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Ala Moana Hotel

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410 Atkinson Drive, Honolulu, Oahu, HI 96814
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1 room 1 guest
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Ala Moana Hotel
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1,541 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (275)
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  • All months
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  • Mar-May only
    (408)
  • Jun-Aug only
    (410)
  • Sep-Nov only
    (358)
  • Dec-Feb only
    (365)
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Hilo, Hawaii
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Parking lot was full, went around 3 times, and was told to park across the street at the shopping center parking lot! Check in took an hour and ten minutes! No soap in room to take a shower! Asked to speak to the general manager, was brushed off to fill out guest survey card instead.

Was this review helpful? Yes
Honolulu, Hawaii
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

Our family has stayed yearly at the Ala Moana Hotel for years. Last Oct was the first time things were really bad. Couldn't accommodate our room request (they always reserved the same room for us every year before) then it took over 2hrs to get us in another acceptable room only to find out the rate we were being charged... More 

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Mililani, Hawaii
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

This hotel is really nice, its not as expensive as the Hilton and it over looks Ala Moana park and mall. Its in walking distance from the park and mall. Also, there are all sorts of things to do inside as well, there is a bar and the staff is really nice too.

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Pleasanton, Ca
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Property is clean, modern, and safe. $20 per day for self-parking in their underground garage. Right next door to the Ala Moana Shopping mall and across the street from the Ala Moana Beach Park. Short 3 minute walk from an access ramp from the hotel to the mall on the Macy's 2nd level parking lot. You can walk from the... More 

Review collected in partnership with Amoma.com

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Stockholm, Sweden
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW via mobile

Booked this place in last minute. Stayed for 2 nights. Great staff, near to the mall, nice pool, clean room, good wifi. I little bit away from the crowded Waikiki beach which we thought was good. It was easy to just take a uber there (much cheaper than taxi)

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Albuquerque
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

I stay here every year for a convention I attend. It's not only convenient to the Convention Center, but also to the Ala Moana Shopping center, the transit hub and the beach. The staff remembers me from year to year and always takes great care of me. Also, there has never been any problems with may service dog- a huge... More 

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AMHGM, Manager at Ala Moana Hotel, responded to this review

Music to our ears! Glad to know you will be back soon and we look forward to hosting you again and when you return we have some exciting improvements. A new all day dining option will open this Fall and all the guest rooms will be refreshed starting this summer and finishing before year end. There is a whole wing... More 

San Diego
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended a Security Industry Expo at this hotel. Location is great as it is adjacent to Ala Moana Shopping Center. The staff are very friendly and accommodating. Rates are very reasonable. A distance from Waikiki Beach, so either have a car or take the trolley.

Was this review helpful? Yes
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us. Many visitors find the Ala Moana Hotel to be the perfect base to enjoy all the attractions our Beautiful Island has to offer.Perfect for business, meeting, shopping, sun, fun and a convenient place to serve a base for exploring the wonders and delights of our beautiful Island Warmest Aloha and Ā hui hou kākou (Until... More 

Mississauga, Canada
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Our 2 teen boys and my husband and I stayed in a diamond city view room with 2 double beds. It was a tight fit and the washroom was VERY small. Small sink, toilet and shower stall. The toilet had the front/rear wash let and dryer but the washroom always smelled badly. The hotel is beautiful and is the oldest... More 

Was this review helpful? Yes 2
AMHGM, Manager at Ala Moana Hotel, responded to this review

First of all, thank you for selecting the Ala Moana Hotel Condominium for your recent stay in Honolulu. Being a hotel condominium, management structure is very unique. Although the hotel rental program manages the majority of units in the building, a handful of unit owners prefer to self-manage or contract outside property management companies such as Luxury Suites International, Hawaii... More 

Hong Kong, China
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I chose this hotel because of its proximity to the Convention Center (3 minutes walk). I stayed for a total of 9 nights and am generally satisfied with the hotel. It is an older hotel and certainly not at par with top quality resort hotels in Southeast Asia. I have stayed in various Waikiki hotels before and this one is... More 

Was this review helpful? Yes 1
AMHGM, Manager at Ala Moana Hotel, responded to this review

Mahalo for staying with us . Our aim is to earn a "WOW" next time you stay with us. We have some news that we hope will earn us that "WOW" on your next visit. A new all day dining option will open this Fall and all the guest rooms will be refreshed starting this summer and finishing before year... More 

Hotel Review Summarization

What travelers say

  • Kona tower(13)
  • Food court(6)
  • Parking lot(5)
  • Shopping center(4)
  • Very nice(3)
  • Friendly and helpful(3)
  • Shopping mall(3)
Questions? Get answers from hotel staff and past guests. Ask a question

1,009 photos of this hotel

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Room/suite (112)
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Pool/beach area (30)
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Bathroom (22)
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Hotel & grounds (91)
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View from room (63)
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Dining (1)
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Other (168)

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Amenities (55)
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Kona Tower City Mountain View (36)
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Kona Tower Partial Ocean View (38)
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One Bedroom Mountain View (41)
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One Bedroom Ocean View (46)
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Pool (8)
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Restaurants and Bars (51)
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The Hotel (43)
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Waikiki Tower City Mountain View (39)
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Waikiki Tower Ocean View (35)
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Waikiki Tower Partial Ocean View (32)

Management photos: Courtesy of the property manager

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Hotel & grounds (65)
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Pool/beach area (3)
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Dining (13)
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Room/suite (10)
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View from room (1)
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Bathroom (1)
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Other (5)
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