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Regency on Beachwalk Waikiki by Outrigger

3.5 of 5
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255 Beach Walk, Honolulu, Oahu, HI 96815
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Regency on Beachwalk Waikiki by Outrigger
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266 Reviews from our TripAdvisor Community

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Traveler rating
    91
    125
    37
    11
    2
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142
60
5
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Melbourne
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a one bedroom on the top floor. The one bedroom was really just a room created by a partition from the main room. This meant that we did not have an overhead light in the separate bedroom. The only light was from a bedside lamp. This made it hard to see anything at nighttime, e.g. if we wanted... More 

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Christchurch, New Zealand
Level Contributor
7 reviews
4 of 5 stars Reviewed 2 weeks ago

It was moderately priced being a block away from beach ,but we found the location excellent.Spent 10 days with no problems.We didn't mind making our bed and keeping our condo tidy. Was quiet although friends were opposite a lift and said they found at times noisy.

Was this review helpful? Yes
Toronto, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

This is the first review I have ever written and I hope it helps others find this perfect place. The people at the hotel are very friendly, helpful, always willing to help, and willing to go beyond. For example, we were having an issue with my wife's wheelchair and the staff offered to come have a look and help fix... More 

Was this review helpful? Yes
walter t, General Manager at Regency on Beachwalk Waikiki by Outrigger, responded to this review

Aloha !! Thank you for you so much for your kind words and to take the time to share them with us. We hope to see you again on your next Oahu visit. Mahalo, Walter More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The customer service at this location is fantastic. Abraham was a great help to us with correcting a huge mistake by our travel agent. He worked with our family and the travel agent to get our rooms corrected with a helpful attitude and a smiling face.

Was this review helpful? Yes
walter t, General Manager at Regency on Beachwalk Waikiki by Outrigger, responded to this review

Aloha, Thank you very much for staying with us and thank you for sharing your comments. I will make sure to share your complements with our staff and we hope to see you again in Waikiki soon. Mahalo, Walter More 

Perth, Aust
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed July 20, 2015

We chose to stay at Regency on Beachwalk 36 as we were a travelling family of three adults and needed more than a hotel room. Having been to Hawaii 8 times in 9 years we've grown to know and love the place and have stayed in beautiful hotels like the Moana Surfrider right down to small 1 bed apartments like... More 

Was this review helpful? Yes 3
Auckland, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 19, 2015

The location is great if you want the hum drum of Waikiki but to be somewhat isolated. Easy access to the beaches, parks, Hilton village and Ala Moana Hawaii Center. Regency offers facilities that you can be comfortable at home or go out and be part of the scene. Lots of eating options including the fancy hotels on Waikiki... Excellent... More 

Was this review helpful? Yes 1
walter t, General Manager at Regency on Beachwalk Waikiki by Outrigger, responded to this review

Aloha!! Thank you so much for staying with us we thank you for the time that you spent in sharing your experience with us. We surely hope to see you again on your next Waikiki visit. Mahalo, Walter More 

Melbourne, Australia
Level Contributor
114 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
3 of 5 stars Reviewed July 11, 2015

This condo/apartment complex is excellently located but it is let down by (1) the bad service of front desk staff and (2) very dirty The staff were not very friendly or welcoming. Upon arrival, they just gave us our key and off we went. We were not given any info re how to access the free wifi, no info about... More 

Was this review helpful? Yes 3
walter t, General Manager at Regency on Beachwalk Waikiki by Outrigger, responded to this review

Aloha, I appreciate the time you spent to provide us with your feedback. I agree that the services that you mentioned on you comments was not in keeping with our company standards and did not received the gracious hospitality that we pride ourselves on and for that I apologize. Our welcome packets are always attached to the card keys and... More 

Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 7, 2015

I really enjoyed this condo hotel. I didnt realize that it would be a full apartment when I booked the hotel but it worked perfectly for myself. the only down fall was that it didnt provide daily cleaning like a normal hotel. Again I figured that it wasn't a normal hotel but just as beautiful. I would also recommend people... More 

Was this review helpful? Yes
walter t, General Manager at Regency on Beachwalk Waikiki by Outrigger, responded to this review

Aloha !!! Thank you so much for staying with us and it is always our pleasure to hear that our guests enjoyed their stay. I will make sure to share your comments to all of our staff. We hope to see you again on your next Waikiki visit. mahalo, Walter More 

Christchurch, New Zealand
1 review
4 of 5 stars Reviewed July 6, 2015

Excellent juice and coffee in reception area all hours of the day. Big lanai so we could store surfboards and paddle board out of the way. Two kids slept on sofa bed and found it very comfortable. All you could need in the kitchen and nice big bathroom. Laundry right opposite in the hallway. Location excellent

Was this review helpful? Yes
walter t, General Manager at Regency on Beachwalk Waikiki by Outrigger, responded to this review

Aloha!! Thank you very much for staying with us and we hope to see you again on your next Waikiki visit. Mahalo, Walter More 

Maui, Hawaii
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed July 5, 2015

This was booked for us, although I did review it before hand, by a travel agent as part of a long trip we are doing. I thought it looked fine, but I was a bit worried about it and I was right. The best thing is that the location is near the beach ( which is really crowded but still... More 

Was this review helpful? Yes 3
walter t, General Manager at Regency on Beachwalk Waikiki by Outrigger, responded to this review

Aloha, I would like to take you for staying with us and thank you for your comments. I have addressed your comments with our Managers and Staff. Please accept our sincere apology, as we did not extend to you our gracious hospitality that we pride ourselves on. It is unfortunate that we were not able to address this while you... More 

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