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The Royal Hawaiian, a Luxury Collection Resort

#15 of 82 Hotels in Honolulu
Certificate of Excellence
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2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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4th Night Free/Breakfast
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The Royal Hawaiian, a Luxury Collection Resort
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The Royal Hawaiian, a Luxury Collection Resort
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2,317 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Olympia, Washington
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is beautiful. Location stunning. They do have better air conditioning than The Westin Moana ( who has it set to turn off the minute u step out). As SPG Gold, it was very lacking this time. I'm used to getting a free paper, water etc. very hit/miss. No turn down service/ room refreshing. At the beach, you are... More 

Was this review helpful? Yes
New York City, New York
1 review
1 of 5 stars Reviewed 2 days ago NEW

Here with a large family group. Chose this hotel as others nearby could not guarantee us adjoining rooms for family. Displeased to learn that at the Royal Hawaiian (hereafter "Hell") the definition of "adjoining" is "on the same floor." If you want to have rooms rooms that are adjoined, you must ask for "connecting rooms." Everything since then has been... More 

Was this review helpful? Yes 1
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The Royal Hawaiian Hotel is such a beautiful hotel! Such history, classic and romantic place to stay. Waiaiki Beach at you doorstep, shops within walking distance and the service is the best! Would highly recommend

Was this review helpful? Yes 2
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Royal Hawaiian and it is one of my favourite hotels in the world! Location on Waiaiki beach front is second to none, rooms are special and staff are excellent. We were upgraded to a Malini tower suite with beach front view and cocktails and snacks in the evening it was a fantastic stay and as our... More 

Was this review helpful? Yes 3
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear kirsta16, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had an exceptional stay with us and enjoy the authentic experience of our elegant Mailani Tower. It is wonderful that you found the location of our Pink Palace to be perfect for your travel plans. We are pleased that... More 

Abu Dhabi, United Arab Emirates
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The room was lovely (467) facing the pool and the beach it provided beautiful bird song in the mornings and stunning views. As we were on Honeymoon we welcomed the bottle of champagne in our fridge too! The hotel is kept immaculately clean by its very hard working staff who buzz around busy everyday so that you can enjoy your... More 

Was this review helpful? Yes 3
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear life_in_a_suitcase83, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. It is always a joy to welcome guests celebrating their Honeymoon with us. We are pleased to learn that you had an excellent stay. Thank you for being our guest and we hope to have the pleasure of welcoming you back in the near future. Warmest... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is so much different than the concrete/glass ones around, would not stay anywhere else in Waikiki. Would have given five for rating, but when we left for a couple of days to Big Island (to return back), I left a belt behind in the room. Even though I called the reception already from the airport, it was never... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 1connection, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you loved the historic charm of our resort and, overall, had a pleasant stay with us. Thank you for being our guest and your valued feedback. Warmest aloha. More 

Fountain Valley, California
Level Contributor
173 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We spent two nights here in a very quiet, comfortable room. We were in an historic room. The high ceilings made the room feel very spacious. The bathroom was small but nicely appointed. The bed was very comfy. An iPad was provided in the room to provide hotel information. Unfortunately, the keyboard was not a typical keyboard. Instead, the letters... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Sheri V, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn of your excellent experience with us. It is wonderful that you found your room to be well appointed and had the opportunity dine at our famous Mai Tai Bar. Your valued comments have been shared with the team to elevate... More 

Round Rock, Texas
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the Hawaiian the first week of July for what was our third time at the property and first time since the rennovations were completed. It was a very good stay and overall met our expectations even after we hit a few bumps on the first day. Th rooms and common areas including restaurants like the Surf Lanai... More 

Was this review helpful? Yes 2
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 1connection, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that you, overall, had a pleasant experience at our resort. It is disappointing to learn that there were a few shortfalls you experienced during your stay and we sincerely apologize for the inconveniences. We will share your valued feedback with our... More 

Baltimore, Maryland
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

It is part of the collection called “luxury hotels and resorts”. I have been in several of them in many different parts of the world. In my humble view this is not what I expect from a luxury hotel. We went there because of the historic building. We also specifically wanted a room at the historic wing. What we did... More 

Was this review helpful? Yes 5
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear nikosstephanietasos, Thank you for sharing your recent experience with us. We regret to learn that your stay at The Royal did not meet your expectations and we apologize. This is truly disappointing as we wish for all our guest to have an exceptional experience in our historic resort. It is regrettable to also learn of your Azure experience and... More 

incline village nv
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at the Royal Hawaiian the first time in 1959 when i wa 15 with my family. Stayed every year until I got married and spent my Honeymoon there. Stayed in the suite thathad the big deck that overlooked the ocean. It was so elegant then and is still. The service was beautiful and then th Monarch room was... More 

Was this review helpful? Yes
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear lildoeandbucko, Thank you for staying at The Royal Hawaiian, a Luxury Collection Resort. It is always a joy to welcome back loyal returned guests to our resort. We are truly honored to have you as our guest and for your many kind comments. Your valued feedback will be shared with the team. Thank you for being our guest and... More 

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Royal Beach Tower Ocean Suite (Pre-Renovations) (21)
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