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Value Place Provo, UT (American Fork)

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57 North 900 West, American Fork, UT 84003
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Value Place Provo, UT (American Fork)
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Value Place Provo, UT (American Fork)
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48 Reviews from our TripAdvisor Community

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Traveler rating
    25
    8
    1
    3
    11
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19
3
5
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (23)
  • Jun-Aug only
    (10)
  • Sep-Nov only
    (6)
  • Dec-Feb only
    (9)
All months
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

There was a young man there who had helped me with my things. He very was helpful, kind and generous. The hotel made me feel at home and the rooms were very clean and spotless. I loved this hotel and the service. I recommend for all the visitors to come here. The service is great, rooms are great, and the... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

Portland, Oregon
1 review
4 of 5 stars Reviewed 4 weeks ago

When I say that the hotel was decent. It is because of the front desk employee. When I checked in Saturday morning, the woman acted like I was bothering her. and took her away FROM HER PHONE. when I went to my room. I needed an extra towel. When I went down to ask for one. Again, god forbid. She... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

I stayed here for over a week, the staff was super friendly the beds were very comfortable and the rooms were super clean. When I made the reservation I thought that it was going to be a bad hotel because of the price but as soon as I walked in the doors my mind was changed thank you Ashley for... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

1 review
4 of 5 stars Reviewed May 24, 2015

Reasonable price and good rooms but what makes it really good is Michelle and her wonderful customer service she has always helped with anything I have needed and is very knowledgeable about her job. I would recommend this property to anyone traveling for work or just needing a stove and fridge in their rooms for an extended stay

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

1 review
5 of 5 stars Reviewed May 19, 2015 via mobile

The staff at value place are amazing! Stacy and Ashley in the office were always very helpful and accommodating. The room was very clean, having a kitchen in the room made it very convenient and saved us money. The month my wife and I stayed in the hotel was reasonably priced and we enjoyed our time there!

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon. More 

2 reviews
4 of 5 stars Reviewed April 29, 2015

We were looking for a place to stay one night for an Expo in Orem. Value Place had a reasonable price and was available. The location was easy to find and convenient to getting the rest of the way to Orem/Provo for the Expo. The room was fine - nothing fancy - but we didn't need that. We had a... More 

Review collected in partnership with Value Place

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

We strive to uphold our values of cleanliness, safety, simplicity and affordability in the eyes of our customers. We are glad to hear your stay at Value Place measured up to your standards. Thank you for your kind words and sharing your experience. We hope you will stay with us again in the future. More 

1 review
5 of 5 stars Reviewed April 25, 2015 via mobile

The company I work for brought from various parts of the country about forty employees we pretty much took over the value place some of us originaly stayed at motel 6 but left right away and came here the desk clerks are very helpful they make you feel welcome and comfortable the prices are affordable and the rooms are clean... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

1 review
5 of 5 stars Reviewed April 17, 2015 via mobile

Nice place, easy on the pocket. Excellent staff members. Very close to all the places I needed to go to, groceries, clothing, nearly everything. Clean room, nice floors, home away from home. This will be my next choice to stay when i come back.

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

We cannot thank you enough for your support. Your positive thoughts and insight are greatly appreciated and we hope you will continue to stay with Value Place. Customers like you are the reason we strive to uphold such high standards. Thank you again and hope to see you soon. More 

1 review
5 of 5 stars Reviewed April 13, 2015 via mobile

The hotel is in a great location close to everything and the staff is very helpful one of the employees named Ashley was extremely helpful I was carrying my kids and groceries and she held the door to let me in as well as pushed the elevator button for me all in all the staff is very friendly

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. It's nice to know that our staff was helpful to you when you needed it. We are grateful you chose to share your positive thoughts with us... More 

1 review
5 of 5 stars Reviewed March 26, 2015

I have traveled a lot in my business over the past 20 years. Value Place has a professional, kind, friendly and very helpful staff. I have dealt with several of them, and each member of this staff have been wonderful. The rooms are very cozy and comfortable. My room has a kitchenette complete with a full sized refrigerator, stove top,... More 

Was this review helpful? Yes
Heather L, Guest Relations Manager at Value Place Provo, UT (American Fork), responded to this review

Our Value Place team is thrilled to hear you enjoyed your time and our team at the property. Our goal is to provide guest with a positive experience when they visit Value Place. Your thoughts about us and your stay are very important to us. We are glad to hear they were both positive experiences. We wish you well and... More 

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