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All 20 Buffalo hotels

DoubleTree Club by Hilton Hotel Buffalo Downtown

3.0 of 5 Hotel   |   125 High Street, Buffalo, NY 14203
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84%
Ranked #5 of 20 hotels in Buffalo
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Steve S Albany, United States
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354 people have reviewed this hotel

Traveler rating
    189
    105
    39
    13
    8
See reviews for
91
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115
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Albany, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Easy access, professional staff, timely valet parking, elevators that don't waste time, good selection of TV channel, a very nice, bright and well laid our restaurant. Both rooms and lobby well insulated from most noise even with construction nearby.

Review collected in partnership with DoubleTree by Hilton

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Burlington, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I really enjoyed staying at this place. I'm from Canada and I went for the weekend to go shopping and my boyfriend and I decided to stay at this hotel for the weekend. The staff was fantastic – I specifically remember a lady named Wanda who greeted us and checked us in (and gave us cookies too!). They have a... More

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Bethlehem, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

Clean and comfortable but no complimentary water in room. As a Hilton Honors member, I was told there would be some complimentary bottled water waiting for me in the room. There was not!! I enjoyed the warm chocolate chip cookie since I didn't have time for lunch.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
edison, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

As business traveler who is on the road average of 6 days a month a professional, friendly and dependable hotel staff can make a world of difference during your absence from home. The staff at Double tree on High street in Buffalo are wonderful. They remember you and welcome you with warm smile and cookie. the room is good and... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Pittsburgh, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good location. Near to downtown. Parkingis an issue. They do valet parking but you need to be there on time or your car is moved to parking again. On a business trip with calls I missed my schedule couple of times and had to wait for them again. Rest it is good hotel. Breakfast is not complimentary. The only other... More

Review collected in partnership with DoubleTree by Hilton

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Springfield - Delaware County, Pennsylvania
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in many hotels in the Buffalo area, but the Doubletree rates truly the best. The front desk staff, the restaruant staff, bar staff and even valet go out of there way to make sure you're happy. I've stayed here a few times and many of them remember my name, what I order for breakfast and what time... More

Was this review helpful? Yes 1
DoubletreeBuffalo, General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear Dmarie0817; The entire staff at the DoubleTree Club by Hilton would like to thank you for your warm and caring comments. It is these comments from our valued guests; like yourself, that help in motivating our staff to go above and beyond in providing exceptional customer service to ensure guest satisfaction. Thank you for your continued business! More

PA
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To begin with, I have stayed at many hotels in the buffalo area when I have come up for Sabres games. I have had my share of great experiences and very poor experiences. Doubletree is right there in the great experience. When I arrived at the hotel, I was aware there was valet service, and I thought there would be... More

Was this review helpful? Yes 1
DoubletreeBuffalo, General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear Ian; We most certainly appreciate you taking the time to share your comments regarding the DoubleTree Club by Hilton. I pleased you enjoyed your stay with us and that you were able to utilize our shuttle services. We hope you will have the opportunity to stay with us again should you return for another Sabres game! Thank you for... More

Shanghai, China
1 review
5 of 5 stars Reviewed 2 weeks ago

Small hotel on the Buffalo Niagara Medical Campus with a friendly, helpful staff and nice restaurant for families. Rooms are comfortable with nice amenities that make traveling with small children easy - refrigerator, microwave, coffee maker. Only down side is no outdoor space since the hotel is on the medical campus located between two buildings of the Roswell Park Cancer... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear A Z: We value our guest's comments, and were so pleased to hear that you enjoyed your stay. We hope we get a chance to serve you again in the future. Thank you for staying with us! More

Leeds
Senior Contributor
46 reviews 46 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

In complete contrast to my recent review about my (Radisson) hotel at LAX, this hotel in Buffalo shows them how it should be done.... Arrive early for check in - "not a problem" I am told, "we will find a room for you" - and they do. A nice, large suite type room with a separate bedroom - clean, tidy... More

Was this review helpful? Yes 1
DoubletreeBuffalo, Assistant General Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear John G; We value your feedback and are grateful for the recognition you placed on our service and quality accommodations here at the DoubleTree Club by Hilton. I hope we will have the opportunity to serve you again in the future! Thank you for your business! More

Brooklyn, New York
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Although the Front Desk was helpful and friendly, Randy, in particular was extraordinary. He was always very helpful and kind and made sure to make me feel comfortable and welcome. I had several requests and he happily took care of all of them and always checked in with me to make sure that I was happy with the results.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DoubletreeBuffalo, Front Office Manager at DoubleTree Club by Hilton Hotel Buffalo Downtown, responded to this review

Dear Serena; I am happy to hear you enjoyed your stay with us. As you mentioned in your review, Randy does goes out of his way to ensure everyone enjoys their stay with us. We are lucky to have him as a member of our team! It's always nice when a guest recognizes an employee. Thank you Serena! We look... More

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Additional Information about DoubleTree Club by Hilton Hotel Buffalo Downtown

Also Known As:
Doubletree Hotel Buffalo Downtown
Doubletree Downtown Hotel
Doubletree Buffalo
Address: 125 High Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#1 Best Value Hotel in Buffalo
#2 Family Hotel in Buffalo
#4 Business Hotel in Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Buffalo Downtown 3*
Official Description (provided by the hotel):
DoubleTree Club by Hilton Buffalo Downtown, located on the Buffalo Niagara Medical Campus recently completed a major guestroom and corridor renovation! Now 100% non-smoking; the DoubleTree offers all of the comforts of home! Complimentary WiFi in all of our tranquil rooms. Experience the all new "HD residential experience" on our brand new flat screen televisions. ... more   less 
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