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The Royal Hawaiian, a Luxury Collection Resort

#19 of 82 Hotels in Honolulu
Certificate of Excellence
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2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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4th Night Free/Breakfast
1 room 1 adult
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The Royal Hawaiian, a Luxury Collection Resort
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2,662 Reviews from our TripAdvisor Community

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Sacramento, California
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 days ago NEW

The Royal Hawaiian has lost its touch. It used to be this magical experience like none other from the moment you drove up - receiving a lei, a cold towel, guava juice, exceptional customer service with a smile, everything clean and spotless! Now you drive up, the valet greets you (they were the only nicest people there the whole time!),... More 

Helpful?
Thank K R
Boston, Massachusetts, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

This was our first trip to Hawaii and the Royal Hawaiian was a wonderful experience. Great food, great staff, wonderful service. The luau was amazing. We felt very at home and taken care of and would love to go back someday.

Helpful?
Thank Elizabeth S
Australia
Level Contributor
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at the Royal Hawaiian a couple of times and it is my favorite hotel. They have only been one night stays as I live in Honolulu and have a staycay. Always stayed in the Historic building which features the old world charm, but modernised. Grounds are so peaceful, where you can just sit on a chair and... More 

Helpful?
Thank Vickyt74
Sydney
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

After a couple of hiccups at check in and housekeeping, the staff at the Royal Hawaiian couldn't do enough to make sure we were happy. A special mention and thank you to Jaymie and Roland. The rooms are ok, i think they maybe due for an upgrade but they were clean. The views were amazing, as we could see along... More 

Helpful?
Thank sikada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW via mobile

So here I am writing this on the first morning at my stay at the Royal Hawaiian. I've got to say that so far, I'm disappointed. We arrived late at night and it was dead quiet. Check in was fast. However we were given a room right near the elevator after being told we were being put in a quiet... More 

Helpful?
3 Thank SixPackPilot
Melbourne, Australia
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We just stayed at this absolutely beautiful hotel. The Royal Hawaiian is a grand old dame who is the epitome of a lovely relaxed place in Hawaii. The staff are all great too. A few bullets: The great things: - Amazing location - Lovely staff - Nicely appointed rooms - Nice food and drinks. The not so good things: -... More 

Helpful?
1 Thank OrewaQueen
RHCoordinator, Manager at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha OrewaQueen, Thank you so much for staying at The Royal Hawaiian. It is a pleasure to read that you enjoyed our location, staff, rooms, and restaurant offerings. We do everything we can to protect our quiet and relaxed atmosphere within our hotel grounds and are pleased we could accommodate you. We look forward to your next return! More 

Upend
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 7 nights in December. My expectations were high. I did like the hotel but there were a good few nigles. First we had to change rooms as the first one felt like a cave! And the carpet felt dirty. Our change of room was much more pleasant we even had a small balcony, on the first... More 

Helpful?
Thank Thebeachlady1958
RHCoordinator, Manager at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha Thebeachlady1958, Thank you so much for staying with us in December. We welcome guests with high expectations and were concerned regarding your feedback. We would welcome an opportunity to follow up with you directly, so please reach out when you have a moment. We are very pleased that Rocky was able to make a great impression on you. A... More 

Ontario
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

My boyfriend and I stayed at The Royal Hawaiian on Jan 27th 2016. Unfortunately we were only able to stay one night prior to our departure on the 28th. It was a great experience from the moment we arrived. Check in was easy and fast, The bellman brought our suitcases to our room for us, even brought us a bottle... More 

Helpful?
Thank Smiles_Giggles
RHCoordinator, Manager at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha Smiles_Giggles, Thank you so much for staying with us. Although it was a brief stay, we are pleased that our staff could provide a great experience to you. Our bellmen take great pride in their service and we are glad that they could share their aloha with you. We hope you will return again soon to spend some more... More 

Apple Valley, California
1 review
5 of 5 stars Reviewed 1 week ago

My husband I spent a wonderful and relaxing week at the Royal Hawaiian Hotel. Even though we were in the middle of Waikiki once we entered The Royal Hawaiian property we were transported to a tropical paradise that proved to be beyond amazing! We stayed in the historic section and found the rooms to be beautiful and quite comfortable. We... More 

Helpful?
Thank Margaret S
RHCoordinator, Manager at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha Margaret S, Thank you so much for staying with us and enjoying our rooms and restaurants. We are very pleased that our enclave in the heart of Waikiki proved relaxing and that your enjoyed our culinary offerings. Our bartenders are very proud of our scratch Mai Tai and will be pleased to receive your feedback. And we are quite... More 

Sydney, Autralia
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I wanted a holiday spent relaxing, this hotel was exactly the right choice. The room was clean as was the bathroom, the products provided in the bathroom were quality and the room was well equipped. We could make coffee and store some food purchases in the small fridge. We stayed in an ocean room in the historic... More 

Helpful?
1 Thank Topharin
RHCoordinator, Manager at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Aloha Topharin, Thank you so much for choosing The Royal Hawaiian as your destination for relaxation. We are pleased to hear you enjoyed the Malie Organics amenities in the bathroom. Our staff do their best to cultivate our oasis among the hustle and bustle of Waikiki. Be sure to return to the Historic Wing again next year, as the Pink... More 

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