Homewood Suites by Hilton Buffalo Airport (NY) - Hotel Reviews

A TripAdvisor Member

Reviewed May 11, 2013

There was a large noisy group of guests out in front of the hotel at 3am and when I called the front desk to ask them to quiet down the desk phone went unanswered many times. Other than that incident this hotel is fine.

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We’re sorry that we didn’t provide you with a rewarding experience during your recent stay at our hotel. Your satisfaction is very important to us, and we appreciate your feedback about the noisy neighbors and apologize for our delay in addressing the issue. Your comments will help us to better ensure our guests comfort moving forward and we hope you’ll... More

Jonjames13

Mississauga, Ontario, Canada

Contributor

13 reviews

6 hotel reviews

Reviews in 10 cities

5 helpful votes

“Another Great Experience”

Reviewed May 7, 2013

Our second time back visiting this property which is now our favorite when visiting Buffalo for fun & shopping. All of the staff remembered us and welcomed us all back very warmly. Our rooms were ready for us even though we arrived before check in. Jennifer (the GM) was there to welcome us back. Rooms were great as usual and... More

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Jonjames13 has 1 more review of Homewood Suites by Hilton Buffalo Airport

“Great stay”

Reviewed December 4, 2012

Jon-Thank you so much for your kind words and sharing your experience on Trip Advisor. You and your family are always a pleasure to have at the hotel. I am so glad that you have enjoyed your trips to Buffalo and will keep coming back. Please continue to reach out to me if you need anything! Hopefully we will see... More

PatriciaWB

Milton, ON

Contributor

20 reviews

17 hotel reviews

Reviews in 10 cities

64 helpful votes

“Very Nice Stay”

Reviewed May 7, 2013

I stayed here along with a friend on May 2 & 3. We wanted a hotel close to the Walden Galleria and other shopping. We were both very pleased with our stay. Our rooms were very clean and pleasant. It was quiet during our stay which was great. The lobby and other shared areas were also neat and tidy. Breakfast... More

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Thank you so much for taking the time to share your experience at our hotel on Trip Advisor. I agree that the hotel location is great for all of the local shopping, such as the Walden Galleria, Eastern Hills Mall, and Wegmans. The team and I are so pleased that you enjoyed the hotel and its amenities. We look forward... More

Nicole P

Toronto, Canada

1 review

“Great experience”

Reviewed May 7, 2013

This was our first time at Homewood Suites and we thoroughly enjoyed our stay. The hotel was very clean, the staff was very friendly, and the breakfast had a nice selection. It was close to shopping and the airport. The suites were well furnished and equipped.

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Thank you so much for your review on Trip Advisor! I am so glad to hear that you enjoyed your stay with us. Please continue to keep us in mind on your future visits to the Buffalo Area! Thank You. Jennifer Redmond General Manager More

Jim H

Welland, Canada

1 review

“Overnight stay”

Reviewed May 7, 2013

Needed a place convenient to airport with shuttle to catch early flight next morning. Reservation process was smooth as was check-in...suite was clean and presentable. Hotel uses own shuttle whick was right on time and courteous.

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Thank you for sharing your experince at the hotel on Trip Advisor. I am happy to hear that you found us and that we suited your needs during your trip. The hotel shuttle is a great and saves a lot of time and hassle for our guests. I do hope that we will see you again in the future! Thank... More

Jens F

Buffalo, United States

1 review

“Spaceous but don't eat there”

Reviewed May 6, 2013

Stayed in suite with plenty of Space (3 rooms) and own kitchinette. The room wasn't booked by me and I would have preferred a smaller room but with a decent restaurant attached. No mini bar as in most US hotels but at least a bottle of complimentary Water would have improved my rating to "very good". Had to get up... More

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I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback on the look and feel as well as dining and amenities at our hotel. Your comments will help us to improve our guest experience moving forward and we hope you will... More

dragonflyfree

Paris, Canada

Senior Reviewer

7 reviews

6 hotel reviews

Reviews in 7 cities

21 helpful votes

“Excellent stay; great customer service, value and amenities”

Reviewed April 30, 2013

We stayed at Homewood Suites by Hilton Buffalo Airport prior to our flight to Orlando. From check in to our shuffle to the airport the next day - it was very efficient. The hotel is very clean and their customer service is outstanding. We were very impressed with our suite: two bedrooms, one with a King bed and flat screen... More

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Thank you so much for sharing your experience on Trip Advisor. We have many guests who take advantage of our Park and Fly special rates as you did. It allows for the ease of our hotel van to drop you off and pick you up. I am so glad that we were able to start off your Florida vacation on... More

carloGjoe

Markham, Canada

1 review

“Pleasant stay at Homewood Suites”

Reviewed April 30, 2013

We have stayed at this Buffalo Homewood suites several times and have always had a good overall experience. Our recent stay in April 2013, was just as good. Staff is extremely accommodating, suite are clean, breakfast is better than average, great coffee, and the internet worked very well and was free. One word of caution, the sofa beds are best... More

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Thank you so much for your loyalty to the hotel! I am so glad to hear that you always enjoy your stay and keep returning. I am sorry about the condition of your sofa sleeper mattress. The hotel has worked to replace any worn mattresses. We are also very excited as the hotel will be undergoing lobby and guestroom renovations... More

JamesII

Toronto, Canada

Top Contributor

273 reviews

74 hotel reviews

Reviews in 60 cities

564 helpful votes

“Yet Another Great Stay”

Reviewed April 18, 2013

I have recently returned from a business trip to Albany where I used the Homewood Suites at the Buffalo Airport as a lay over before an early train out of the Depew Station. The staff here were unfailingly friendly and helpful yet again. The room was fresh and clean. The gym on site is spotless and well equipped even though... More

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JamesII has 2 more reviews of Homewood Suites by Hilton Buffalo Airport

“Another Great Stay”

Reviewed September 23, 2012
“Very Friendly Staff”

Reviewed May 21, 2012

Thank you so much for staying with us at the Homewood Suites and for your great comments on Trip Advisor! I am so glad to hear tht you enjoyed your experience at the hotel. We have a great team of associates and I have shared your review with them. Please continue to keep us in mind as you travel to... More

noritos-new

Fishkill, New York

Reviewer

3 reviews

Reviews in 2 cities

1 helpful vote

“Home away from Home”

Reviewed April 10, 2013

I have stayed at this hotel for approximately 30 nights over the past year. It has nice suites with a living room, kitchen, dining room and bedroom making it feel more like an apartment than a hotel room. Some of the suites have a fireplace and a Jacuzzi tub as well. The rooms are always as clean as the hotel... More

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Thank you so much for taking the time to share your hotel experience on Trip Advisor and thank you so much for your loyalty to our hotel! We are truly happy that you enjoy all of the hotel services and amentities during your visits. The staff takes great pride in the service they provide and are happy that we do... More

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Homewood Suites by Hilton Buffalo Airport Hotel

Homewood Suites by Hilton Buffalo Airport

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