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Aqua Palms Waikiki

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1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
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Aqua Palms Waikiki
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Aqua Palms Waikiki
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1,545 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Blackburn, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Rooms are very clean and very comfortable. We were allocated a king room in the 6th floor with a city view with a microwave, coffee maker and fridge, which was used everyday! Whilst the view was not great, the hotel is greatly located for the beach which is one block away, we generally walked through the Hilton Hawaiian Resort to... More 

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San Diego
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

Upon arrival and checking at the front desk, Ryan the front desk attendant is not friendly at all! He wants us to place the parking pass within an hour or my vehicle will get towed (Dude we just arrived, can we get to our rooms first and rest???!!!). Which is physically impossible because there parking in not wide enough. Small... More 

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Elaine K: Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki. I'm extremely disappointed to hear that you are not a fan of ours. I'm sorry to hear that you felt Ryan was not helpful or friendly. That is very unusual, since we receive many compliments on his friendliness and... More 

North Highlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

Aqua palms is an older building, but the rooms are comfortable. We went to the walmart behind Ala Moana and bought groceries and used the fridge and microwave in the room. Free video rentals and free PlayStation was loved by the kids. The free shuttle to all the other Aqua hotels was a nice bonus. We also enjoyed the free... More 

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Jayme L: Mahalo for taking the time to share your families recent stay at the Aqua Palms Waikiki. I'm delighted to hear that you and your family enjoyed the property and it's many perks! All of the staff and management hope you took home fond memories of your stay with us and will give us the opportunity to serve... More 

Chandler, Arizona
Contributor
14 reviews 14 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel is situated 1 block from the beach, on a major bus route and surrounded by great restaurants! You actually get a 10% discount at IHOP next door by presenting your room key! Free DVD rental! PS 3 in the room. Friendly and helpful staff! Very welcoming and accommodating! Small pool. I didn't use it as the ocean is... More 

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha CarolG1141: Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki. I'm delighted to hear that you enjoyed your stay and would stay with us again! All of the staff and management look forward to the opportunity to serve you again on a return visit! Me ke Aloha Pumehana, With Warmest... More 

Janesville, Wisconsin
1 review
5 of 5 stars Reviewed 1 week ago

Had a very wonderful and enjoyable stay at the Aqua Palms. The staff was fantastic. My room was better than I expected. Thank you Aqua Palms staff for your part in a very enjoyable Hawaiian experience. If you are looking for good location and value, I highly recommend the Aqua Palms. "Mahalo"

Was this review helpful? Yes 1
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Rick L: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. I'm delighted to hear that you enjoyed the property and our staff! We look forward to the opportunity to serve you again in the near future! Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher General Manager More 

Porters Lake, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 1 week ago

Booked two nights at Aqua Palms Wakiki from Last Minute Travel. They are a booking agent that we have used in the past, that require you to pre-pay for your hotel stay. Upon arrival at the hotel, we were informed that there was an additional $15 per night resort fee! As we had paid in full, we contacted Last Minute... More 

Was this review helpful? Yes 1
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha BelleNovaScotia: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. Our hospitality fee covers many amenities such as: use of beach towels and beach chairs, Wi-Fi throughout the property, shuttle service around Waikiki, coffee, lemon water and apples in the lobby, daily newspaper, unlimited rentals of DVD's and P3 games, fitness center, in-room... More 

Cairns, Queensland, Australia
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was quaint in its décor but delightful non the less. We were on the 9th floor and the lifts were a little slow. The staff were wonderful and very helpful. The cleaning ladies always cheerful and happy. Even though it was not the Hilton I loved it.

Was this review helpful? Yes 1
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Margaret W: Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki. We are delighted to hear that you enjoyed your stay and look forward to the opportunity to serve you again in the near future. Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher General Manager More 

Koloa, Hawaii
Top Contributor
150 reviews 150 reviews
8 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

my husband was airlifted to HNL from Kauai for a medical emergency and the first night i slept in the chair in his hospital room. i had stayed at the Aqua Palms b4 many times and have always liked it. i was so glad to be in in this clean, comfortable, familiar hotel and room at a decent price. it... More 

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Ellen L: Mahalo for taking the time to share your recent stay at the Aqua Palms. It is always wonderful to hear that people have stayed with us before and will com back again. I'm sorry to hear that it was under such circumstances that you had to stay with us and hope that your husband has a speedy... More 

Auckland, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed at the Aqua palms for one night before heading up to the north shore. I booked the room online and it looked ok with decent reviews for a good price. We checked in and were told that we had been upgraded to a nice room. We found the room to be reasonably clean and the bed comfortable. However... More 

Was this review helpful? Yes 1
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha 1111travelbugg: Mahalo for taking the time to share your recent stay at the Aqua Palms Waikiki. I'm extremely disappointed to hear that you did not enjoy your stay and would not recommend us. Unfortunately, with being in large city on a main road there is noise from the traffic in the surrounding area. Most times with lanai doors and... More 

Windsor, Canada
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is reasonably priced and nicely located within walking distance of the beach. The room was clean and suitable. In particular, the bed was comfortable. The staff were friendly and helpful. However, the access keys worked very poorly. The first night, we had keys recoded multiple times and maintenance visited twice, but we still could not get in our... More 

Was this review helpful? Yes 1
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Saturn49: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. Please accept my sincerest apologies for the challenges you encountered with your room keys. We have been working on resolving this issue so that it does not continue in the future. Yes, one of the three elevators was down for repairs during your... More 

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