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Courtyard by Marriott Waikiki Beach

3.5 of 5 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Courtyard by Marriott Waikiki Beach
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Courtyard by Marriott Waikiki Beach
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1,439 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sarnia, Ontario
1 review
5 of 5 stars Reviewed yesterday NEW

Our stay at Courtyard Waikiki Beach was incredible. Amazing staff that were eager to welcome us, answer our questions, provide all the help we needed and more. Wonderful room, clean, roomy, comfortable, great location, beautiful grounds. Everything was wonderful and we would love to stay here again. I've already recommended the hotel to others.

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Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 days ago NEW

We stayed in the studio apartments next to the pool area for one night as we couldn't extend our stay at The Marriott Waikiki. Furnishing and room were OK however you had to leave blinds closed for privacy therefore somewhat claustrophobic. Staff were courteous however a little disorganized when trying to locate my bags. Personally there are better hotels to... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha TLO, Thank you for your review. We apologize that our building adjacent to the pools (Loft) did not meet up to your expectations. The rooms in this building will undergo a refresh project as well in the coming months, although a set date has yet to be determined. We hope you have a chance to see these in the... More 

Penticton, Canada
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed here the third week of January. The hotel is in a good location and within a 5 to 10 minute walk to Lewer Street and area restaurants. Waikiki beach is about a 10 minute walk. The lobby, pool, services and facilities are good quality. The rooms are clean, the balcony great, the bed and especially the pillows were... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Stayedhereb4, Thank you very much for your comments and four-star rating of the Courtyard Waikiki Beach! We're glad to see that we met your expectations on this recent visit. We do look forward to serving you again in the near future. Until we meet again, much Aloha to you and yours! More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

As I was stuck and waiting for a flight out of Honolulu, this staff went above and beyond to make my time as stress less as possible for me during my multiple trips back and forth to the airport. Hotel was full but they still found a way to make me feel as I was the only customer they had.... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Mikeinjapan13, Mahalo for your kind remarks about your recent visit with us at the Courtyard Waikiki Beach! We're glad you had a chance to experience our new, upgraded internet service. As you explained, it is much faster and provides for a greater range for our guests. Thank you again for your feedback. We look forward to serving you again... More 

Brisbane, Australia
Top Contributor
66 reviews 66 reviews
45 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here because we could get a 1 bedroom rather than a regular hotel room. It was quite small, dated, and the fold out sofa was stained and uncomfortable. Staff were ok. Nobody went out of their way to help us. Location pretty good. A short walk to the beach. Plenty of restaurants, and easy for buses etc. we... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha 2bundles, Thank you for your review of the Courtyard Waikiki Beach. We regret to hear that we didn't fully meet your expectations on this visit. We do have several improvement projects for this year, and we've just completed an upgrade to our wi fi with an increase in speed and connectivity. We hope to have another chance to regain... More 

prague
Top Contributor
86 reviews 86 reviews
25 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I stayed in the CY Waikiki beach due to the price (which was very nice for the high season) and its proximity to the beach and the shops. As MR Platinum got the junior suite which was quite small but I understand the other rooms are smaller, had a big TV's (yes there were 2) so it was good to... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Martin K Thank you very much for your review. We were sorry to learn that we didn't fully meet your expectations due to the rating, however please know that you are correct in stating that one of our buildings will undergo a refurbishment beginning in late April/early May, and is scheduled to reopen in late December. We truly appreciate... More 

Sydney, Australia
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here sept 2013. When we arrived (very easy to get too and great location with a bus stop right out the front), we were welcomed by friendly staff. We were offered a clean room in which we could have a shower and freshen up after our flight (10 hours) while we waited for our one to be finished. This... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Leith P, Wow, thank you so much for the five-star rating on your recent visit at the Courtyard Waikiki Beach! We will be happy to share your comments with our team, and we were happy to hear that we exceeded your expectations. We look forward to seeing you again in the future. Until we meet again, Aloha to you... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

I like staying at the Courtyard for a lot of reasons. Most of all is the staff. They make you feel at home. If you want to be close to everything, reliable and efficient service, the Courtyard is your place.

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Walter C, Thank you for your kind comments about our outstanding staff service here at the Courtyard Waikiki Beach! We pride ourselves in having the best associates and we are extremely fortunate to be able to share their guest service skills with our guests. Please feel free to reach out to us again on your next visit to Waikiki.... More 

Molalla, Oregon
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

Have stayed here before and always come back. First time in the tower this year and didnt sleep well first night due to noise from the elevator. They apologized and immediately gave us a different room. Loved that we had morning sun on our lanaii. Rooms are clean and appreciate their efforts at conservation....3rd day linen changes, room recycling can... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Dave and Phylli, Thank you very much for your review. We're glad that you were able to enjoy your stay at the Courtyard Waikiki and that you felt our service was above and beyond! We look forward to being of service to you again in the future. Until we meet again, much Mahalo to you and yours! More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

While not on the beach the location is very central to the Waikiki area and the common areas aver very nice. I understand that the rooms are being fully upgraded this spring so by Summer the hotel should be very nice,. The staff was very polite and extremely eager to help with anything ask of them and the coffee shop... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Matt b, Thank you very much for your kind remarks on your recent visit with us. We will indeed have one of our towers undergo a full rehab which will begin in late April, and will be completed towards the end of this year. We hope you get a chance to see this for yourself. Thank you again for... More 

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Additional Information about Courtyard by Marriott Waikiki Beach

Address: 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Waikiki Beach 3.5*
Number of rooms: 399
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Also Known As:
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Waikiki Beach
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu
Hotel Style:
#20 Spa Hotel in Honolulu
#28 Business Hotel in Honolulu
#29 On the Beach Hotel in Honolulu

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