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Ala Moana Hotel

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410 Atkinson Drive, Honolulu, Oahu, HI 96814
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1 room 1 guest
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Ala Moana Hotel
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1,546 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
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  • Chinese (Simplified) first
  • English first
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  • German first
  • Indonesian first
  • Italian first
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  • Korean first
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  • All months
    (1546)
  • Mar-May only
    (408)
  • Jun-Aug only
    (415)
  • Sep-Nov only
    (358)
  • Dec-Feb only
    (365)
All months
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

Our plane broke so the Airline put us in a hotel overnight. I mean who can complain about spending a free night in Hawaii so I wont. If you like a nice room, city life, distant views around other hotels of the mountains or ocean then this is just your place. Good for conventions, wedding parties and down plane stayovers.... More 

Was this review helpful? Yes 2
AMHGM, Manager at Ala Moana Hotel, responded to this review

We are sorry that your stay was caused by air travel issues but we are grateful that you allowed us to host you. Hurry back when you can enjoy all the unique benefits our location has to offer. Mahalo and Warmest Aloha More 

Narrabeen, New South Wales, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

While the hotel is under renovation the location suited us as it was crazy busy at the Waikiki end of toen. The hotel has easy access to the Ala Moana Mall where all the great department store bargains can be found. The Trolley buses go right past the front door every 5-10 minutes. The beach is a short walk across... More 

Was this review helpful? Yes 3
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us. next time I think you might find the Ala Moana Hotel to be the perfect base to enjoy all the attractions our Beautiful Island has to offer. Mahalo and Warmest Aloha More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We really enjoyed our stay, the rooms are excellent, hotel in a good location. The staff are very accommadating to our needs. Great resturant on site. Great view and close to the beach and other sites. We have stayed here on numerous occassions.

Was this review helpful? Yes 3
AMHGM, Manager at Ala Moana Hotel, responded to this review

Music to our ears! We look forward to hosting you again and thank you for your kind words and patronage! Mahalo and Warmest Aloha More 

Hilo, Hawaii
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 1 week ago

Parking lot was full, went around 3 times, and was told to park across the street at the shopping center parking lot! Check in took an hour and ten minutes! No soap in room to take a shower! Asked to speak to the general manager, was brushed off to fill out guest survey card instead.

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

We are grateful for the support of our Kama'aina guests and we have noted your comments.It is only through your caring concern that we improve and live up to the standards you, our valued guest, deserve. Rest assured, your comments were shared with the respective department heads. Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Honolulu, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Our family has stayed yearly at the Ala Moana Hotel for years. Last Oct was the first time things were really bad. Couldn't accommodate our room request (they always reserved the same room for us every year before) then it took over 2hrs to get us in another acceptable room only to find out the rate we were being charged... More 

Was this review helpful? Yes 2
AMHGM, Manager at Ala Moana Hotel, responded to this review

We certainly hope the tradition continues! Warmest Aloha More 

Mililani, Hawaii
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel is really nice, its not as expensive as the Hilton and it over looks Ala Moana park and mall. Its in walking distance from the park and mall. Also, there are all sorts of things to do inside as well, there is a bar and the staff is really nice too.

Was this review helpful? Yes 1
Pleasanton, Ca
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Property is clean, modern, and safe. $20 per day for self-parking in their underground garage. Right next door to the Ala Moana Shopping mall and across the street from the Ala Moana Beach Park. Short 3 minute walk from an access ramp from the hotel to the mall on the Macy's 2nd level parking lot. You can walk from the... More 

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
Stockholm, Sweden
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Booked this place in last minute. Stayed for 2 nights. Great staff, near to the mall, nice pool, clean room, good wifi. I little bit away from the crowded Waikiki beach which we thought was good. It was easy to just take a uber there (much cheaper than taxi)

Was this review helpful? Yes 2
Albuquerque
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here every year for a convention I attend. It's not only convenient to the Convention Center, but also to the Ala Moana Shopping center, the transit hub and the beach. The staff remembers me from year to year and always takes great care of me. Also, there has never been any problems with may service dog- a huge... More 

Was this review helpful? Yes 2
AMHGM, Manager at Ala Moana Hotel, responded to this review

Music to our ears! Glad to know you will be back soon and we look forward to hosting you again and when you return we have some exciting improvements. A new all day dining option will open this Fall and all the guest rooms will be refreshed starting this summer and finishing before year end. There is a whole wing... More 

Hotel Review Summarization

What travelers say

  • Kona tower(13)
  • Food court(6)
  • Parking lot(5)
  • Shopping center(4)
  • Very nice(3)
  • Friendly and helpful(3)
  • Shopping mall(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,006 photos of this hotel

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Room/suite (112)
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Pool/beach area (30)
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Bathroom (22)
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Hotel & grounds (91)
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View from room (63)
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Dining (1)
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Other (168)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (55)
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Kona Tower City Mountain View (36)
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Kona Tower Partial Ocean View (38)
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One Bedroom Mountain View (41)
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One Bedroom Ocean View (46)
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Pool (8)
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Restaurants and Bars (51)
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The Hotel (43)
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Waikiki Tower City Mountain View (39)
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Waikiki Tower Ocean View (35)
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Waikiki Tower Partial Ocean View (32)

Management photos: Courtesy of the property manager

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All management photos (95)
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Hotel & grounds (63)
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Pool/beach area (3)
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Dining (12)
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Room/suite (10)
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View from room (1)
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Bathroom (1)
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Other (5)
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