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All 82 Honolulu hotels

The Royal Hawaiian, a Luxury Collection Resort

5.0 of 5 Resort   |   2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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81%
Ranked #20 of 82 hotels in Honolulu
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Ron181 Long Valley, New Jersey
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1,791 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (424)
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English first
Long Valley, New Jersey
Contributor
20 reviews 20 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is our second time staying at this elegant hotel. From the moment you arrive, and are greeted with leis, and a juice drink while checking in at the desk (seated, so you shouldn't get tired) to the "Aloha" at the end of your stay, it is truly gracious living. It is not cheap, but worth every penny to be... More

Was this review helpful? Yes 1
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Ron181, We are absolutely delighted to learn that you enjoyed another spectacular vacation with us here at The Royal. It is always a joy for us to welcome back our guests year after year and most certainly look forward to sharing our aloha with you for many more years to come. Warmest aloha, More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

Everything was fantastic. Only thing that could have improved the visit was better service at breakfast and at the luau on Monday (took awhile for our wait staff to check on us). However, the rooms, location, and food quality were all fantastic! Definitely great perks for Starwoods guests also- front desk hooked us up at check-in!

Was this review helpful? Yes 1
RHCoordinator, Online Marketing & PR Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Campbell743, We're thrilled to learn that you enjoyed an exceptional vacation with us here at The Royal Hawaiian, a Luxury Collection Resort. We apologize for the hiccup in excellent service delivery at our breakfast and luau, and we thank you for bringing this to our attention. We hope to welcome you back again very soon! Warmest aloha, More

Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

There were a few issues, but they were quickly resolved by Rick, Director of Front Office. It was the BEST vacation week of our lives! Thanks to the following associates for contributing to a remarkable experience: Byron (Surf Lanai Pool Dining); Dolly (Housekeeping); Chuck (Pool Manager). Hopefully, Royal Hawaiian will become our annual retreat.

Was this review helpful? Yes 1
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Phanny S., Thank you so very much for taking the time to share your review. We apologize for the challenges you experienced and we're delighted that our team was able to quickly resolve the issues allowing you to enjoy the best vacation week of your lives! Your kind remarks are truly appreciated and look forward to welcoming you back... More

Westlake Village, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

I graduated from High School on Oahu and remember the Royal Hawaiian from the early 70s when the gardens reached all the way from the building to Kalakaua Avenue (before they shoe-horned the Sheratin in front). Yet whenever we stay in Honolulu, we always stay at the "Pink Palace". It's as close to Old Hawaii as you can now get,... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Deborah1977, We are so delighted to learn that you enjoyed another wonderful stay with us at The Royal Hawaiian. It's always great to welcome back return guests, and even more rewarding to know that our resort brings back nostalgia from days past. We take great pride in our job as stewards of this special building and area, and we... More

Virginia Beach, Virginia, USA
Contributor
14 reviews 14 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stayed 5 nights over the 4th of July holiday. We greeted in a very warm & friendly manner and given juice while while we waited to check in. It took a while as we were in a line and not all of the positions were filled by staff. I was very tired after having traveled so... More

Was this review helpful? Yes 1
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Richard A, Thank you for taking the time to share your very thorough review of your recent stay with us at The Royal Hawaiian. We can see from your review that a few aspects of your stay were less than extraordinary and apologize for our shortfalls in these areas, particularly the unpleasant experience at the Mai Tai Bar as... More

Yuba City, California
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 1 week ago

We were greatly welcomed, and greeted by staff with Leis. However, that was the best part of our stay. After making our way to our room we discovered it was filthy, the countertops had not been cleaned, and the dust had clearly accumulated. The weather is humid, and the air conditioner, broken, to top it off our bedding was dirty!... More

Was this review helpful? Yes 4
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear jnperez530, We truly regret to learn that your stay with us was anything less than exceptional due to our shortfalls in service. We are quite disappointed and embarrassed to know that you were incorrectly checked-in to a room that properly prepared for guests. We understand the challenges involved with traveling with children and keeping them comfortable and we cannot... More

Oakland, California
Top Contributor
141 reviews 141 reviews
11 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a Pleasant Holiday hotel, car and airplane package through Pleasant Holidays and we got some great amenities with our vacation package. Besides the hotel having an old charm, we were pleasantly surprised by the lovely historian room we were given. It is better than the more modern rooms as I believe they remodeled the bathroom which has granite... More

Was this review helpful? Yes 2
Phoenix, Arizona
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at the Royal Hawaiian Resort. We were in Honolulu for our daughter's wedding, and having previously stayed at the Outrigger Waikiki on the Beach, we thought we'd try a different place. We were delighted. We were greeted in the traditional Hawaiian way with leis, and treated like royalty the entire time. Built in the 1920's, and renovated... More

Was this review helpful? Yes 2
Hong Kong
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a super place especially with kids. Not at all pretentious. Beach is fabulous and building looks amazing. Minor things: Coffee is either weak brewed or automatic espresso machine. Nowhere in room to dry swimming gear Food is ok but not amazing. Not of the quality of top European hotels.

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

This is one of my favorite hotels in Hawaii. it is old traditional Hawaiian elegance. We stayed here over Christmas with our kids and the property did an amazing job of making this a special time. As we arrived on Christmas eve, there were carolers in the lobby and the property was impecably decorated. They also sent up a Christmas... More

Was this review helpful? Yes 3
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Hotel Summarization (Beta)

What travelers say

  • Very nice(35)
  • Tower rooms(20)
  • Old world(6)
  • Next morning(4)
  • High end(3)
  • Junior suite(3)

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian Honolulu
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu

1,918 photos of this hotel

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Royal Beach Tower Ocean View Room (Pre-Renovations) (37)
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Royal Beach Tower Ocean Suite (Pre-Renovations) (21)
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Historic Wing Junior Suite (181)
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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Top resorts Hotel in Honolulu #8 Spa Hotel in Honolulu #9 Luxury Hotel in Honolulu #10 On the Beach Hotel in Honolulu #11 Business Hotel in Honolulu #13 Romantic Hotel in Honolulu #18 Family Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 
Number of rooms
528

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