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All 82 Honolulu hotels

Courtyard by Marriott Waikiki Beach

3.5 of 5 Hotel   |   400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
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Ranked #59 of 82 hotels in Honolulu
A recent review
4 of 5 stars reviewed 3 days ago
BR51 Alexandria, Virginia
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1,249 people have reviewed this hotel

Traveler rating
    339
    432
    303
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    54
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223
518
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
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English first
San Diego, California
2 reviews
2 of 5 stars Reviewed yesterday NEW

Okay, rooms are VERY small, which is one thing, but the shower had the shower head mounted in the very corner and you couldn't direct the shower head. You could only wash half of your hair or body at a time. VERY WIERD!! At the very least they should install hand helds in the shower. I stayed three nights and... More

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Alexandria, Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I spent 10 nights at the Courtyard Waikiki Beach while on business. It's a great location for the traveler who has to commute daily. Also, it's within easy walking distance of many good restaurants and shopping. Parking is on site and the staff is excellent. Rooms are nicely updated, but the structure itself appears a little dated.

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha BR51, Thank you very much for your four-star rating and review! Our team will be happy to learn that we exceeded your expectations when we meet in the morning to discuss all guest feedback. You will also be happy to know that we have several refresh projects coming up that will aid us in improving the "aged" factor of... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Excellent services across the board as well as a very well maintained property. The only issue I had was the noise from Kuhio street outside my room. I was on the 4th floor near an intersection where busses stopped at all hours of the night. Very obnoxious.

Was this review helpful? Yes 1
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Chris, Thank you very much for your review and four star rating! We apologize you encountered noise from Kuhio Avenue, however please know that we have plans in place beginning next month to begin installing sound reducing glass and insulating the walls starting on the second floor. In the coming months, we will also add more floors that face... More

2 reviews
2 of 5 stars Reviewed 1 week ago

I would have given 2.5 stars if there was an option for that. The property is located in a very high traffic area in not the best neighborhood. The public areas were nice and Sean the bartender was great. But my room was dirty and the valet guys were mostly cranky, very confused and disorganized.

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Stacy B, We regret to hear of the treatment you received from the valet team, and that your room was not cleaned adequately. Please know that i will be reaching out to each of those departments and sharing your review with them for training purposes. It is our goal to exceed all of our guest's expectations, and we are... More

Los Angeles, California
1 review
4 of 5 stars Reviewed 1 week ago

First let me start off by saying I wanted to give 4.5 stars, but I'm not sure how to manipulate the half. I stayed at this hotel for a little over 2 weeks. I was in town on business, and my family came with me for their vacation. We made the most of everything. Let's start off with the fabulous... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Monique, Thank you very much for your kind review of your recent visit with us. We were happy to see that many of our associates went above and beyond! We will be happy to share your feedback with our GM and management team! Aloha and we look forward to seeing you in the near future! More

Seattle, Washington
2 reviews
4 of 5 stars Reviewed 1 week ago

The Courtyard Waikiki is a very good solution to a cost-conscious traveler. The accommodations during my last stay in Honolulu were clean and bright. The room has a small refrigerator for my snacks and beverages. Every employee I encountered was polite and pleasant with a smile on their face. Who wouldn't?! It's Hawaii! I found the location was in walking... More

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Mr. Gary, Thank you very much for your review! We were happy to receive your four-star rating, and we appreciate the kind remarks regarding our staff service. Our goal is to exceed our guest's expectations on a daily basis, and we appreciate the opportunity to have regained your confidence with a return visit. We look forward to seeing you... More

1 review
5 of 5 stars Reviewed 1 week ago

Have been staying here for the last several years for 2-2 1/2 weeks and the service and staff is wonderful. Highly reccommend this hotel. This hotel is in a great location near shopping and the beach. This hotel is also very conveniently located on the corner of several bus stops.

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Matk P, Wow, what an outstanding five-star review! Thank you very much for your kind remarks, and we're glad that we've been able to provide you with terrific service all these years. We look forward to your next visit with us! Until we meet again, take care! Mahalo. More

Salt Lake City, Utah
Contributor
15 reviews 15 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 1 week ago

Well, I'm a Marriott Rewards Platinum - so 'live' in Marriott properties. I've stayed at this Courtyard twice, and I guess I'd probably stay there again. Reason? In Honolulu for business. Not sure I'd stay here for vacation. Here's the deal - Firstly, and importantly, the staff are incredibly gracious and hospitable. Kudos to the management team for hiring, training... More

Was this review helpful? Yes 2
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Rihannsu, Thank you for your detailed review of your stay with us. We were disappointed to learn our property condition was not worthy of a higher rating, however we understand your concerns. The good news is that we have several projects in the near future to address the aging carpet and other fixtures, which will be our refresh project... More

Houston, Texas
2 reviews
4 of 5 stars Reviewed 2 weeks ago

The hotel itself looks old; however, it was expected being on an island. The staffs are great. At night the hotel pools and recreation areas look pretty good. For the area and the rate, Its a great deal.

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DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha quan, Mahalo for your four-star review! We understand that our property appears dated, however please know that we are having some refresh work done soon which includes new in-room carpets, beds, and the installation of noise-reducing glass doors in the Kuhio Tower. We look forward to being of service to you in the near future. Mahalo for your feedback! More

Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Because I would give it a good. Sure, it's a little outdated and I hear they are going to remodel next year, but it's really okay. After reading some of the reviews, I asked for a pool side room for something quiet. The room is fine, it's big enough, especially since I'm not moving in. It's quiet, and the staff... More

Was this review helpful? Yes 1
DirectorofOps400, AGM at Courtyard by Marriott Waikiki Beach, responded to this review

Aloha Martha, Thank you very much for your review. We were happy to hear that you would stay with us again, and please know that we have several improvement projects coming up to enhance your future stays. We apologize that we weren't able to provide you with five-star service and accommodations on this recent visit. We truly look forward to... More

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Additional Information about Courtyard by Marriott Waikiki Beach

Address: 400 Royal Hawaiian Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Courtyard by Marriott Waikiki Beach 3.5*
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Also Known As:
Courtyard By Marriott Waikiki Beach Hotel Honolulu
Courtyard Waikiki Beach
Courtyard Hotel Waikiki Beach
Wyland Waikiki Hotel
Courtyard By Marriott Waikiki Beach Hawaii/Honolulu

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style
#21 Spa Hotel in Honolulu #28 On the Beach Hotel in Honolulu #36 Business Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
Conveniently located in the heart of Waikiki within walking distance to world-famous Waikiki Beach, shopping, signature restaurants, and Waikiki's nightlife. As urban oasis, our Oahu, Hawaii hotel’s accommodations & upgraded amenities offer the best value for Hawaii vacations. ... more   less 
Number of rooms
399

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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