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The Royal Hawaiian, a Luxury Collection Resort

#21 of 82 Hotels in Honolulu
Certificate of Excellence
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2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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The Royal Hawaiian, a Luxury Collection Resort
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The Royal Hawaiian, a Luxury Collection Resort
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2,172 reviews from our community

Traveler rating
    1,200
    555
    246
    99
    72
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591
1,054
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (544)
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Apple Valley, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We just returned from our vacation at the Royal Hawaiian. We stayed in the Malani Towers where our room had a balcony overlooking the ocean. Beautiful room.There is a concierge service for the Mailani Tower guests called the Mailani Lounge. We had a wonderful continental breakfast and light snacks and drinks in the evening every day we were there. I... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Gail R, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that you thoroughly enjoyed your stay at our Mailani Tower from the breathtaking views from your room to the Mailani Morning and Evening services that we offered. Thank you for your kind comments regarding our associates, as they take great... More 

Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Beautiful service, the staff here are wonderful and so accommodating. We stayed in a stunning room with beach views, loved the décor. Amazing breakfast. The only place to stay in Waikiki. Unforgettable stay. Thank you The Royal Hawaiian, we hope to return soon!

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear LZii, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that your room in our Mailani Tower was everything you expected and that you were well serviced throughout your stay. It is wonderful that you enjoyed our breakfast and we hope to have the pleasure of welcoming you back for many... More 

Newport Beach, California
Contributor
11 reviews 11 reviews
4 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is my first time to stay at the Royal Hawaiian and I have to say it is amazing the historic room are great. The service is perfect everyone is so nice and being in the second hotel ever built in Waikiki is very cool we will never stay anywhere else when welcome to Honolulu. And they have a luau... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear AdamDW81, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that you loved your beautifully furnished room in our historic building. We are honored that our associates took great care in ensuring that you had a extraordinary stay with us. It is wonderful that you were able to take some time... More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW

We are currently staying in this hotel. Yes. We are here now and I can't wait to give it a 1 star, so prospective guests can be warned and go spend your money somewhere else. We are having a major problem in the room and also some minor issues here and there with services. We are staying in an ocean... More 

Was this review helpful? Yes
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for sharing your experience with us. We regret to learn that your stay with us was far from exceptional and we sincerely apologize for the disappointing experience. We can completely understand your frustration and empathize. We are interested in connecting with you in regards to your stay to elevate our guest experience. If you could, please... More 

Houston
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Wow! This place is truly amazing. Old style glamour. A trip through time to when ladies were ladies and gentlemen were gentleman. Don't expect to see a Kardashian or Kanye at this place. If you like class and sophistication, this is the place.

Was this review helpful? Yes
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Sabien, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had an spectacular experience at The Royal and enjoyed the Old World ambiance and glamor of our resort. Thank you for being our guest and we look forward to welcoming you back in the near future. Warmest aloha. More 

Columbia, SC
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

This was my 3rd trip to Hawaii, and we (my new wife, just married on the beach on Maui and stepdaughter) were only going to be on Oahu one night before our flight left, so I figured we would "splurge" on the Royal Hawaiian. My dad had stayed there ... 70 years ago during WWII! The room (JR Suite) was... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear mgkdrgn, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. It is always wonderful to learn from guests that had family that have stayed at The Royal. We are pleased to learn that although we only had the opportunity welcome you and your family for a limited time, you had an exceptional experience from your beautifully... More 

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We recently stayed at The Royal Hawaiian again (the first weekend of April), for what might be close to our 15th time there. It just seems to get better and better every time we go! The timeless elegance, the history, the terrific staff and service, combined with keeping the hotel and restaurants feeling new and relevant is just the perfect... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear David F, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. It is always wonderful to welcome back returned guests, especially couples like you, as you were engaged at our lovely Pink Palace. We are delighted to learn that you had yet another exceptional experience with your family and enjoyed the historic ambiance of The Royal.... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is one of the finest examples of a grand old hotel that you really need to see to believe. Some would say it is dated, however go for a walk toward diamond head and look back at how this hotel fits amongst the taller and newer high rise hotels. Then tell me it does not look gorgeous and does... More 

Was this review helpful? Yes 2
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Phil P, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are truly delighted to learn that you enjoyed the historic charm of our resort, as we take great pride in maintaining the grand elegance of the Pink Palace of the Pacific. It is wonderful to learn that both Wendy and Roland were able to... More 

Contributor
17 reviews 17 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 1 week ago

I have stayed at the Royal on more than a dozen occassions over many years. I love the traditional charm, I love the location, I love the history. It simply is charming. However sadly last week will be my last visit to the royal Hawaiian as I am saddened to say it has slipped in quality, service and some small... More 

Was this review helpful? Yes 4
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Nickforty, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. As a valued returned guest, we appreciate your time to provide us feedback. It is disappointing to learn that you felt that your most recent stay with us fell below your expectations. We sincerely apologize and will share your comments with our team to elevate our... More 

Houston
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

As the old adage goes, "first impressions are lasting impressions." Royal Hawaiian luxury resort delivers the a great experience. There are several luxury brand hotels to consider, but when reading the tripadvisor reviews, I kept reading one great review after another. Even more was the good advice on room selection upon arrival. I took the advice of previous guests and... More 

Was this review helpful? Yes 2
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear RNeil97, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you were welcomed to The Royal with the Aloha Spirit and the Hawaiian hospitality we pride ourselves in. We are pleased to learn that the room you requested met your needs for a quiet, relaxing stay to unwind the body... More 

Hotel Review Summarization

What travelers say

  • Very nice(14)
  • Tower rooms(8)
  • Old world(6)
  • High end(3)
Questions? Get answers from hotel staff and past guests. Ask a question

2,189 photos of this hotel

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Amenities (130)
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Beach (44)
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Historic Wing Junior Suite (181)
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Historic Wing Room (12)
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Pool (107)
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Restaurants and Bars (76)
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Royal Beach Tower Ocean Suite (Pre-Renovations) (21)
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Royal Beach Tower Ocean View Room (Pre-Renovations) (37)
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The Hotel (276)

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Pool/beach area (8)
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Bathroom (1)
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Other (12)
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