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Holiday Inn Express American Fork - North Provo

2.0 of 5 712 S Utah Valley Dr., American Fork, UT 84003 (Formerly Park Place Inn and Suites)
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Certificate of Excellence 2014
Holiday Inn Express American Fork - North Provo
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Holiday Inn Express American Fork - North Provo
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53 reviews from our community

Traveler rating
    14
    24
    8
    5
    2
See reviews for
28
6
2
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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There are newer reviews for Holiday Inn Express American Fork - North Provo
See the most recent reviews
BELGRADE
Contributor
17 reviews 17 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 2, 2013

We stayed here one night on the way to California. It was a little hard to find as it's tucked back in a commercial area. The hotel was clean and nice. The only reason I can't give it a higher rating is because our room was like a walk-in freezer when we got in at 10pm. My guess is that... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express American Fork - North Provo, responded to this review

Dear MtVBmom, Thank you very much for taking the time to write your comments. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the coldness in the room. While we understand that your stay was not 100% satisfactory, we would... More 

San Francisco, California
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed December 14, 2012

I'd never stayed in a Holiday Inn Express so figured I'd try it out on my recent business trip to Salt Lake City. Note that I sort of assumed this hotel was closer to SLC than it is. My work took me to Lehi, which was about 6 miles from this hotel. So not bad for work reality as long... More 

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Vancouver, Canada
Contributor
15 reviews 15 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed November 14, 2012

Great spacious room, a little noisy with the freeway adjacent to the hotel. We enjoyed the pool/hot tub and the coupon to the Texas Roadhouse and discovery of the Cold Slab Creamery by accident. The hot breakfast was right up our ally! We would come back for sure.

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Bloomington, Illinois
Top Contributor
75 reviews 75 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 9, 2012

Provided level of service and quality of room I would anticipate from this brand. Nothing seriously wrong with the facility. Staff very eager to please.

Was this review helpful? Yes 2
Bartlesville, Oklahoma
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 9, 2012

We chose HIE AF because our daughter was being married at Mt Timp temple. It was a wonderful location for that and we avoided our family from having to drive farther south into exhaustive road construction. Has a small amount of freeway and train noise, but if you keep the fan running, which we tend to do anyway, it's not... More 

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Pleasanton, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 6, 2012

Well priced, comfortable beds, nice pool but hot tub was closed:( We were happy they provided swimming towels! Very good housekeeping and warm, welcoming staff. Internet access included. Decent TV & Fridge. Staff happily brought additional towel as there were only 2. But: Had to choose between coffee maker and microwave since there weren't enough outlets! TERRIBLE coffee, had to... More 

Was this review helpful? Yes 1
Contributor
19 reviews 19 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 22, 2012

This holiday inn was ok. It needed a little bit of spiffing up. The mirrors and glass tables around the hotel had greasy finger prints like they hadn't been cleaned In a while. The guy that checked us in was kind of rude and maybe could bennifit from a little customer service class. Other then that our room was clean... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
Top Contributor
82 reviews 82 reviews
49 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed May 22, 2012

Spent one night here while visiting family and were very pleased. Hotel staff were all very friendly and helpful. Room was very clean and update. Nice towels and toiletries. Breakfast was great and plentiful. Only negative was that we heard a lot of noises from the plumbing system. Not sure if it was just our room or that is a... More 

Was this review helpful? Yes 1
Saskatchewan
Top Contributor
84 reviews 84 reviews
18 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed May 22, 2012

The room was very modern and well equipped. Staff was friendly and helpful. Complimentry hot breakfast had a good variety of offerings and was restocked often. Good location, close enough to the highway, restaurants, shopping and other services to be handy yet far enough away to be quiet. A good nights sleep in a comfortable room complete with breakfast, I'd... More 

Was this review helpful? Yes 2
Providence
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 23, 2012

As stated above we had NO hot water the first night of our stay. We were told it was too late for maintenence to answer calls. First we were told that they would definitely have it fixed by the end of our 3 night stay. When I said that was not ok we were then told they would fix it... More 

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express American Fork - North Provo

Address: 712 S Utah Valley Dr., American Fork, UT 84003 (Formerly Park Place Inn and Suites)
Phone Number:
Location: United States > Utah > Wasatch Range > American Fork
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express American Fork - North Provo 2*
Number of rooms: 80
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Also Known As:
Holiday Inn Express American Fork - North Provo Hotel American Fork
Quality Inn American Fork
American Fork Quality Inn
Holiday Inn Express American Fork - North Provo Utah

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