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Aqua Palms Waikiki

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1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815
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1 room 1 guest
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Aqua Palms Waikiki
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1,599 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
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    (427)
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Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed yesterday NEW

Aqua Palms was great for our trip. The hotel is centrally located on Ala Moana in-between Ala Moana center and Waikiki. All touristy areas are within walking distance 10-15 minutes depending on where you are going. Not very many quality local eateries around but plenty of chains. I will stay here again in the future. PS - Great Sprint 4g... More 

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A TripAdvisor Member
3 of 5 stars Reviewed 3 days ago NEW

This was our second time staying at this hotel. We booked our room through a private owner. Although located in the hotel, the hotel does not assist you with anything. You must contact the private owner for assistance. Unfortunately for us, we discovered this as we were getting ready for dinner and realized there wasn't an iron in the room.... More 

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

We stayed here for two nights. The room was adequate enough, air conditioning worked very well. Shower was good, and large room on the 10th floor. Down side was the jug which didn't work properly and the extremely slow lift. Other than that it was well centralized and had friendly staff.

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Santa Monica, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My son and I stayed at the Aqua Palms a few years ago, and enjoyed it enough to come back and stay for four nights in early August. We really fell in love with the hotel. The staff have always been kind and helpful in both visits, and we like the location - you're in walking distance of everything you... More 

Was this review helpful? Yes 1
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Laura F; WOW two reviews in a row from repeat guests! It was our pleasure to have the opportunity to serve you and your son again and look forward to your next stay with us! Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher General Manager More 

Washington
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

I first stayed here with our young children in 2012. The rooms are pretty basic but we didn't care, as we are outdoorsy and on the go most of the time. Returning this year for a family vacation, my husband and I searched all the affordable yet well rated hotels in Waikiki. And we decided to return to Aqua Palms.... More 

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha laja111: It is always a pleasure to hear that guest have returned to stay with us! Our location, affordability and friendly staff can't be beat! We all look forward to serving you again in the future! Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher General Manager More 

Auckland Region, New Zealand
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

Spent 3 nights here as a stopover in Honolulu after long international flights and before flying to one of the other islands. The staff were friendly and the hotel was well located - walking distance to the Ala Moana shopping center. But the rooms were very small. I could not sit on the toilet in the bathroom and still be... More 

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Julie O O: Mahalo for taking the time to share your experience at the Aqua Palms Waikiki. As stated, our property is in an excellent location that is close to shops and restaurants. Our rooms do vary in size and I'm sorry to hear that yours was not large enough for you. We do not offer two king beds... More 

Brisbane, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

stayed overnight on the way to L.A the hotel is a bit on the old side slightly worn but in a great position the only downside was house keeping there was a long black hair on the toilet when we walked in and the coffee cup had lipstick on it. the upside is location across the road from the hilton... More 

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aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Sdwilliams1715: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. I'm extremely disappointed to hear about the housekeeping challenges you encountered during your stay and will be discussing them with our housekeeping manager to ensure that the quality and inspection of our rooms is more thoroughly checked. I hope that we will have... More 

Tallahassee, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for a week at the Aqua Palms Waikiki the first week in March, I accompanied my husband on a business trip and played while he worked!! This is a very nice hotel with tasteful decor, clean rooms, comfortable bed in a super location and at a very reasonable price (not an easy thing to find in an expensive... More 

Was this review helpful? Yes 2
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Lauren L: Mahalo for taking the time to share your experience at the Aqua Palms Waikiki in March of this year. How fun for you that you were able to join your husband on his business trip and you got to play, while he worked. It sounds like the two of you made the most of the time you... More 

Wigan, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A really good clue hotel. Excellent room. Friendly staff ( and helpful). Handy for beach, shops etc Near bus stop. IHOP next door foes great, good priced meals. Microwave in room. Coffee machine in room. Free WiFi. Safe in room.

Was this review helpful? Yes
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha Daleytomcat: Mahalo for taking the time to write a review regarding your stay at the Aqua Palms in June. It is always a pleasure to hear that a guest feels we are an "excellent hotel"! We look forward to the opportunity to serve you again on a return visit! Me ke Aloha Pumehana, With Warmest Aloha, Patty Maher General... More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We booked a room with 2 beds, our room had only 1. We asked for a different room and were informed there weren't any available. they called it a "city view" our view was the backside of another hotel. No hot water at the time I showered. The deadbolt on the door did not work and 1/2 of the time... More 

Was this review helpful? Yes
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review

Aloha SandieP516: Mahalo for taking the time to share your recent experience at the Aqua Palms Waikiki. I'm extremely disappointed to hear of the challenges you encountered during your stay. Please know that this is not a typical stay at the Palms. All of the staff and management hope you will afford us the opportunity to regain your valued patronage.... More 

Hotel Review Summarization

What travelers say

  • Ala moana(29)
  • Diamond head(10)
  • Friendly and helpful(8)
  • Very good(6)
  • Partial ocean view(4)
  • Short walk(4)
  • Parking garage(3)
  • Min walk(3)
  • Very comfortable(3)
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