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Hyatt Regency Waikiki Resort & Spa

4.0 of 5 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Hyatt Regency Waikiki Resort & Spa
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Hyatt Regency Waikiki Resort & Spa
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2,720 reviews from our community

Traveler rating
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    451
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    94
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752
1,117
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seattle, Washington
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed in the Hyatt Regency for 2 nights with my husband while he was in the area for work. Pros: Right in the heart of Waikiki - steps away from many restaurants and bars and of course the beach is right across the street. Beds were comfortable. Excellent coffee shop downstairs Car rental on premises Cons: -Noise - our... More

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Vancouver, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Dated hotel but was very clean. Staff was super friendly. Great location as it is across the street from beach. Can't get much better location unless you pay way more to be right on the beach. Amenities all around.

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DFW
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had not been to Waikiki in 20+ years and had not stayed at the Hyatt there before. From the time I placed my reservation to the time we checked out, the service and people were above expectation even though I have stayed in other Regency's with excellent service.

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Dover, New Jersey
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here on a Perillo tour. Ocean front room was very nice. Construction was not. Walls vibrated even though the construction was well below or above us. Power failure one night for over 2 hours in the Eva tower. No apologies or explanation from the hotel. There were notices that there could be water or power disruptions during the day... More

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Indianapolis, Indiana
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The service here is great but the hotel is pretty average. It's across the street from the beach, which is very crowded and filled with tourists. We ended up with a great view since we were on the 35th floor of the Diamond Head tower, but you run the risk of getting a less than stellar view or even a... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha Robert A, Thank you for taking the time to share your feedback from your recent stay. We are glad to read that you were pleased with our associates and the view. We do regret you were not more impressed with the property. We do hope that on your next visit you will stop by again and take a look... More

Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The check in process is long. Ridiculously long. The pool is small. For a hotel with two towers, there should be a larger pool or another pool. This hotel is not on the beach, so the pool is key. The hotel staff is not exactly friendly. The restaurant staff is worse. The a/c was not working properly in the room.... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha 808em, Thank you for taking the time to review your stay. We are sorry that your stay a year ago was not more satisfying. We are sorry you were so disappointed with the public areas and we hope that someday you will visit again and reconsider your initial thoughts about the property. The pool size itself has not changed... More

California
Top Contributor
83 reviews 83 reviews
29 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our stay was delightful! At check in, Darren (Front Desk) was exceptional! He truly made us feel welcome! When we checked in, we told him that the airlines lost our luggage. Darren has gone out his way to help us with what we needed. It is very sad and upsetting when the airlines lost your luggage on the first day... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha MrsLoFrines, Thank you for the review and all the kind remarks about the services you received. We have shared your comments with everyone including Darren and his supervisor. We are sorry you were not able to get to your luggage as soon as you landed but it is nice to read that we helped make up for it a... More

Mesa, AZ
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We only stayed one night but was by far the best experience...excellent customer service...and a free upgrade to a 2 bedro9m suite....we stayed on the 40th floor in diamond head tower overlooking the ocean and partial city....the view was tremendous...our room was very nice and huge....full kitchen...master tub had jacuzzi jets... extra bathrooms....etc....pool was very very nice and relaxing....pool staff... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha tly, Thank you for the feedback. We are happy to be in your top list of places to stay and are pleased to read about your Aloha Friday experiences. We hope you will visit again in the future. Mahalo More

Wheaton, Illinois
Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed for four days in October. I was warned about the construction beforehand. This did not bother me as it was from 9-5. This being Hawaii I wanted to be out of the room. It would only be a problem if you take naps in the daytime. The hotel was able to "upgrade" me to a renovated Ocean Front... More

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lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this review

Aloha tcoz1955, Thank you for the great review. We are glad you like the remodeled rooms as well as the services you received during your stay. We will definitely share your compliments with Hannah and the guest services team. We hope to serve you again in the future. Mahalo More

Ourimbah, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We arrived at checkin and were offered ocean view rooms where you cant access the balcony because they are doing working on the external facade of the building. In lieu of this inconvenience they offered to waive the $25 per night per room credit card hold for incidentals. We agreed. Two days later into our 8 night stay they have... More

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Hotel Summarization (Beta)

What travelers say

  • Diamond head(39)
  • Pool area(25)
  • Great location(22)
  • Ocean views(18)
  • Very friendly(12)
  • Very nice(11)
  • Beach chairs(11)
  • ABC store(10)
  • Very good(7)
  • Ewa tower(7)

Additional Information about Hyatt Regency Waikiki Resort & Spa

Address: 2424 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Regency Waikiki Resort & Spa 4*
Number of rooms: 1229
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Also Known As:
Hyatt Regency Waikiki Resort And Spa
Hyatt Regency Waikiki Hotel Honolulu
Hyatt Regency Honolulu
Hyatt Honolulu
Hyatt Regency Waikiki Resort & Spa Hawaii/Honolulu

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