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Comfort Suites Downtown Buffalo

2.5 of 5 601 Main Street, Buffalo, NY 14203
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Certificate of Excellence 2014
Comfort Suites Downtown Buffalo
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Comfort Suites Downtown Buffalo
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486 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Comfort Suites Downtown Buffalo
See the most recent reviews
Ferns, Wexford, Ireland
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 14, 2014

I stayed in the Comfort Suites, Downtown Buffalo for 3 nights on a business trip and was very impressed. Access from the airport is easy - I took the no. 24 Metro bus and it dropped me pretty much at the door for 2 dollars. Check-in was straightforward and the front desk staff were friendly and professional.The room was excellent,... More 

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice review. I also appreciate you bringing the missing robe hook to our attention. In fact, we have fixed the door and replaced the robe hook. I will pass along your nice comments to the breakfast host. They do a great job with our complimentary hot breakfast buffet. More 

Toronto, Ontario, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 12, 2014

My friend and I sent to Buffalo for a Frank Lloyd Wright architectural tour so chose a downtown hotel. They don't call it a suite for nothing. There was a nice size bedroom with a comfy king size bed plus a living area with a pull out queen size couch, with a set of doors between the 2 rooms. The... More 

Was this review helpful? Yes 2
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to give such a wonderful detailed review. We believe we are indeed the best value in town and have some unique amenities. I will speak to the housekeeping department about the product s we use. More 

Crossville, Tennessee
Contributor
20 reviews 20 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed October 11, 2014

Check in was wonderful. Paid for parking in advance at the front desk. Staff was great at check in and check out. Room was great. Right on the main night life street. Breakfast bountiful. Cold and hot selections. I have been staying at Choice Hotels since 2002 and this was the best.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the very nice remarks! Our goal each day is to have the cleanest hotel with the best service! More 

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 2, 2014

We stayed here for a night during the Labor Day weekend. We were in town to visit the Niagara Falls and all places close to the Falls were much more expensive than this place. Rooms were nice and clean. Parking was bit of a hassle, probably because of ongoing road work in the neighborhood of the hotel. We had to... More 

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice comments! We are only 20 miles from Niagara Falls and in a great location. Glad you liked the complimentary hot breakfast buffet! More 

Washington DC, District of Columbia
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 27, 2014

The main selling point here is location, but that wouldn’t be enough if the stay wasn’t nice as well – and it is. Comfort Suites Downtown Buffalo is right in the middle of, well, downtown Buffalo. One block away is the Fountain Plaza light rail station, and the Anchor Bar and Theodore Roosevelt Inaugural Historic Site are only a mile... More 

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

So glad you enjoyed your time with us and your time in Buffalo. We are very lucky to be located in a great spot near so much. Within blocks of the waterfront, First Niagara Center, Coca Cola field, Shea's theatre, and a ton of cool restaurants. Thanks again for the detailed review of hotel and location. More 

Pittsburgh, Pennsylvania
Top Contributor
403 reviews 403 reviews
34 hotel reviews
159 helpful votes 159 helpful votes
5 of 5 stars Reviewed September 25, 2014

Stayed at Comfort Suites recently for a night during Labor Day weekend. My wife and I were in town with friends for the Buffalo Wing Fest, which was located just a 5 minute drive away. You could walk it in about 15 I would say, though we didn't. Upon arrival, we were greeted by the front desk lady, who was... More 

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice detailed review. So glad you love our suites and hotel. We feel that we do have the best value in town - large suites, free hot breakfast buffet, free internet and many other special amenities. Thanks again! More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 23, 2014

Stayed here over the last weekend for the Bills game. On the day of the game, my phone battery was low so I decided to leave my phone in room charging with the logical assumption that a locked room would mean it should be safe. When I returned, phone was no longer there. When I complained, they explained I could... More 

Was this review helpful? Yes 3
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

I am sorry that we were unable to locate your phone. We have policies and procedures in place when guests report items missing. When we spoke I mentioned that although our investigation did not find what happened to your phone we would cooperate with the local police if you choose to file a report. Please reach out to me again,... More 

New Brunswick, New Jersey, Usa
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 22, 2014

I grew up in the area but had not visited in more than 10 years. Andre was at the front desk and extremely helpful in pointing out local restaurants to try based on our desire for 'local, home- cooked feeling' meals. Both his regular and upscale recommendations were outstanding choices for us. He also pointed out a small shop tucked... More 

Was this review helpful? Yes
Jamestown, NY
Top Contributor
61 reviews 61 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 17, 2014

We really loved everything about this hotel - the room is really a suite, quite spacious and very clean. Staff was friendly and helpful. There is a TGI Fridays downstairs, and the complimentary breakfast was very good. The only downside was the distance to the parking lot (a couple of blocks) - if that's not an issue for you, I... More 

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you so much for your great review. I am thrilled to hear you enjoyed your stay and that you found your suite clean and spacious. I appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Manchester
Contributor
12 reviews 12 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed September 15, 2014

The hotel is central - right next to Main Street (although the centre of Buffalo is quiet and you might want to try and explore some of the nearby neighbourhoods if you want somewhere more lively). The room we had was very spacious - a suite really - with a separate sitting area and a big bed. There is a... More 

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay. We are in the heart of downtown, the business district which as you said can be kind of quiet. A hop and skip downtown Chippewa Street however you will find quite a few great restaurants or we are nearby to Elmwood Village another great hub... More 

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Additional Information about Comfort Suites Downtown Buffalo

Address: 601 Main Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Downtown Buffalo 2.5*
Number of rooms: 146
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#5 Romantic Hotel in Buffalo
#6 Business Hotel in Buffalo

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