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All 22 Buffalo hotels

Comfort Suites Downtown Buffalo

2.5 of 5 Hotel   |   601 Main Street, Buffalo, NY 14203
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83%
Ranked #6 of 22 hotels in Buffalo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
DBK26 Cleveland, Ohio
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454 people have reviewed this hotel

Traveler rating
    230
    139
    45
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See reviews for
105
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98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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There are newer reviews for Comfort Suites Downtown Buffalo
See the most recent reviews
Cleveland, Ohio
Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice hotel in good location. You can hear some noise from the restaurant below but otherwise pretty quiet and very comfortable. Room was a bit run down (cracked window, scuff marks in wall) and dated and floor plan was a little odd but still very nice and clean. Very friendly and accommodating staff.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thanks for taking the time to share your recent stay experience. I am glad to hear our location met your needs and the suite was comfortable and clean. I do apologize for the noise you experienced during your stay, during any future stays feel free to request an “even numbered” room as those face the back of the hotel away... More

Worcester, England
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Checked into this hotel as we were going to Niagara Falls. Rooms were huge with very comfortable large bed. Free wifi. No noise from the roads-slight noise from tram construction nearby. Rooms well equipped, clean and incredibly spacious- my room came with a bedroom, lounge and bathroom all of which were a good size. The bedroom had a separate set... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay. I’m pleased to hear you found the suites spacious and clean and the bed comfortable! Furthermore, that the construction outside was not too disruptive. I’m thrilled you enjoyed our complimentary deluxe breakfast and honored you first made your own waffle here! I hope you enjoyed... More

Brooklyn, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 15, 2014

I recently worked in the Niagara Falls area during July 10-14. We looked for a hotel that was economical, close to amenities and decent restaurants. Our rooms were large and truly suites (!), with a bedroom, living room (plus couch), kitchenette and nice-size bathroom. The Staff at Comfort Suites were friendly and answered my requests as quickly as possible. The... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay and for choosing to stay with us while working in Niagara Falls. I'm glad to hear you found our suites spacious and clean. Furthermore I am thrilled to hear our staff was able to provide you with great service. Our location in downtown Buffalo is... More

Chennai
Contributor
17 reviews 17 reviews
12 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 14, 2014

We had a chance to stay in this hotel while visiting Niagara for long weekend of july 4. The room is clean, tidy and huge for us with family of 4. This hotel does not have parking facility for guests to park their cars. But there is a near by paid garage where you can park and walk over to... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay. I am thrilled to hear our accommodations met your needs and you found the suite spacious and comfortable. I would like to extend an apology that the breakfast rush left us in a shortage, our staff certainly makes an effort to keep the food hot... More

Guelph, Canada
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 13, 2014

booked the place through Hotwire.com as a mystery stay so until I confirmed I didn't know which hotel I was getting. This place was great. The rooms were modern, comfortable and clean. Extra touches like duvets, assorted pillows for comfort and lots of plush towels. The room had a microwave and mini-fridge. The hotel staff were friendly and welcoming. My... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you very much for taking the time to provide us with an extensive review of your stay. I certainly do apologize for the issues you experienced finding us! Unfortunately there is another Main street in a southern town of Buffalo and therefore GPS's that do not request a zip code may direct you there. I am thrilled to hear... More

Tampa
Top Contributor
95 reviews 95 reviews
21 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed July 11, 2014

We stayed here over the 4th of July and it was completely booked up. The room was nice, clean, quiet. The free breakfast was not great, but not bad -we ate there everyday before we took off down to the falls or into Canada. I see some people complained about the parking - which is a block or so away... More

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thanks for your feedback regarding your recent stay. I would like to extend an apology for failing to meet your expectations regarding our complimentary breakfast. We are continuously looking for ways to improve our breakfast so please feel free to contact me, Matt, at the hotel if you have any suggestions as to what we can do to make improvements.... More

Gainesville, FL
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 9, 2014

Wow! This hotel was amazing in every way! The suite was more than that. You could easily stay for a week. Spotless, spacious, and comfortable. It seemed as if the entire hotel had been recently remodeled. They offered all kinds of extras from bottled water to a buckwheat pillow (that was VERY comfortable). Every staff member was extremely helpful and... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you so much for your outstanding review. I am so happy to hear our accommodations met your needs, the set up certainly allows for privacy as well as comfort. It is always our pleasure to offer numerous free amenities, including the buckwheat pillow as a part of our Sweet Dreams sleep programs, cold water bottles and warm cookies on... More

New Paltz, New York
1 review
5 of 5 stars Reviewed July 9, 2014

It is conveniently located at the center of the city. Staff members were very friendly and helpful. They honored a coupon we picked up at a highway rest area even though we have booked the room earlier. Parking is off site but close enough. There were descent choices for breakfast. The suite was clean and roomy. When the bed room... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you so much for taking the time to provide us with feedback regarding your recent stay. I am thrilled to hear you found our location convenient and the suites both clean and comfortable. Our staff works hard to provide each guest with outstanding service, so I am pleased that your experience was not an exception. The deal we offer... More

Dubai, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 2, 2014

We got this hotel thru Hotwire - so didnt know what we were booking until the credit card was charged. However from the time we reached the hotel till the time we checked out, it was pleasant experiences all thru. The staff was extremely helpful and showed an intent to help. The ladies at the breakfast room were helpful to... More

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice detailed comments. I am very pleased that you enjoyed your stay. Mike is a true asset to the hotel and I will be sure to recognize him for his exemplary service. More

1 review
5 of 5 stars Reviewed June 27, 2014

Rooms were very comfortable. Staff responsible for breakfast were saints. One that stood out was Gwen. Many of the guest were rude and inconsiderate to other guest and to the staff keeping the Breakfast Bar filled. Gwen kept a smile and very patient.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice comments. We are lucky to have dedicated staff like Gwen. I will make sure she is recognized for her wonderful guest service. More

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Additional Information about Comfort Suites Downtown Buffalo

Address: 601 Main Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Downtown Buffalo 2.5*
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#3 Family Hotel in Buffalo #5 Business Hotel in Buffalo #6 Romantic Hotel in Buffalo
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Number of rooms
146

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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