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Hilton Grand Vacations Suites at Hilton Hawaiian Village

3.5 of 5 2003 Kalia Road, Honolulu, Oahu, HI 96815
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Hilton Grand Vacations Suites at Hilton Hawaiian Village
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Hilton Grand Vacations Suites at Hilton Hawaiian Village
Hilton Grand Vacations Suites at Hilton Hawaiian Village
Hilton Grand Vacations Suites at Hilton Hawaiian Village
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712 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hilton Grand Vacations Suites at Hilton Hawaiian Village
See the most recent reviews
San Diego, California
1 review
5 of 5 stars Reviewed October 10, 2014

Location location location. Enjoyed the lagoon tower and the public meter parking across the street. Got a bit of walking every night as I dropped off family and guests at the lobby. I was lucky to get a full week stay as some days became available from others that canceled. Did not get a view of the lagoon this time... More

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hiltongrandvacations, Manager at Hilton Grand Vacations Suites at Hilton Hawaiian Village, responded to this review

Aloha and thank you for your kind words about our wonderful property on Waikiki Beach. We are so pleased that you were able to enjoy your time spent here on the islands using us as your home base. The remodeling you wrote of will be completed within the next week or two, completing this phase and reverting us back to... More

Southport, Australia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 6, 2014

Great experience. Very helpful staff throughout resort. Good location for walking in and around Waikiki. Beautiful Resort. Pool areas are beautiful but need some more shaded areas for people who do not want to sit in sun all day. Stayed in Lagoon Tower 2 bedroom unit- excellent accommodation and beautiful view!!

Was this review helpful? Yes 1
Minneapolis, Minnesota, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 3, 2014

Stayed at this resort many times. Great location - well done. Staff is great. The main pool areas don't have enough seating and with adding another tower, you can expect the "green ares" and pool areas to be even more crowded. They introduced a new system to keep people from holding pool chairs all day - but it doesn't work... More

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hiltongrandvacations, Manager at Hilton Grand Vacations Suites at Hilton Hawaiian Village, responded to this review

Aloha & thank you very much for staying with the Hilton Grand Vacations Club at the Hilton Hawaiian Village many times, and thank you for praising our staff and location. I believe your very valid point regarding the enhanced crowding due to another tower is being studied as the construction proceeds. Thank you also for noticing the new pool chaise... More

San Marcos, California
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 21, 2014

Stayed at the Lagoon Tower. Very courteous staff. Clean room. Grateful for the kitchen. Loved being able to walk to restaurants and the ABC Store (stocked with any item you may need in a pinch like water, milk, bread, macadamia nuts, etc.) Kids loved the lagoon and the koi pond. Loved that we could call guest services and they would... More

Was this review helpful? Yes 2
hiltongrandvacations, Manager at Hilton Grand Vacations Suites at Hilton Hawaiian Village, responded to this review

Thank you for staying with us on your most recent visit to Waikiki. Thank you also for pointing out some of the lacking items, resulting in needing to order, then feeling obliged to tip for the delivery. I have spoken to our Housekeeping manager and have directed that we double check our stocked items and replace when missing, and to... More

Spring, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 20, 2014

We loved the hotel for where it was as close to beach area. Our room didn't have a view of the ocean as we had requested but other than that we enjoyed the place. We used the travel people to handle the tours and everything went good and the guides were very knowledgeable.

Was this review helpful? Yes 2
hiltongrandvacations, Manager at Hilton Grand Vacations Suites at Hilton Hawaiian Village, responded to this review

Thank you for choosing the Hilton Grand Vacations Club at Hilton Hawaiian Village for your vacation in Waikiki. Thank you also for having such a good time and then writing about it!! All of the Team Members here send you a warm and hearty “Mahalo nui loa” for your kinds words. We look forward to your next trip here in... More

Glen Burnie, MD
Top Contributor
185 reviews 185 reviews
13 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed September 20, 2014

Stayed at the Lagoon Tower and could not have been happier. Great ocean view and view of the Great Lawn and the lagoon. The room was very clean, plenty of room. Plenty of supplies. Nice bath. Convenient to everything. The entire village is located on the beach and there is plenty to do every day. I would definitely stay here... More

Was this review helpful? Yes 2
Gettysburg, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 12, 2014

This was my second stay at the Hilton Hawaiian Village and I can't wait to visit again. The atmosphere is very inviting. The pool area, beach & lagoon were great. We tried the restaurant and were pleasantly surprised. The resort is conveniently located so you can walk to many other restaurants and even the Ala Moana Shopping Center. We have... More

Was this review helpful? Yes 3
hiltongrandvacations, Manager at Hilton Grand Vacations Suites at Hilton Hawaiian Village, responded to this review

Thank you so much for your kind words from your visit with us here in paradise at the Hilton Grand Vacations Club at Hilton Hawaiian Village. Your words of praise and enjoyment makes our various Team Members’ jobs that much more fun and we can continue serving our owners and guests with pride and joy. Mahalo nui loa. John R.... More

Honolulu, Hawaii, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2014

The two bedroom unit was very nice and spacious with a spectacular view of the ocean. It was our first time staying at the Lagoon Tower and we enjoyed it. The Lagoon Tower is located very close the pools and the ocean for easy access.

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 8, 2014

Hotel did not meet expectations of a Hilton property! The smoke detector was beeping upon arrival. There was no room service... Excuse given... we had to be staying a minimum of seven days. The interior decor is outdated... like something from the 60s vice a resort. Elevator wait times exceeded seven minutes... at times I took the stairs when I... More

Was this review helpful? Yes 3
hiltongrandvacations, Manager at Hilton Grand Vacations Suites at Hilton Hawaiian Village, responded to this review

I apologize for not meeting your expectations regarding our cleaning schedule, as well as the quality of service you received. Per our ownership agreement owners are not provided daily housekeeping service, they are only serviced once during a stay between 5 and 7 nights. However, all amenities from coffee and toiletries to towels and sheets are provided upon request. I... More

Richmond, British Columbia, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 3, 2014

My family stayed in the Lagoon Tower. It is closest to the paradise pool and the lagoon, but the rooms are outdated. There is no restaurant, convenience store, or fitness center in the building, and we have to share the laundry with the same floor. There are stores and restaurants within Hilton village so it is not a big issue.... More

Was this review helpful? Yes 1
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Hotel Summarization (Beta)

What travelers say

  • Lagoon tower(12)
  • Living room(3)
  • Full kitchen(3)
  • ABC store(3)
  • Waikiki beach(3)

Additional Information about Hilton Grand Vacations Suites at Hilton Hawaiian Village

Address: 2003 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Hilton Grand Vacations Suites at Hilton Hawaiian Village 3.5*
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Also Known As:
Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
Hilton Hotel Honolulu
Hilton Grand Vacations Club Honolulu
Hilton Honolulu
Honolulu Hilton
Hawaiian Hilton Village
Hilton Grand Vacations Suites At Hilton Hawaiian Village Hawaii/Honolulu

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