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Comfort Suites Downtown Buffalo

2.5 of 5 601 Main Street, Buffalo, NY 14203
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#7 of 22 hotels in Buffalo
458 Reviews 4 of 5 stars
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Comfort Suites Downtown Buffalo
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Comfort Suites Downtown Buffalo
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  • Reviews (458)
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458 people have reviewed this hotel

Traveler rating
    232
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed in Buffalo for one night on our way to Niagara Falls. Parking is tight but you are allowed to load and unload your vehicle on the premises. The hotel gives you vouchers for a parking lot about two blocks away for over night parking. Received cookies and a bottle of water at check in. Our suite was very... More

Was this review helpful? Yes
Columbia, Maryland
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

These rooms are fantastic. Very well kept, roomy and spacious. It is centrally located in Downtown Buffalo. Morning breakfast is great. Not just sugary pastries, cereal and cheap coffee, they have real food. Staff was very helpful when I needed to extend my stay. Mike Wicks was especially helpful. Yeah they don't have a lot of parking spaces right at... More

Was this review helpful? Yes 1
Wilmington, Delaware
1 review
2 of 5 stars Reviewed 1 week ago

Pros: Good beds, clean rooms, hot water, color television. Possibly location if you're doing business in downtown Buffalo. Cons: Parking *** EXTREMELY *** limited (9 cars in front of hotel). They have a free garage a block or two away, but why would I want to walk that in downtown Buffalo at night or in bad weather? Also, the selection... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to share your experience regarding your recent stay with us.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I am sorry for the issues you experienced. I wish we had a better parking situation but like most downtown hotels we share parking garages. However, because of... More

Winston Salem, North Carolina
Top Contributor
89 reviews 89 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Although the hotet is located downtown Buffalo, downtown is under reconstruction making it hard to get around with the road closures. You have to park 2 blocks away in a parking garage, thankfully we didn't have a lot of luggage to carry and the weather was nice. The suite was ok, comfortable but carpet and furniture a bit shabby in... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay. I do apologize for the inconvenience caused by the construction in the area. While we are excited for the changes coming to Main Street, we understand the frustration it has caused. I further apologize that your bathroom was not up to Choice Hotels standards, I... More

Meriden, Connecticut, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

clean helpful employees, especially Lisa Emick who helped in the dining area. nice short drive to Niagara Falls good breakfast in the morning/waffle maker was a plus! decent price issues with bathroom toilets - plumbing

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I am thrilled to hear our staff provided you with outstanding service. Furthermore, that you found our suites clean, comfortable and at an affordable rate! Your feedback is very important to us and we can assure you that we will use this... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for just one night after visiting Niagara Falls, and we were very pleased with our stay. The staff were super friendly. The suite was nice and we felt really comfortable there. Parking is located a couple blocks from the building, but they offer a shuttle to bring you back and forth to the hotel, and the parking... More

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for sharing your experience about your recent stay with us. I am happy to hear you enjoyed your time with us and that our staff was able to provide us with outstanding service. I am glad our parking accommodations did not cause you an inconvenience, it certainly is a safe option. We appreciate your positive feedback and I'll... More

Sherbrooke, Canada
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was not a bad hotel at all. The rooms are perhaps a bit dated, but the furniture and tv are more modern. It was clean, except there was just a bit of an odd smell in the lobby and elevators. The room didn't seem to have this problem though. The breakfast was very good (eggs, bacon, waffles, etc) and... More

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay. I am thrilled to hear you enjoyed your stay and found the suites clean. I do apologize that you found the suites furniture outdated- we did recently update all of our TV's and added DVD players both in the living area and bedroom. I further... More

Milan, Italy
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stay at Comfort Inn Buffalo just for one night but I've would love to stay more. The room was clean and big and the hot breakfast very rich and good. Besides we get a descount coupon and the price was a big plus for all the facilities included ad the wifi. I hope to visit Buffalo again and return... More

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay. I am thrilled to hear you found the suites clean, spacious and comfortable. It is always our pleasure to offer a discounted coupon rate for travelers. I am further happy to hear you enjoyed several of our free amenities including our complimentary deluxe breakfast and... More

London, UK
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This is a great location for staying in downtown Buffalo. Very central but on a quieter side so it was very restful. The staff were also super helpful! There is no parking on-site, which was the only down side but they offer nearby parking about a block away for a discounted rate.

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you so much for taking the time to provide us with feedback regarding your recent stay with us. I am so glad to hear you enjoyed your stay and that our location met your needs. I am thrilled to hear our staff was able to provide you with outstanding service. I do apologize for failing to meet your expectations... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 27, 2014

Love this place. The location is excellent and breakfast super! The staff is outstanding and so helpful. Always willing to provide to the needs of me and friends who were here on a mission trip. Thanks!

Was this review helpful? Yes
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay with us. I am thrilled to hear you enjoyed your stay and that our location met your needs. It is our pleasure to offer a complimentary deluxe breakfast, so I am happy to hear you enjoyed it. I'll be sure to pass along your kind... More

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Additional Information about Comfort Suites Downtown Buffalo

Address: 601 Main Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Downtown Buffalo 2.5*
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites

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Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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