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All 83 Honolulu hotels

Waikiki Beach Marriott Resort & Spa

4.0 of 5 Resort   |   2552 Kalakaua Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Ranked #44 of 83 hotels in Honolulu
Certificate of Excellence 2013
A recent review
3 of 5 stars reviewed 2 days ago
TheGoBird Jacksonville Beach, Florida
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2,120 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jacksonville Beach, Florida
Top Contributor
54 reviews 54 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

One of my favorite places to sit in the whole world is on a balcony at this hotel. With room number ending in 33 or 31, you'll have a fabulous view of the Waikiki strip. Don't be fooled by the pricey Diamond Head view option. That is a click marketing strategy for a room without the impressive view. Even though... More

Was this review helpful? Yes 1
Vancouver, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 3 days ago NEW

We arrived in the evening and I checked into our room and called down to the front desk and informed them that our room was not as clean as it should be. For a 4 star hotel this place should sparkle and it still had dust on top of doors and picture frames and hair in the bathroom. We moved... More

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Steve Y, Resort Manager at Waikiki Beach Marriott Resort & Spa, responded to this review

Aloha, We appreciate the feedback about your recent stay. I do apologize that we did not completely meet your expectations in your first room. As you noted, our Housekeeping team does work hard to ensure that all areas of the hotel are clean for our guests. Your feedback is invaluable to help us reveiw our current services and product so... More

Landover, Maryland
Contributor
12 reviews 12 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Corner room - spacious and very clean Bed - very comfortable Hotel staff - very courteous Ocean view - awesome Restaurant buffett - delicious Room rate - reasonable, plus I got a discount just for asking

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Trabuco Canyon
2 reviews
1 of 5 stars Reviewed 5 days ago NEW via mobile

We stay at Marriott almost exclusively, but we were very disappointed with Waikiki Beach Resort and Spa. First and foremost was the lack of courtesy on the part of all of the staff, except housekeeping. Not one encounter was pleasant or helpful. The hotels layout is very confusing, we were given a map that wad been copied a million times... More

Was this review helpful? Yes 4
Steve Y, Resort Manager at Waikiki Beach Marriott Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share your feedback about your recent stay. I do apologize if we did not fully meet your expectations in regards to the room, service, and information that you received. Please know that we are currently refreshing our rooms and will be complete with that project at the end of 2014. The hotel... More

Boston, United Kingdom
Top Contributor
67 reviews 67 reviews
33 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel is in the center of Waikiki walking distance to all shops and eats and beach! However the service is only so so. The rate is also expensive for what you get. They have a lot of family activities.The rooms are not that nice. The only thing nice about this place is the location. Everything else is substandard for... More

Was this review helpful? Yes 1
Steve Y, Resort Manager at Waikiki Beach Marriott Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share your experience at the Waikiki Beach Marriott Resort & Spa. You indicated in your response that the overall condition of the resort was unsatisfactory. Please accept our sincere apologies if this had a negative impact on your stay. We take great pride in ensuring our guest’s satisfaction. Our goal is to... More

San Diego, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

To begin with, this hotel is not a resort as advertised in my opinion. The resort fee is extortion because the amenities are sorely lacking. The resort fee includes a bunch of things you don't need, like long distance calling to anywhere (just exactly how I want to spend my time in Hawaii!) , and access to the pool (woohoo)... More

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Steve Y, Resort Manager at Waikiki Beach Marriott Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share your comments and feedback regarding your recent stay at the Waikiki Beach Marriott. Our goal is to provide all of our guests with the highest level of service, quality product and value for the price paid. I do apologize that we did not meet your expectations. I can understand how the... More

Santiago, Chile
Top Contributor
55 reviews 55 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at the Marriott Waikiki as a large family group in February. Our experience was mostly positive although we encountered problems on arrival. On checking in we asked if our daughter and her family had arrived and were told they had not. We kept checking back and were told repeatedly that they had not arrived. We had traveled from... More

Was this review helpful? Yes 2
Steve Y, Resort Manager at Waikiki Beach Marriott Resort & Spa, responded to this review

Aloha, Thank you for taking the time to share your comments and feedback on your recent stay. I do apologize for any confusion that was caused during the check in process. Our team makes every effort to ensure a wonderful arrival experience for all of our guest sand I will share this information with the appropriate department so that we... More

Edmonton, Canada
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Although I enjoyed many conveniences, one being the location I found this resort to be quite pricey for the quality of room and amenities. I am not crazy about the $30 a day resort fee and am still unsure what this fee is supposed to cover. Most hotels I've been to call these privileges amenities that are included I your... More

Was this review helpful? Yes 2
London, United Kingdom
Top Contributor
50 reviews 50 reviews
14 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The people who work here are generally friendly and nice, but this is a large hotel, designed to process and serve the masses. Don't expect lots of unique amenities. The non discounted rates strike me as high. Getting a room with a view is impossible at a reasonable price unless you are part of a large group which can negotiate... More

Was this review helpful? Yes 1
Steve Y, Resort Manager at Waikiki Beach Marriott Resort & Spa, responded to this review

Aloha, Thank you very much for taking the time to share your feedback in regards to your recent stay at the Waikiki Beach Marriott. Our goal is to provide a great experience for all of our customers. Thank you for recognizing our associates for the friendly service. In regards to the perceived value, please accept my apology if we did... More

Ellicott City, MD
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel a few years back when participating in a dance event for the Pro Bowl. There were hundreds of us staying at this resort and there were all sorts of events, including dance solo competitions, rehearsals, auditions, and so forth. The hotel and grounds were beautiful and large. I loved the view of the ocean, the... More

Was this review helpful? Yes 1

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Hotel Summarization (Beta)

What travelers say

  • Ocean views(45)
  • Diamond head(38)
  • Very nice(18)
  • ABC store(16)
  • Breakfast buffet(9)
  • Pool area(9)
  • Great location(7)
  • Friendly and helpful(5)
  • Street noise(4)
  • Front desk staff(4)

Additional Information about Waikiki Beach Marriott Resort & Spa

Address: 2552 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Luxury Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
#31 Business Hotel in Honolulu
#35 Family Hotel in Honolulu
#44 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Waikiki Beach Marriott Resort & Spa 4*
Official Description (provided by the hotel):
WAIKIKI BEACH MARRIOTT RESORT & SPA fronts the best stretch of Waikiki Beach. Conveniently located in the heart of Waikiki, the hotel offers 1,310 refurbished guest rooms and suites with private lanai providing spectacular views of world-famous Diamond Head and Waikiki Beach. Other amenities include Kuhio Beach Grill, featuring the best in Pacific Rim cuisine; Sansei Seafood Restaurant & Sushi Bar and d.k Steak House; Arancino di Mare Italian Restaurant; newly redesigned Moana Terrace, offering live Hawaiian entertainment nightly; Seattle’s Best Coffee; Paul Brown’s Spa Olakino * Salon; a surf school; two freshwater, heated swimming pools; 10-person whirlpool; new 3,000 sq. ft. 24-hour fitness center; business center with 24-hour Internet access; high-speed and wireless Internet access throughout the resort’s guest rooms and public spaces; shops and boutiques; and Hawaiian cultural activities. ... more   less 
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Also Known As:
Waikiki Beach Marriott Hotel Honolulu
Waikiki Beach Marriott Resort And Spa
Marriott Waikiki Beach
Waikiki Beach Marriott
Marriott Honolulu
Honolulu Marriott
Waikiki Beach Marriott Resort
Waikiki Beach Marriott Resort & Spa Hawaii/Honolulu

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