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All 47 Honolulu accommodations

Castle Waikiki Grand Hotel

3.0 of 5 Condominium   |   134 Kapahulu Avenue, Honolulu, Oahu, HI 96815
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Castle Waikiki Grand Hotel
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A recent review
3 of 5 stars reviewed 3 weeks ago
alvaradom1980 Honolulu, Hawaii
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187 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Honolulu, Hawaii
1 review
3 of 5 stars Reviewed 3 weeks ago

Great location but..... A. Window AC unit didn't work at 100%. B. Ceiling fan didn't have a light bulb. C. Assigned parking at $17.00 a day, and still every day for 6 days someone else's car was in our assigned stall. D. Maid service only cleaned room, made bed, replaced towels after 3 days. E. Day time front desk clerk... More

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Rob T, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

We apologize for the inconveniences you had during your stay. We will speak to the staff about your concerns, and try to prevent further issues of this type from happening again. More

Dallas, Texas
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2014

I just checked out of the hotel last Thursday. The location is why you stay here, folks....Across from the zoo...a block from the beach...within walking distance of Diamond Head...This is not a luxury property but my room (803) was recently remodeled and certainly met my standards. Yes, it is true that maid service is once every three deals...I say...Deal with... More

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Kennywaikikishore, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

Thank you for your kind words. We're very glad you enjoyed your stay with us and hope to have you return soon. We will share your comments with our staff and let them know they helped to make your stay an enjoyable one. More

Dubai, United Arab Emirates
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 20, 2014

We stayed for 3 nights only in room 718 the room was clean and comfortable nothing special but we only sleep there as we are usually out and about anyway. It has a kitchenette with everything you would need. Tv, Wifi, Hairdryer, Iron ect. The room has A/C which is good, and parking is available under the hotel for $17... More

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Kennywaikikishore, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

We're happy to hear you enjoyed your stay with us and hope you return soon. More

Vancouver Island, Canada
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 13, 2014

This hotel appears to have been converted to some privately owned condos. The owner of #809 which we rented for 11 night was very kind and helpful. The building is old but well kept with a good elevator, laundry facilities, rooftop lanai, computer for printing documents, and reasonably good staff at the desk. The unit was clean, well equipped with... More

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Houston
Top Contributor
101 reviews 101 reviews
26 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 22, 2014 via mobile

We stayed in unit 919. Very clean and comfortable. Just a block from the beach. Located at a quiet end of Waikiki and a short walk to many activities. A kitchen was a big plus. The condos have a few parking spots for rent at a reasonable price for the area. The owner was most helpful and responsive.

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San Diego, California
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 18, 2014

It's now been 1 month since I stayed at the Waikiki Grand Hotel and my disgust has yet to subside. My Fiance and I cut our 7 day stay here short after 2 nights because of the large cockroach that was sleeping in our bed and the poor service that we received when we alerted the hotel staff. I'm talking... More

Was this review helpful? Yes 6
palm desert, ca
Top Contributor
92 reviews 92 reviews
38 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed September 17, 2014

the staff at the desk were very helpful. i dont know waikiki very well so i dont know prices. once i stayed at the new otoni in an expedia room. it was a lot cheaper but smaller too. the room was small like a hotel room. we got this through "condo connections"and weve had great experiences with them in maui,... More

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Rob T, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

We're glad to here that our staff made your stay enjoyable and hope to see you again soon. More

Mesa, AZ
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed August 6, 2014

We were only staying in Honolulu for one night before going to the Kauai island so we wanted something cheap. Cheap is what we got. The carpet was so outdated and felt that way. The bed was uncomfortable. The sink was not in the bathroom but in the middle of the room that they consider a "kitchen" but it's so... More

Was this review helpful? Yes 2
Kennywaikikishore, Front Office Manager at Castle Waikiki Grand Hotel, responded to this review

Thank you for your feedback. We apologize for the issues you had with your room. We are currently in the process of updating our more outdated rooms. More

conroe, tx
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 16, 2014

This hotel was in a perfect location. At the end of Waikiki Beach next to the Honolulu Zoo. Had a perfect view from my Balcony of Diamond Head, the zoo, and Waikiki Beach. The view was worth it. We stayed in unit 909 which is the 9th floor, the 10th floor is just a large sitting balcony with 2 or... More

Was this review helpful? Yes 2
South San Francisco, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed June 16, 2014

I am not sure if this is the same company running unit # 318 at Waikiki Grand. I booked a room at the Waikiki Grand on June 5th, and I was surprised after I received the confirmation that a "Cleaning Fee of $170.94 per stay" is not included in the fee. I have booked a room for 3 nights from... More

Was this review helpful? Yes 15
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Additional Information about Castle Waikiki Grand Hotel

Address: 134 Kapahulu Avenue, Honolulu, Oahu, HI 96815
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Castle Waikiki Grand Hotel 3*
Number of rooms: 180
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Also Known As:
Castle Waikiki Grand Hotel Hawaii/Honolulu

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