We are going to stay at the hotel for 10 days and it had been wonderful until we got woke up tonight by the parking garage guy who asked us to go downstair to pay our $20 parking immediately at 10:30 pm at night. He said that he will charge us $30 more if we don't go down there to...
More
My fiancè and I stayed here for the Pro Bowl and it was great! The rooms were clean and had all the amenities we needed. The IHOP next door is over priced but just walk a block towards the beach and go to a local restaurant - much cheaper. The hotel is in a great location - everything is within...
More
Aloha and Mahalo for your submitting your review on tripadvisor. It is always great to hear that you enjoyed our property and that our rooms are clean with ample amenities. We have a strong housekeeping department that takes great pride in their work. It brings me joy to read these positive comments during our housekeeping briefings. Thank you for mentioning...
More
I just returned from Oahu, Hawaii. I was there 5 days. My stay could not have been more perfect. The weather, the people, and the accommodations. The hotel that I stayed was the Ohana Waikiki Malia which is an Outrigger property. The customer service was over the top. Ohana means family, and that is exactly what you feel like when...
More
Aloha from you family here at the OHANA Waikiki Malia! Mahalo for submitting such a raving review about Outrigger and OHANA. It is our goal here to welcome and entertain our guests and friends with warmth and generosity. We are excited to read that we met your expectations and are looking forward to welcoming you back one day.
Mahalo Nui...
More
This hotel was a very enjoyable experience! It was clean, well furnished, accessible to most everything we needed, and affordable.
Our flight was delayed by one day and the hotel personnel were very gracious about it. Upon checkout, they agreed to hold our luggage a few hours after checkout to accommodate our flight schedule.
The hotel is designed for the...
More
Aloha and Mahalo for submitting your positive comments on tripadvisor. Our housekeepers do a great job on keeping our property clean. Our Guest Service Representatives are indeed very gracious and we our so proud of our hotel staff.
The one bedroom unit you stayed in is located in our Luana Wing. This wing has not been renovated and we are...
More
The hotel has a great location for bus, beach, restaurants, etc. But it is very dated (or least the wing we were in was.) First room offerred had a moldy odor. Second one was better but mold was visible on the carpeted baseboard. The carpet itself needed a cleaning - better still replacement. Furniture was fine, though.
More
Aloha for submitting your review on tripadvisor. Our location is conveniently located in central Waikiki and is a short stroll to a wide variety of shopping and dinning.
I apologize for the inconveinence you incurred while staying in our Luana Wing. This wing is dated and we are working on improvements. We have plans to change the carpet this year....
More
My wife and I went to Waikiki Malia for our honeymoon. The room was very clean. The staff gave us excellent information throughout our trip. Several restaurants were located close to the hotel. The Bus, that goes through Oahu, stops across the street from the hotel. ABC is less than a block away.
More
Aloha!
Congratulations on your wedding! Thank you for choosing our hotel for your honeymoon. We are glad to have been able to supply you with clean accomodations and a staff that cares about our guests. We have located in an excellent location with makes it very easy for our guests to choose somewhere to dine and to catch the City...
More
My significant other and I had spend a nice quiet overnighter at this hotel. It was a short,but well rested way to spend Christmas Eve. This is actually a repeat visit for me at this hotel. I've stayed here about a year ago for Thanksgiving and it was a very pleasant first time stay here. The staff was alsways very...
More
Aloha!
Thank for taking the time to post a review. It was good to read that you had a nice, quiet, well rested overnight stay. Your comment that states "the staff was always very accomondating and "Ohana-like" makes me proud. This shows that we are follow ing our Ke Ano'Wa'a value of Na Mea Ho'okipa (Hosts)...we, as Hosts, welcome and...
More
I'm going with 5 stars for the great staff and outstanding housekeeping. My 17th floor room in the main building (Malia Tower) was reasonably quiet and as comfortable as could be. All the "standard" rooms are in the Malia Tower and all have been renovated. But if you pay more for a 1 bedroom unit, you'll be in the infamous...
More
Aloha & Mahalo for taking the time to post a review. Thank you for your gracious compliments regarding our staff and housekeeping. It is great to know that you received 5 star service.
I apologize for the limited selection of TV channels. We are working on updating our TV channels and hope to have this accomplished soon.
I can understand...
More
We are regular visitors to Waikiki and have stayed at the Malia quite a few times in the last two years. For the price, we are very impressed with everything about the hotel, including the friendly, helpful staff, super-clean rooms, free Internet and excellent location. We are returning to Waikiki in February for two weeks and this time have chosen...
More
Aloha and Mahalo for posting your review. Thank you for your gracious comments regarding our staff and rooms. I agree that our location is excellent. We are conveniently located in central Waikikli and we are a short stroll to a wide variety of shopping and dinning.
We are sorry to hear that you will not be staying with us this...
More
Just returned from my first stay at the Ohana Waikiki Malia and I couldn't be more pleased. The staff was friendly, always saying hello whenever we returned to the hotel, and the room was lovely and always cleaned impeccably. I requested a renovated room ahead of time and they accomodated me, no problem. Location is great, some street noise from...
More
Thank you for submitting your review to TripAdvisor. It was good to read that your first stay here was enjoyable. Our hotel staff is very good at demonstrating the Aloha Spirt. They truely enjoying meeting and greeting our guests with a sense of family. Our housekeepers take great pride in keeping all our rooms and public areas clean and lovely....
More
462 Reviews
437 Reviews
764 Reviews
