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All 20 Newport hotels

Newport Bay Club & Hotel

2.5 of 5 Hotel   |   337 Thames St., Newport, RI 02840
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Newport Bay Club & Hotel
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Ranked #18 of 20 hotels in Newport
A recent review
5 of 5 stars reviewed 6 days ago
Jake N Kinnelon, New Jersey, United States
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139 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
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  • Any
English first
Kinnelon, New Jersey, United States
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

The hotel is in the heart of everything to do in Newport. A short walk to the excellent restaurants, shops and bars. Only a short drive to the mansions. The hotel staff couldn't have been nicer. Front desk very accommodating, cheerful and helpful. Even cleaning staff greeted me with a nice 'hello' and when we departed a 'hope you enjoyed... More

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Middletown, Connecticut
11 reviews 11 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago

When my husband and I, along with our 3 young children arrived at the hotel and went to our suite, we found vomit on the sides and front of the toilet. The front desk did send someone to clean the toilet. In the morning, my husband found that there was dried vomit on his pillow which was covered up by... More

Was this review helpful? Yes 2
Manchester, Vermont
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I have sent several long weekends in Newport at the Newport Bay club. The rooms are pleasant and clean. It gives us a nice option of eating in (eg. breakfast) or conveniently heading out to downtown. Staff was very friendly. Location is perfect for all sights.

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Houston, Texas
18 reviews 18 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2014

We stayed here a week...very convenient to everything...walking distance to some! The staff is friendly and helpful; the apartments are large. Hubby was stationed in Newport in the 1960's; we had not been back. We found the unit to be just what we needed; clean, private, quiet and close to Newport town center.

Was this review helpful? Yes 1
New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 22, 2014

Newport Bay Club and Hotel: We have stayed here twice over the Christmas holiday (2012 and 2010) for a week each time. The location of the hotel is perfect. Right at the top of lower Thames and walking distance to nearly everything in downtown Newport. Because our stays have been through a time share exchange, I am not sure if... More

Was this review helpful? Yes 1
Top Contributor
52 reviews 52 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed October 24, 2013 via mobile

We came here to stay in a friend's time share for a week. When we arrived, we were told by the staff member on duty, Neely, that we were 1 week early. We realized that our friend had given us the wrong date. Even though it was not her issue, she found a place for us to stay that night.... More

Was this review helpful? Yes 2
San Francisco
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed October 15, 2013

Is wish I could give the Bay Club a better review, but there is room for improvement. It was obvious the bathroom, kitchen, and bedroom had been remodeled, but they still needed to replace the carpet in our 2 bedroom unit and update the living room furniture and art work. The Bay Club is in a very old mill. On... More

Was this review helpful? Yes 2
Wallingford, Connecticut, United States
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 10, 2013

I enjoyed our stay in February of 2013. Room was acceptable (not the quietest but we survived), close to everything. But then I just got a call from a Time Share company trying to get me to go to their presentation on the guise of me "winning something great". I do NOT like having my info sold to outside companies!!

Was this review helpful? Yes 2
Belfast, Ireland
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed October 9, 2013

We booked a last minute two-night stay here at a great price. I found the much-maligned manager absolutely lovely and friendly on the phone, and the same in person. On the grand scheme of things, I don't gauge my holiday breaks by the hotel staff so I can't understand why people give it so much weight, whether good or bad...... More

Was this review helpful? Yes 2
Acushnet, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed August 23, 2013

We've stay at the Bay Club many times over the years. The hotel itself is very nice. The customer service is horrible along with there General Manager. I hope the owners take the time to read this. Its seems there's a lot of complaints regarding customer service. The staff appear like your bothering them. The General Manager in particular is... More

Was this review helpful? Yes 5

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Additional Information about Newport Bay Club & Hotel

Also Known As:
Newport Bay Club Hotel Newport
Newport Bay Club Hotel
Newport Bay Club And Hotel
Newport Bay Hotel
Bay Club Newport
Address: 337 Thames St., Newport, RI 02840
Location: United States > Rhode Island > Newport
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites
Hotel Style:
Ranked #18 of 20 hotels in Newport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Newport Bay Club & Hotel 2.5*
Official Description (provided by the hotel):
The Bay Club is an all-suite hotel located on the Harborfront in downtown Newport, RI. Beautiful one and two bedroom suites and multi level townhouses with kitchens, living and dining areas. Sweeping views from our private outside decks. Located at THE intersection of Newport - the corner of America's Cup and Thames this prime address allows you to leave your vehicle in our private lot and walk to all of downtown Newport's offerings. ... more   less 
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