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The Chanler at Cliff Walk

Certificate of Excellence
Hotel website
117 Memorial Boulevard, Newport, RI 02840
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The Chanler at Cliff Walk
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401 Reviews from our TripAdvisor Community

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Traveler rating
    308
    44
    21
    13
    15
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36
263
5
5
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (401)
  • Mar-May only
    (105)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (77)
All months
Wellfleet, Massachusetts
Level Contributor
22 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

A classic New England feel. Great relaxed staff that makes you feel right at home. Lots of comfy seating around the bar area. Classy but your not gunna bust open the piggy bank to have a few drinks and enjoy the ambiance.

Was this review helpful? Yes
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed in the superb Nantuckey room. No need to rent a car they take you anywhere for free in their black cars. Best location for the beach and Cliff walk. Breakfast was great and drinks on the lawn were sublime

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Cragin, Thank you for taking the time to share your experience at The Chanler. I am so pleased you got to enjoy one of our Ocean Villas; the Nantucket Ocean Villa is truly a stunning room. I hope to welcome you back in the future, perhaps a stay in the Martha's Vineyard Ocean Villa for a similar view but... More 

Rochester, Minnesota, United States
Level Contributor
191 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I stayed here for two nights to celebrate our anniversary. Every moment was magical. This property is so beautiful and truly something you come across so few times even with extensive travel experience. The desk staff was friendly the moment of arrival. The rooms were well appointed and tasteful. I think our favorite part was lounging in... More 

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Emily B569, I would like to wish you and your husband a Happy Anniversary! The Chanler is delighted that you chose to spend your special day with us. We pride ourselves in creating beautiful grounds throughout our property and matching that with an attentive and friendly team. I am pleased to hear that we delivered on this experience for... More 

Brockton, Massachusetts
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

What an absolutely gorgeous view my hubby and I gazed at while enjoying our delicious late lunch on the veranda of The Chanler. What a great place to refresh yourself after walking the Cliff Walk. Everything from service to meal was excellent. We could not have had a better time anywhere else! It made our anniverary so special.

Was this review helpful? Yes 1
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear IsaSofLiv, Thank you so much for your wonderful compliments. We are so pleased that you chose to spend your anniversary with us. I will let our Spiced Pear team know that you thought your meal was excellent. The Veranda is one of my favorite spots to enjoy a meal as well! I invite you back to spend another wonderful... More 

Haymarket, Virginia
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel is very, very expensive, with beautiful grounds, gracious employees and a beautiful location with spectacular views but it charges a $5 housekeeping fee. I have NEVER, no matter where I've stayed, encountered such a penny pinching charge.

Was this review helpful? Yes 5
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear scrjnke, Thank you for taking the time to provide us feedback on your stay at The Chanler. We appreciate the compliments on our team, the grounds, and our location. I am sorry to hear you were disappointed with the additional charge. I wanted to clarify that charging a housekeeping fee is only done when the entire mansion is reserved... More 

Lehighton, Pennsylvania
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Chanler at Cliff Walk is a destination in itself. It is a beautiful mansion in its own right. It is, as named, right on the Cliff Walk with beautiful water views, along with beautiful gardens and flowers. The staff, from the front desk, to the drivers, valet, and housekeeping were top notch. Everyone knows your name and you feel... More 

Was this review helpful? Yes 3
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Susan S., Thank you for taking the time to give us feedback on your stay at The Chanler. We are always looking for ways to improve our service and appreciate feedback from guests. I'd like to thank you for your very sincere compliments on our property, grounds, team and restaurant. We understand your concern about being unable to enjoy... More 

London, United Kingdom
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

A beautiful house, set in lovely grounds, amazing staff (truly amazing), the biggest problem is that if you get a garden floor room, you have absolutely no privacy whatsoever, we came for three days of rest and relaxation and sadly got neither. Refuse to stay on the garden floor, as we should have done. The receptionists led by Haley could... More 

Was this review helpful? Yes 5
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Wilton L, Thank you for the compliments on our grounds and The Chanler team. I am sorry that you were dissatisfied with your room, and that the experience was not relaxing for you. As we discussed during your stay, please do reach out to me personally should you wish to join us again and I will ensure that you... More 

Scottsdale, Arizona
Level Contributor
205 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
5 of 5 stars Reviewed June 27, 2015

I had high expectations for our stay at this hotel and the hotel actually exceeded my expectations. We have stayed in many wonderful hotels and this is definitely one of the best. I would recommend it without reservation. From the moment we arrived, everything was perfect. Our room was on the second floor and was extremely large and comfortable.. The... More 

Was this review helpful? Yes
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear jscottjoplin, I am so pleased to hear your stay at The Chanler exceeded your expectations. It means so much because you have stayed in many other wonderful hotels and for us to be deemed one of the best is an honor. I am going to share your compliments with our team as they will be very grateful to receive... More 

New Jersey
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 24, 2015

This is our second (of hopefully many) annual June stays at The Chanler. Everything was amazing as last time, gorgeous hotel and the staff were top notch. Everyone from the front desk to the chauffeurs and the dining room were 100 percent professional and great at service. Some teeny tiny things I noticed that just wanted to bring to attention.... More 

Was this review helpful? Yes 3
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear GSR70, I am delighted to welcome you back to The Chanler for your second stay! Thank you for your kind compliments of our grounds and team. And for your return visit. I did want to explain a few of the issues you came across. According to the season, we have different activities at different times of the year at... More 

Ohio
Level Contributor
45 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed June 23, 2015

The Chanler exceeded all expectations. We were guests twice in a ten day period. From the young and hip people at checking, to the very knowledgable free ride valets, to the really fine kitchen production, we were wowed by the high service level. We stayed in the Briar Rose and Georgian rooms - both quite different. The former had a... More 

Was this review helpful? Yes 2
TheChanler_CliffWalk, General Manager at The Chanler at Cliff Walk, responded to this review

Dear Jim1847, First I would like to thank you for your very sincere words you included in your feedback. I am so pleased you got to stay in two different rooms as each and every room at The Chanler is unique in its own way. I will personally share your compliments on the food with our dining team. There is... More 

Hotel Review Summarization

What travelers say

  • French toast(5)
  • Spiced Pear restaurant(4)
  • Hot tub(3)
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Beach (6)
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The Hotel (71)

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