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All 82 Honolulu hotels

Ambassador Hotel Waikiki

3.0 of 5 Hotel   |   2040 Kuhio Avenue, Honolulu, Oahu, HI 96815 (Waikiki)
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Ranked #68 of 82 hotels in Honolulu
A recent review
3 of 5 stars reviewed 5 days ago
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  • Reviews (68)
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68 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

I booked this hotel originally for 2 nights but I had to cancel the 2nd night as my experience was so bad and had to book a room at another hotel. Right at check in, the customer service and vibe coming from the employees were bad. The female who checked me in (Cathy) was very rude to my daughter and... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

I think this hotel is in a good location, but tired looking for the price. The staff are very helpful and cheerful, except one of the concierge (female) was less friendly. Something that Concerned me was the popcorn ceiling in our room was flaking off, and it had fallen on my son's face, and bed during the night. The hotel... More

Was this review helpful? Yes 1
Sierra Vista, Arizona
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

the ambassador is old and our room smell like something die. I would not recommend this place to anybody. check out the place before you make a reservation. and check the company you make your reservation to see if there any extra fees.

Was this review helpful? Yes 2
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you for your comments! We are sorry that you felt our accomodations did not meet your expectations. The majority of our guests who have stayed with us have given us a rating that is based on their value during their stay. All companies that book reservations for us disclose our resort amenity fees and parking charges. Roy Yamamoto General... More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed here for our honeymoon through a groupon deal. It is a decent hotel, nothing to rave about, but the staff is very friendly and accommodating. The rooms are big and has decent views if you have a room higher up (we stayed on the 16th floor). It has a pool, close to shopping and all... More

Was this review helpful? Yes 1
Seattle, Washington
1 review
2 of 5 stars Reviewed 1 week ago

Staff was very nice, friendly and helpful. But hotel is very old; room and bathroom badly in need of updating. No counter space in bathroom at all. Overpriced for the condition of the rooms. Don't think it's that safe of a location to be walking at night either.

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you for your comments! I am glad that our hotel staff treated you with the genuine Aloha Spirit that Hawaii is known for. We are currently upgrading and refurbishing all of our rooms. Our property is located in the quieter part of Waikiki, where traffic and pedestrian traffic is lower than the central area. I hope you will consider... More

Fremont, California
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

I would give this place 0 stars if I could or if it weren't for the nice manager Sean. This place is very old, out dated,  and dirty. It's worse than a motel 6, but they charge like a 4 star hotel. Spend an extra $25 bucks and stay at a nicer hotel (parkshore was only $17 more,  across the... More

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you for your comments! I apologize for the hospitality you received during your visit. Bookings are based on double occupancy and in the event a booking was placed for the number of guests staying in the room, the rates would have been pre-calculated at the time of booking. I am sorry about the service you recieved by one of... More

Surfers Paradise, Australia
1 review
4 of 5 stars Reviewed 2 weeks ago

This was our second stay at The Ambassador, Waikiki, and from the moment we arrived we felt like we were coming home. They front desk people were so friendly to jet lagged people from the southern hemisphere. They checked us in immediately so were able to have a shower and change before heading out to rediscover Waikiki. The room cleaners... More

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Charlotte, North Carolina
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed 1 night at this hotel due to a booking glitch on my part. The room seemed clean but there was a nasty smell on one of the pillows. The TV didn't work properly and the carpet could stand a cleaning. There were rust stains throughout the carpentry. If you're on a tight budget and don't mind below average... More

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Berlin, Germany
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has a good location at the Western end of Kuhio Avenue, you can walk from the hotel to every place in Waikiki. The rooms are very basic, not to say ugly - but clean and with a nice view. Regarding hotel prices in Waikiki, I can't complain about this place - but cosy is spelled differently.

Was this review helpful? Yes 1
Phoenix, AZ
Top Contributor
71 reviews 71 reviews
12 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

My family stayed at the Ambassador Hotel Waikiki for a couple of days. This is the second time we have stayed at the Ambassador. It is acceptable for the price, but is dated. The location is good, in the center of all the action in Waikiki. The rooms are spacious, but again, older furnishings. There is a good view of... More

Was this review helpful? Yes 1
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Additional Information about Ambassador Hotel Waikiki

Address: 2040 Kuhio Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel Waikiki 3*
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Also Known As:
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Hawaii/Honolulu

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Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Style
#68 Top resorts Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
A year-round holiday paradise that blends contemporary comfort with tranquil ambiance, our Waikiki discount hotel is the perfect spot for family vacations, romantic getaways, or last-minute escapes. Delight in our private yet convenient location - just steps from Waikiki’s most popular shopping, restaurants and nightlife. Lounge by our sparkling pool or stroll over to gorgeous Waikiki Beach. Enjoy spacious, newly renovated accommodations appointed with all of the amenities of home. Come discover the warm hospitality that makes the Ambassador Waikiki the premier choice of Waikiki hotels among budget savvy travelers. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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