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The Royal Hawaiian, a Luxury Collection Resort

#21 of 82 Hotels in Honolulu
Certificate of Excellence
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2259 Kalakaua Avenue, Honolulu, Oahu, HI 96815
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The Royal Hawaiian, a Luxury Collection Resort
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The Royal Hawaiian, a Luxury Collection Resort
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2,176 reviews from our community

Traveler rating
    1,202
    556
    246
    100
    72
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592
1,057
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (545)
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Waialua, Hawaii
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed a 2 night staycation in one of the Royal Grove rooms. This is one hotel where the historic rooms are maintained well above the standard I have seen at other hotels. When we got to our room on the 4th floor and discovered we were right next to the lifts I was a bit worried about the noise... More 

Was this review helpful? Yes 1
Elmhurst, IL
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Royal Hawaiian opened in 1927 and reflects the art deco style of the time. They have a wonderful staff who truly want to make your stay memorable. It's not the cheapest place to stay on Waikiki but it's truly an oasis in the middle of high rise towers and concrete. Breakfast on the Lanai is wonderful and the view... More 

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1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

We are still at the hotel and checked in just yesterday. We are here for our honeymoon and booked a honeymoon amenity. We were told at front desk by Jean (who is very nice) that a bottle of sparking wine is waiting for us in the fridge. When we got there, there was no wine. We told them and they... More 

Was this review helpful? Yes 1
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

A beautiful resort, highly recommended. Just note that they charge you a "resort fee" of $36.65USD PER ROOM PER DAY. This was not explained to us at the time we checked in. Personally I think tipping has got ridiculous! Makes for very expensive meals etc. Sun lounges on the beach are $40USD plus tax to hire per day plus tipping.... More 

Was this review helpful? Yes 1
Apple Valley, California
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We just returned from our vacation at the Royal Hawaiian. We stayed in the Malani Towers where our room had a balcony overlooking the ocean. Beautiful room.There is a concierge service for the Mailani Tower guests called the Mailani Lounge. We had a wonderful continental breakfast and light snacks and drinks in the evening every day we were there. I... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Gail R, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that you thoroughly enjoyed your stay at our Mailani Tower from the breathtaking views from your room to the Mailani Morning and Evening services that we offered. Thank you for your kind comments regarding our associates, as they take great... More 

Melbourne, Australia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Beautiful service, the staff here are wonderful and so accommodating. We stayed in a stunning room with beach views, loved the décor. Amazing breakfast. The only place to stay in Waikiki. Unforgettable stay. Thank you The Royal Hawaiian, we hope to return soon!

Was this review helpful? Yes 2
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear LZii, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that your room in our Mailani Tower was everything you expected and that you were well serviced throughout your stay. It is wonderful that you enjoyed our breakfast and we hope to have the pleasure of welcoming you back for many... More 

Newport Beach, California
Contributor
11 reviews 11 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is my first time to stay at the Royal Hawaiian and I have to say it is amazing the historic room are great. The service is perfect everyone is so nice and being in the second hotel ever built in Waikiki is very cool we will never stay anywhere else when welcome to Honolulu. And they have a luau... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear AdamDW81, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are pleased to learn that you loved your beautifully furnished room in our historic building. We are honored that our associates took great care in ensuring that you had a extraordinary stay with us. It is wonderful that you were able to take some time... More 

A TripAdvisor Member
1 of 5 stars Reviewed 1 week ago NEW

We are currently staying in this hotel. Yes. We are here now and I can't wait to give it a 1 star, so prospective guests can be warned and go spend your money somewhere else. We are having a major problem in the room and also some minor issues here and there with services. We are staying in an ocean... More 

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RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Guest, Thank you for sharing your experience with us. We regret to learn that your stay with us was far from exceptional and we sincerely apologize for the disappointing experience. We can completely understand your frustration and empathize. We are interested in connecting with you in regards to your stay to elevate our guest experience. If you could, please... More 

Houston
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Wow! This place is truly amazing. Old style glamour. A trip through time to when ladies were ladies and gentlemen were gentleman. Don't expect to see a Kardashian or Kanye at this place. If you like class and sophistication, this is the place.

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RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear Sabien, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. We are delighted to learn that you had an spectacular experience at The Royal and enjoyed the Old World ambiance and glamor of our resort. Thank you for being our guest and we look forward to welcoming you back in the near future. Warmest aloha. More 

Columbia, SC
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This was my 3rd trip to Hawaii, and we (my new wife, just married on the beach on Maui and stepdaughter) were only going to be on Oahu one night before our flight left, so I figured we would "splurge" on the Royal Hawaiian. My dad had stayed there ... 70 years ago during WWII! The room (JR Suite) was... More 

Was this review helpful? Yes 1
RHCoordinator, Guest Experience Team at The Royal Hawaiian, a Luxury Collection Resort, responded to this review

Dear mgkdrgn, Thank you for staying with The Royal Hawaiian, a Luxury Collection Resort. It is always wonderful to learn from guests that had family that have stayed at The Royal. We are pleased to learn that although we only had the opportunity welcome you and your family for a limited time, you had an exceptional experience from your beautifully... More 

Hotel Review Summarization

What travelers say

  • Very nice(14)
  • Tower rooms(8)
  • Old world(6)
  • High end(3)
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Historic Wing Junior Suite (181)
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Historic Wing Room (12)
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Royal Beach Tower Ocean Suite (Pre-Renovations) (21)
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Royal Beach Tower Ocean View Room (Pre-Renovations) (37)
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