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Hyatt Regency Newport

#14 of 21 Hotels in Newport
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1 Goat Island, Newport, RI 02840
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1 room 1 guest
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Hyatt Regency Newport
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1,014 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlottesville, Virginia, USA
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were only at this property for 13 hours and that was 13 hours too long. Bathtub drain was clogged with hair and very dirty. The bar staff (female bartender) was not friendly and certainly seemed miserable in her job. The staff we encountered in general were not professional and certainly not into customer service.

Was this review helpful? Yes 2
florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My husband, daughter and I stayed at the Hyatt July 18-23 for the first time. The room was immaculate, quiet and beautiful with amazing views of Narragansett Bay and the bridge. The location of the hotel is perfect--you can walk to the downtown, wharf area where there are tons of restaurants and very nice shopping. If you don't feel like... More 

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New York City, New York
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Highlights Room - small Missing item - Kindle Fire HD - police report filed Staff - mostly inexperienced, inattentive We chose Hyatt Regency in Newport to celebrate our wedding anniversary and my birthday both of which fall at the end of August. Benefiting from other travelers' reviews, I never composed my own - until this time. Believe all the reviews... More 

Was this review helpful? Yes 4
kaycon165
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed at the Hyatt August 18-21. We come here every August and this hotel never disappoints. We checked in and even though the computers were down, they were able to get us our room as they upgraded us to a jr suite! Amazing room! The front desk staff were super nice and accommodating and we love... More 

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hello, thank you for your review and loyalty to the Hyatt Newport. We appreciate your patience when internet was lost for the area. Your comments about the bloody Mary's in 533 Lounge will be shared with the bartending staff so they know what their making is getting high marks. We look forward to having you back soon. More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Beautiful place. Fantastic amenities. Very friendly staff. Welcoming environment with great room service. Everything felt clean and the view of the sunset from our balcony was fantastic. Great memories I will treasure forever!

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hi, Thank you for taking the time to share your feedback during your stay on New Years EVe (8 months later!). We hope you enjoyed our annual gala or dined in Windward or in town during your visit and you will consider returning again later this year. Cheer! More 

Falls Church, Virginia
Level Contributor
68 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We just returned from our stay at the Hyatt Regency on Goat Island. It was a great four day stay. We had four rooms three with nice views of the water and all were very nice accommodations. The big pluses; all the concierges were knowledgeable and friendly, the staff was friendly, the complimentary van service ran often and left us... More 

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hello and thank you for your review, we especially love to hear such positive reviews about our staff and will share your words with our concierge, shuttle drivers and restaurant staff. Good news, the hotel will complete a $9 million renovation this fall, so expect updated rooms, a revamped lobby and lounge and new gym equipment in the very near... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Every year my husband and 2 kids now 5 and 7yr old head to Newport for a few days before school starts. We have always stayed at The Hotel Viking but were looking for something different this year. We chose the Hyatt. I am so mixed about this property. The views are gorgeous from the back of the property and... More 

Was this review helpful? Yes 1
Woodbury, New York
Level Contributor
4 reviews
4 of 5 stars Reviewed 1 week ago NEW

we were here mid October 2014. the trees had just started to turn. the hotel is beautiful convention center type. its big. the people are nice. they have a shuttle into downtown Newport. they picked up promtly. it gave great access to all the stores and restaurants.it was easy access to the mansions in our own car

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hello, thank you for this review of on of the best months to visit Newport. With fall 2015 right around the corner, we hope to serve you again in the upcoming months. Cheers! More 

Boston
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at this hotel 14 years ago when I got married in the area. It seemed nicer then, but maybe I was too distracted. This hotel needs an upgrade. Great location on the water in Newport, but the decor is run down, the systems are old and the service is far from top notch. If you're looking for a... More 

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Keith C, Manager at Hyatt Regency Newport, responded to this review

Hello, thank you for returning to Newport and our hotel for such a special occasion. We are sorry that the hotel, its outdoor grounds and amenities did not meet your expectations. Please consider returning in the future as we do have some improvements coming in the very near future. Feel free to contact the hotel directly or visit our website... More 

Stamford, Connecticut
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 1 week ago

My wife and I visited Newport for a last minute weekend getaway and after searching high and low, ended up booking this property with my Hyatt points. We booked primarily because of lack of other options, opportunity to use points and proximity to Newport. Had we had to pay the full asking price of what I believe was $700 for... More 

Was this review helpful? Yes 1
Keith C, Manager at Hyatt Regency Newport, responded to this review

Hello, thank you for your review and your stay. Hyatt points are always a good way to stay in Newport during peak season. Our room rates vary depending on the season and demand. Our shuttles run throughout the day on a loop, but due to traffic can run ahead or behind the 15 minute per stop standard. We thank you... More 

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