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Hyatt Regency Waikiki Resort & Spa

4.0 of 5
2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Hyatt Regency Waikiki Resort & Spa
Ranked #30 of 82 hotels in Honolulu
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1,980 reviews from our community

Traveler rating
    715
    788
    306
    98
    73
See reviews for
Families
483
 
Couples
784
 
Solo
72
 
Business
100
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
A TripAdvisor Member
2 of 5 stars Reviewed May 21, 2013 NEW

I definitely would not rate this a 5 star hotel ,very dated stayed in ocean view room & that was the best feature of this drab room.Location was good .Poor room features for example no lounge area Very dated bathroom from the 70's .Some rooms could not access balcony area due to maintenance being done.On the whole entire hotel needs... More

Was this review helpful? Yes 1
A TripAdvisor Member
3 of 5 stars Reviewed May 20, 2013 NEW

We booked, had confirmed and paid for our accommodation 6 months in advance. We booked an ocean view room and expected just that, an ocean view. When we arrived at reception we were told that we had been down graded as the hotel was overbooked. We remonstrated with the receptionist and only agreed to a downgrade if they waived their... More

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A TripAdvisor Member
4 of 5 stars Reviewed May 17, 2013 NEW

We celebrated our 50th anniversary at the Hyatt Regency Waikiki. We were treated like Royalty. The view from our spacious room was terrific, over the ocean and Diamond Head. Rooms are large and the Regency Club is wonderful. Staff was attentive and helpful. Our stay was everything we dreamed of.

Was this review helpful? Yes 3
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 20, 2013

Aloha, Thank you for the feedback. We are pleased that you had such a wonderful stay. We hope that you will visit us again in the future. Mahalo More

A TripAdvisor Member
5 of 5 stars Reviewed May 17, 2013 NEW via mobile

I came to Honolulu and stayed at your beautiful hotel. Love the views to the ocean and Waikiki Beach. Great to know that it was close to shops like the ABC Shops and the Hawaiian Cookies store. Spend most evenings by the poolside and watching the view. Staff were friendly and helpful, and I love the atmosphere at your hotel.

Was this review helpful? Yes 2
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 20, 2013

Aloha, Thank you for the post. We are glad you enjoyed your stay. We hope you will visit us again in the future. Mahalo More

A TripAdvisor Member
1 of 5 stars Reviewed May 16, 2013 NEW

I love to add this, if you don't have any transportation arranged to your hotel, just check out the outside area of the arrival side, those Speedi Shuttle agents are there to take your order, around 13-14USD per person one way to your Waikiki Hotels Area. Awesome. We see bell boys when arrive, it's nice to get some help since... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 20, 2013

Aloha, First, we thank you for taking the time to provide us with your feedback. Second, we are sorry that you had such an unpleasant stay as you have listed in your post. We have already forwarded all of your comments to all departments involved whether you complimented or criticized their services. We assure you that every issue raised will... More

A TripAdvisor Member
5 of 5 stars Reviewed May 15, 2013

As I was checking out of the hotel last week, I PROMISED myself that one of the first things I'd do is write an amazing review for Hyatt Regency. My stay was THAT good. First, like everyone mentions, the location can't be beat. We were central to everything in Waikiki. Second, the check-in process was smooth and delightful; friendly faces,... More

Was this review helpful? Yes 2
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 20, 2013

Aloha, Thank you for the review. We are pleased to read that you had such an enjoyable visit. We look forward to serving you again in the future. Mahalo More

A TripAdvisor Member
5 of 5 stars Reviewed May 13, 2013

This hotel is in an excellent location right opposite Waikiki beach. It has bedrooms in twin towers with 40 floors. It has 4 lifts per tower and they are super quick. The bedrooms are very spacious and the rooms smell amazing of Hawaiian flowers.the staff were excellent and very friendly and efficient. The hotel has its own restaurants for breakfast... More

Was this review helpful? Yes 2
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 15, 2013

Aloha, Thank you for the review. We are glad you enjoyed your stay. We look forward to serving you again in the future. Mahalo More

A TripAdvisor Member
3 of 5 stars Reviewed May 13, 2013

After booking an Ocean view room I arrived in the hotel checked in and went to my room fully expecting to see the ocean. I could if I went onto the balcony and looked left. I promptly went down to get my room changed as I had deliberately not taken the partial view room. Imagine my amazement when I was... More

Was this review helpful? Yes 1
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 15, 2013

Aloha, Thank you for taking the time to review your stay. We regret that you were not pleased with your room assignment. We have forwarded your post to our front desk team for further review. There seems to have been a miscommunication at some point and we know that our managers will do their best to ensure there is less... More

A TripAdvisor Member
3 of 5 stars Reviewed May 11, 2013

We stayed at the Hyatt Regency for six nights last week (May 2013). It was just average, nothing special. The rooms and decor are a bit dated (too much brown) and in need of a revamp. There were no bathrobes, slippers or shower caps whcih I might expect in a five star hotel. The rooms were a good size and... More

Was this review helpful? Yes 2
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 15, 2013

Aloha, We thank you for your feedback. We regret you were not more pleased with the room or the room amenities. We do offer the items you listed however they are only available in the Regency Club rooms. We will share your comments with our rooms team for further review and discussion. Mahalo More

A TripAdvisor Member
5 of 5 stars Reviewed May 10, 2013

I have been coming to Honolulu a lot for business lately, and will only now stay at this Hyatt. The staff is so helpful and pleasant, and you really do feel like you are being treated specially. Special recognition to Andy at the Platinum/Diamond check in desk....he is easily the most accommodating person I have met at any hotel in... More

Was this review helpful? Yes
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review
May 15, 2013

Aloha, Thank you for the review. We are pleased and honored to have you stay with us so often. We have shared all of your kind comments with our staff, including Andy. We look forward to serving you again in the future. Mahalo More

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Hotel Summarization (Beta)

What travelers say

  • Diamond head(77)
  • Great location(49)
  • Ocean views(49)
  • Pool area(46)
  • Very friendly(37)
  • Very nice(29)
  • Breakfast buffet(23)
  • Beach chairs(22)
  • ABC store(19)
  • Friendly and helpful(12)

Additional Information about Hyatt Regency Waikiki Resort & Spa

Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Region: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Honolulu
#12 Luxury Hotels in Honolulu
#31 Family Hotels in Honolulu
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Surround yourself with the magnificence and beauty of Hawaii at Hyatt Regency Waikiki Beach Resort and Spa. Our welcoming Waikiki hotel offers the ultimate combination of personalized service, outstanding amenities and a perfect location close to all that embodies our island. Stroll to such landmarks as Diamond Head, Honolulu Zoo and the Waikiki Aquarium from our spectacular setting fronting Waikiki Beach ... more   less 
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Also Known As:
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Honolulu
Hyatt Regency Waikiki Hotel
Hyatt Regency Waikiki
Hyatt Honolulu
Hyatt Regency Waikiki Resort
Honolulu Hyatt
Hyatt Waikiki
Hyatt Regency Waikiki Resort Spa
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu

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Hyatt Regency Waikiki Resort & Spa
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