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Luana Waikiki

3.5 of 5 2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Luana Waikiki
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Luana Waikiki
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1,018 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I arrived in Hawaii a little bit jostled from a long plane ride and unorganized transport from the airport on Roberts. We were excited to finally be in paradise and get settled in. The Luana is in a great location. Upon check in, we were surprised to learn that there was a mandatory $15 a day "Hospitality"... More

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Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arrived for a three night stay on Tuesday, got off the plane from Australia at 6am! Staff managed an early check in of 10.30am with no additional charge. We were even more pleasantly surprised to find they had upgraded us to a 1 bedroom suite, with full kitchen, instead of a half kitchen studio. On a at the front desk... More

Was this review helpful? Yes 1
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha Jo D, Thank you for a wonderful five-star review. It is fantastic to hear that my team was able to accommodate your early arrival. We are glad that you enjoyed the signature amenities including shuttle service, and our movie rentals. I hope you were also able to enjoy our weekly manager's 'wine & cheese' reception. Again, thank you for... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We had booked a room with partial ocean views which sometimes is a worry as the view might be just a ocean glimpse. Upon opening the door to room 914 we were amazed to find we had a fantastic view of Fort DeRussey park and the ocean. The room was clean and well serviced. Saori, Elton and the rest of... More

Was this review helpful? Yes 1
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha, Thank you for the fantastic five-star review. I am happy to hear that you enjoyed your time with us and Mahalo for commending our team members, Saori and Elton. It is commendations like these that keep our team striving to improve in their services. Again, thank you for staying with us and we look forward in personalizing your next... More

Indianapolis, Indiana
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Wanted 3 days on Oahu after a week on Maui. Picked the Luana Waikiki. Decent hotel about 2 blocks from the beach. Parking is valet only and is $35 a day. A queen bed and a fold out couch with a kitchenette. Just right for a long weekend. The hotel staff was very courteous, knowledgeable, and helpful. We had a... More

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Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha, Thank you for taking the time in sharing your experience with us. It is wonderful to hear that you enjoyed your stay with us including your trip to Oahu. Mahalo for your feedback. It is comments like these that help us to improve our services. Again, thank you for staying with us and we look forward to welcoming you... More

Perth, Australia
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

staff very friendly and rooms were great! Pity the pool area lacked service with food and drinks. No room service either for food although there are lots of places nearby. Central location good value.

Was this review helpful? Yes 1
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha Ann and Alan H, Thank you for taking the time in writing us a review of your experience with us. It is wonderful to hear that you enjoyed your stay with us. Thank you for staying with us and Mahalo for your feedback. Regards, Sunny Chan Guest Services Manager More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a wonderful hotel especially as it's so well positioned. I much preferred looking out to the beautiful park instead of looking onto other hotel buildings. A block or two from all the main Waikiki shops makes it an easy stroll to shopping. Staff were just lovely particularly Tyler who helped us with travel arrangements to the factory outlets... More

Was this review helpful? Yes
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha Juliet W, Thank you for a wonderful review. I am glad to hear that you enjoyed the views that the Luana has to offer. Thank you for commending our team member Ebony. I will be sure to pass along your commendations to her. Mahalo for staying with us and we look forward to welcoming you back on your next... More

Wollongong
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

1. Excellent service helpful and friendly staff! - Everyone from front of house to service staff very polite and helpful 2. Great location walk to everything! Experience Waikiki by walking through it! Forget the car (although parking is available for a fee) just use a bus or shuttle or taxi. 3. Rooms are comfortable and well presented 4. Great rates... More

Was this review helpful? Yes 3
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha, Thank you for taking the time in completing our online survey and Mahalo for a wonderful review. I am glad to hear that you have compared the many properties in Waikiki and decided to choose the Luana prior to staying with us. It is wonderful to see that we have exceeded your expectations. Thank you for the fantastic feedback.... More

Melbourne, Australia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Friendly, helpful staff. We arrived very early via plane and were booked into a room with ocean views straight away which was a godsend after our flight. The only negatives were a loud airconditioner and a hard lumpy bed. I'm not a good sleeper so this was a real issue for me. Apart from that it was a shortwalk to... More

Was this review helpful? Yes
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha, Thank you for taking the time in writing a review for us. It is wonderful to hear that you found our team to be friendly and Mahalo for the suggestions and feedback. It is comments like yours that help us to improve in our guest services and operations. Thank you for staying with us and we looking forward to... More

Denver, Colorado
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I'll be honest, I was a little worried about staying here, afraid it would be poor quality. It FAR exceeded my expectations - a wonderful place to stay! The location is GREAT - a quick 10 minute walk to the beach. Also it's a quick walk to downtown Waikiki restaurants and shopping. The hotel staff is incredibly friendly - we... More

Was this review helpful? Yes 1
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha, Thank you for taking the time in sharing your experience with us. I am happy to hear that we have far exceeded your expectations. It is also wonderful to hear that you spent some time to get to know our team. Thank you for staying with us and we look forward to your return visit. Regards, Sunny Chan Guest... More

Lilydale, Australia
Contributor
17 reviews 17 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Our flight arrived early in the morning so we booked the previous night so that we could freshen up before hitting the streets. All staff were very kind and we never had to wait too long for anything. They were also very understanding that we didn't have any US currency to tip with until wee got to an ATM. We... More

Was this review helpful? Yes 2
Sunny C, Guest Relations Manager at Luana Waikiki, responded to this review

Aloha Stephen, Thank you for taking the time in sharing your experience with other travelers and Mahalo for your review. It is wonderful to hear that our team was able to accommodate your requests in a timely manner. I sincerely apologize for the the inconveniences that you have experienced during your stay but I am happy to hear that we... More

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Additional Information about Luana Waikiki

Address: 2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Luana Waikiki 3.5*
Number of rooms: 220
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Also Known As:
Outrigger Luana Waikiki Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Hotel Luana Waikiki
Outrigger Honolulu
Honolulu Outrigger
Luana Waikiki Hawaii/Honolulu

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