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Waikiki Beach Marriott Resort & Spa

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2552 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Waikiki Beach Marriott Resort & Spa
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Waikiki Beach Marriott Resort & Spa
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2,813 Reviews from our TripAdvisor Community

Traveler rating
    807
    1,212
    562
    160
    72
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681
1,060
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Waikiki Beach Marriott Resort & Spa
See the most recent reviews
Tampa, Florida
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 30, 2010

This resort claims to be one of the top, it is not! My husband is Platiumn Elite with the Marriott chain and we were treated very poorly. The rooms were not cleaned properly, they did not leave coffee and condiments daily. The front desk staff were anything but polite. On our next visit a few weeks later we stayed at... More 

Was this review helpful? Yes 3
San Jose, California
Contributor
20 reviews 20 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed June 28, 2010

Beware there are no ocean views!!! They will only try to sell you a time share around every corner. If you were told you were getting an ocean view don't be surprised to be looking out at the chaotic pool.

Was this review helpful? Yes 2
California
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed June 20, 2010

I stopped by the time share desk the first morning of my stay to see if the incentive for sitting through the sales presentation was worth a few hours of my time. After a few minutes of listening to the girl, Virginia, I declined and left the hotel for meetings. Upon returning to the hotel I had four voicemail messages... More 

Was this review helpful? Yes 9
Round Rock, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2010

This hotel consists of four manmade beaches in secluded area from the rest of the island of Oahu. I highly reccomend it for anyone who has a large adversion to overpriced, larger than life cities of the island. It is a good place to just relax and forget every worry.

Was this review helpful? Yes 2
New York
Contributor
15 reviews 15 reviews
15 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed June 16, 2010

Pros: conveniently located across the street from the beach; close to Diamond Head; good service from the hotel staff and restaurant staff Cons: the bathroom is SMALL - the sink is outside of the bathroom (tub and toilet), which is separated only by a pocket door (not much privacy). the room itself seems a bit dated. the hotel is located... More 

Was this review helpful? Yes 3
California City, California
Contributor
11 reviews 11 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 12, 2010

this hotel had a great location for a business vacation. The beach is right across the street from this hotel and that was great, bit this hotel has no available entertainment for the guess that are visiting the island juat for vacation. The service was good. When I asked housekeeping if they would provide a different flavor of teabag with... More 

Was this review helpful? Yes 2
San Francisco Bay Area
Contributor
13 reviews 13 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed June 11, 2010

First trip to Hawaii and I choose this property because I expect a standard of service and customer care from the Marriott chain. The customer service at the front desk was generally good. Nothing spectacular but good. The problem is this place is like a factory and I do mean a factory. It's massive and there are people coming and... More 

Was this review helpful? Yes 2
Las Vegas, Nevada
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed June 9, 2010

My overall impression of the Marriott was good. We arrived very late, close to midnight, so there was no line at check-in. Check-in went very smoothly and in less than 5 minutes we were on our way. I booked an deluxe ocean view/king bed and requested the Keolphilani Tower. All my requests were honored, with a 15th Floor Room with... More 

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 7, 2010

I had booked an oceanview for $170 a night. Overall great view, spacious rooms, and clean. The interior and the lobby decoration was a bit out dated. Definitely the lobby can get a make over. We had issues at check in due to a long line and few staff at the front desk. Other than that it was a good... More 

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Riversice, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2010

It was great this time around after the last trip summer 2010 was a bummer service. Jennifer, the front desk manager made sure to it that we had a great service and time at the Waikiki beach marriott.

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