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Ala Moana Hotel

3.0 of 5 410 Atkinson Drive, Honolulu, Oahu, HI 96814
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Ala Moana Hotel
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Ala Moana Hotel
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1,393 reviews from our community

Traveler rating
    257
    598
    336
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    95
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
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    (345)
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Contributor
14 reviews 14 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

right next door to the Ala Moana Mall. Waking up early, I crossed the parking lot to find Starbucks open at 6am:). There is a nice gift shop in the lobby. Pool is nice, but very windy. No food or snack bar there...only a fancy Chinese restaurant on the same floor (3), which apparently brings in those looking for that.... More 

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Maui, Hawaii
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

property great, staff awesome....I checked in this hotel many times. one of the regular clerks frontdesk Heidi had the worst guest. I was at the next counter. I overheard everything. Mr. woobury is what I heard the manager call him. his wife was mouthing off in a very cocky way. He was mad because the room wasnt ready. I always... More 

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Sydney, Australia
1 review
1 of 5 stars Reviewed 3 days ago NEW

I would never stay at this hotel, or any other hotel run by Luxury Suites International again. The commercial arrangements between the hotel operator, the condominium owners and the marketing company make for a guests nightmare. The staff are incredibly rude, unhelpful and hide behind the marketing company and owners as their copout for every problem. The guest is caught... More 

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Davis, California
Contributor
12 reviews 12 reviews
5 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Ala Moana a few times. The service is always really good. The front desk, valet, mini store, everyone is always polite and helpful. The rooms are small and dated, with old fashion bed covers, but it's clean and a good value for business trips. Close to the mall and a good people watching food court... More 

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Calgary, Canada
Top Contributor
54 reviews 54 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was amazing. Felt like a first class hotel. Even though I stayed here for one night due to airplane issues. The Ala Moana hotel seems humble, first rate and charming. The bell service was fast even though the hotel was busy. The front staff were nice. My only thing though was the bed was kind of hard and... More 

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us (even if it was by happenstance). Next time, please stay longer! Warmest Aloha More 

Arlington, Virginia, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ala Moana Hotel is conveniently located near Honolulu's biggest mall. Connected by a parking lot ramp you have easy access to several stores and restaurants including Macy's, Starbucks, and many others. Plus when you stay here you get 10% off at Macy's. (Including: sale clearance, and regular price. Offer may change without notice) Overall The Ala Moana Hotel is... More 

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for allowing us to host you. When you return (and we hope that you return soon), we may have some wonderful new enhancements for your enjoyment. Warmest Aloha More 

2 reviews
5 of 5 stars Reviewed 1 week ago

My husband and I recently stayed at this hotel and had the best server at the Plantation Cafe ever. Her name was Miyoko. She went above and beyond her job duties to serve us, and even toasted our french toast for us. She always kept our glasses full and ensured our needs was met. She had a very pleasant attitude,... More 

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and they will be posted for all to see. Please hurry back soon. Warmest Aloha More 

Guelph, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

I recently stayed at the Ala Moana as I was attending a conference which was at the hotel. The location is excellent if you plan to shop and it is walking distance to the beach (nice enough to visit, but not ideal for enjoying the beach). The beach area appears to be somewhat 'ghettoish.' Do not have expectations of finding... More 

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AMHGM, Manager at Ala Moana Hotel, responded to this review

We are grateful you chose to stay with us and we apologize for any inconvenience. Please come back soon. More 

Melbourne, Australia
Top Contributor
65 reviews 65 reviews
37 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 2 nights and found it to be the best value for money out of our entire trip. It is a great hotel if you are planning on being out most of the day and need a good comfortable place to come back to. It is also located right next to the Ala Moana shopping centre which makes it... More 

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Value with aloha - mahalo for allowing us to host you and please hurry back soon! More 

Newcastle, Australia
Top Contributor
166 reviews 166 reviews
25 hotel reviews
85 helpful votes 85 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is in a great location for shopping. Hotel restaurant (Signatures) is very dear. There is both a Chinese and Japanese restaurant in the hotel itself. Cafe only open for breakfast, but was good value esp with senior ( over 55) discount. Do not book this hotel on a public holiday as everything is closed. Nothing is open in... More 

Was this review helpful? Yes
AMHGM, Manager at Ala Moana Hotel, responded to this review

We are grateful that you chose to stay with us and we urge you to hurry back soon so that we may change that "average" to an "extraordinary"! More 

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Hotel Summarization (Beta)

What travelers say

  • Kona tower(14)
  • Food court(6)
  • Shopping center(5)
  • Parking lot(5)
  • Very nice(5)
  • Shopping mall(3)
  • Friendly and helpful(3)

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
Reservation Options:
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

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