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All 83 Honolulu hotels

The Royal Hawaiian, a Luxury Collection Resort

5.0 of 5 Resort   |   2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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Ranked #18 of 83 hotels in Honolulu
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
Rainbow50 Honolulu, Hawaii
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1,689 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Honolulu, Hawaii
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is expensive, but it is beautiful. . .the atmosphere and ambiance gives you a feeling of royalty. It is a very old hotel, but well kept. . .it has a lot of "class". The local people often have dinner functions in the Royal Dining Room. The ocean view is gorgeous. It is also located in the heart of... More

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Boston, Massachusetts
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

So..my partner and I went to get married in Hawaii in February, and we decided to give the Royal Hawaiian a 2nd chance based upon the reviews. I was very pleased my 2nd time here. We reserved an ocean front tower room this time, and mentioned upon checking in that we were getting married that week. We were treated exceptionally... More

Was this review helpful? Yes 1
ny
Top Contributor
67 reviews 67 reviews
24 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Finding the entrance to The Royal Hawaiian was a little tricky since the driveway is not directly on the street. But once we found it, we were so impressed with the landscaping and old world beauty of the hotel. And I love pink ☺ We stayed in 3 hotels for this vacation, and this was my husband’s favorite. There was... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear bcaha, We're very happy to learn that you enjoyed a lovely vacation with us here at The Royal Hawaiian. Thank you for sharing your feedback regarding the air flow in your room and the suggestion to check the hallway windows. We apologize for the unpleasant smoke smell. We do have other smoking rooms in the resort and this could... More

Branson, Missouri
1 review
4 of 5 stars Reviewed 6 days ago NEW

I just wanted to thank our server Richard Chan. We decided to visit the Royal Hawaiian while staying at a property further down the beach. Lunch was wonderful and in fact we returned once more before the end of our stay. Richard was attentive and exemplified the art of service. While we didn't stay overnight at the resort the atmosphere... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Rae P, Thank you so very much for taking a moment to share your raving reviews for Richard; we cannot thank you enough for making the effort to commend him on his exceptional service. Please come back again soon for lunch or perhaps a longer stay! Warmest aloha, More

Los Angeles, California, United States
Top Contributor
77 reviews 77 reviews
23 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We go to Hawaii often, and one spot we enjoy is the Royal Hawaiian. Its often called the Pink Hotel, because its all Pink. Over the years this hotel has has its share of updates and on a recent trip we enjoyed the newer more modern touches. It is a large hotel, but it is not in a high-rise and... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Adventuretravelergo, We're delighted to learn that you enjoyed your stay with us at The Royal Hawaiian, a Luxury Collection Resort. Thank you for sharing your favorable comments regarding our decor and ambiance. We hope to have the wonderful opportunity to welcome you back again soon. Warmest aloha, More

Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Property is very tired and overshadowed by hotels on both sides. The older rooms have high ceilings and comfortable beds, but unfortunately, the bathrooms are very small. Food was decent but overpriced. If you want a better quality meal head over to the Sheraton next door. You can even charge meals in those restaurants to your room at the RH.... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear tenkiller2112, Thank you for taking the time to review your recent stay with us. We truly regret to learn that you did not enjoy your time here at The Royal Hawaiian and we apologize that our bathrooms, dining options and beach and pool offerings did not meet your expectations. As you mentioned, Waikiki is not favored by all and... More

Senior Contributor
28 reviews 28 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

If you fancy the beach, grand bedrooms, beach view and the stretch of Waikiki beach, and experience one of the pioneer grand hotels in Hawaii, this is the place to be. You enjoy the beach on one side and grand shopping and fine dining on the other side of the street . However, not much can be said on some... More

Was this review helpful? Yes 1
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear LinaJ, Thank you for taking a moment to review your recent stay with us at The Royal Hawaiian. We're delighted that you favored many of our attributes, however we regret to learn that our front desk ambassadors failed to deliver the exceptional service that our guests expect and deserve. We appreciate this honest feedback and we'll most certainly take... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Overpriced and ave service. This is an amazing hotel with so much history,it stops about there. If you want to eat in the beachfront restaurant be prepared to share your table and food with the local birds, I wish it was a couple in bikinis, unfortunately the pigeons are protected here and not even the wait staff will assist in... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Hdav33, We truly regret to learn that your stay with us was less than satisfying. We apologize that our outdoor dining offering did not meet your expectations and we apologize that our team did not properly accommodate you in the indoor section of our Surf Lanai. We also apologize that you did not receive a warm sense of aloha... More

Evansville, Indiana
Top Contributor
59 reviews 59 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband, son and I stayed one night on two ocean front rooms at this property - prior to boarding a Hawaiian cruise. The view from our adjoining ocean front tower rooms was spectacular. We were eager to stay at this grand dame of a property, but it's in need of a few cosmetic lifts. First, after a 10 hour... More

Was this review helpful? Yes 2
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear kwagmeister, We truly regret to learn that your stay with us was hampered by the wait time at check-in as well as the cleanliness of your room and bathroom. This is most certainly not the experience we'd like our guests to have and we apologize for our shortfalls in these areas. Please know that we've shared your review with... More

Culver City, California
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a night while on a business trip. Though the property is beautiful and the location is desirable, the hotel itself isn't very private. I felt like any person walking off the main boulevard or staying at the adjoining hotel had access to the property and people kept walking through it. Good restaurant and service though.

Was this review helpful? Yes
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear adelly, Thank you for taking a moment to share your review of The Royal Hawaiian, a Luxury Collection Resort. We appreciate your feedback regarding your experience and we're pleased to share that your concerns are have also been brought to our attention by other guests and our management and security team is currently making efforts towards enhancing the sense... More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(42)
  • Tower rooms(22)
  • Next morning(8)
  • Old world(6)
  • Junior suite(3)
  • High end(3)

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#10 Business Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#15 Family Hotel in Honolulu
#18 Top resorts Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Official Description (provided by the hotel):
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian
Royal Hawaiian Honolulu
Royal Hawaiian Hotel
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Honolulu #9 Luxury Hotel in Honolulu #10 Business Hotel in Honolulu #10 On the Beach Hotel in Honolulu #15 Family Hotel in Honolulu #18 Top resorts Hotel in Honolulu
Hotel Class
Official Description (provided by the hotel)
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 
Number of rooms
528

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