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All 83 Honolulu hotels

The Royal Hawaiian, a Luxury Collection Resort

5.0 of 5 Resort   |   2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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81%
Ranked #18 of 83 hotels in Honolulu
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 3 days ago
Rae P Branson, Missouri
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1,686 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Branson, Missouri
1 review
4 of 5 stars Reviewed 3 days ago NEW

I just wanted to thank our server Richard Chan. We decided to visit the Royal Hawaiian while staying at a property further down the beach. Lunch was wonderful and in fact we returned once more before the end of our stay. Richard was attentive and exemplified the art of service. While we didn't stay overnight at the resort the atmosphere... More

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Los Angeles, California, United States
Top Contributor
77 reviews 77 reviews
23 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We go to Hawaii often, and one spot we enjoy is the Royal Hawaiian. Its often called the Pink Hotel, because its all Pink. Over the years this hotel has has its share of updates and on a recent trip we enjoyed the newer more modern touches. It is a large hotel, but it is not in a high-rise and... More

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Saint Louis, Missouri
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Property is very tired and overshadowed by hotels on both sides. The older rooms have high ceilings and comfortable beds, but unfortunately, the bathrooms are very small. Food was decent but overpriced. If you want a better quality meal head over to the Sheraton next door. You can even charge meals in those restaurants to your room at the RH.... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear tenkiller2112, Thank you for taking the time to review your recent stay with us. We truly regret to learn that you did not enjoy your time here at The Royal Hawaiian and we apologize that our bathrooms, dining options and beach and pool offerings did not meet your expectations. As you mentioned, Waikiki is not favored by all and... More

Senior Contributor
28 reviews 28 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

If you fancy the beach, grand bedrooms, beach view and the stretch of Waikiki beach, and experience one of the pioneer grand hotels in Hawaii, this is the place to be. You enjoy the beach on one side and grand shopping and fine dining on the other side of the street . However, not much can be said on some... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear LinaJ, Thank you for taking a moment to review your recent stay with us at The Royal Hawaiian. We're delighted that you favored many of our attributes, however we regret to learn that our front desk ambassadors failed to deliver the exceptional service that our guests expect and deserve. We appreciate this honest feedback and we'll most certainly take... More

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Overpriced and ave service. This is an amazing hotel with so much history,it stops about there. If you want to eat in the beachfront restaurant be prepared to share your table and food with the local birds, I wish it was a couple in bikinis, unfortunately the pigeons are protected here and not even the wait staff will assist in... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Hdav33, We truly regret to learn that your stay with us was less than satisfying. We apologize that our outdoor dining offering did not meet your expectations and we apologize that our team did not properly accommodate you in the indoor section of our Surf Lanai. We also apologize that you did not receive a warm sense of aloha... More

Evansville, Indiana
Top Contributor
59 reviews 59 reviews
21 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

My husband, son and I stayed one night on two ocean front rooms at this property - prior to boarding a Hawaiian cruise. The view from our adjoining ocean front tower rooms was spectacular. We were eager to stay at this grand dame of a property, but it's in need of a few cosmetic lifts. First, after a 10 hour... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear kwagmeister, We truly regret to learn that your stay with us was hampered by the wait time at check-in as well as the cleanliness of your room and bathroom. This is most certainly not the experience we'd like our guests to have and we apologize for our shortfalls in these areas. Please know that we've shared your review with... More

Culver City, California
Senior Contributor
22 reviews 22 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for a night while on a business trip. Though the property is beautiful and the location is desirable, the hotel itself isn't very private. I felt like any person walking off the main boulevard or staying at the adjoining hotel had access to the property and people kept walking through it. Good restaurant and service though.

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear adelly, Thank you for taking a moment to share your review of The Royal Hawaiian, a Luxury Collection Resort. We appreciate your feedback regarding your experience and we're pleased to share that your concerns are have also been brought to our attention by other guests and our management and security team is currently making efforts towards enhancing the sense... More

Columbus, Ohio
Top Contributor
105 reviews 105 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It is difficult to add to what has been written about the Pink Palace already. You know it has a commanding location on Waikiki Beach. You know it is expensive, is part of the Luxury Collection of hotels and has an old portion and a new tower. It has the usual assortment of shops, restaurants, pools and beach as well... More

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear OttoSchwartz, Thank you very much for taking the time so share your very thorough review of The Royal Hawaiian, a Luxury Collection Resort. We appreciate your honest feedback regarding your room and we apologize that these accommodations did not satisfy your expectations. We also apologize for the challenges you experienced with the wifi at the resort; we have shared... More

Kahului, Hawaii
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Amazing service, and great location. Best hotel on Waikiki! Family spot with access to the Sheraton adult infinity pool, it's the best of both worlds! Hotel is far enough off the main drag that you don't get the traffic noise pollution, and you're connected to the high end outdoor mall!!!

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RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear 1627729, Thank you so very much for taking the time to share your wonderful review of The Royal Hawaiian, a Luxury Collection Resort. We're thrilled to learn that you enjoyed a spectacular vacation with us and we look forward to welcoming you back again. Warmest aloha, More

Portland, OR
Contributor
13 reviews 13 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

People: Super nice, hospitable, smart and helpful. From the initial greeting (lai, fruit drink upon arrival) to concierge to the MaiTai bar to housekeeping. You won't find nicer people. Setting: Rooms are great, the breakfast (right on the beach) is excellent and the grounds are beautiful. For Kids: Local pool is small and not really kid friendly. However, as a... More

Was this review helpful? Yes 1
RHCoordinator, Online Marketing Coordinator at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Isramerican, We're delighted to learn that you and your family enjoyed a wonderful vacation with us here at The Royal Hawaiian, a Luxury Collection Resort. Thank you very much for taking the time to share your thorough review of our accommodations, dining options and service. We look forward to welcoming you back again soon! Warmest aloha, More

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Hotel Summarization (Beta)

What travelers say

  • Very nice(42)
  • Tower rooms(22)
  • Next morning(8)
  • Old world(6)
  • Junior suite(3)
  • High end(3)

Additional Information about The Royal Hawaiian, a Luxury Collection Resort

Address: 2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Honolulu
#4 Top resorts Hotel in Honolulu
#9 Luxury Hotel in Honolulu
#10 Business Hotel in Honolulu
#10 On the Beach Hotel in Honolulu
#15 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Royal Hawaiian, a Luxury Collection Resort 5*
Official Description (provided by the hotel):
The Royal Hawaiian, a Waikiki Beach Hotel, has Abhasa Spa, renowned restaurants, and a pool with a waterslide and cabanas. We have gorgeous indoor and outdoor event space for weddings and meetings. ... more   less 
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Also Known As:
The Royal Hawaiian, a Luxury Collection Hotel
The Royal Hawaiian, a Luxury Collection Hotel Honolulu
Royal Hawaiian
Royal Hawaiian Honolulu
Royal Hawaiian Hotel
The Royal Hawaiian, a Luxury Collection Resort Hawaii/Honolulu

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