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Comfort Suites Downtown Buffalo

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601 Main Street, Buffalo, NY 14203
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Comfort Suites Downtown Buffalo
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Comfort Suites Downtown Buffalo
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528 Reviews from our TripAdvisor Community

Traveler rating
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    173
    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Montreal
Contributor
14 reviews 14 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We didn't expect much from Buffalo, never mind our downtown hotel. We were surprised on both counts. The downtown area is rich historically, architecturally and gastronomically, and this hotel is ideally located to take advantage of what the city has to offer. Situated at Main and Chippewa, it is right next to the north-south trolley, around the corner from brew... More 

Was this review helpful? Yes 1
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the very nice review. We are lucky to be in such a great location and so very thrilled about all the new development and activities in the area and Canalside. Glad you enjoyed the hotel and city! More 

Cleveland, Ohio
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Booked this hotel based on TripAdvisor reviews and was not disappointed. We were in town to see a concert at Shae's and this hotel is literally across the street from it. Valet parking is very reasonable at $10.00, the valet and the front desk staff were very nice and helpful. The room was very spacious and clean. It had a... More 

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Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for such a great detailed review! We are indeed in a great location and Shea's is an awesome venue! More 

Contributor
18 reviews 18 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I must say, I wasn't expecting much of this hotel, but I could not have been more pleasantly surprised! The staff is SO nice, the rooms are HUGE, clean, and beautiful! Conveniently located. Will stay here again!

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you! I am glad we surprised you! We do feel we have great staff, a very clean hotel, amazing amenities and large suites. Hope to see you again! More 

Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Pretty much as expected. Clean and quiet accommodation for the night with a TGI Friday's inside to boot. No need to walk out in the cold to get food. Gym and breakfast could do with significant improvement but did not expect more than that for the budget hotel.

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Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

I do agree and appreciate the nice comments that we are clean and quiet. However, I am sorry that you feel we are a budget hotel. Budget hotels focus on low price with little to no amenities. We are an All Suite Hotel with large suites with micro/frig units, free hot breakfast buffet (waffles, egg, meats, breads, cereal, fruit, yogurt,... More 

Rochester, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed April 27, 2015

There's nothing like being excited to see your hotel room and upon inspecting it you find remnants of DNA from the last guest still chilling in the bathtub. It's pretty disappointing that it went unnoticed by the cleaning staff. What's even more disappointing is that the super long strands of hair, all over the tub, were one of the first... More 

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Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for your feedback. I really appreciate the details and I am truly disappointed in the cleanliness of the bathroom. I have shared your comments to the housekeeping team about this. This is not the standard of excellence that we strive for. I hope you will give us another try and please reach out to me if needed (Matt... More 

Nashville, Tennessee
Top Contributor
325 reviews 325 reviews
30 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed April 20, 2015

In town for two days to attend functions at Shea's Performing Arts theaters and it was suggested we stay here. We did and it was great! Right downtown in the theater district, very spacious rooms and a nice clean, albeit busy, lobby. The staff was friendly and helpful and the coffee they provide for the in-room coffee pot was very... More 

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Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the very nice review! You said it best with your "caption". We feel we offer clean, quiet rooms in a great location in downtown Buffalo! More 

Toronto, Canada
Top Contributor
111 reviews 111 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 18, 2015

They let us check-in early at 1:30 which was a pleasant surprise! They were extremely nice, I feel bad that I don't remember the gentleman name at the front desk but he was friendly and inviting. The room exceeded our expectations. They had free breakfast every morning and it was good! The bed was comfy, the varieties of pillows on... More 

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Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice comments! So glad you enjoyed the hotel and the many amenities we offer! More 

Brantford, Canada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 6, 2015

Great location downtown Buffalo. if you are going to a game...Hockey, Lacrosse, baseball...this is the place to stay at a good rate. room was clean. Bed was great. Trolley runs right by the room for the arena. Free ($) to get there. Staff was really helpful Free hot breakfast downstairs

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

We are indeed in a great location in the theatre district, near Harborcenter, Convention Center, First Niagara Center and Coca Cola Field. Glad you enjoyed your stay with us. More 

Rochester, New York
1 review
5 of 5 stars Reviewed March 27, 2015

This hotel is a wonderful choice for Sabres fans who need a place to stay overnight. It is only a short walk to the free trolley that takes you right to the First Niagara Center. Also, the rooms are outstanding and reasonably priced. There is a restaurant attached to the hotel making it easy to have dinner before a hockey... More 

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Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the very nice review. We do indeed get many guests staying with us for Sabres games and concerts due to our location. Thank you for your loyalty. More 

Rome, GA
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 23, 2015

I stayed 3 nights at the Comfort Suites on a business trip a few weeks ago. My suite was definitely one of the nicest rooms I've ever staying in short of a luxury resort. There was a mini-fridge in the room and you could get complimentary bottled water at the front desk. I thought that was a nice touch. Good... More 

Was this review helpful? Yes 2
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you so much for the wonderful review. So glad you had a great experience with us! More 

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