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Hyatt Regency Newport

#11 of 21 Hotels in Newport
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1 Goat Island, Newport, RI 02840
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Hyatt Regency Newport
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977 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Francisco, California
Level Contributor
79 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Hyatt is one of if not the nicest of the big hotels in Newport. However, that is not saying much. I'm sure it was the be all end all when it was built but this hotel is in need of a structural do over which I assume is not going to happen anytime soon. On the plus side, the... More 

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Boston, Massachusetts
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

There's not much can say about this place without falling short. The view is breath taking and the service is on point. I wold like to recognize michael and dave fron the valet parking department. These two guys made sure my car was always there when i needed it. Also Amy from rooms. Thanks to her my wife and I... More 

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hi, Thank you for taking the time to highlight some of our staff and your favorite things about the Hyatt Newport. We look forward to having you back to Newport in the future. Please visit our website for new events, special deals and updates. Cheers. More 

New Tripoli, Pennsylvania, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

This was our 1st visit to Newport, RI. The hotel has a beautiful location and is surrounded by water. Upon arrival, we unloaded our car at the entrance, but had a hard time finding a parking spot. Their underground parking was closed to guests, so I wound up parking about 1-1/2 blocks away. This did not leave me with a... More 

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hello, thank you for your response and feedback. We take your comments very serious and will be addressing the concerns why your room immediately. First and last impressions of your experience are important to us and we apologize that parking was a concern upon arrival. I am happy to read that you dropped off your luggage prior to parking to... More 

Dallas, Texas
Level Contributor
84 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed 1 week ago

This was my first visit to Newport. Given that Newport has a reputation of opulence and elegance in an historic waterfront setting, my first impression was that I was surprised at the lack of options for really high end hotels – at least by 2015 standards. The Hyatt Regency is probably the nicest “chain” hotel in the area with capacity... More 

Was this review helpful? Yes 1
Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hello, thank you for this very detailed response and feedback. The hotel and it's staff is working everyday to be the very top in the marketplace. Our guests input help us inch closer to this standard of excellence. The hotel is about to address many of the physical concerns you pointed out in the lobby and lounge areas. These updates... More 

New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I attended a conference at the Hyatt in Newport for three days. When I first arrived, the friendly staff upgraded me to a king bed with a balcony (I loved room 1308). Despite the huge crowd that was there for the conference (and a wedding) the staff was cheerful, professional and prompt. Traffic is notorious in Newport in the summer,... More 

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Keith C, Director of Sales at Hyatt Regency Newport, responded to this review

Hi, Thank you for your wonderful feedback and for pointing out the great service that Joyce provided. Your suggestions when it comes to food, specific rooms and services inside and outside the hotel allow for others to have a similar positive experience. Please come back and stay with us in the future. Cheers. More 

NY
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Located on Goat Island in Narragansett Bay, the hotel offers great views of the harbor and marina. A short walk over the causeway finds you at the beginning of the town's business district. We found the staff friendly, the hotel clean and nicely appointed. Our room featured a contemporary look with great views of the bay. The flat screens new... More 

Was this review helpful? Yes 1
Keith C, General Manager at Hyatt Regency Newport, responded to this review

Thank you for your feedback. We appreciate your comments and hope to see you back soon. Regards bob LaCasse More 

Boston, Massachusetts
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

This hotel is centrally located with free parking. Concierge is exceptionally helpful and is great with assisting with last minute reservations at popular restaurants in the area. The Hyatt is a very popular hotel, and as such rates are quite expensive and rooms book well in advance. However, the nightly rate for the Hyatt is comparable to other hotels in... More 

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Keith C, General Manager at Hyatt Regency Newport, responded to this review

Thank you for taking the time to write a review, we appreciate your comments. Bob LaCasse More 

Northport, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The patio area as well as the seating overlooking the water is quite nice. Rooms good size and bed was pretty good. Excellent temp controls. Didnt care for the drinks at the bar that seemed 'carefully' measured The hallways leading to the room need some severe updating. The carpeting and wallpaper is somehwhat outdated and tired looking And after spending... More 

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Keith C, General Manager at Hyatt Regency Newport, responded to this review

We are glad to hear your love our location. Thank you for your feedback, we look forward to welcoming you back in the near future. Regards Bob LaCasse More 

Marin County, CA
1 review
2 of 5 stars Reviewed 1 week ago

We stayed in the "tower" on the sixth floor. The room was very adequate and clean. However it was located just outside of the elevator with the ice machine conveniently located in the hallway (not in a room with a door but literally in the hallway). I'm not sure why so many people were getting ice but waking up to... More 

Was this review helpful? Yes
Keith C, General Manager at Hyatt Regency Newport, responded to this review

Thank you for your feedback. we do appreciate you taking the time to write a review. Your comments will be shared with our team for continued improvements. Regards Bob LaCasse More 

Rhode Island
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here because my girlfriend had booked on Kayak and had to cancel and could not get refund. We live 35 minutes from Newport and visit almost every weekend in the summer. This was our first time to the Hyatt on Goat Island. I was pleasantly surprised. The lobby is very nice, outdoor seating on the deck was nice with... More 

Was this review helpful? Yes
Keith C, General Manager at Hyatt Regency Newport, responded to this review

Thank you for your review, we are happy to you enjoyed the views and your stay. Thank You. Bob LaCasse More 

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