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DoubleTree Club by Hilton Hotel Buffalo Downtown

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125 High Street, Buffalo, NY 14203
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DoubleTree Club by Hilton Hotel Buffalo Downtown
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DoubleTree Club by Hilton Hotel Buffalo Downtown
DoubleTree Club by Hilton Hotel Buffalo Downtown
DoubleTree Club by Hilton Hotel Buffalo Downtown
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581 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (581)
  • Mar-May only
    (148)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (136)
  • Dec-Feb only
    (124)
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New York City, New York
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

I loved this place. It was very family friendly and I enjoyed the stay. Will stay here again with my family. Staff was friendly. We needed a place to stay and needed to check in somewhere after our other place failed us. This place stepped up to the plate.

Was this review helpful? Yes
schenectady, United States
3 of 5 stars Reviewed 4 days ago NEW

Hotel was clean and staff excellent. Valet parking was perfect. Unfortunately coffee in the evening was old and cold (though we did have a microwave in our room to reheat it.) BUT if you choose to stay here, you need to know that the bed we had (Rm 511) was soft. As in way too soft. As in if you... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Troy, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The location and comfort of this hotel is great. The staff is very friendly and the cookies are always warm. Having stayed at other local hotels, my family totally appreciated the silence in the halls and the cleanliness of the hotel. Buffalo and this hotel are a wonderful stopover if your traveling through NY to the Falls or Canada

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
Olean, New York
Level Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This was our first stay at this property, as an event had all other downtown properties booked. We were very pleasantly surprised with the property. The service was excellent and friendly (enjoying the cookie upon check in), the room was spacious, comfortable, and clean. The bed was quite comfortable, and with my lower back issues, I'm typically a stickler. I... More 

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Caeur D Alene
Level Contributor
351 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed 1 week ago

It's all about the people. Valet available and very well staffed. Friendly staff who have been very helpful at every interaction. Loved the restaurant for breakfast. The steak had to be sent back because it needed more time but it was not a biggie and they accommodated without hesitation. Rooms are clean. Bathroom was good and clean. Loved the shower... More 

Was this review helpful? Yes
DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear Jaime; Thank you for taking the time to share your experience and for the kind comments you left regarding our staff! I am delighted to hear you enjoyed your stay with us. Should your travels bring you back to Buffalo, I hope you will consider staying with us again. Thank you for your business and loyalty to Hilton! More 

Buffalo, United States
1 review
5 of 5 stars Reviewed 1 week ago

Fantastic hotel. Warm and welcoming staff. Always feel like family each time we visit. Everyone goes that extra mile to ensure your stay is just like being at home. Rooms are clean and comfortable. Randy always goes above and beyond each time we stay. Truly a hospitality professional.

Review collected in partnership with DoubleTree by Hilton

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DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear Ron; "Buffalo's Asset", we like that! As always, it is a pleasure having you in house. Thank you for your review and for mentioning Randy and all of his wonderful traits! We look forward to your return Ron. Thank you for staying with us and for being a loyal guest to the DoubleTree by Hilton Buffalo! More 

Ridgefield, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The concierge Randy at the DoubleTree in Buffalo was AMAZING! We were there for the Stones show which was Awesome and Randy went above and beyond to make our stay even more memorable! Fantastic personality!!! Entire staff was excellent but he definitely was it for us! If ever in Buffalo again, we would stay there because of him!

Review collected in partnership with DoubleTree by Hilton

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DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear Marisa; I am happy to hear you enjoyed the concert and your stay with us! Our employees strive to ensure all of our guest's have a memorable stay with us and Randy is the leader of the pack! Thank you for sharing your comments regarding Randy. He will be elated to know you had a great stay! Thank you... More 

Orlando, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

My daughter forgot one of her toys at the hotel. My wife called and after exchanging a couple of calls the staff was able to locate her toy. When we arrived back home a week later a package was waiting for us. Along with my daughter's toy was a t-shirt and hat as well as a card signed by all... More 

Review collected in partnership with DoubleTree by Hilton

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DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Hi Daniel; We are so happy to hear your daughter enjoyed her delivery from us! It really was our pleasure! Thank you for sharing your experience on trip advisor. We appreciate your business Daniel, thank you! More 

Bexleyheath, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel looks a bit drab from the outside but inside the decor and furnishings are much better. Some of the staff were friendly but some were not. I found it very annoying that the price shown for the cost of the hotel did not include taxes. I didn't have a choice about paying them so why not include them... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Denis; thank you for staying with us! We appreciate your business! More 

Georgetown, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, nicely furnished and the staff were wonderful. The suite we stayed in was a treat at a difficult time. (My first visit at Roswell Park Cancer Inst. as a patient.) The location was great--access to/from the hospital without going outside. Thank you to all of the wonderful, caring staff!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Hi Sandra; I am happy to hear we made your stay comfortable yet enjoyable. Our housekeeping staff takes pride in their services and enjoys all of the comments we get regarding our clean rooms. Thank you for acknowledging them and all of our staff! We appreciate your business Sandra. More 

Hotel Review Summarization

What travelers say

  • Very friendly(4)
  • Au Bon pain(3)
  • Valet parking(3)
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