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Ala Moana Hotel

3.0 of 5 410 Atkinson Drive, Honolulu, Oahu, HI 96814
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#60 of 82 Hotels in Honolulu
1,306 Reviews 3.5 of 5 stars
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Ala Moana Hotel
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Ala Moana Hotel
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1,306 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lahaina, Hawaii
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

Just stayed at Ala Moana hotel this past weekend. Front desk clerks were very friendly and helpful. Got an upgrade from kona tower to Waikiki tower. View wasn't that great but it was ok. Rated 4 star because this was a first trip with gf's ever and we didn't really know if we should tip the valet every time we... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Very clean and secure hotel. Had a few quirks about the hotel key in the elevator. But They quickly helped and rekey my card. I had a wonderful view of Waikiki and Ala Moana Beach. And the Large shopping center is right next door. And hip Night club right downstairs of the hotel. I enjoyed my stay there,

Was this review helpful? Yes
Hollywood, CA
Contributor
14 reviews 14 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW via mobile

On my vacation to a wahoo I had the misfortune of staying at the Alamo want to hotel. I was really looking forward to spending some time enjoying the pool side area and getting some sunshine. A group of about 20 people came up to the pool several of them got in the pool in their clothing and the rest... More

Was this review helpful? Yes 1
Ron T, Manager at Ala Moana Hotel, responded to this review

Dear Mermaid2869, Please accept my sincere apology for the incident that took place on Saturday, September 27 at the hotel pool. You can assure that I will be personally following up with the persons involved and their handling of the situation at hand. I can assure you that this type of incident is very rare and may be the first... More

New York City, New York
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked an unit through a private management company. As I learned, these are individual condo units, and some are managed by hotels and some are by private management companies. If you can shop for a good price, it is a good bargain - great location, close to shopping and the airport, restaurants. We were lucky enough to find an... More

Was this review helpful? Yes 1
Silver Spring, Maryland
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Let's start with what this hotel has in its favor. If you are looking for a hotel close to the Convention Center or Ala Moana Shopping Center, or to save a few bucks from what you would pay closer to Waikiki Beach, then this hotel might work for you. No complaints with the rooms (although smaller than average) or staff.... More

Was this review helpful? Yes 2
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

If you have a later flight and arrive at this hotel after 9pm.... don't expect any service. Just give them your money and go to your room and shut up. The hotel basically rolls up the sidewalks at this time and doesn't want to be bothered with anything. Want to take a dip in the pool after a long flight?...forget... More

Was this review helpful? Yes 5
Ron T, Manager at Ala Moana Hotel, responded to this review

I am sorry that we could not satisfy your need for someplace to grab a bite after your arrival late at night. unfortunately, due to the lack of demad for food or cocktails late at night, all outlets do close at around 10pm during the week and stay open later on the weekends. More

Turin, Italy
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I chose this hotel for its closeness to the Hawaii Convention Center. I discovered later that it is also very close to a large shopping center and a nice beach park. Waikiki beach is at walking distance. Local friends recommended me to book a room in the Tower section of the hotel with ocean view, and I was not disappointed.... More

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Perfect place to shop at Ala Moana Shopping Center. It's across the parking lot. The Ala Moana beach park is across the street for swimming and running. Rooms are small and will be tight for more than 2 persons. Parking is expensive and if you don't need don't rent one. Everything you need is at the mall.

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Shopping in paradise! Mahalo for staying with us. Hurry back soon the mall is expanding! Warmest Aloha More

kaneohe
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we decided to book a room since we were attending a function here. we were happily surprised at the top notch service at check in, an unexpected upgrade and very comfortable room and bed. nice ocean view. we weren't expecting much and ended up being "WOWED"

Was this review helpful? Yes 1
kauai
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First, the Ala Moana Hotel is just at the edge of Waikiki. So if you are local and you don't want to be in Waikiki or deal with the traffic in Waikiki, the Ala Moana Hotel is great. Second, there is a kamaaina rate that helps a lot. Third, it is located right next to the Ala Moana shopping center.... More

Was this review helpful? Yes 3
AMHGM, Manager at Ala Moana Hotel, responded to this review

We are so pleased you enjoyed your stay; please come back soon! More

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Hotel Summarization (Beta)

What travelers say

  • Kona tower(14)
  • Food court(6)
  • Parking lot(5)
  • Very nice(5)
  • Shopping center(5)
  • Shopping mall(3)
  • Friendly and helpful(3)

Additional Information about Ala Moana Hotel

Address: 410 Atkinson Drive, Honolulu, Oahu, HI 96814
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ala Moana Hotel 3*
Number of rooms: 1169
Reservation Options:
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Also Known As:
Hotel Ala Moana
Ala Moana Honolulu
Ala Moana Hotel Hawaii/Honolulu

871 photos of this hotel

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View from room (45)
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Pool/beach area (27)
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Room/suite (92)
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Bathroom (13)
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Hotel & grounds (77)
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Expert photos: Taken by TripAdvisor travel experts

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Amenities (55)
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Kona Tower City Mountain View (36)
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Kona Tower Partial Ocean View (38)
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One Bedroom Mountain View (41)
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One Bedroom Ocean View (46)
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Pool (8)
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Restaurants and Bars (51)
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The Hotel (43)
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Waikiki Tower City Mountain View (39)
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Waikiki Tower Ocean View (35)
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Waikiki Tower Partial Ocean View (32)

Management photos: Courtesy of the property manager

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Hotel & grounds (17)
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Dining (1)
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Room/suite (10)
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Pool/beach area (3)
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View from room (1)
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Bathroom (1)
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Other (5)
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