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The Kahala Hotel & Resort

5.0 of 5 5000 Kahala Avenue, Honolulu, Oahu, HI 96816
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Certificate of Excellence 2014
The Kahala Hotel & Resort
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The Kahala Hotel & Resort
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1,664 reviews from our community

Traveler rating
    1,151
    302
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
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1 review
5 of 5 stars Reviewed 3 days ago NEW

We honeymooned here back in 1980 when it was home to stars and celebrities. I must say that the staff treats everyone like they're stars or celebrities. Just remarkable. The latest improvements are magnificent. There's no other place like it.

Was this review helpful? Yes 1
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha Mike M, Thank you for your loyalty to The Kahala Hotel & Resort and for your kind words. We are delighted to hear that you continue to treasure your experiences at The Kahala and are creating new memories with us. We hope you do not wait another 35 years to return to The Kahala. We look forward to our... More 

Olympia, WA
Contributor
17 reviews 17 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

We've stayed at the Kahala many times over the last five years. It was a luxury property worth the high prices. Since the new owners, their room rates have gone up and their service down. They need an adult pool. Their only pool was full of loud children. We love children! But we could not hear each other. The service... More 

Was this review helpful? Yes 4
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha h2ojet, Thank you for taking the time to share your experience at The Kahala Hotel & Resort. I apologize that we did not meet your expectations during your stay with us. I have shared your comments with our senior leadership. We appreciate the feedback and will use it to improve on these areas. We hope that you will allow... More 

Honolulu
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Kahala has a knack for presenting a casual elegance and comfortable feel - understated from other high end resorts, but the quality is obvious. The staff is well trained and very professional. It is a wonderful place to enjoy Hawaii

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha steveha2015, Thank for taking the time to share your experiences with the TripAdvisor community. We are thrilled that you enjoyed the services and amenities offered at The Kahala Hotel & Resort. The staff takes great pride in providing exceptional services and experiences to our guest and it’s wonderful to hear that you experienced it first hand. We are thrilled... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had one night here on our way home from our honeymoon. The hotel was out of our budget but truly worth it if your able to afford it. No details were missed, from flannels for refreshing your face/hands upon check in through to a nightly turn down service. We loved this hotel and would love to go back one... More 

Was this review helpful? Yes 1
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha MilBirthisel, Thank you for selecting The Kahala Hotel & Resort to celebrate in your recent nuptials. We are honored to play a small role in a very special time of your life. We look forward to the opportunity celebrate and create more memories with you on future anniversaries. Warmest wishes, More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This place keeps amazing me every day. It keeps getting better every day I stay here. I've been to many so claimed 5-star hotels, but this place so far is my definition of 5 star hotel. During my stay, the Sony Open golf tournament was going on next door, but the hotel was very quiet and peaceful. The breakfast buffet... More 

Was this review helpful? Yes 2
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha Travelots61, Thank you for taking the time to write a review and for sharing your experiences with the Trip Advisor community. It is true; the secluded beach is one of the most treasured aspects about staying at our resort. The resort is a perfect choice to find rest and relaxation and still have the amenities of a busy city... More 

Trelew, Argentina
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Having dolphins in the yard is an unbelievable experience! You get to see and hear these beautiful creatures all day long. Guests can see how they are fed and trained! There are several packages to interact with all the animals at the hotel (sea turtles, stingrays and dolphins) which are totally worth it. The rest of the hotel is just... More 

Was this review helpful? Yes 1
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha Lauines, Thank you for taking the time to share your experience with the Trip Advisor community. We are delighted to hear that you had an exceptional stay. Hearing feedback from guests such as you is one of the many reasons our staff members are so proud to be a part of The Kahala Hotel & Resort. I will be... More 

WA
Top Contributor
154 reviews 154 reviews
98 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I've written two previous reviews on the Kahala - the most recent suggested that the property had lost something. Well, it is back. The service has been impeccable (a real improvement). The property is immaculate (as usual). The bed is heavenly. The facilities and amenities are as good as ever. Yes, this is a premier property on Oahu!

Was this review helpful? Yes 2
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha baileyno6, Thank you for your continued loyalty and for your recognition of the exceptional services you received from the staff. As you know, our unique location, unrivaled accommodations and exceptional staff are the foundations of The Kahala Hotel & Resort. We pride ourselves on our personalized service, and we are delighted that you were able to experience this first... More 

Honolulu, Hawaii
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 1 week ago

We were not told we were given a "smoking floor" room. My wife has a cigarette smoke allergy. That is the headline. Here is the full story. We live locally on Oahu. I planned an escape for me and my wife to celebrate her coming birthday as well as some desperately needed time alone (we have a 5 yr old... More 

Was this review helpful? Yes 8
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha HawaiiJohn, Thank you for taking the time to write a review and for the kind comments about the excellent service you received from our Reservation, Bell and Valet Staff. We are disappointed to hear that your experience at The Kahala Hotel & Resort was anything less than flawless. I apologize that we may have been remised in sharing a... More 

Ponte Vedra Beach, Florida
Top Contributor
112 reviews 112 reviews
81 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

The Kahala Hotel isn't what it once was. This is the 5th time I've stayed here and it loses a little luster year by year. I'll make this my last stay. There is a ton to do and it's great for a family. Golf next door holds a PGA Tour event. The private beach is great. The gym is small... More 

Was this review helpful? Yes 3
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha Soki816, Thank you for taking the time to share your experience at The Kahala Hotel & Resort. While we are delighted to hear that the resort offered a range of activities and services your family, we are disappointed to learn that the resort did not meet your standard of excellence. We appreciate the feedback and will use it to... More 

New York City, New York
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We were a large group and found the staff to be incredibly friendly, professional and efficient. Everything we asked for was booked and followed up to ensure things ran very smoothly. We ate in a number of the restaurants and found the food to be excellent and service of a high quality. When we were there the hotel was incredibly... More 

Was this review helpful? Yes 3
Khr H, Public Relations Manager at The Kahala Hotel & Resort, responded to this review

Aloha Pomsyd, Mahalo for taking the time to write such a thoughtful and gracious review. We are delighted to hear that the whole ohana (family) had an exceptional stay. Hearing feedback from guests such as you is one of the many reasons our staff members are so proud to be a part of The Kahala Hotel & Resort. We regret... More 

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Hotel Summarization (Beta)

What travelers say

  • Dolphin lagoon(16)
  • Breakfast buffet(9)
  • Golf course(6)
  • Partial ocean view(6)
  • Pool area(5)
  • Room service(4)
  • Free shuttle bus(3)

Additional Information about The Kahala Hotel & Resort

Address: 5000 Kahala Avenue, Honolulu, Oahu, HI 96816
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Kahala Hotel & Resort 5*
Number of rooms: 338
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, LHW, Expedia, Booking.com, Despegar.com, Travelocity, Agoda, TripOnline SA, Odigeo and Tingo so you can book your The Kahala Hotel & Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Kahala Hotel And Resort
The Kahala Hotel Honolulu
Kahala Resort Honolulu
Kahala Hotel Honolulu
Mandarin Oriental Oahu
Kahala Hotel & Resort
Kahala Mandarin Oriental
The Kahala Hotel & Resort Hawaii/Honolulu
Hotel Style:
#1 On the Beach Hotel in Honolulu
#1 Top resorts Hotel in Honolulu
#2 Romantic Hotel in Honolulu
#3 Luxury Hotel in Honolulu
#3 Spa Hotel in Honolulu
#6 Family Hotel in Honolulu
#6 Business Hotel in Honolulu

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Dolphin Lanai Room (3)
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Dolphin Quest (38)
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