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Courtyard by Marriott Waikiki Beach

3.5 of 5 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Courtyard by Marriott Waikiki Beach
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Courtyard by Marriott Waikiki Beach
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1,361 reviews from our community

Traveler rating
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    475
    323
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    59
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546
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (392)
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Maui, Hawaii
1 review
4 of 5 stars Reviewed 2 days ago NEW

This is a nice clean hotel in Waikiki. It has everything you need and is in the center of town. I really enjoyed their little coffee shop on site. Anita in housekeeping was SUPER friendly and it was a pleasure to see her every day!

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha thinkbig1023, Thank you so much for your kind comments regarding our Housekeeper, Anita. We will be happy to share your remarks with her and her management team! We are happy that you enjoyed your visit with us, and we look forward to your next stay. Until we meet again, Aloha! More

1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

We've stayed here at least 5 times in the last 2 yeas and every time we arrive, we are immediately taken care of. One worker who stands out every time we check in is Ona, who works at the front desk . He is AMAZING and really represents the meaning of "aloha" and always tends to our needs. We also... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Great place to stay. Walking distance to Waikiki. Very clean and the staff is friendly and very helpful. Rooms are nice with comfy beds and big screen tv. Free wifi is always a bonus. Walking distance to famous Waikiki beach, Restaurants, zoo and shopping.

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha spaurie, Wow, thank you so much for your perfect rating and review! We are extremely pleased you enjoyed your visit with us, and we can't wait to be of service to you again soon! Thank you again for your feedback. Until we meet again, Aloha! More

Nashville, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

OK, the upgraded windows block sound really well on the street side; the pool side still offers te sound of water all the time. In so many ways exceptional, especially there for work: great car park service, housekeeping is super, customer service almost always very good. Spada's restaurant is more than adequate.. Sheets are good, beds good, AC works well.... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha EmpressofHappy, Thank you very much for your detailed review. We sincerely apologize for the apparent lack of communication stemming from the general alarm that activated on the morning of the 15th. Please rest assured that we continue to have ongoing training for our night staff in regards to making the necessary announcements, especially with fire alarms, and the announcements... More

Top Contributor
50 reviews 50 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We thought this hotel was just ok. The location was close to the shopping and restaurants, but not really that close to the beach. The staff was helpful and nice and the room was clean. Getting to the vallet area was difficult and of course and our GPS took us around the block 3 times when we were initially looking... More

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha JohnSheila1, Thank you very much for your review of your recent stay. We sincerely apologize for the fact you encountered difficulty in finding our location and also to get to our initial valet area. We hope that despite those occurrences you managed to enjoy your trip to Waikiki. Thank you again for your feedback, and we look forward to... More

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

I rate it two stars instead of one for two reasons: (1) they upgraded my room to deluxe and I could actually see the ocean in the distance (which would be a normal room with anyone else) and (2) they're prices are reasonable compared to the 'beachfront' hotels - in fact if you end up with a room in the... More

Was this review helpful? Yes 1
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha JoelBIrwin, We truly appreciate your feedback and review on your recent visit. We sincerely apologize for the lack of attention given and the room conditions and facilities that failed to meet your expectations. Your comments will be shared with our management team for further discussion on how to address these issues. Additionally, the amount of time you had to... More

Puyallup, Washington
Senior Contributor
48 reviews 48 reviews
3 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel is nice enough, and an OK value for the area it is not the typical CY experience. Staff was outstanding, but no breakfast and hotel a little run down. Pool gets very little sun if you want to work on your tan! Good location for Waikiki beach attractions.

Was this review helpful? Yes 2
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha eatout1962, Thank you very much for submitting you review. We sincerely apologize that we weren't able to fully meet your expectations due to our outdated conditions you described, however please know that we are continuing to make improvements in tandem with our ownership and management company to further enhance our product for you. We hope you'll be able to... More

Seattle
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The Marriott Courtyard on Kuhio is conveniently located and since Kuhio has been cleaned up quite a lot over the years is now in a much more desireable location. The hotel is in need of an upgrade on several counts but it is comfortable and the staff very helpful and friendly and seemed to be a pretty good value as... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Todd, Thank you for your candid review and kind comments about your recent visit with us. We were happy to learn that we met your expectations, and we do also agree that some cosmetic changes would enhance our product further. We do have plans in the near future to address most of these issues, and we hope you'll have... More

1 review
5 of 5 stars Reviewed 1 week ago

I travel to Honolulu every four to six weeks and I always try to stay at this Courtyard. It feels like coming home. I always have the same valet's greet me upon arrival, the lobby area is great and they have a nice bar where you can catch a game or some TV, and the staff is very accommodating.

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha ChristopherNY, Mahalo for your great five-star review! We're extremely pleased to learn that we continue to make your stay a great one, and we truly look forward to seeing you again on your next visit. Mahalo for your feedback and kind remarks! Until we meet again, Aloha! More

Honolulu, Hawaii
1 review
5 of 5 stars Reviewed 1 week ago

The Courtyard Waikiki reception staff was the best and most welcoming crew in any Marriot I have stayed in. They were energetic and very quick to assist with all of my requests and answered any questions. Heidy and Courtney are truly both an asset to the Marriot company! I will definitely stay here again.

Was this review helpful? Yes
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Carlos420420, Wow, thank you very much for your terrific comments about our staff service and perfect rating! We will be sharing them with Courtney and Heidy today, and we truly appreciate your feedback. Please reach out to us again on your next visit to the Courtyard Waikiki. Until we meet again, Aloha! More

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Additional Information about Courtyard by Marriott Waikiki Beach

Address: 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Waikiki Beach 3.5*
Number of rooms: 399
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Also Known As:
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Waikiki Beach
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu

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