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Courtyard by Marriott Waikiki Beach

3.5 of 5 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Courtyard by Marriott Waikiki Beach
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Courtyard by Marriott Waikiki Beach
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1,389 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Seoul, South Korea
1 review
4 of 5 stars Reviewed 2 days ago NEW

The front desk staff is extremely friendly and helpful. They are very professional and have a strong knowledge of the local area. They can be very helpful when you are not sure of where to go, where to eat, where to party or what to see or do? The cleaning room staff is excellent. They are very quick and very... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

ALoha kring0326, Mahalo for your review! It was great to see that we fulfilled your expectations on your recent stay with us. We look forward to our improvement projects happening in 2015, and we're confident it will provide our guests with a great product upon completion. We hope you get a chance to see these for yourself. Until we meet... More 

Huntsville, Alabama
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

Hotel was at a great location. The staff at the front desk was very helpful and friendly. The bar had drinks at a great price. A large TV was in my room. Every day fresh coffee was provided. Two newspapers were available for free daily.

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

ALoha Anthony Anderson, Thank you very much for your great review and perfect rating! We're extremely happy to learn that we were able to exceed your expectations on this visit. We will be sharing your review this morning with our entire management for a job well done! Thank you again for your feedback. We look forward to being of service... More 

Vancouver, Canada
Contributor
16 reviews 16 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our first stay at the Courtyard by Marriott Waikiki in 2013 was so comfortable that we came back with our extended family. We reserved 3 deluxe rooms with special requests for a crib and rooms facing the pool in the main building. All this was ready upon our late arrival. The rooms are clean, beds are comfortable and there is... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Mah Tai Tai, Thank you so much for your terrific review! We're glad to hear that you and your family had a wonderful visit. It was a great pleasure meeting you, and we were all extremely appreciative of the opportunity to help make your stay a memorable one. Please keep in touch. Until we meet again, Happy Holidays to... More 

1 review
1 of 5 stars Reviewed 5 days ago NEW

The courtyard Marriott real needs some updating. You have to book a suite or hope you get upgraded because the standard rooms are tiny you barely have room for 1 person and a suitcase. I was in a 1 bd suite the AC barely worked in both rooms. The hot water to fill the tub came out as a trickle.... More 

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Carmen D, We regret to hear of your unfortunate experience on your recent visit with us. We sincerely apologize for the outdated decor in your room along with the upkeep and cleanliness issues. Please know that we have read your review with our entire management team today with special attention to the departments in charge of these areas you've... More 

Saipan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stayed in the largest type of room on the property - the one bedroom suite. Having said that, the room was tiny and the bedroom was separated from the living space by a sliding door and plantation-style shutters. It's not so much the square-footage that was an issue but the poor layout. I've stayed in smartly designed small spaces... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha econotrip, Thank you for your review. We regret to hear that your stay did not meet up to your expectations, particularly our room layout. Please email me at dkaneshiro@waikikicourtyard.com as I would like to find out more information on your visit with us. We sincerely apologize for the inconvenience and less-than-satisfactory stay. I look forward to hearing from you.... More 

Vancouver
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Just spent 4 nights at the Courtyard. First the best part - the Marriott staff were universally helpful and friendly. Front desk, housekeeping and the valet parking folks were all superb - friendly and went out of their way to make our stay a good one. And for the price, I thought the value of what we got was good,... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha iluvcebu, Thank you for your detailed review of our property on your recent stay with us. You outlined accurate points as well as concerns brought forth by other guests. Our management team, managing company, ownership, and Marriott are all working together to provide guests with an enhanced product and we continue to schedule improvement projects to achieve just that.... More 

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I stayed at the courtyard marriott, Waikiki beach, in the beginning of November for one night, prior to heading to Maui for the week. The lobby is typical of a courtyard, which i have stayed in many times in different locations. The room, however, was very subpar. Perhaps it was because I booked through a hotel tonight app, but it... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha JP78travels, Thank you very much for your review on Trip Advisor. We regret to hear that your stay did not meet your expectations due to our product compared to other hotels on the mainland. Our collection of buildings were not initially built to be a Courtyard hotel, however we have made great strides in tandem with our ownership and... More 

Utah
Top Contributor
85 reviews 85 reviews
10 hotel reviews
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed 1 week ago

This was a nice room though a little dated. It was clean, but the bathroom only had a pocket door. On the small side and they do not have roll away beds even though their website offers this as an option - but not guaranteed. Really??? Because parking is at a premium in downtown Honolulu we had to pay an... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha busymom11, Thank you very much for your review on Trip Advisor. We apologize for the issues you encountered regarding the size of our rooms and also the noise from the street below. The satisfaction of our guests is just one of the top priorities for us, and we are disappointed when we fail to achieve this. We have developed... More 

Tiki Island, Texas
1 review
5 of 5 stars Reviewed 1 week ago

This is my first time to post, but I just was just really impressed with the service and location of this hotel. The full service Marriott charges a resort fee, and it might be closer to the beach, but I don't believe it's worth the price. Everyone at the front desk was very friendly and would greet you every time... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha krisp87, We are truly appreciative and thankful for the great review and perfect rating! We'll be sharing your comments with Tatiana and the rest of the management team to recognize her for the terrific service you expect from the Courtyard family. Thank you again for your feedback and we look forward to another visit from you soon! Happy Holidays! More 

Houston, Texas
1 review
2 of 5 stars Reviewed 1 week ago

I used this hotel as I am a Marriott rewards member and it was convenient enough to the location of my meetings while in Honolulu. The first problem with this hotel is NOISE, NOISE, NOISE! The Valet parking is located between the towers of the hotel. The number of Alarm horns, and engine revs that wake you up in the... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Sulverado, Thank you very much for your feedback and review. We regret to hear that your stay failed to meet your expectations with regards to our bathroom size and noise, and we apologize for the inconvenience. Our location in the heart of Waikiki does come with the fact we are in the middle of the hustle and bustle of... More 

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Additional Information about Courtyard by Marriott Waikiki Beach

Address: 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Waikiki Beach 3.5*
Number of rooms: 399
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Also Known As:
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Waikiki Beach
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Hotel Style:
#20 Spa Hotel in Honolulu
#29 On the Beach Hotel in Honolulu
#30 Business Hotel in Honolulu

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