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Courtyard by Marriott Waikiki Beach

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400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Courtyard by Marriott Waikiki Beach
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Courtyard by Marriott Waikiki Beach
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1,499 reviews from our community

Traveler rating
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    528
    345
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    68
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267
583
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lakewood, Colorado
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

When you check in and the clerk tells you "oh, we have you in our other building", you know you are in trouble. Didn't sleep the first couple of nights due to the constant noise from traffic, elevator, and people taking near and around my room. The front desk clerk was nice enough to find me another room, but apparently... More 

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Madison, Wisconsin, USA
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

This property is very conveniently located- one block from the Main Street.,all the shopping and the beach. There is a nice swimming pool and hot tub. A big advantage is also that this place does not charge any resort fees and the Internet is free. It is also on the bus route, so that you can easily reach Diamond head... More 

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Nashville, Tn,
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent stay and beautiful accommodations. Within walking distance of town and quite interesting. Very nice staff and friendly habitants. Cannot wait to return and spend more time in Hawaii. So much to see and too much to explore. Thank you

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha dbcrim, Mahalo for your review and rating! We are happy to hear your stay went well and look forward to being of service to you again in the future. Until we meet again, much Aloha to you and yours! More 

1 review
4 of 5 stars Reviewed 3 days ago NEW

I really love this Courtyard at Waikiki Beach. The servcie at this hotel is excellent. Special mention to front desk clerks Cristina and Risa, who have been superb. If there is one area of improvement for this property it is that the rooms are due to be refinshed, due to the heavy use this hotel recieves. Otherwise, this is an... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha David S, Thank you very much for your review and four-star rating. We are pleased to learn that we were able to provide you with a great lodging experience. You are correct in that we are scheduled to undergo renovation in early May, which will address many common concerns raised by our guests. We look forward to seeing you... More 

Vancouver, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel was not all as expected. We booked this hotel through www.BookIt.com, as a last-minute trip. We weren't very smart when we booked, as we forgot to check reviews from an outside source. After we purchased the trip, we googled the hotel and safe to say, we were less than excited. When we arrived, we were greeted by amazingly... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Ethan D, Thank you very much for submitting your review. We apologize that some of our decor did not meet your expectations but we will be going through a renovation early next month to address many of these issues. We are pleased that your stay overall went well. Thank you again for providing us with your comments. Mahalo! More 

Lambertville, New Jersey
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We had expected a better room and made our feelings known to the manager on duty at 8:30 that night. We were too tired to move that evening. As we were only spending one more night in the room we decided to just suck it up. The next morning we had the good fortune to meet julie who directed us... More 

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DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha parismomm, Thank you for your review and four-star rating!. We're glad to see that some of our associates were able to turn your stay around into a more positive experience, and we apologize the initial room did not meet your expectations. We will be sharing your review at this morning's manager briefing. We look forward to being of service... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We stayed here overnight before cruise. Noisy location. Can hear traffic and outside voices all night. Bathroom small. Dusty furniture. Dirty draperies. Extremely disappointed with this property. Not staying here again. Next time, I will pay extra to stay on the beach.

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Maria S, We sincerely apologize that our location and noise factor was an issue during your stay. Many guests find our location to be ideal, but we understand it's not what everyone looks for. We hope to be able to be of service to you again in the future should you choose to give us another chance. Mahalo for... More 

Amarillo, Texas
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This beautiful hotel is situated close to great shopping, beaches, parks, and restaurants--all within walking distance-- and the view of the ocean was amazing. The room was very nice, and the bed was really luxurious and comfy. We loved our stay and had absolutely no complaints. Every staff person was pleasant and went above and beyond to provide assistance and... More 

Was this review helpful? Yes 1
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Donna G, Wow, thank you for the perfect rating and articulate review! We're so happy that we managed to exceed your expectations. We thank you very much for being our guest, and we look forward to another visit from you in the future. Mahalo! More 

Omaha, Ne
Top Contributor
211 reviews 211 reviews
47 hotel reviews
102 helpful votes 102 helpful votes
2 of 5 stars Reviewed 1 week ago

This is perhaps the worst Courtyard I have ever stayed at as it is more reminiscent of a Holiday Inn than a Marriott. The rooms are small (only one double bed fit in my room), with tiny showers and worn furniture. The noise level is atrocious as well. While it is reasonable, it is quite unlikely you will see the... More 

Was this review helpful? Yes 2
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha jncd2000, We were disappointed to learn of your experience with us. We sincerely apologize that our rooms did not meet your expectations. Renovations are scheduled to begin in early May wherein our carpets and furnishings will be brand new. Many of our guests find our location to be suitable for their needs. We strive to be the best valued... More 

Brisbane, Australia
Top Contributor
52 reviews 52 reviews
27 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed here for 3 nights with a girlfriend on a shopping holiday. We really enjoyed our stay and were made to feel welcome by all the staff. Service was very good as being a smaller hotel it felt a lot more personable than others I have stayed in before. The location is fabulous close to the main shopping... More 

Was this review helpful? Yes
DirectorofOps400, Manager at Courtyard by Marriott Waikiki Beach, responded to this review

Greetings, Jules65Brisbane, Your lovely review truly made our day! After sharing it with our department heads, it inspired us in starting off our day knowing that our efforts were recognized by guests like yourself! Thank you so much for being our guest and we look forward to seeing you again! More 

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