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All 82 Honolulu hotels

Stay Waikiki

3.0 of 5 Hotel   |   2424 Koa Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Ranked #70 of 82 Hotels in Honolulu
A recent review
3 of 5 stars reviewed 4 days ago
adventure46356 Lowell, Indiana
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316 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lowell, Indiana
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed at the Stay Hotel on Koa Ave. 2 different times. It's not fancy or upscale. It is very clean and cute. The location is great, it sits behind the Hyatt where all the tour buses pick up and drop off. The beach is one block up, and from this Hotel you can see a small piece of... More

Was this review helpful? Yes
Tom K, General Manager at Stay Waikiki, responded to this review

Aloha! Thank you so much for the great review and your repeat business! We hope to see you again soon! Mahalo! Tom Kloss General Manager tkloss@stayhotelwaikiki.com More

1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great value. Rooms are not as nice as they look in photos but still have the basics. The shower is tiny so a large or tall person would have trouble getting in. Service and staff are all very good. Floors, baseboards and bathroom walls could be cleaner. Loved our stay here and would stay again if we came bavk to... More

Was this review helpful? Yes
Tom K, General Manager at Stay Waikiki, responded to this review

Aloha, Thank you for taking the time to leave us this positive review! I'm so happy to hear you enjoyed your stay with us and we hope to see you again in the future! Mahalo! Tom Kloss General Manager tkloss@stayhotelwaikiki.com More

Christchurch, New Zealand
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Not agreeing with the other reviews on this site. We found the hotel good for the price. The sites make you aware of the service fee- which is $10/day. Although it is not a flashy hotel the rooms are clean, front desk staff are very friendly and helpful and THE LOCATION IS AWESOME!!!

Was this review helpful? Yes
Tom K, Manager at Stay Waikiki, responded to this review

Aloha Rebecca, Thank you for your review and I'll be sure to let the staff know of your kind words. I'm extremely happy to hear you enjoyed your stay with us and we hope to see you again in the future! Mahalo Tom Kloss General Manager More

Wellington, New Zealand
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I felt misled by the pictures online to tell you the truth. It looks cleaner, brighter, more stylish and contemporary than what it actually is. When I arrived about 11:45pm I didn't feel safe at all. The foyer is run down, there was a security guard sitting there just 'hanging around' and when I went to check in, the guy... More

Was this review helpful? Yes 3
Tom K, General Manager at Stay Waikiki, responded to this review

Aloha, I'm sorry to hear about the negative experience you had while staying with us. We've had many compliments about the customer service at our front desk and I'm sorry to hear that the customer service you received wasn't up to our standard. I do wish you would have brought these issues and concerns to my attention while staying with... More

Sydney
Contributor
18 reviews 18 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights, which we are glad it was only this long. We got put in this small room. It had other peoples hair on the floor, as the floor is tiled is not hard to see. There was a couple of cockroaches . The bathroom was so so with the bath not so clean. They had... More

Was this review helpful? Yes 3
Tom K, General Manager at Stay Waikiki, responded to this review

Aloha, I'm very sorry to hear about your negative experience. I thank you though for taking the time to leave a review as it allows us to know from the customer stand point where we can improve. I just wish that these concerns would have been brought to my attention during your stay so we could have had a chance... More

A TripAdvisor Member
1 of 5 stars Reviewed 3 weeks ago

When we arrived, the desk lady told us that the room price was NOT the one advertised on booking.com, but there was an extra MANDATORY 20$ for breakfast and wireless. This is always SO disappointing. The breakfast was TERRIBLE and since they deduce the breakfast price from the 100$ security deposit they force you into paying the extra fee. This... More

Was this review helpful? Yes 1
Tom K, General Manager at Stay Waikiki, responded to this review

Aloha! Mahalo for staying with us and for taking the time to share your experience with us. I was really sorry to see that you found your experience to be less than what they expected as we have received many positive reviews about our location and most importantly our warm and friendly staff. My only wish is that you would... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The staff here is wonderful. So many pleasant, accommodating people. The rooms are very basic, so if you're looking for a "hotel" experience, this isn't it. Continental breakfast is good, and generous. Overall, very good value place.

Was this review helpful? Yes 1
Tom K, General Manager at Stay Waikiki, responded to this review

Aloha, Mahalo for taking the time to give us this positive review. I'm very happy to hear you enjoyed your stay with us. I will let our staff know of your kind words and we hope that you give us the chance to serve you again in the future! Mahalo, Tom Kloss General Manager Stay Hotel Waikiki More

Ewa Beach, Hawaii
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is an old refurbished apartment building. It is only okay. There are jalousie windows that cover tye entire wall so there is no kindmof view at all. The bed was decent and it is close to the beach. It would not be good for families or senior travellers. The shower dripped loudly, and the towel rack is positioned... More

Was this review helpful? Yes
Tom K, General Manager at Stay Waikiki, responded to this review

Aloha, Thank you very much for staying with us and for taking the time to write us about your experience staying with us. We are in the process of getting proper permits to change the windows as we realize that Waikiki can be loud at times so we are working to make the changes to keep it as quite as... More

Neenah, Wisconsin
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 23, 2014

We booked our one night stay due to an overnight layover. It was on the back end of our trip and until the hurricane/tropical storm, we originally had no plans to stay in or see Oahu. But anyway, we paid very little for our room due to an online deal. Loved the location. The staff was very friendly and also... More

Was this review helpful? Yes
Waipahu, Hawaii
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 22, 2014

I checked in and instantly knew that I was in for a scary experience... When I got into my room I looked in the bathroom and there were 5 roaches in there... I understand that this hotel is on the less expensive side but I paid enough not to have an infestation on my hands...

Was this review helpful? Yes 3
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Additional Information about Stay Waikiki

Address: 2424 Koa Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Stay Waikiki 3*
Number of rooms: 73
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Also Known As:
Stay Waikiki Hotel Honolulu
Stay Waikiki Hawaii/Honolulu

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