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Holiday Inn Express American Fork - North Provo

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712 S Utah Valley Dr., American Fork, UT 84003 (Formerly Park Place Inn and Suites)
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1 room 1 guest
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Holiday Inn Express American Fork - North Provo
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66 Reviews from our TripAdvisor Community

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Traveler rating
  • 18
  • 30
  • 10
  • 5
  • 3
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • Japanese first
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There are newer reviews for Holiday Inn Express American Fork - North Provo
See the most recent reviews
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2013 via mobile

Stayed here for four nights and was absolutely impressed by the service, rooms, and breakfast. The room was very clean and spacious. The front desk was extremely polite and helpful. Finally the free breakfast was just awesome. Definitely the best free hotel breakfast I've ever had. This experience has made me look at Holiday Inns first when looking for a... More 

1 Thank cmhack
Frederick, Colorado
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 23, 2013

Our room was a soft place to fall after a long day of driving. We were checked in by Heather, who was also helpful in us finding a good place to eat ... we truly enjoyed the Chinese Food restaurant she recommended. Our room was nice and quiet, and very comfortable and clean.

Thank panamor
Marlton, New Jersey
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 26, 2013

It was an average holiday inn express. The staff was really great and the whole place was clean. The typical holiday inn express breakfast. There was a bunch of kids staying in a group running up and down the halls but it was not too bad. There was times the water smelled a little funny but maybe it was me.... More 

Thank Anthony S
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed June 14, 2013 via mobile

Hotel is very clean, pleasant and attentive staff. Need a bottle of water they will give u as many as u need no fee. Breakfast is a full buffet incl. Eggs, meats, pancakes, fruit, yogurt muffins french toast etc. Tea, coffee and the best hot chocolate ever , available all day and night. Great pool and hot tub. Lovely grounds.... More 

Thank Maryann S
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 6, 2013

I am a pretty loyal member of Holiday Inn Express, but found this particular property to be "just OK." My family stayed here for three nights in May 2013 while attending a graduation in the area. We were a little disappointed that the largest room at this property was a "suite" that was just a room with an extended entry... More 

Thank RocketWest
Salt Lake City, Utah
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed May 28, 2013

Stayed for an evening at this hotel in May of 2013. The place seemed squeaky clean, my room was spacious and comfortable, and the staff was extremely friendly. Mentioned to them I was in town to interview for a position and was wished "good luck" by multiple people that evening and the following day, close attention to detail and guests'... More 

Thank Happygoluckyy
Price, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 13, 2013

The room was clean and the staff was very friendly but the pool was not heated. The pool and the hot tub were attached so when anyone got into the pool or hot tub there was a water transfer which made the hot tub water cold. We picked this hotel to use the hot tub so it was disappointing that... More 

Thank Amanda G
IHGCare, Guest Relations Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Dear Amanda G, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff. However, We’re sorry we fell below your expectation regarding our hot tub. We will look into this point. We are confident the necessary adjustments will be made, in... More 

Ogden, Utah
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 6, 2013

I took the opportunity to spend a couple of days with my grand daughters while they were on Spring break. We loved it. It was immaculate, the staff was very friendly and helpful. The complementary breakfast was hot and good and the girls loved the pool area.

Thank twopot
Rigby, Idaho
Level Contributor
241 reviews
231 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed March 31, 2013

I stayed at this hotel with my family using the Priority Club Point Breaks rate, which was a fantastic value. I was able to book a large suite with a king bed and pull-out sofa bed. If you need to be in this part of Utah County, or southern Salt Lake County, the location is great. Nothing really within the... More 

1 Thank ajnuff
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 27, 2013

The hotel has recently been reviewed for having poor internet. They fixed this issue- this post is being sent from the hotel. Also, it is in the top 25% of Holiday Inn Expresses in terms of decor and comfort. My personal complaints about the hotel are just two- The air conditioning unit is not easy to operate, and I like... More 

Thank dhcShanghai
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Room/suite (21)
Bathroom (1)
Hotel & grounds (7)
Pool/beach area (3)
Dining (3)
Business center/function rooms (1)
Other (8)
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