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Ambassador Hotel Waikiki

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2040 Kuhio Avenue, Honolulu, Oahu, HI 96815
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Starting at $109 (USD)
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Ambassador Hotel Waikiki
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Ambassador Hotel Waikiki
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181 reviews from our community

Traveler rating
    27
    53
    55
    20
    26
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44
47
25
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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1 review
2 of 5 stars Reviewed today NEW via mobile

We had the unfortunate experience of seeing a staff member bullying another. A man by the name of Jeff was being extremely rude and unprofessional to a lady he was working with (she seemed new). He was belittling her and almost had her in tears! And infront of customers! We felt extremely sorry for her as she was lovely. The... More 

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

While this hotel is old, it's location and price are good for travelers. 5 minute walk to the beach. Kitchens available to assist in overall vacation cost reduction (cook your own food). Easy access to highways for travel around island. Beds are not too comfortable and the paint is peeling in places. Overall, while not a 4 star hotel, our... More 

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Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Stayed at this hotel for a week in Honolulu. I'm sure there's more modern looking hotel rooms in Waikiki but the staff was very friendly and the rooms stayed clean. They even give you a water bottle and access to clean water through out your stay. I'd stay again!

Was this review helpful? Yes
Vancouver, Canada
Top Contributor
57 reviews 57 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have not stayed at this hotel, but I just have to say that the resort fee is becoming quite standard in Hawaii...just as it already is in Vegas. You cannot be upset with a hotel for your own inability to read the fine print when booking your own travel online. People need to stop acting as if they have... More 

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Aspen, Colorado
1 review
5 of 5 stars Reviewed 6 days ago NEW

Expedia gave me false information about my room accommadations but the manager in reservations did everything possible to make things right without any extra chage. My 9 night stay was great. It is a wonderful value for the budget conscious guest.

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Adrian P, Director of Front Office at Ambassador Hotel Waikiki, responded to this review

Mahalo Barbara for your review. It was a pleasure to serve you, and we welcome your next trip to O'ahu. Warmest Aloha, Adrian Perez More 

Santa Monica, California, United States
Contributor
14 reviews 14 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

descent location close enough to the beach and a Kuhio shops, Clean hotel, sufficient facilities, overpriced parking, timely house keeping No bells or whistles come with your room. A simple window unit AC, a bed, tiny television, and an older shower.over all i would recommend and i would stay there again,

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Adrian P, Director of Front Office at Ambassador Hotel Waikiki, responded to this review

Thank you Jimmy for your honest review, Our hotel prides itself in the casual and convenient offerings we have. We hope you also enjoyed the genuine Aloha our staff embodies as well. A hui hou (until we meet again,) Adrian More 

Hong kong
2 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

$96 + $22 resort later from hotels.com, I could have booked a higher class hotel than this Motel 6 with a ridiculous resort amenity fee that states the following as perks: - Free local and toll free calls - A water bottle to fill because there's no free water - In room safe - Cutting edge Internet - Laundry facility... More 

Was this review helpful? Yes 3
Adrian P, Director of Front Office at Ambassador Hotel Waikiki, responded to this review

Dear Badwolfys, I do apologize that you did not truly enjoy your stay. Our amenity fee is a great value considering: that the water bottles reduce our footprint on the enviornment and we offer refrigerated/filtered water stations; the bicycles we have available would help you enjoy a nice bike ride down to the beach or nearby parks; using your room... More 

2 reviews
2 of 5 stars Reviewed 1 week ago

Writing this review in the hotel, I'm so annoyed. My brother and I hardly slept last night. We could hear the ding of the elevator every time someone cane up or down. Seriously its a quiet bell, but every time.. Ding! And every word spoken in the hall was clearly audible. Sirens all night! The air conditioner is louder than... More 

Was this review helpful? Yes
Adrian P, Director of Front Office at Ambassador Hotel Waikiki, responded to this review

Dear Katie, Please accept my apology for the noise issues you experienced during your stay. I am happy to hear that you were witness to our genuine Aloha spirit. We pride ourselves on our service and your feedback will help us to improve. We hope to see you again. Best wishes and warmest Aloha, Adrian More 

Redcliffe
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My friend and I stayed here in March 2015 for 10 nights. We were on the 8th floor. Got upgraded to the part ocean 2 x double bed full kitchen room - was great!! We arrived at 6am so well before our room was ready but the staff were so kind we stored our bags for a few hours n... More 

Was this review helpful? Yes 3
Adrian P, Director of Front Office at Ambassador Hotel Waikiki, responded to this review

Aloha Andrea, Thank you for taking the time to leave this wonderful review. We truly value your feedback and will be sure to share it with our team. Mahalo, Adrian Perez Director of Front Office More 

Calgary, Canada
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

This hotel is old, dated and not very clean. Our 12 year old who is a seasoned traveller said 'its a little sketchy' here and that about sums it up. The walls are dinged up and have been spot painted with a different color. The bedding and towels could not be considered white. The air conditioner never really cooled the... More 

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you for taking the time to give us your ratings and comments on your recent visit. Your comments will assist us in the areas you have mentioned for improvements to our guest services. I apologize that your visit did not meet your expectations. We appreciate your patronage. Roy Yamamoto General Manager More 

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