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Courtyard by Marriott Waikiki Beach

3.5 of 5
400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Courtyard by Marriott Waikiki Beach
Ranked #53 of 84 hotels in Honolulu
3.5 of 5 stars 562 Reviews
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562 reviews from our community

What travelers say about this hotel
  • Very small(13)
  • Street noise(13)
  • ABC store(11)
  • Friendly and helpful(11)
  • Free internet(10)
  • Hot tub(9)
  • Massage chair(6)
  • Flat screen TV(6)
  • Bedroom suite(6)
  • Front desk staff(5)
Traveler rating
    184
    199
    115
    46
    18
Only show reviews for Family (90) | Couples (289) | Business (44)
Date Rating
Niceville, Florida
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 26, 2012 NEW via mobile
2
people found this review helpful

Long wait for difficult check-in process...no early check-in... they offered to keep our luggage, but then had a bellboy bring it up, which meant giving him a tip...very small room...only 10" or less on window side of bed...very noisy A/C...ended sleeping without it...squeaky bathroom door...very small bathroom with small shower stall...would not stay here again if had a choice! The... More

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See 9 more reviews by laurenat40 for Honolulu
Barrett Winning, Manager at Courtyard by Marriott Waikiki Beach, responded to this review
May 27, 2012

Greetings from beautiful Waikiki, Mahalo for sharing your thoughts on your recent visit to our property. Please accept our sincere apologies for not being able to provide you with an early check-in due to our high occupancy. Guests who preregister are encouraged to enjoy all of our facilities and use our Hospitality Room if requested. It seems that we provided... More

NSW Central Coast
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 22, 2012
1
person found this review helpful

We stayed here after cruising the islands on the Pride of America. Arriving at 10.00 am to check in we were able to go to our room immediately. The front desk staff were efficient and friendly. We had a 2 room suite for 5 days. No problems at all, air-con nice and quiet, a handy little kitchen, 2 big screen... More

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1 review
2 of 5 stars Reviewed May 17, 2012 via mobile
1
person found this review helpful

We just stayed here last week and overall did not enjoy the experience. I'm 5'8 and the shower head was to my shoulder making me hunch over to shower, on top of that our AC did not work, and after having maintenance finally get to our room they tell us they didn't know how to fix it, come to find... More

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Barrett Winning, Manager at Courtyard by Marriott Waikiki Beach, responded to this review
May 19, 2012

Aloha, Thank you for your candid feedback regarding your stay with us. We are sorry to hear that our property did not exceed your expectations. Energy conservation is very important to us and most guests do not have the same diffculty you experienced with our custom AC thermostats. It is disappointing to hear our Engineer was unable to better assist... More

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Coeur d'Alene, Idaho
Senior Contributor
29 reviews 29 reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 14, 2012

Room was a bit small but OK. Good location and staff was very pleasant. I stayed on points so I have no idea what the bang for the buck is but I liked it.

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See 2 more reviews by Foxazon for Honolulu
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 13, 2012

The staff at Courtyard went above and beyond in everyway. From the valet to housekeeping they were so friendly and helpful. It was not uncommon to be greeted by name. We are a family with 3 small children. We experienced a small emergency when our baby found a laundry packet my husband had left on the counter and ate it.... More

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Wellington, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 11, 2012
2
people found this review helpful

While the lobby area was attractive and the staff very accommodating and pleasant, the noise from nearby traffic was most annoying. Also the pool was in the shade most of the afternoon which made it undesirable. Fortunately the room was clean and the bed was comfortable.

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OKC
1 review
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 11, 2012
2
people found this review helpful

We stayed at this property last week as a matter of economics. We needed three rooms for our group, two rooms splitting the cost of the third room, and we wanted the brand name behind the value. I feel confident there is not a better hotel for the cost. It was Marriott reputation all the way. Great staff, clean rooms,... More

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Charleston, South Carolina
1 review
5 of 5 stars Reviewed May 7, 2012

If you are on Business and do want all a Marriott can give you for your Money, this is the Place. It is Comfortable and Roomy, Easy access to Nimitz and H1 from Ala Wai. Places to eat, secure, front door closes at 9pm. lounge, pool...and parking.

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Anchorage, AK
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 6, 2012

Although off the main "strip" area,with it's location on Kuhio Blvd, it's only a block off Waikiki itself and quite close to restaurants and shopping. The rooms are a bit worn and dated but mine was scrupulously clean and everything worked as it should. The staff are outstanding, friendly and helpful. Since I was there on business, didn't get to... More

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See 2 more reviews by AK2Mom for Honolulu
Vancouver, BC, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 6, 2012
2
people found this review helpful

We originally requested a deluxe room, but upon arriving, for an additional $15 per night we upgraded to a 1 bdrm suite instead. This worked out quite well as we were travelling with our 1 yr old. The suite created separation between the actual room and the small living area. This way our 1 yr. old was still able to... More

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Additional Information about Courtyard by Marriott Waikiki Beach

  • Wyland Waikiki
  • Courtyard Waikiki Beach
  • Courtyard Hotel Waikiki Beach
  • Wyland Waikiki Hotel
  • Wyland Hotel
Address: 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
Price Range: $$

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Courtyard by Marriott Waikiki Beach
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