Top Contributor
150 reviews 150 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I have been coming here for years. They have kept the hotel updated and it is a good hotel. The location is next to the Ala Moana Shopping Center which will keep you very busy. The hotel offers a restaurant, gift shops, convenience store etc. I highly recommend staying hee.

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Colbert, WA
Top Contributor
79 reviews 79 reviews
22 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff is very well versed in customer service, one was a little perfunctory but all of the others were very good. The facility was clean, well-kept and quiet. The partial ocean views from the Waikiki Tower balcony were very nice, and the city lights at night were pleasant. The hotel is an easy walk to the Ala Moano Park,... More 

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Playa Del Rey, CA
Senior Contributor
37 reviews 37 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

We stayed here pre AND post cruise. The rooms are priced low for a reason. UGH! The rooms are too small to accommodate two people with luggage for a cruise. Our room had one small "queen-sized" bed that had the most uncomfortable pillows and thin bedding. The room was probably one-third the size of our stateroom on the ship. Our... More 

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I always stay at this hotel (Waikiki tower) when visiting Oahu. Our room and bathroom are clean and they provided everything we need such as an ironing board, iron, coffee maker, and a mini refrigerator. We didn't care much for the view but we had an awesome city view that looks even better at night. But the best thing about... More 

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Canberra, Australia
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We were pleasantly surprised by this Hotel in Hawaii. The room was clean and we had a window with grill so it looked like a balcony and we were able to open the sliding door. It worked well for us. The service desk (Samantha) were helpful and even let us use the hospitality room to get ready for our long... More 

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West Palm Beach, Florida
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here twice. Conveniently located at the huge Ala Moana Shopping Center, which has every kind of restaurant and shops. Hotel is situation outside of the busy Waikiki and not far from the downtown Honolulu area. Stayed in a studio with one bedroom. My view was of the mountains and city, which I actually prefer. Lots of stuff to... More 

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Calgary
Top Contributor
106 reviews 106 reviews
39 hotel reviews
104 helpful votes 104 helpful votes
3 of 5 stars Reviewed 1 week ago

I was booked into this accommodation on a recent 5 day business trip. -Pros: -clean, modern -nice amenities such as a better than usual fitness room, pool, three restaurants including a dining room on the top floor, very well stocked convenience store (more like a grocery store including full liquor selection and the usual tourist paraphernalia) -close to the Ala... More 

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Contributor
13 reviews 13 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

last minute reservations, arrived and had to wait about an hour to check in, so many people in line and only three staff members to check in guests...the hotel room was extremely nice. two members of the hotel staff walked in on me to change shower curtain, unfortunately i was getting ready to go hit the beach so i was... More 

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and allowing us to host you. We are currently installing a new computer system which requires much training and we apologize for any inconvenience this caused. We will soon be announcing some terrific news that will make your next stay even more enjoyable! Warmest Aloha More 

Hotel Review Summarization

What travelers say

  • Kona tower(13)
  • Food court(6)
  • Parking lot(5)
  • Shopping center(4)
  • Very nice(3)
  • Friendly and helpful(3)
  • Shopping mall(3)
Questions? Get answers from hotel staff and past guests. Ask a question

924 photos of this hotel

Traveler photos: See what travelers like you saw

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Hotel & grounds (90)
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Pool/beach area (29)
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Room/suite (105)
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Bathroom (19)
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View from room (60)
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Dining (1)
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Other (158)

Expert photos: Taken by TripAdvisor travel experts

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All expert photos (424)
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Amenities (55)
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Kona Tower City Mountain View (36)
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Kona Tower Partial Ocean View (38)
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One Bedroom Mountain View (41)
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One Bedroom Ocean View (46)
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Pool (8)
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Restaurants and Bars (51)
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The Hotel (43)
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Waikiki Tower City Mountain View (39)
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Waikiki Tower Ocean View (35)
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Waikiki Tower Partial Ocean View (32)

Management photos: Courtesy of the property manager

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All management photos (38)
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Hotel & grounds (17)
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Dining (1)
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Room/suite (10)
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Pool/beach area (3)
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View from room (1)
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Bathroom (1)
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Other (5)
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Amenities