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All 82 Honolulu hotels

Ala Moana Hotel

3.0 of 5 Hotel   |   410 Atkinson Drive, Honolulu, Oahu, HI 96814
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68%
Ranked #61 of 82 hotels in Honolulu
A recent review
3 of 5 stars reviewed yesterday
wabster Sydney, Australia
  • Reviews (1,250)
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  • Room tips (212)
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1,250 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (212)
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English first
Sydney, Australia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed yesterday NEW

We overnighted at Ala Moana while flying Hawaiian Airlines from PDX back to SYD. We checked in about 2.30pm, avoiding the 3pm rush in evidence when we went back to reception to get our second door keycard enabled. When we got served, the rather snotty reception member immediately said "you must have had it near a phone" which was ridiculous... More

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Sydney, Australia
1 review
2 of 5 stars Reviewed 1 week ago NEW

The hotel itself is ok for the price, our room is a bit older but clean and the location is a bit further away from the beach as advertised. It is a decent place to stay during a conference, not so much for a vacation. However, we had a very bad experience with the staff at the reception. My wife... More

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South Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

A guide-book essential (from a company that rhymes with Hodor, for you Game of Thrones’ fans) ranks this a best bet for moderate lodging and Hawaii Magazine readers named this a top budget pick for 2014. I would happily return, despite a very rough start. We waited an aggravating half an hour to check in. (When I waited seven minutes... More

Was this review helpful? Yes 2
Jakarta, Indonesia
Senior Contributor
38 reviews 38 reviews
20 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Ala Moana Hotel simply because I attended a conference held here. I did not have many expectations before leaving home, but I did read some reviews just to get an idea. I know hotels in the USA are very different than hotels back home when it comes to service. You just get what you paid for,... More

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us and we hope you will return in the future. As to shopping, there will be a number of exciting new stores opening shortly. We will sy a hui hou! More

Nashville, Tennessee
Top Contributor
65 reviews 65 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

United Airlines put us up here due to maintenance issues and our having missed our connection. It was convenient to food. The hotel had several restaurants and it was across the street from a HUGE shopping mall. Although we arrived at approximately 7 pm, the concierge assisted us in getting a tour the next day, which was GREAT. I feel... More

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AMHGM, Manager at Ala Moana Hotel, responded to this review

We wish your visit had been under different circumstances but mahalo for staying with us and we hope to serve you again soon. Warmest Aloha More

Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The Ala Moana hotel is really a good choice for Honolulu - the biggest reason being its location, just a short walk from Waikiki (without being in the middle of that madness) and connected to the Ala Moana Shopping Center, which has all the shopping you could ever want and houses Honolulu's main bus terminal for great connectivity. I have... More

Was this review helpful? Yes 2
Tucson AZ
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked for 8 nites and checked out after 4. Would have left sooner but my conference was in hotel. Very stingy with the coffee! Asked for an extra packet for the room (2 adults in room) and was told NO! Complained at front desk and still told "no"! Unless I wanted to pay $2.50 per packet! I've never been in... More

Was this review helpful? Yes 2
Ron T, Manager at Ala Moana Hotel, responded to this review

Dear MonsoonTucsonAZ, Please accept my sincere apology for the inconvenience regarding the supplying of coffee in your room. Our normal procedure is to provide one set of coffe good for 2 mugs to start your day and these packets were replaced daily when the maid cleaned the room. Exceptions can and will be made but unfortunately we could did not... More

Milford, Connecticut
Contributor
11 reviews 11 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Huge hotel near the water (0.5 mile walk from the door to the water at the Ala Moana beach park). Walking distance to Waikiki, and the associated shopping area, zoo etc. Interior not amazing, but no complaints. Hotel has several restaurants, as well as a store with everything from gifts and aspirin to food and beverages. Rooms are sufficient, and... More

Was this review helpful? Yes 1
Menlo Park
Contributor
14 reviews 14 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

If you are expecting a 5 star hotel then go to the Royal Hawaiian. This hotel is very convenient for a number of reasons. Within walking distance to the convention center, also the Ala Moana Beach Park, even Waikiki if you feel like walking. And the extra of being next door to the Ala Moana Shopping center with all its... More

Was this review helpful? Yes 2
Ron T, Manager at Ala Moana Hotel, responded to this review

Aloha Roger T., I am glad that you enjoyed you stay at the Ala Moana Hotel. Glad to see that the location suited your needs. Hope to see you on your return trip to Hawaii. Aloha. More

Anchorage, Alaska
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Which is the best thing you can say about this hotel. It's the only reason to stay there. Unless of course you like bad service!!! Requested an ocean view, king room in the tower. Upon check-in was sent to a mountain view, double room. Took over an hour to get that sorted out . . . Every request was met... More

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Hotel Summarization (Beta)

What travelers say

  • Kona tower(14)
  • Food court(6)
  • Parking lot(5)
  • Shopping center(5)
  • Very nice(5)
  • Friendly and helpful(3)
  • Shopping mall(3)

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ala Moana Hotel 3*
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#61 Top resorts Hotel in Honolulu
Hotel Class
Number of rooms
1169

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