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Aqua Palms Waikiki

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1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
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Aqua Palms Waikiki
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Aqua Palms Waikiki
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1,516 reviews from our community

Traveler rating
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    38
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Top Contributor
59 reviews 59 reviews
44 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I spent 6 nights at this hotel and thoroughly enjoyed my stay! Rooms are spacious, clean and had everything I needed. Staff are very friendly and helpful and were able to answer all questions I had. Cleaners were also respectful of privacy, efficient and did a great job. I booked a partial view ocean view room. I could only see... More 

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Tucson
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My fiance and I chose this hotel for our wedding vacation because of their Black Friday special last November. We saw that it had good reviews and it was near the Hilton Hawaiian Village. We were pleased with the hotel overall. The standard room was a little crowded for 2 adults and two kids but we made it work. I... More 

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Carlsbad, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

My wife enjoyed out stay here while we were on a business/ personal trip. It is a great location, you can walk to the beach and Waikiki beach is with in walking distance as well. The staff was very friendly and accommodating, anything you needed they can help. The rooms were clean and updated. The traffic noise outside is kinda... More 

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Landstuhl, Germany
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Centrally located in Waikiki. View of Diamond Head and Park. Across the street from the Hilton Hawaiian Village. Clean rooms, discounts to adjacent coffee shop and IHOP. One block from Buffalo Wild Wings. Secure parking available on site.

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Visiting from Loch Lomond, Scotland. As I write, it is our last night of 5 nights, before our cruise. All the staff are excellent, so helpful and make you feel at home. The Manager's night of nibbles and cocktails is brill. Few managers take such trouble and this is a great touch. There is a Hilton Village across the road.... More 

Was this review helpful? Yes 2
Ko samui
Top Contributor
56 reviews 56 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Handy to the beach with a short walk through the Hilton. There are a few cafe's and restaurants nearby, as well as ABC stores that sell liquor and groceries. The building is in need of a referb with a number of maintenance issues, but generally, it is OK.

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Jandakosamui: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. I'm disappointed to hear that you had some maintenance issues during your stay and hope that you shared your concerns with our staff so that we were able to rectify the problem for you. All of the staff and management hope you were... More 

Detroit, Michigan
Top Contributor
74 reviews 74 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I visited this location for three days before going to Maui. Upon check in I found the staff friendly and helpful. The hotel and the rooms are clean but small. Ours had a balcony, fridge, microwave, Sony Playstation and a 40 inch tv. The bathroom had a shower but no tub. The side of the hotel we... More 

Was this review helpful? Yes 4
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Travelguymichigan: Mahalo for taking the time to share your recent stay at the Aqua Palms Waikiki in a city view room. The room key not only gets you a 10% discount at IHOP but also at the Wailana Coffee House on the corner and Macy's department store. While we are not right on the beach, it is a short... More 

Brea, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for two nights of our trip. When we arrived, we were delighted to find out we had been given a free upgrade to the penthouse! The suite was pretty nice with a king bed, couch, kitchenette, table, huge closet, and lanai. The staff was friendly and efficient with the check in process. We went... More 

Was this review helpful? Yes 1
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Darcy H: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. I'm delighted to hear that we were able to upgrade you to the penthouse and that you and your husband enjoyed the room. All of the staff and management look forward to the opportunity to serve you again! Me ke Aloha Pumehana,... More 

Kokomo
Senior Reviewer
8 reviews 8 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Very clean hotel however our room on the fifth floor didn't have but a foot balcony. Then was not told before hand of all "extraordinary charges" $15 @ day for your amenities which included the shampoos, coffee, Wi-Fi, etc in your room. Also charged extra $25 @day for parking. Charged $30 for beach towels. They did have a managers reception... More 

Was this review helpful? Yes 3
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Roger S: Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki. We have rooms we full balconies and ones with juliet lanais, which is what you received. I'm sorry that you were not happy with the Juliet lanai. The hospitality fee of $15 per day is for: shuttle service around... More 

Pago Pago, American Samoa
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Aqua is right across from the Hilton Hawaiian Village, which makes it extremely convenient for convention attendance. Friendly staff. Clean rooms. Convenient hotel parking. The hotel is also a short walk from various restaurants and social hubs, including Ala Moana Shopping Mall. They also have free, fast Internet in the rooms, a definite bonus.

Was this review helpful? Yes 4
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha coconutjd: Mahalo for taking the time to share your stay with us at the Aqua Palms Waikiki in January of this year. It is nice to see that you enjoyed your stay and were treated with the true aloha spirit for which we are known. All of the staff and management hope you were able to take home fond... More 

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