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The Vanderbilt Grace

4.5 of 5 41 Mary Street, Newport, RI 02840 (Formerly Vanderbilt Hall Hotel)
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Certificate of Excellence 2014
The Vanderbilt Grace
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The Vanderbilt Grace
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445 reviews from our community

Traveler rating
    354
    57
    22
    7
    5
See reviews for
83
263
15
31
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Boston, Massachusetts
Top Contributor
52 reviews 52 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

As soon as you enter this magnificent hotel you know you are in for a treat. The staircase is gorgeous, the staff are friendly and helpful, and the amenities are plentiful. The building itself has been renovated, but many of the original features have been preserved. We opted for a large Junior suite. This was a corner room with soaring... More

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Colorado Springs, Colorado
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I took advantage of Newport Restaurant Week to enjoy a wonderful lunch at The Vanderbilt Grace and was literally overwhelmed by the phenomenal service I received! WOW! is an understatement! As a current resident of Newport, I've been "under"whelmed by the lack of customer service and attention to detail in most topnotch establishments in this wonderful city. This was definitely... More

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Huntington, NY
Senior Reviewer
6 reviews 6 reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from a weekend getaway at the Vanderbilt Grace and cannot wait to go back. It was our first trip to Newport and we found it to be such a quaint city with much to do and delicious food. The Vanderbilt Grace was a highlight. It is centrally located and a few steps into town. The service was impeccable,... More

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Vanderbilt Grace was magical and exceeded our expectations. The staff was amazing and the customer service and comfort was over the top. Our 2 children ages 8 & 10 were equally as thrilled and treated as young gentlemen by the exceptional staff. Our 2 story room was comfortable and quite contemporary for this older yet renovated... More

Was this review helpful? Yes 1
Albany, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My sister and law and I stayed here for the Newport Marathon in October. This hotel was in a great location. We received champagne upon arrival and the staff was so eager to help with anything. They were very excited to help us with any questions or help with directions, excited to hear how the race went. Genuine - eager... More

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Boston, Massachusetts
Top Contributor
100 reviews 100 reviews
28 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Newport is a wonderful seaside town in Rhode Island and it's just 90 mins from Boston so we went there for a weekend away from the kids. The hotel property is a lovely old mansion (or at least looks like one) in the center of Newport. The room was pretty expensive (> $600) so our expectations were high. We booked... More

Was this review helpful? Yes 1
MarinaGrace, General Manager at The Vanderbilt Grace, responded to this review

Dear fearanti, Thank you for sharing your feedback following your stay, and I can only apologise for the inconvenience caused. Please let me reassure you that our team member acted in the way he thought most appropriate for you – to try to check to see if he could resolve the situation himself before suggesting moving rooms. We do hope... More

Lexington, KY
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our only regret about staying at this hotel was that we could only stay one night as it is one of the nicest places we have ever stayed. The rooms are amazing, the restaurant was fabulous, and the location is perfect but the best thing about the hotel is the wonderful staff. They did everything possible to make us comfortable,... More

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London, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was everything we thought that it would be and more. The rooms are spacious comfortable and extremely well equipped. The staff made us feel as if we were guests (not paying guests) and absolutely nothing was too much trouble. We are looking forward to going back there sometime soon.

Was this review helpful? Yes 1
Winchester, United Kingdom
Top Contributor
163 reviews 163 reviews
40 hotel reviews
106 helpful votes 106 helpful votes
5 of 5 stars Reviewed 5 weeks ago

From the moment we drive up to the entrance to the time we left, everything was faultless. We were very warmly welcomed by the porters, reception staff and the General Manager. Our room was a third floor suite which was just wonderful. A cosy sitting room for putting your feet up, enjoying a coffee and watching a ball game. The... More

Was this review helpful? Yes 2
Boston, Massachusetts
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 19, 2014

We booked online, and when we arrived, they had our reservation for the wrong day. I was even able to hit "back" in my browser to confirm that we had, in fact, entered the correct dates. Ok, so staff was very nice and took care of the problem, but we got a lower-grade room and had to follow up more... More

Was this review helpful? Yes 2
MarinaGrace, General Manager at The Vanderbilt Grace, responded to this review

Dear rkillmon, Thank you kindly for your comment. As you stated, there was a discrepancy in the dates of the booking. Our booking systems and records indicate that you were booked for a later date. We were extremely pleased that we were able to rectify the misunderstanding albeit in a lower room category. The difference in room category accounts for... More

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Additional Information about The Vanderbilt Grace

Address: 41 Mary Street, Newport, RI 02840 (Formerly Vanderbilt Hall Hotel)
Phone Number:
Location: United States > Rhode Island > Newport
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Vanderbilt Grace 4.5*
Number of rooms: 33
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Also Known As:
Vanderbilt Grace Hotel Newport
Vanderbilt Hall Newport
Hotel Vanderbilt Hall

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