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All 82 Honolulu hotels

Ohana Waikiki Malia

3.0 of 5 Hotel   |   2211 Kuhio Ave, Honolulu, Oahu, HI 96815
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Ranked #56 of 82 Hotels in Honolulu
A recent review
5 of 5 stars reviewed 1 week ago
vatoal Chandler, Arizona
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673 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Moses Lake
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Very disappointed in the hotel and unpleasantantly surprised after reading the reviews. We had to wait for our room to be ready even though it was nearly 5pm when we checked in. The elevator is not great to get a wheelchair in. Our "kitchenette" consists of a microwave and gross refrigerator. The fan in the bathroom doesn't work so mold... More 

Was this review helpful? Yes 1
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This hotel has THE WORST staff of any hotel I have ever stayed at. I will never recommend this hotel to anyone and I will never stay here ever again. Got locked out of my room after visiting the second room my family was staying in and front desk refused to give me a new key. Mind you, it was... More 

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Chandler, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Our stay was very rewarding.Stayed there for two days. THE front desk staff were awesome. I would like to thank PAM,ROY,ROBERT for their assistance on a couple of issues. This is one of the best places we have stayed.The rooms were clean and well kept. The lobby was very busy with people all over.I can understand why this hotel is... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 18, 2014

Our family of 4 stayed for 9 nights....room was fair had minor problems with air conditioner leaking at times. No Wi-Fi in room was a pain and the pull out beds were so so. Location of Hotel was central for getting about and the pink trolley was great value to get around. Very noisy near the pool area when there... More 

Was this review helpful? Yes 1
NoraWeatherwax, General Manager at Ohana Waikiki Malia, responded to this review

Aloha, Thank you for your review on Tripadvisor. We appreciate the feedback we receive and use it to further improve our hospitality. Please accept our sincere apologies for the inconvenience during your stay. You are valuable to us and we want you to know that our management team is working on a solution on how we can improve in these... More 

2 reviews
4 of 5 stars Reviewed November 12, 2014 via mobile

The only real downfall in this hotel is that there is no wifi in the rooms there is internet in the rooms but only for laptops and not everyone lugs a laptop on holidays and not everyone owns one!! It was a pain having to go down to the lobby to use the wifi there! Overall it was a great... More 

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NoraWeatherwax, General Manager at Ohana Waikiki Malia, responded to this review

Aloha, Thank you for submitting your review on Tripadvisor. We understand the importance of having WiFI accessibility in our rooms and we apologize for falling short in this instance. However, I am happy to announce that we are now in the planning stages of adding WiFi in our rooms. Thank you for your kind remarks about our employees. We are... More 

Sale, Victoria, Australia
Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 11, 2014

This is a great hotel if you want to be right in the 'thick' of Waikiki. Unfortunately being on the 3rd floor, you have a lot of traffic noise and my husband is a terrible sleeper. As we were coming back to the Malia after a few days on the North Shore, we spoke to the lovely staff on the... More 

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NoraWeatherwax, General Manager at Ohana Waikiki Malia, responded to this review

Aloha Catherine B, Thank you for your comments about our hotel and our staff. We are glad that your concern about the noise on the 3rd floor was immediately re-solved. Please accept our sincere apologies about the treatment you received from the tour agent. I have spoken to the manager in charge in this area to take appropriate measures to... More 

Columbia, South Carolina
Top Contributor
639 reviews 639 reviews
18 hotel reviews
317 helpful votes 317 helpful votes
4 of 5 stars Reviewed November 5, 2014

not bad stay. a couple of streets from the beach. not as expensive as ones closer to ocean. easy to walk to attractions. yes, it's a little outdated,but the place served its purpose I would recommend this place.

Was this review helpful? Yes 1
NoraWeatherwax, General Manager at Ohana Waikiki Malia, responded to this review

Aloha, Thank for submitting your review on Tripadvisor. Your comments are very important to us, as it gives us some valuable insights on the level of service we provide our guests. We are glad that we met your expectations and are grateful about recommending our hotel to your friends and acquaintances. Again, thank you for staying with us! Mahalo, Amante... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 26, 2014

My family and the stayed overnight in Room 301. The room is in need of renovation desperately. We had to we walk down to the service desk to let them know that the phone in our room didn't work. We are still waiting for someone to come and look at the problem. Still waiting!!! I wouldn't refer this hotel to... More 

Was this review helpful? Yes 1
NoraWeatherwax, General Manager at Ohana Waikiki Malia, responded to this review

Aloha Eugenia M, Thank you for submitting your review on Tripadvisor. Please accept our sincere apologies for your dissatisfaction with your overall stay with us. We pride ourselves on attention to detail and unsurpassed guest service and are concerned about this situation. The comments that we generally receive from our guests are usually very good. In your particular situation, we... More 

Tyler, Texas
Top Contributor
80 reviews 80 reviews
12 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed October 13, 2014

We were well pleased with the ADA bathroom in our suite. The staff were very friendly and helpful. The listing states Honolulu but it is actually Waikiki and near bus stops. IHOP is next door (same building) and is accessible via a lift in the hotel. However, for most of our week's stay the lift was out of order. I... More 

Was this review helpful? Yes 1
NoraWeatherwax, General Manager at Ohana Waikiki Malia, responded to this review

Aloha CAH246, Thank you so much for your complimentary review and for taking the time to submit it on Tripadvisor. We really appreciate the feedback we receive and use it to further improve our hospitality. We are glad that the service rendered by our employees went beyond your expectations. You can be assured we will share this with our front... More 

Essex,
Contributor
16 reviews 16 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 23, 2014

Stayed here 3 nights in Sept and we were really happy. Staff were excellent. Had a problem with the toilet not flushing one evening and someone came immediately and fixed it. We had room 203 a one bedroom with kitchenette. Our daughter's had separate beds in the lounge, we had a balcony off our bedroom that looked over the street.... More 

Was this review helpful? Yes 5
NoraWeatherwax, General Manager at Ohana Waikiki Malia, responded to this review

Aloha, Thank you for your complimentary remarks and for submitting your review on Tripadvisor. We are glad that your stay at the OHANA Waikiki Malia Hotel was a pleasant one. Please accept our sincere apologies for any inconvenience you encountered during your stay. Thank you so much for understanding the noise situation on the street. With much Aloha, Amante Castro... More 

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Hotel Summarization (Beta)

What travelers say

  • Very friendly(4)
  • Great location(3)
  • Few blocks(3)

Additional Information about Ohana Waikiki Malia

Address: 2211 Kuhio Ave, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ohana Waikiki Malia 3*
Number of rooms: 327
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Also Known As:
Ohana Waikiki Malia Honolulu
Ohana Waikiki Malia Hawaii/Honolulu

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