After an exhausting day of flying from the West Coast to the East Coast, then driving to the Chandler, we were promptly greeted with champagne and freshly baked cookies. The in- room spa tub was welcoming after walking miles during the day. Please note, we chose to walk miles. The Chandler also offers a FREE car service that will drive... more

The lobby and guestrooms are lovely but despite the $900/night price for the least expensive rooms, the hotel is not remotely a luxury property. Upon being shown our room for a two night stay, the thermostat read 72 degrees, while the room was well below that temperature and the heating/cooling unit was blowing cold air . When the attempt by... more

Nightmare at the Chanler at Cliff Walk, For those that have spent over a thousand dollars a night for a hotel, Perhaps our expectations were set to high, The dinner, food was good the service I haven’t seen someone pull out an order pad and give you a look like that since I was last pulled over for speeding ,... more

We booked a night here on our way to Cape Cod and were delighted by everything. As noted in other reviews, the young staff greeted us at every moment and treated us as valued guests. Our room (21) was small but exceptionally comfortable and wonderfully sunny. Even had a terrace looking out on the harbor. The restaurant was superb and... more

I have never stayed in RI before, or any New England luxury hotel before, so my basis of comparison by default are the luxury beach resorts in Hawaii and Australia I have been to. The ocean view from our deck (Louis XVI) was very nice, but I was not wowed (though the moonrise over the ocean was breathtaking). The deck... more

My husband and I came to Newport for the 4th of July and stayed for the first time at this beautiful hotel. I have travelled all over the world and stayed at some of the world's finest hotels (including the Presidential Suite at the Waldorf Astoria and the Presidential Suite at the Bentley Hilton in South Beach recently). I have... more

We stayed at the Chanler for three nights and didn't want to leave. When we arrived we were warmly greeted, the receptionist went to check on our room and gave us a glass of sparkling wine to enjoy on the lovely terrace, facing the sea. When we were ready we were shown to a most beautiful room - it was... more

The Gilded Age may be over in Newport, but guests at the Chanler will feel like they have been touched with gold. Our arrival was sommther than silk as a friendly valet took away our bags and my car disappeared. The receptionist greeded us with a glass of the house bubbly then escorted us to our room where our bags... more

This was our first trip to Newport and we loved it. The hotel is just perfect. From the moment we arrived in reception nothing was too much trouble. We chose to change our room on arrival and we were shown a selection of others. We went for one of the garden rooms. It was fabulous. We hade a double jacuzzi... more