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All 82 Honolulu hotels

Courtyard by Marriott Waikiki Beach

3.5 of 5 Hotel   |   400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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65%
Ranked #59 of 82 hotels in Honolulu
A recent review
4 of 5 stars reviewed 2 days ago
Timothy B Honolulu, Hawaii
  • Reviews (1,214)
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1,214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
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English first
Honolulu, Hawaii
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Most reviewers were spot on. Rooms are very nice for the price we stayed in a one bed room suite and quite throughly enjoyed it. They installed what looked to be brand new led tvs. A huge plus when you have a young kid who takes naps and leaves you stuck in the room. Two issues though. 1 this isn't... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Timothy B, Thank you very much for your review. We were pleased to receive your 4-star rating, and we sincerely apoogize on the lack of towels. Please know that we have been in discussions with our towel vendor that picks up and services all of our linens, and we are working with them to arrange for alternate delivery times... More

2 reviews
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the Courtyard for 3 nights. We were very disappointed with the property. The only good thing about this property was the central location and friendly staff. Apart from this, everything was pretty bad and nowhere near the Marriott standards. 1. Sink was clogged and maintenance had to come and fix it. 2. The bedroom is extremely small.... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha arminder01, We are sorry to hear that your stay did not meet your expectations. We understand that you sent an inquiry to the Marriott Customer Care regarding these issues, therefore one of our Front Office Managers will be responding to you in the timeframe relayed to you by Customer Care. Thank you for your feedback and allowing us the... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I would definitely stay here again. Overall I was very pleased. The beds were soft. The happy hour drinks at $4 were a plus.Get the Blue Hawaiian. I came with kids and they loved the pool. No complaints here.

Was this review helpful? Yes 2
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Monica F, Thank you for your review! We're glad you enjoyed your visit with us. Please be sure to contact us for your future lodging needs. We'd love to have you back! Mahalo! More

middleway wv
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This property has at least two buildings. I was in room 858 in the rear building. This building has only one elevator and at times the wait was tiresome. The room was huge with a separate bedroom with walk in closet. Balcony ran the full length of both rooms. The bed was comfortable and house keeping was prompt. The wifi... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Steve25430, Thank you very much for your review. We are happy that we managed to meet your expectations on this visit and hope that you'll return for another stay in the future. Please know that we plan on doing renovations for the Royal Hawaiian Tower in 2015 which will include new softgoods and carpeting, and we're hopeful these improvements... More

San Diego, California
1 review
5 of 5 stars Reviewed 6 days ago NEW

The customer service was excellent. When the people who had our room before us didn't check out on time we waited in the lobby falling asleep (jet lag) and no one bothered us. They apologized over and over even tho it wasn't their fault. (Please remember to check out by 12!) They checked our luggage for free also so we... More

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DirectorofOps400, AGm at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha zazupetals, We appreciate the time you took to submit your review on your recent stay with us. We're glad to see your stay went well and would not hesitate to visit us again in the future. Thank you very much for your comments and we truly look forward to having you back as our guest! Mahalo. More

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 1 week ago

Hello, Today my friends and I were lucky enough to have Heidy assist us during an very inconvenient situation. Not only was Heidy patient and understanding with our travelling party, she went above and beyond to provide the most memorable customer service I have ever experienced. Should you make your way to this location be sure to stop and say... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Thalia C, Thank you very much for your comments regarding Heidy, our front office associate. We will be happy to share your experience with her in front of her peers and our management team! We truly appreciate your feedback and we hope to be of service to you again in the future. Mahalo! More

Davidson, nc
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

OK, it's NOT on the beach (just five minute walk) and the pool is shaded 90% of the day (I was working anyway) but the level of service, from the front desk to the valet parking staff to the cute italian bartender and the tiny but "generous" bar, is aloha at its best! I have stayed here three times in... More

Was this review helpful? Yes 1
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha kimrectenwald, Mahalo for your raving review of our staff service! We are grateful to have you as our loyal guest, and we appreciate your kind feedback! Until we meet again, take care! More

1 review
3 of 5 stars Reviewed 1 week ago via mobile

Small pool area very small rooms and poor restaurant very over priced, look else where. Restaurant was extremely terrible. Pool area was so small with not enough seating. Spa was hidden didn't even know they had one till the morning of check out and the prices were extremely over priced for what they where offering.

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Michael L, We were disappointed to discover our services did not meet up to your expectations. We sincerely apologize for the inconvenience and please know that I have shared your restaurant comments with our on-site restaurant's management team. Furthermore, we have communicated these comments to our internal departments for their own information. Our goal is to provide all of... More

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I'm a Marriott brand loyalist, and you always know what your getting with Marriott. But this property was bad. Tiny rooms, chipping paint, and it wasn't clean. I understand that Marriott is getting as much run as they can out of an old, high-rise building in downtown Waikiki, but this place was a major disappointment. You could hear the loud... More

Was this review helpful? Yes 2
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha MuchAAloha, We were disappointed to learn of your experience and for the condition of the room. We sincerely apologize for the shortfalls, as this is not indicative of our strive to provide our guests outstanding service and a clean product. We invite you to email us at guestservice@waikikicourtyard.com with additional information on the room you were in so that... More

1 review
5 of 5 stars Reviewed 1 week ago

I was in town for a week for buisiness and my stay at the Courtyard was exceptional. The staff was friendly, courteous and very attentve. The Bell services and front desk were quick ot assist me the minute I arrived to the very last day of my visit. I took names in order to thank them on Trip Advisor...Kalin at... More

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Christina I, We truly appreciate the kind comments you have submitted mentioning our valet and bell associates! We will be sharing you review with the respective departments and also to their management team. Thank you very much for your feedback. We hope to be of service to you again in the near future! Mahalo! More

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Additional Information about Courtyard by Marriott Waikiki Beach

Address: 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Waikiki Beach 3.5*
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Also Known As:
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Waikiki Beach
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#20 Spa Hotel in Honolulu #28 On the Beach Hotel in Honolulu #34 Business Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Waikiki within walking distance to world-famous Waikiki Beach, shopping, signature restaurants, and Waikiki's nightlife. As urban oasis, our Oahu, Hawaii hotel’s accommodations & upgraded amenities offer the best value for Hawaii vacations. ... more   less 
Number of rooms
399

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