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All 21 Buffalo hotels

Comfort Suites Downtown Buffalo

2.5 of 5 Hotel   |   601 Main Street, Buffalo, NY 14203
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83%
Ranked #6 of 21 hotels in Buffalo
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed May 12, 2012
karl b Buffalo, New York
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449 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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There are newer reviews for Comfort Suites Downtown Buffalo
See the most recent reviews
Buffalo, New York
1 review
5 of 5 stars Reviewed May 12, 2012

our stay this weekend has been very nice. the room was very comfortable and the staff very friendly and professional. look forward to another visit in the future. thank you. karl and carol brauer.

Was this review helpful? Yes
Orlando
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 23, 2012

We stayed for 1 night in a suite, we got good rates because we had someone at the hospital we were visiting. Room was large and comfortable. No problems, furnishings nice. Amazing value for the suite. Service was wonderful. Only negative no parking due to location and space is limited but there is parking down the road or across the... More

Was this review helpful? Yes 1
Hartsdale, New York
1 review
5 of 5 stars Reviewed April 22, 2012

This was one of the best hotels I have stayed in. The great price included things that I would never expect ( large accommodations, great breakfast, free bottled water, free transportation from the airport, free DVD's, computers to use) in addition to a welcoming friendly staff. I was greeted by friendly people who handed me a bag of cookies and... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice comments and for taking the time to give me your feedback. I will be sure to pass on the nice words to Erica!! More

West Hartford
1 review
5 of 5 stars Reviewed April 12, 2012

My kids loved the breakfast area and really got to know Gwen and the desk staff. After a week's visit when we were saying goodbye both my kids ran over to Gwen and gave her big hugs goodbye! It was like she was part of our extended family. The staff treated us superbly! I highly recommend this hotel if you... More

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Stoney Creek Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 7, 2012

I have stayed several times at the Comfort Suites Downtown Buffalo. The hospitality, friendly and polite staff are just great! The people that i have met over the years have been just great as well!The rooms are very neat & clean, and are close to the First Niagara Centre, for Sabre games. There are bars and Restaurants all within walking... More

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BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to write about our hotel! Hope you return to Buffalo! More

New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 7, 2012

We missed out flight with Delta, so the airline booked us in the hotel for a night. The rooms were in exceptional good condition. Modern interior, large in size, clean and in good shape. Even though it was already almost 1AM, the front desk staff provided us with an excellent service and a very positive service attitude (Chris). If you... More

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Elmira, New York
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 5, 2012

Before selecting to stay at the Comfort Suites, we did some research on other hotels in the the area and decided that this was our best bet. I am glad we booked here because our weekend was fantastic. The hotel sits right along the metro rail, so we were able to hop it to the Sabres game on Friday night... More

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2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 31, 2012 via mobile

Arrived at 1:30 in the morning with a confirmation number...no rooms in the inn. They volunteered to put us up in a hotel 40 minutes away, and they called the police because we tried to go up to our friends room...unbelievable. NEVER patronize this hotel...EVER! We waited 1.5 hrs before they got us transportation,it's 3:27 AM and I'm in a... More

Was this review helpful? Yes 2
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Very sorry but due to circumstances beyond my control that night we did not have your room available and all hotels near us also sold out. We shuttled you to a Hampton Inn 20 miles away and paid for the room. Next morning we shuttled you back to our hotel for your 2nd night and discounted your room by 50%.... More

Syracuse, New York
1 review
5 of 5 stars Reviewed March 15, 2012

This Hotel was a great choice recomended by a friend. I ended up speaking with the same girl multiply times by chance, and she was always friendly and helpful! Amber ( the girl we spoke with and who checked us in) was sweet and pleasant and really made our stay enjoyable. We bothered her several times throughout the evening for... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the kind comments! I will especially pass on the nice remarks to Amber! More

toronto
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
81 helpful votes 81 helpful votes
4 of 5 stars Reviewed March 13, 2012

Pros - Location, friendly staff, free bottled water, exercise room, free parking, clean! Cons - Horrible eggs and fatty sausage, and two days of enduring an idiot on our floor who wouldn't stop smoking. Management MUST take this seriously and kick out any future smokers.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for your feedback. I am very sorry to hear about the smoker. We are indeed a 100% non smoking hotel but unfortunately guests still smoke in rooms at times. We do charge them a $200.00 deep cleaning fee and do ask them to leave hotel. I will look into why they were not removed the first day. Very... More

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Additional Information about Comfort Suites Downtown Buffalo

Address: 601 Main Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Downtown Buffalo 2.5*
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Family Hotel in Buffalo #4 Romantic Hotel in Buffalo #5 Business Hotel in Buffalo
Hotel Class
Number of rooms
146

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