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Ala Moana Hotel

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410 Atkinson Drive, Honolulu, Oahu, HI 96814
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Ala Moana Hotel
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Ala Moana Hotel
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1,445 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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Seattle, Washington
Contributor
14 reviews 14 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed here multiple times on business. The location is great, if you like shopping. The rooms are a good size with a microwave and mini fridge. However, in some rooms you can't adjust the thermostat so your room gets REALLY cold. Also, the beds aren't the greatest. All in all, this hotel is clean and comfortable with a... More 

Was this review helpful? Yes 2
Corona, California
Top Contributor
121 reviews 121 reviews
29 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed 1 week ago

On a recent business trip to Hawaii, I was booked at this hotel. I found the rooms the size of a postage stamp with no amenities. The room was clean and the maid was thorough each day. I did have a view of the ocean from the 13th floor. When I went to check in, reception had a difficult time... More 

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for allowing us to host you and we apologize for any inconvenience.We will soon be announcing some terrific news that will make your next stay even more enjoyable! Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Lahaina, Hawaii
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ala Moana Hotel in Honolulu, Hawaii is located next to the Ala Moana shopping mall. In fact there is direct access to the mall via a pedestrian ramp connecting the two properties. No!! The hotel is not in the Waikiki section of Honolulu, But it is a short walk - about 20 minutes to Waikiki. Or there are trollies... More 

Was this review helpful? Yes 3
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words from a sophisticated traveler, we are grateful to have had the opportunity to host you and we hope you return soon. Warmest Aloha and Ā hui hou kākou (Until we meet again) More 

Kihei, Hawaii
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay was fantastic because of happy, helpful staff. The room on the other hand was just ok. Somewhat outdated and in need of some repairs and it was mostly clean. I say mostly because the coffee tasted like soap (probably cleaned the pot but wasn't rinsed) and the glassware all smelled strongly of windex. With no plastic on the... More 

Was this review helpful? Yes
AMHGM, Manager at Ala Moana Hotel, responded to this review

We appreciate you bringing these matters to our attention for it is only through your caring concern that we improve and live up to the standards you, our valued guest, deserve.We will soon be announcing some terrific news that will make your next stay even more enjoyable! Mahalo nui loa (Thank you very much) and Warmest Aloha More 

Ipswich, United Kingdom
Top Contributor
83 reviews 83 reviews
41 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

It had been 10 years since I stayed at this hotel. Prior to that we had stayed probably seven Christmases and new years in a row. This hotel has always been in a location that I preferred being outside the mad scramble of Waikiki. One thing that may not be made terribly clear to an outsider is that there are... More 

Was this review helpful? Yes
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us and we truly appreciate the feedback. We apologize for any inconsistencies with service. Rest assured, your comments were shared with the respective department heads We appreciate you bringing these matters to our attention for it is only through your caring concern that we improve and live up to the standards you, our valued guest, deserve.... More 

Senior Contributor
32 reviews 32 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

spent 3 days there with my wife and 2 daughters. amazing. the hotel is great, and staff friendly. outside the hotel, you must go to the ala moana center. this is a mall and in the center of the walkway you have a pond filled up with enormous koi fish. it's wonderful. then we went for a walk on ala... More 

Was this review helpful? Yes
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and we look forward to hosting you soon. Shopping, sun, fun and a convenient place to serve a base for exploring the wonders and delights of our beautiful Island - hurry back soon - A Hui Hou Warmest Aloha More 

Melbourne, Australia
Top Contributor
69 reviews 69 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at the Ala Moana Hotel for one night before we did the Pride of America Cruise. The reason l stayed here is that it was close to the Port. We had Mountain views and in Kona Tower 4. It was a great location. Walking distance to the Ala Moana Shopping Centre. Ala Moana Beach Park which was great for... More 

Was this review helpful? Yes 2
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words from a sophisticated traveler, we are grateful to have had the opportunity to host you and we hope you return soon. Warmest Aloha More 

Kealakekua, Hawaii
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had the opportunity to stay at the Ala Moana hotel while on Oahu for business. Accommodations for the most part were good. Room was very spacious. And you cannot beat the location. It is right next to the Ala Moana Center which has tons of shopping and food options. It is also very easy to get to various locations in... More 

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for allowing us to host you and we apologize for any inconvenience. Please hurry back soon when your travels take you back to our beautiful Island. Warmest Aloha More 

winnipeg
Contributor
15 reviews 15 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

we stayed at Ala Moana Hotel the night before our Norwegian cruise. The hotel was close to the pier but also close enough to Waikiki that we took a couple of hours to walk around and have a great breakfast.

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for taking the time to rate us and we hope you enjoyed your stay. Please hurry back soon - A Hui Hou! More 

Wanganui, New Zealand
Contributor
16 reviews 16 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We stayed one night as a stop over on our way to Kauai. I chose the hotel for its proximity to the airport, and the mall nearby as we had a little spare time before our flight. The room was good, bed comfortable, staff friendly and helpful and the location was great!

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for the kind words and we look forward to hosting you soon. We will soon be announcing some terrific news that will make your next stay even more enjoyable! Warmest Aloha More 

Hotel Review Summarization

What travelers say

  • Kona tower(13)
  • Food court(6)
  • Parking lot(5)
  • Shopping center(4)
  • Very nice(3)
  • Shopping mall(3)
  • Friendly and helpful(3)
Questions? Get answers from hotel staff and past guests. Ask a question

916 photos of this hotel

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Hotel & grounds (88)
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Bathroom (19)
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Room/suite (105)
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View from room (60)
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Pool/beach area (29)
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Dining (1)
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Other (152)

Expert photos: Taken by TripAdvisor travel experts

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Amenities (55)
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Kona Tower City Mountain View (36)
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Kona Tower Partial Ocean View (38)
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One Bedroom Mountain View (41)
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One Bedroom Ocean View (46)
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Pool (8)
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Restaurants and Bars (51)
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The Hotel (43)
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Waikiki Tower City Mountain View (39)
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Waikiki Tower Ocean View (35)
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Waikiki Tower Partial Ocean View (32)

Management photos: Courtesy of the property manager

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All management photos (38)
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Hotel & grounds (17)
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Dining (1)
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Room/suite (10)
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Pool/beach area (3)
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View from room (1)
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Bathroom (1)
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Other (5)
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