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Courtyard by Marriott Waikiki Beach

3.5 of 5 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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#59 of 82 Hotels in Honolulu
1,288 Reviews 3.5 of 5 stars
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Courtyard by Marriott Waikiki Beach
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Courtyard by Marriott Waikiki Beach
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1,288 reviews from our community

Traveler rating
    349
    446
    315
    123
    55
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232
526
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (362)
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English first
Las Vegas, Nevada
2 reviews
4 of 5 stars Reviewed yesterday NEW

The Courtyard is a very nice hotel with access to a variety of restaurants and shops. It's not right on the beach, but about a 10 minute walk away. The staff is always friendly and ready to assist in any needs. Truly the "Aloha Spirit". The rooms are fairly small, but everything necessary is there. Microwave, frig and coffee maker... More

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 days ago NEW

I have mixed reviews about my stay. The hotel is very nice, and at the standards of Marriott, however I missed not having the benefits of Elite Gold at this hotel. This was a business trip, and other people on this project who stayed at the Wakiki Marriott on the Beach reported that they got the free breakfast, and complementary... More

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Nick, Thank you very much for your review. We apologize that we failed to advise you where our Fitness Center is located, as we do have one on property near the front desk. As we also do not have our own restaurant or Food and Beverage operation, we do not offer complimentary breakfast like other Marriott hotels. We apologize... More

Weston, Missouri
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for 16 nights in August 2014 as part of an Army training mission at Fort Shafter.This hotel was GREAT across the board. The bellman were exceptional in dealing with our rental car and support. One in particular, Mr. Kalin Cuyo, exceeded all support and customer service standars above and beyond any scope of exceptional service expectations... More

Was this review helpful? Yes 2
Panama City, Florida, United States
2 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Aloha. Well, here is my opinion of this hotel. I thought that I would write this as we were disappointed, mostly by the room. My wife and I are temporarily living on Oahu, but we decided we would be tourists for our Anniversary, and check into a hotel for the night. I booked our room on Expedia, and there were... More

Was this review helpful? Yes 5
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Joseph, Thank you very much for your detailed review, as these are the types of constructive feedback that really helps us address viable concerns with our management team. We truly apologize for the inconveniences regarding our parking situation, noisy location and room condition. Please know that we are in the middle of converting one floor as a beta test... More

Virginia Beach, Virginia, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

After a long flight from Atlanta I was exhausted and upon arriving at the courtyard the staff there made me welcomed fro the moment I arrived from the Parking attendant who greeted me with a smile to the manager who apologized for my room not being available without me complaining he also gave me 2 drink tickets and upgraded my... More

Was this review helpful? Yes 1
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Joe, We were glad to see our valet attendants greeted you with a smile and Aloha! Thank you very much for staying with us and sharing your experience with the Trip Advisor community. We look forward to seeing you again in the near future! Mahalo! More

Stuttgart, Germany
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel lobby and pool areas are nice. Location was great and a short walk to the beach. Easy access to the ABC store and General Store. The rooms have paper thin walls so you hear everything making it difficult to sleep. Don't forget anything in the room when you check out. The staff was unfriendly and swore it wasn't... More

Was this review helpful? Yes 2
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha arRodriguez, We are disappointed to learn of your unpleasant experience at our hotel. We apologize that there was an issue regarding a missing item, and know that the appropriate department manager follows up on all reports that are filed through security. We also apologize for our room layout and structure which resulted in noise issues. Please know that we... More

Kingsburg, California
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my 1st trip to O'ahu in over a decade. It was an easy drive in from the airport. A great location in Waikiki Easy access to everything. The room we stayed in was very spacious, fride, coffee maker. Everything I could imagine for a Marriott property. Can't wait to go back

Was this review helpful? Yes 3
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Erin, Mahalo for your great review! We appreciate the time you took to submit your impression of your recent stay, and we look forward to welcoming you back in the future. Thank you again for your feedback! Until we meet again, Aloha! More

Top Contributor
64 reviews 64 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 1 week ago

I was upgraded to a suite because a credit card I have gives me Elite status. Except for the bed mattress, pillows, and TV, everything was well worn. The AC unit in the sitting room wall rumbled and grumbled the whole time. The new AC unit in the bedroom worked fine. The shower wasn't the cleanest. I could see where... More

Was this review helpful? Yes 3
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha seavapor, Thank you very much for your review, and we appreciate your details on the areas where we failed to meet your expectations. We'll share these comments with our management team for their own information. We apologize that we weren't fully able to provide you with an exceptional stay, and we hope to earn another chance to redeem ourselves.... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Had a pleasant experience at this hotel. Staff was very friendly and helpful. Room was comfortable - could have used a recliner chair though. Microwave, wet bar and mini-fridge were quite adequate. Convenient to restaurants in area and had a nice open-air bar near pool area. Good value for Waikiki area - no extra resort type fees. Convenient bus stop... More

Was this review helpful? Yes 1
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha John, Mahalo for your review! We're glad you had an enjoyable stay with us. Please feel free to call on us again on your next visit to Waikki. We'd love to have you back as our guest! Mahalo! More

Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

If you want to be "touristy" then this location is great. Lots of restaurants and stores within short walking distance. I didn't like the noise, bus stop right out front and they run till midnight however signs said they were installing noise proof glass. The other negative was the bathroom was not as clean as I would expect from marriott,... More

Was this review helpful? Yes 2
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Eramsahai, We are disappointed to learn of your less-than-satisfactory experience on you recent stay with us. We apologize that we did not meet your expectations, and please know that we review every response that comes in on Trip Advisor with our management team. We hope that one day you will provide us with another opportunity to serve you. Thank... More

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Additional Information about Courtyard by Marriott Waikiki Beach

Address: 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Waikiki Beach 3.5*
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Also Known As:
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Waikiki Beach
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu

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