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Ambassador Hotel Waikiki

3.0 of 5 2040 Kuhio Avenue, Honolulu, Oahu, HI 96815
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Ambassador Hotel Waikiki
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Ambassador Hotel Waikiki
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133 reviews from our community

Traveler rating
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    39
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New York City, New York
Contributor
18 reviews 18 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Very basic equipment which was totally ok considering the price. What was not ok that the bathroom was in a very bad condition (mold and ants). better to spend some more Money and stay somewhere else.

Was this review helpful? Yes 1
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Aloha Chribolz: Thank you very much for taking the time to comment and rate your stay with us. Your concerns about the mold and ant problem are being taken very seriously and will be addressed to the employees and management for correction. I apologize for this unfortunate experience you encountered during your stay with us. I am happy to hear... More 

Las Vegas, Nevada
1 review
2 of 5 stars Reviewed 1 week ago

***Looks really were deceiving**** The pictures on the internet look nothing like the rooms shown. The Elevator to the rooms were very nasty and it made us wonder what the rooms was going to look like. When we got off the Elevator to our floor the walls were very dirty and the doors to the rooms. This lead us to... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Dear Kathy M: Thank you very much for taking the time to completing the rating and adding your comments about your stay with us. I trully apologize for the hotel not meeting your expectations. We are in the process of upgrading our rooms and property and hope that by the time you return to Hawaii, we will have a bright... More 

San Jose
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Choosing to stay at this hotel totally depends on your what's most important to you. If you are looking for an ooohhhh-la-la, romantic place for your honeymoon with room service from a 5 star chef, this is not the place for you. For everyone else, this place is great. The rooms are clean. They look a bit outdated but so... More 

Was this review helpful? Yes 3
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you very much for taking the time to rate our property and adding your very nice comments. I am happy to hear that we were able to meet most of your expectations during your visit. We hope to see you on your future return visits. Much Mahalo Roy Yamamoto General Manager More 

Tampa, Florida
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I have stayed before at the Ambassador hotel, and while it is in need of some upgrading, it was an ok stay and a perfect price. The last stay was a bit different, and that was probably the last time. What I like about the hotel is the location, at the eastern part of Waikiki that is near everything, to... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you very much for your rating and comments. I would like to first of all, thank you for your patronage and comments about our location and staff. I would like to apologize about the inconvenience we may have caused and not being able to fully meet your expectations. Again, Much Mahalo. Roy Yamamoto General Manager More 

Singapore
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Strengths and weaknesses about this hotel. Travelled to Oahu with 2 male friends and I needed a separate room for myself. Checked into room 1111 and was comfortable. Moved to friends' room #629 for one night stay and found their room In need of maintenance - believe theirs was in old wing. Small cockroaches came at night in toilet. Good... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you very much for taking the time to respond to the survey and to add your comments. I am sorry to hear that we were not able to meet your full expectations during your visit. We appreciate your patronage. Much Mahalo Roy Yamamoto General Manager More 

Sweden
1 review
1 of 5 stars Reviewed 2 weeks ago

Definitely not worth the money!!! The images do not match with reality! The room was large and the staff very nice but the kitchen and the bathroom was from the ' 50s, and when we walked in the corridors, it felt as if we were in an open prison. Book anything else!!!

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you for taking the time to conduct the rating and comments. I apologize that your visit with us did not meet your expectations. We apppreciate your patronage and time to respond to the survey. Mahalo Roy Yamamoto General Manager More 

Auckland Region, New Zealand
2 reviews
3 of 5 stars Reviewed 3 weeks ago

This was our first stay at the Ambassador. The staff there are great, helpful and really friendly. The hotel itself is looking a bit tired and needs refresh. However, saying that it was good value for money. The rooms have everything you need, the internet service was excellent, and the bed was really comfortable. Our only challenge was the noise.... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you very much for taking the time to respond to the survey and to add your kind comments. I am happy to hear that we were able to provide your with satisfactory accomodations during your visit. We really appreciate your patronage. Much Mahalo Roy Yamamoto General Manager More 

Egg Harbor, Wisconsin
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed one night before a week at our timeshare. W e had a very large room that was extremely clean and in a great location. Staff was very friendly and helpful. Pool was a wonderful morning stop. Hotel was older but very well kept and clean. People should not complain and expect a 5 star hotel at a 3... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you very much for taking the time to respond to the survey and to add your very kind comments. I am very happy to hear that you were satisfied during your visit with us. I will pass along your commendation to our Bell Captain, Kenton. We look forward to your return visits in the future. Much Mahalo! Roy Yamamoto... More 

Atibaia, SP
1 review
1 of 5 stars Reviewed 3 weeks ago

I tried to make a reservation through the website of the Hotel and my request was not complete due to a problem with the website. I did not receive any e-mail confirmation and could not check the reservation in the website. However, for my surprise, I was charged in my credit card for this reservation that I didn't complete. I... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you for taking the time to repond with your comments. I apologize for the inconvenience you encountered while making your reservations and were not able to have the error corrected. Roy Yamamoto General Manager More 

Oxnard, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

If you are looking for luxury look elsewhere. If you just want a decent place to sleep add Ambassador to your comparison list. The rooms are old and most are two double, or twin beds. The beds and pillows were very comfortable, though. The air-conditioner was rather loud but the evenings were cool enough that we could just leave the... More 

Was this review helpful? Yes
General M, General Manager at Ambassador Hotel Waikiki, responded to this review

Thank you very much for your comments! I am happy to hear that we were able accomodate you and have an enjoyable visit. We appreciate your patronage and taking the time to respond to the survey and add your remarks. We look forward to your return visits in the future. Much Mahalo Roy Yamamoto General Manager More 

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Additional Information about Ambassador Hotel Waikiki

Address: 2040 Kuhio Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ambassador Hotel Waikiki 3*
Number of rooms: 300
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Also Known As:
Ambassador Hotel Honolulu
Ambassador Hotel Waikiki Hawaii/Honolulu

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