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Courtyard by Marriott Waikiki Beach

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400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Courtyard by Marriott Waikiki Beach
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1,623 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (478)
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Cairns, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Courtyard by Marriott Waikiki Beach is a welcoming and friendly hotel. Admittedly, it is need of some renovation and is dated in decor and fittings. The rooms are probably smaller than norm, however, the rooms are adequately stocked and if a kettle or crockery is required just ask at reception and it will be delivered to the room. The... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Caroline W, Mahalo for your four-star review! We're glad that we were able to make your husband's birthday a little more special. Your kind remarks will be shared with our management team.Thank you very much for your feedback and we look forward to welcoming you back soon! More 

1 review
4 of 5 stars Reviewed 1 week ago NEW

The Hotel Staff were great! They all said hello by name and were very helpful and courteous! This was a work trip and I felt like I was coming home after work. I had a problem with the laundry service and they took acre of it.

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Gibson R, Mahalo for your review and four-star rating! We're glad to hear your stay went well overall and we look forward to being of service to you again in the near future. Please reach out to us on your next visit to Waikiki. Until we meet again, much Aloha! More 

Washington, DC
Level Contributor
113 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago

Very pleased with the quality and value of this hotel. My trip was a little unusual, a layover, and this property and its staff fit the bill. The price was unbeatable. I had signed up for a Marriott credit card, and that provided a voucher adequate for this hotel. On top of that, this property has no "resort fee" that... More 

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha PeterNMI, Thank you very much for the eloquent review of your brief stay over with us. We truly appreciate your feedback and thank you for the kind remarks about your experience from the airport to your overnight stay. We will be sharing your review with our management team on Monday as we do with each review we receive. Please... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was small. But it worked well for us since we do not stay in our hotel anyway. We spent most of our time exploring the island of Hawaii. The service was very good. The employees were polite and kind. The house keeper in our floor was very nice. I forgot her name. She is a Filipina. We stayed... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Exxxtreme, Thank you very much for your four-star review. We appreciate your kind remarks about our associate who took care of your room cleaning needs and please know we will be sharing your comments with their department manager. We hope to have you visit us again in the near future. Until we meet again, much Aloha to you and... More 

Wilsonville, Oregon
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stay at this hotel every time I travel on business to Oahu, which is at least four times per year. The staff are all outstanding (shout-outs to Katie, Larissa, and Ray), the location is very close to the beach and numerous local restaurants, and the rooms are super clean and comfortable. Consider upgrading to a deluxe room if you... More 

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Mitch C., Mahalo for your great review and remarks about our staff! We'll be sure to share your comments to recognize them accordingly in front of all their peers. It is great to hear you continue to be a patrol of our hotel, and we thank you for your loyalty. We look forward to seeing you again on your... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The rooms are cramped and outdated. I had to search for an outlet to plug in my phone charger and could barely move around in the tiny shower. However, the lobby and pool area are beautiful and it's withing walking distance to the beach and lots of shops and restaurants. The staff is also friendly and accommodating. You don't spend... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Brittany H, Thank you very much for your review. We sincerely apologize we were unable to fully meet your expectations and that our availability of power outlets were insufficient. Please know that we are currently working on refurbishing our rooms that will enhance our guest's experience. We hope you have an opportunity to visit us again soon. Thank you... More 

Whitby, Canada
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 7 days in early August. We spent the previous 5 nights in Kuaui so Waikiki was a bit of a change of pace. As for this hotel: Positives: The room was nice and comfy the pool was nice with its waterfalls and close to the bar The bar/pool area had a bit of life at times... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Ryan P, Mahalo for your review regarding your recent stay with us. We're pleased to have earned a four-star rating, and we do want to apologize that our room size did not fully meet your expectations. We do look forward to being of service to you again in the future. Please reach out to us again on your next... More 

Toronto, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel for about 8 days. The staff are very helpful and welcoming and the housekeeping staff, Dom is very pleasant and hard working. He kept my room/bath room organized and clean everyday. I forgot my camera charger in my room when i checked-out and Dom made it possible for me to have it thru mail to... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Rudzky, Mahalo for your great review and kind remarks about our Houseman, Dom! We'll be happy to share your review with his peers and manager to recognize him for the great service he provided. Thank you again for choosing to stay with us and we look forward to seeing you again! Mahalo More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at this hotel July 20 thru July 30. The staff was very helpful and always welcoming. Our room was on the penthouse level giving us beautiful views of the northern mountains and a view of the beach. The room was comfortable with hd TV twin sinks in the bathroom. There was a small desk, refrigerator... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Allan L, Thank you very much for your five-star review and feedback. We truly appreciate your patronage and were pleased to learn that we exceeded your expectations. Please do not hesitate to reach out to us again on your next visit to Waikiki. Until we meet again, Mahalo! More 

1 review
3 of 5 stars Reviewed 2 weeks ago via mobile

People and location could not have been better but the hotel needs a update. Just has been a few years since remodeling and it shows but again we enjoyed our stay in this hotel. Very convenient to Restaurants and not a long walk to the beach.

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Dave B, Thank you for your review! We apologize for not fully meeting your expectations on this visit, however please know that we are currently having some refurbishment work done to enhance our guest's comfort. We hope you have a chance to see us again very soon. Mahalo! More 

Hotel Review Summarization

What travelers say

  • Very nice(11)
  • Valet parking(7)
  • Pool area(7)
  • Street noise(5)
  • Deluxe room(4)
  • Friendly and helpful(3)
  • Coffee shop(3)
  • Great location(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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