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Castle Waikiki Grand Hotel

134 Kapahulu Avenue, Honolulu, Oahu, HI 96815
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Castle Waikiki Grand Hotel
Castle Waikiki Grand Hotel
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225 Reviews from our TripAdvisor Community

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Chino
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We booked more than six months ahead, but they had no room when we arrived. A RUDE front desk clerk sent us to another Castle property - the cab she put us in dropped us off at the wrong hotel and we had to find and walk to the property on our own, dragging our suitcases down the sidewalk. Property... More 

Helpful?
3 Thank Steve B
Honolulu, Hawaii
1 review
4 of 5 stars Reviewed 4 weeks ago

Great area of town with access to everything we needed, The hotel was clean, pet friendly and well landscaped. Late night check in was difficult. A night desk clerk is needed. Small kitchen nook and bathroom crevice, but no less than was needed for two people.

Helpful?
Thank Cassandra F
Kennywaikikishore, Manager at Castle Waikiki Grand Hotel, responded to this review

Aloha Thank you for your kind comments about our staff. I will pass along your words to Roxy. We are happy to hear you enjoyed your stay with us and happy to hear you enjoyed our location and its proximity to the beach. Mahalo More 

Brooklyn, Ohio
Level Contributor
59 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

Keep in mind when booking that this is a 2-star hotel. You won't get daily maid service (it's every 3 days). We booked through the hotel's website and it fit perfectly in our budget. We didn't expect the frills of a 3- or 4-star hotel but our room was clean and comfortable. The drains worked. The A/C worked. We had... More 

Helpful?
1 Thank Chelsea0518
Kennywaikikishore, Manager at Castle Waikiki Grand Hotel, responded to this review

Aloha Thank you for taking the time to share your comments with us. We are a solid 2 star property that is clean and comfortable close to the beach and bus stops. Mahalo More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 21, 2015

the room we had was small and the drain in the shower was plugged. we went to ask about an upgrade that I was willing to purchase, but the manager was very helpful and put us in a larger room for no extra cost. Don't expect daily service but anything you need is available from the front desk. This hotel... More 

Helpful?
Thank Steve H
Minneapolis, Minnesota
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed December 15, 2015 via mobile

I stayed at Waikiki Grand from 12/6/15-12/15/15 in room #715. I had booked the room through vacation rent by owner (VRBO). Upon arrival, the unit appeared clean & had everything I needed...kitchenette with all the cooking appliances, tv/cable, wifi, clean towels/bed linens & nice bathroom. During my stay, I wokeup with several bug bites. On 12/7/15, I found 2 bed... More 

Helpful?
1 Thank T B
Rob T, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

We apologize for the problems you had. This unit is not in the hotel pool or controlled by Castle Resorts. This is a private vacation rental. So this would be the wrong place to post this review as we are not in control of this room. More 

Travelers are raving about these Honolulu hotels

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 29, 2015

Great location - close to everything. I stayed on the 10th floor in an apartment. Great apartment - nice and roomy with a good kitchen. King bed and couch. Right across the road from the beach. Staff were very helpful.

Helpful?
1 Thank Angiestone88
Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 17, 2015 via mobile

We booked here as a "budget" hotel. And it certainly was, the only place for "high speed wifi" was the lobby, not the rooms as specified, the room was small and very dark. The lamp had a busted light, and only the light over the kitchenette worked. The night security was very rude, as my fiancé went up to our... More 

Helpful?
2 Thank CantWait2011
Honolulu, Hawaii
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 31, 2015

I was very pleased with my experience. This hotel has a lot going on. Part of the building houses residences. On the ground floor there is Teddy's Bigger Burgers. I had mixed emotions on staying there the night before Halloween, but when I saw a rate for $99 several weeks in advance went ahead and locked it in. My room... More 

Helpful?
1 Thank Phil J
Rob T, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

Thank you for taking the time to let us know how we are doing. It always makes the staff here very happy to know a guest really enjoyed their stay with us. More 

Glendale, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 29, 2015

This is not a 5 start hotel but you get a good accommodation,clean rooms, The staff were all very friendly specially Roxy. On the bright side it was only a stone throw away from the beach, zoo and shopping promenade.

Helpful?
Thank sabroso49
Sunshine Coast, Australia
Level Contributor
52 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed October 22, 2015

This hotel suited our needs perfectly. I pre-booked a parking spot in the limited space car park underground. The location was perfect being so close to the beach. The staff were very friendly and helpful. I would stay here again.

Helpful?
1 Thank Mark A
Rob T, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

Thank you. We will let the staff know that you really enjoyed your time with us. More 

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