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Comfort Suites Downtown Buffalo

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601 Main Street, Buffalo, NY 14203
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1 room 1 guest
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Comfort Suites Downtown Buffalo
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555 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Downtown Buffalo
See the most recent reviews
Rexford, NY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 10, 2011

Just a great place to stay overall. The entire hotel has been renovated recently. The rooms are well furnished and extremely comforrtable. The location is perfect, within walking diatance of many stores and restaurants and right on the metro-rail line. I go to Buffalo quite often and the Comfort Suites Downtown is always my first choice.

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the kind words! We are indeed located in the hub of downtown. The trolley is right outside the hotel and runs for free from here to HSBC Arena. There are dozens of bars and restaurants near us and may atteactions! Hope we see you again! More 

Buffalo, New York
1 review
4 of 5 stars Reviewed April 9, 2011

The rooms were very spacious and comfortable. The rooms included a microwave and fridge. Most of the staff was very friendly and seriously wanted you to be happy with your stay. You have to park a block away on pearl street the parking is free and the comfort suites has reserved spots in the lot. This wasnt a problem yet... More 

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Buffalo, New York
2 reviews
3 of 5 stars Reviewed April 6, 2011

We stayed at the hotel after a night of drinks with friends. We didnt want to drive home. It was very late when we got there, but the front desk clerk was very polite. The room was clean and had plenty of towels. I slept very well.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to fill out our survey! We appreciate the nice comments! More 

Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 5, 2011

I had read good things about this place on Tripadvisor and was not disappointed. Imaging getting a one bedroom suite, with 2 flat screen TVs, small fridge, microwave, and best of all a king-sized bed with 5 pillows for such a low rate! ($59 USD on hotwire.com) Big bathroom with lots of towels and a tub you can actually soak... More 

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Your comments are right on the money! We do feel that with all the amenities we offer, the location we are at and the customer service we provide that we are the best deal in town! Thanks again! More 

Toronto, Canada
1 review
5 of 5 stars Reviewed April 5, 2011

I really wasn't sure what to expect. I figured "a comfort in...a place to sleep...ok". Really liked the room...very comfortable. Hotel was central. Just the best and my next visit to Bufallo, I'll be staying at the Comfort Suites Downtown Buffalo! Thanks to Kailey & Jerrod who were extremely helpful. Thank you.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to recognize our efforts here at the hotel! Glad you were very happy and we look forward to your next visit! More 

Oshawa, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed April 3, 2011

Upon our arrival we were greeted with friendly staff who were more than willing to help us with directions to various places in Buffalo. We were given free bottled water, razors, snacks, in room movies, parking and breakfast. If I wanted to work out in my room they would have loaned me a package that included a yoga mat, weights,... More 

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to give us this wonderful feedback. Glad you were very happy with your stay.Hope we see you again! More 

Toronto, Canada
1 review
5 of 5 stars Reviewed March 24, 2011

The staff are very courteous. Kailey at reception desk made us feel special and at home from the moment we walked in. She gave clear directions for all the emenities and was very knowledgeable for the surroundings. great experience!!

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for letting me know how well Kailey treated you! I will be sure to pass on these comments. Customer service is the most important aspect of a hotel stay. More 

Whitesboro, New York
1 review
5 of 5 stars Reviewed March 21, 2011

Exceptional value. Close to venues. Clean. Good breakfast. Friendly staff. Even though free parking is a block away, its still very convenient and safe. This was a first time to Buffalo for us and in the future we will not be hesitant to come back to attend various events and stay at this hotel, in fact it will be soon.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the kind comments. Very glad you have a nice stay and look forward to seeing you again! More 

Syracuse, NY
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 12, 2011

From the outside, I thought we were in for a not-so-great hotel. I was delightfully surprised by the friendly gentleman at check-in, very clean room, very nice smelling linens, and soft towels. Breakfast was good, too. The only downside - we had to park in a lot about a block away (the parking lot at the hotel is only for... More 

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice comments. We are indeed situated in the midst of many attractions and within walking distance to Shea's, HSBC Arena, Convention Center or Coca Cola Field. Understand the frustration about the parking but that is why we do pay for it. Most downtown parking is not near hotel and can be costly. See you again! More 

Quebec City, Canada
Level Contributor
144 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
5 of 5 stars Reviewed February 11, 2011

I booked the Comfort Suites while in Buffalo to go to the Canadian Consulate for my VISA. It was the perfect choice! They have free airport transfers, are located 1 block from a free trolley stop that takes you right to the consulate, and a TGIF restaurant attached to the hotel (ate there twice, very good), The room as a... More 

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the wonderful comments! We have been very pleased with the renovations that took place just over a year ago. We believe we offer a great value for a downtown property with all the amenities, services you mentioned and size of the suites. Hope to see you again! More 

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