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Courtyard by Marriott Waikiki Beach

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400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Courtyard by Marriott Waikiki Beach
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Courtyard by Marriott Waikiki Beach
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1,554 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dallas, Texas
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

This hotel was wonderful to stay at. We had a pleasant experience at this hotel. The front desk was wonderful. The concierge not so much. They were not very friendly. The location was amaxzing for my husband and I. We could walk everywhere. We would recommend anyone to stay here. Very clean hotel and nice balcony.

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Lahaina, Hawaii
1 review
5 of 5 stars Reviewed yesterday NEW

Thank you Courtyard by Marriott Waikiki Beach, Sales Manager Ona and the rest of the staff for making my stay Memorable...This was the second time staying at this hotel very convenient and close to shopping and dinning and night life...Both times staying there I got a Group Rate with a vey Prominate local pageant and a family wedding... I must... More 

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Greenwood Village, Colorado
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

We came to Oahu to see the sights and Pearl Harbor Memorial, following a week in Kauai. The room was clean although the room was sparse and dated. Apparently, they are going to be updating the rooms soon. We have stayed at numerous Courtyard by Marriott hotels and this hotel wasn't at their same standards. When asked if we could... More 

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha mimigoss, Thank you very much for your review on Trip Advisor. We were extremely disappointed to discover we failed to meet your expectations. We sincerely apologize for the lack of service efforts on our part and the mix-up and communication shortfall regarding your request for a hospitality room. Please know that we will be following up with the appropriate... More 

Travelers are raving about these Honolulu hotels

phx
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel staff from check-in to cleaning crew to valet parking attendants were very friendly and professional at the hotel. I was always greeted with a smile and a "How can I help you?" There was one front desk employee who stood out from the rest, Victor went above and beyond his duties and I would like to recognize his... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha bonnie02384, Thank you very much for your kind remarks about our GSA, Victor and the rest of our service staff! We will be sharing your great review with our team today and wanted to thank you again for taking the time to submit your review. Please do not hesitate to reach out to us again for your future lodging... More 

San Francisco, CA
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed at this hotel two years ago and wanted to update my review. The hotel is well situated, within walking distance of eateries, shopping, transportation, and hotels with shows. That being said, it is a tad noisy at nights. My first stay was in a small room facing Kuhio, a main street. I heard the bus and people buzzing... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha oqueenie, Thank you for your follow-up review on your recent visit with us. We sincerely appreciate the opportunity to help make for a better lodging experience, and we do apologize for the street noise that surrounds Waikiki. Thank you again for your comments and we look forward to seeing you in the future. Mahalo! More 

Kealakekua, Hawaii
1 review
4 of 5 stars Reviewed 1 week ago

I am an assistant coach for a high school sports team, and I booked this hotel for a state tournament we attended on Oʻahu. I was very pleased with it. Not only was it affordable, but they were able to upgrade the coaches room to a one bedroom which allowed us to have meetings and meals together as a team.... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Lihau G, Thank you very much for your kind remarks about our staff, particularly Brent and Ona on their help with your sports team's visit. We will be happy to share your comments with them and the rest of the team. We thank you for choosing to stay with us and hope to be of service to you again... More 

Honolulu, Hawaii
Top Contributor
88 reviews 88 reviews
19 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

This is the first time at this hotel and I am very impressed already! I am really surprised how this hotel is tucked away from the rest of Waikiki. Not a large lobby, but with a nice small bar near it's cute little pool surrounded with palm trees. You can't really tell that you are in the middle of bustling... More 

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha 374esped, Thank you so much for your great review and four-star rating! We're happy to learn we've managed to meet your expectations as a first-time visitor, and we look forward to being a great choice for you again in the future. Thank you again for your feedback and Mahalo! More 

Oahu, Hawaii
Contributor
18 reviews 18 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Although we have no ocean view from here, it is a nice quaint hotel. The lobby is small but with such Aloha feel to it. The ladies at the front desk was very friendly and accommodating, even though we got here too early to check in. The swimming pool is surrounded with palm trees, it has the feel of not... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha pinaygirl, Wow, a two-week stay with us! Thank you for choosing us for your lodging needs. We truly appreciate the feedback thus far and will be sharing your comments with our team. We hope you enjoy the rest of your stay with us. Please feel free to contact the Front Desk if you should need any assistance during your... More 

Columbus, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

We had a party with about 10 rooms. Things were set up very well before we arrived. The hotel was able to accommodate early check in and late check out at a reasonable manner. We also received warm welcome gifts and a greeting card for the wedding couple, which is very sweet. It is about 10 minutes walk from the... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha song1234567, Thank you very much for your four-star rating! We're glad to hear that your stay with all rooms involved went well, and that we met your expectations. We look forward to seeing you again on your next visit to beautiful Waikiki. Until we meet again, Mahalo Nui Loa! More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Good location, hotel staff very helpful. If you stay at this hotel make sure you get a room as far away from the elevator as possible and that there is not a connecting door in your room. I was woken up very early in the morning around 5 am by a loud TV next store this was due to the... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha hotrocks66, We sincerely apologize for the dissatisfaction with noise and the elevators on your recent visit with us. Please know that we have shared your review with our department heads for their own information As Trip Advisor does not allow us to view past stay information, please feel free to email me at dkaneshiro@waikikicourtyard.com with the room number in... More 

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