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The Royal Hawaiian, a Luxury Collection Resort

5.0 of 5 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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#21 of 82 Hotels in Honolulu
1,903 Reviews 4 of 5 stars
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The Royal Hawaiian, a Luxury Collection Resort
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The Royal Hawaiian, a Luxury Collection Resort
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1,903 reviews from our community

Traveler rating
    1,052
    480
    225
    84
    62
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (457)
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Cape Elizabeth, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for work during a convention. Fantastic banquet and meeting space, and the restaurant is to die for...one of the best in Honolulu. That being said, the rooms are very dated and in need of a refresh. I stayed in a tower room that had a great view of the ocean, but the AC only goes down to 68,... More

Was this review helpful? Yes 2
kailua-kona
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had not been to this property since they had remodeled. They have kept the old Hawaiian feeling but the upgrades are fantastic (love the large shower but the bed is to die for). They are one of the few that still do pull down service in the evening (including chocolate left on your pillow). We enjoyed the Mai Tai... More

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london
Contributor
17 reviews 17 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place for a holiday. The hotel has lots of character and has quite an old fashioned glamour. We stayed in garden suite which is a great room for a longer stay. Beachfront location unbeatable and right in middle of shopping if that is your thing. Paying for beach chairs annoying so I just refused to do it. Guys round... More

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Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We found the staff in the hotel extremely friendly and helpful, and the setting on the beach waterfront was excellent. It is not a cheap hotel but the food and drink were excellent. We were booked in a junior suite and were somewhat disappointed at the quality of the room considering its cost - the bathroom was small, and the... More

Was this review helpful? Yes 1
Dallas, TX
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I remember my first visit to the pink palace in 1973 and I thought it was the most beautiful hotel and grounds. My visit this time was just a slap in the face of progress. No longer can you see the hotel and grounds from the street-shopping mall has been built. The reception at the hotel was grand with my... More

Was this review helpful? Yes 2
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We were received for the Concierge, the only thing she was talking to us was about the taxes and fees that we have to pay. we were booked in the traditional building, but they sent us to de new one, it has not nothing of Luxury collection at all. Old fashioned and dirty. the closet in the bathroom?? housekeeping and... More

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Senior Reviewer
7 reviews 7 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our time in Hawaii, the valet parking was nice, the front desk and the concierge service was good. But few things have disappointed us, was when the house cleaning came, there few times the towels, the coffee condiments and leis flowers were not provided. We have to ask the concierge to make that those things were provided to... More

Was this review helpful? Yes 1
Sydney
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 4 recently stayed at the Royal Hawaiian. This was our 7th trip to the Islands (we love it there) and I had always wanted to stay at the Pink Palace. Having stayed at the Halekulani previously I was a bit Jaded about the 5 star experience - I was expecting the same snobby, stuck up vibe that... More

Was this review helpful? Yes 2
Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This is an old hotel that had a musty smell. Rooms are small and need to be updated. Staff is generally unfriendly and discourteous for a 5 star hotel. Long wait to check in and no real room accommodations. Had daily credit as part of our package, but failed to apply it after numerous trips down stairs to registration. Only... More

Was this review helpful? Yes 1
La Mesa, CA.
Top Contributor
109 reviews 109 reviews
25 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed at the Royal Hawaiian Hotel in Honolulu and had a room in the original part of the hotel. Nothing real fancy, view of the entrance to the hotel but very quiet despite the traffic coming and going. Room is not large, typical of older hotels but very well maintained. For a location next to the busiest street... More

Was this review helpful? Yes 2
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Hotel Summarization (Beta)

What travelers say

  • Very nice(27)
  • Tower rooms(17)
  • Old world(6)
  • Junior suite(3)
  • High end(3)

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Number of rooms: 528
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu

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