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The Chanler at Cliff Walk

Certificate of Excellence
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117 Memorial Boulevard, Newport, RI 02840
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1 room 1 guest
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410 Reviews from our TripAdvisor Community

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Traveler rating
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    15
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37
270
5
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (410)
  • Mar-May only
    (105)
  • Jun-Aug only
    (117)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (77)
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White Plains, NY US
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had the most relaxing five days at the Chanler!! The location could not be better for accessing the Cliff Walk (it's right there ) and getting to the mansions (about a 30-45 min walk to many of them) via the Cliff Walk. The staff are very attentive and professional. The valet service and the Beach Butler service enable you... More 

Was this review helpful? Yes 1
White Plains, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at Chanler at Cliff Walk for 4 days in late August and it was wonderful. Greeted with smiles, our luggage and car were taken and champagne handed to us for our greeting by the manager, Scott. He and his staff were gracious and soon we were escorted to our room. The Chanler is a beautiful home right on... More 

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear ocean2010_7, I would like to thank you for all of your sincere compliments of The Chanler team. I am pleased to hear that you and your wife were given the room change that you wanted. The Regency room is a wonderful choice as it is fashioned from the reign of King George III through the reign of King George... More 

Providence
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It was our first time for my family and I. We absolutely loved it! The food was amazing with a gorgeous view. After lunch we got to relax on the Adirondack chairs which was wonderful. Will definitely go back there. I will also look into staying overnight at the hotel, it was so beautiful.

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear BKZDP, I'd like to thank you and your family for visiting us here at The Chanler. I am pleased to learn you enjoyed your first ever visit with us. Relaxing on the Adirondack chairs after a meal is a favorite activity for many of our guests so I am delighted you got to experience that. We would love for... More 

Stow, Massachusetts
1 review
5 of 5 stars Reviewed 2 weeks ago

After carefully looking through the many choices for a romantic stay in a cozy setting for a few days away, trading the world you know for a world where you are royalty, I chose the Chanler. I didn't realize just how good that choice would be until we arrived and we stepped into a world where we were pampered and... More 

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Ron E., Happy 25th Anniversary from the entire Chanler team! I would like to thank you for your extremely kind words about our services. I am absolutely delighted to hear you adored the 'Empire' room. I love when couples share their experiences of our "What's Your Love Story" package. I look forward to greeting you on your 30th Anniversary... More 

Boston, Massachusetts
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are return guests to The Chanler at Cliff Walk and we are already looking forward to going back!! The Staff (from the Moment you Arrive up to the time you get back into your car to leave) are Incredibly Kind, Friendly & Professional. The Rooms: Beautiful. The Property: Exquisite.The Restaurants: Fabulous. The Ocean Views: Outstanding. A "Big Thank You"... More 

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear SDG896, Thank you for choosing to return to The Chanler! We truly appreciate you being a return guest to the property. I am always eager to learn about how guests enjoyed the property on their return. It makes me delighted to know that not only did you rate your experience exquisite, but that you are already looking forward to... More 

Chapel Hill
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I luckily found ourselves booked at the Chanler after a booking nightmare with Castle Hill Inn. The reception was so professional, courteous, and helpful. Our room was a bit small, but had a sizable outdoor courtyard with jacuzzi. The bathroom was adequately sized. We were in a corner room next to the street, but found it quiet... More 

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear HappyBobbi, I am pleased to hear that we were fortunate enough to have you stay with us. I'd like to thank you for your heartfelt and extensive review. I am delighted to hear that both our location and our food did not disappoint. Biking while in Newport is a must-do activity. I can't tell you how many times I... More 

Glen Head, New York
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let me start by saying that the staff was extremely professional and helpful from the valets at the front who were eager to help by giving restaurant and attraction advice to the front desk who was also friendly and eager to help. We were taken upstairs to our room on the 3rd floor. It was slightly dark with low ceilings... More 

Was this review helpful? Yes 1
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Valerie Y., I'd like to personally thank you for taking time out to write this detailed review and for your very kind words about our staff. I am sorry to hear that the French Provincial room was not entirely to your liking. We appreciate your feedback on the lighting and bedding. Each room at The Chanler is set up... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We recently had our wedding at The Chanler. What a wonderful place! Absolutely gorgeous setting. The first mansion on Newport's fabled Cliff Walk. Our wedding was an intimate affair, 60 people. Haley Call, the Chanler's Event Planner, helped us to create a truly unique experience for us and each and every one of our guests. While planning our wedding, she... More 

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Ratherbeinvenice, Thank you for taking the time out to write such a detailed review of our property. I'd like to say Congratulations again from The Chanler team! I am extremely pleased that you and your guests had a truly unique experience with us. There is nothing better than learning about a flawless ceremony that each and every guest thoroughly... More 

France
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This mansion hotel is well located,just at the cliff walk next to the summer castles to visit in Newport.We were greatly welcome with glasses of local Champagne at the front desk(as French people we really appreciated the attention'the savoir vivre').Once arrived,the staff called us by our last name.Late when we arrived we could immediately have dinner at the Spice Pear... More 

Was this review helpful? Yes 1
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear chritine83, Thank you for your very kind and sincere words about The Chanler. I am delighted to hear that you enjoyed receiving your complimentary glass of our Spiced Pear Sparkling Wine at the front desk. You chose a fantastic room to spend your stay in. A unique fact about our Williamsburg room is that it has a Chinese Chippendale... More 

Wellfleet, Massachusetts
Level Contributor
38 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 31, 2015

A classic New England feel. Great relaxed staff that makes you feel right at home. Lots of comfy seating around the bar area. Classy but your not gunna bust open the piggy bank to have a few drinks and enjoy the ambiance.

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear AndrewJacob79, I am so pleased to hear that you really felt the New England experience at The Chanler. Thank you for all of your kind compliments as well. It's great to hear that you enjoyed the drinks and our bar area. I hope to welcome you back to The Chanler soon. Sincerely, Christine Sullivan, General Manager More 

Hotel Review Summarization

What travelers say

  • French toast(5)
  • Spiced Pear restaurant(4)
  • Hot tub(3)
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Room/suite (80)
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Beach (6)
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Martha's Vineyard Suite (94)
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The Hotel (71)

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Hotel & grounds (5)
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Dining (4)
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