We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ambassador Hotel Waikiki

3.0 of 5 2040 Kuhio Avenue, Honolulu, Oahu, HI 96815
Hotel website
Hotel deals
Special Rate
Starting at $109 (USD)
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ambassador Hotel Waikiki
Professional photos View all
Browse nearby
Ambassador Hotel Waikiki
Write a Review

151 reviews from our community

Traveler rating
    20
    48
    44
    17
    22
See reviews for
32
46
15
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (151)
  • Mar-May only
    (32)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (40)
  • Dec-Feb only
    (37)
All months
Melbourne, Australia
2 reviews
3 of 5 stars Reviewed yesterday NEW

Stayed at this hotel late Jan 2015, picked because it was the cheapest place we could find and we got what we paid for. Do not expect much front his hotel, it isn't awful but you should be aware that it is nothing fancy. If you aren't planning to spend much time in your room, which we weren't, it is... More 

Was this review helpful? Yes
Tuxedo Park, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

If there ever was a discrepancy in your reservation, ask for Kurt, Assistant General Manager immediately! He was concerned, kind, and most of all, knowledgeable. This hotel really does there due diligence in regard to customer needs and expectations. I would definitely stay here again.

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha! I wanted to send you a quick note of thanks for taking the time to rate us and to add your positive comments about your visit with us. I have passed along your wonderful words about my Asssistant General Manager Kurt, who was delighted to hear that he was able to make your visit memorable. We look forward to... More 

Saint Louis, Missouri
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

....and I guess you get what you pay for. I think it would be attractive to college kid tourists in Waikiki because it is affordable. And if you have no other standards, then it is ok. I remember those days....but I digress. The location is smack in the middle of shopping and just a few blocks from Waikiki Beach, so... More 

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

I just wanted to send a quick note to thank you for taking the time to give us your feedback and ratings. I very much appreciate your comments for the areas that we failed to meet your expectations. We value your comments and we are continuously striving to improve our service standards to satisfy our guests. I would like to... More 

Joliet, Illinois
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

No Refunds or cancellations allowed. You cannot see the room before you give them money. The lobby is nice, they give you water bottles, only fill-able in lobby for drinking water - don't drink the tap water I was warned. Should have been my first clue but since I booked on Priceline, there were no refunds anyway. The pictures on... More 

Was this review helpful? Yes
Montreal, Canada
Contributor
18 reviews 18 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

For your money, is no good enough any more. This hotel is expensive enough for what you get. No table and or chairs on balcony. Scuff marks all over walls and doors, plaster on walls peeling, bathrooms grungy. They over charged my stay by charging me for an extra night and blame Booking.com for the error. When I call the... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha Robert: I want to first of all thank you for your comments to the survey. I was very dissapointed to find that our hotel did not meet any of your expectations during your visit with us. Your comments will assist us the enhancing our customer experience with us I thank you for addressing the areas that we have failed... More 

Brisbane, Australia
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here last week as I got in early for my conference and needed a place to stay for 1 night. The hotel is exactly what I expected. Clean and tidy with good value for money but you would be disappointed if you spent your whole holiday here. Rooms are clean and everything in my room worked however rooms are... More 

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha David! I am very happy to hear that your visit with us met your expectations and you had an enjoyable short stay. Your comments were very beneficial to assist us with improvements to our guest experience. We look forward to your return visit when you return to the Waikiki area. Much Mahalo for staying at the Ambassador Hotel Waikiki.... More 

Brisbane, Australia
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We three girls stayed at the Ambassador for 7 nights. It is in a great location on Kuhio Ave and is in walking distance to Ala Moana Shopping Centre and in the other direction on Kalakaua Ave shops and arcades plus Dukes Lane where the markets are on. The hotel as constantly stated is old however it is very clean... More 

Was this review helpful? Yes 3
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha! I just wanted to send you a quick note of thanks for taking the time to complete the online survey and adding your wonderful comments! I am happy to hear that we were able to meet most of your expectations during your visit with us. I very much appreciate your positive feeback and the areas of concern will be... More 

Brisbane, Australia
Contributor
18 reviews 18 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location, not far from the main action of Waikiki and a short walk to the beach. The staff on check on were great, friendly and accommodating. The rooms however are ordinary. Don't be fooled by the flashy photos, the building itself and the rooms are in massive need of a complete overhaul. Our three... More 

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha! Thank you for taking the time to rate us and adding your comments about our property. We value your comments and are continuously improving our service standards to satisfy our guests. If you would like, please feel free to contact me directly and it will be my pleasure to assist you. Thank you for choosing to stay at the... More 

Seattle, Washington
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

My husband and I recently stayed at this hotel at the recommendation of our friend who lives on Oahu. He thought the location in Waikiki would be good since some of the area can be a bit doggy and the price was right. I, however, would not recommend this to anyone looking to stay in Waikiki. The hotel is in... More 

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha! I appreciate your feedback and I just want to thank you for taking the time to rate us with your comments on the survey. We value your comments and we are continuously improving our service standards to satisfy our guest experience. I want to aslo let you know that your concerns about the elevators have been addressed to seek... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My friends and I stayed two nights after an NCL cruise. The hotel isn't fancy but the room we stayed in was very clean. It had an in-room safe, refrigerator and electric teapot. We had breakfast both mornings at the little coffee and tea shop just outside the lobby door. I highly recommend the oatmeal! There is also a convenience... More 

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha! I want to send you a quick note of thanks for taking the time to complete the survey and to add your comments! I very much appreciate your positive feedback on your visit with us on our location and the service you received during your stay. I also received word from our Front Office Manager about your lost family... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Ambassador Hotel Waikiki? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ambassador Hotel Waikiki

Address: 2040 Kuhio Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel Waikiki 3*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Cheap Tickets, Orbitz, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Ambassador Hotel Waikiki reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Hawaii/Honolulu

54 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Hotel & grounds (11)
Viewed
View from room (8)
Viewed
Pool/beach area (1)
Viewed
Room/suite (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Hotel & grounds (9)
Viewed
View from room (5)
Viewed
Room/suite (3)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Price Your Stay