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Comfort Suites Downtown Buffalo

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601 Main Street, Buffalo, NY 14203
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Comfort Suites Downtown Buffalo
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578 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 28, 2015

4th floor. great large room. perfect for a night out. took the free trolley down to the Arena had dinner at 716. went to chippewa street at night. great staff, good breakfast, we will be back next time we go to buffalo.

Helpful?
Thank AUDREYEGAN
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the very nice words! We are indeed in a great location with the added bonus of the free trolley! More 

London, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 23, 2015

Great location, easy to park and very comfortable rooms for an affordable price. Free water at reception - bottled and out of a jug. A TGI Fridays on ground floor with easy access. Breakfast was a real treat as well - make your own waffles, eggs, bagels, etc. You'll leave full! Beds were comfortable and staff was excellent - very... More 

Helpful?
Thank Tigheger26
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you! We do feel we have some great amenities here and some even better staff. More 

Cheektowaga, New York, United States
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 20, 2015

Stayed at this property this past weekend. Suites were nice and roomy..The TVs in both the bedroom and the common area had horrible reception for any of the local stations. Cable channels were fine.....in front of the coffee counter and fridge/microwave area, there apparently was a leak and the carpeting was soaked...... This was a second time at a Comfort... More 

Helpful?
Thank Tim K
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

I am very sorry about the water issue. We should not have rented the room and have since corrected the issue. I also have maintenance look at the TV reception. Thanks again for the feedback! More 

Johannesburg, South Africa
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 30, 2015 via mobile

I stayed at Comfort Suites for one night as a part of a Niagara Falls your and I have to say - there is absolutely nothing wrong with this hotel. For the price you pay you get a pretty good room with a Queen sized bed, working Wifi and a Bathroom with Hot Water showers. The hotel is centrally located,... More 

Helpful?
Thank Akie_11
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice comments. We feel we are the best value in Downtown Buffalo and also have some of the best staff. More 

Rochester, New York
1 review
4 of 5 stars Reviewed November 21, 2015

This is our third time staying here and the rooms are always nice and clean and very comfortable! The staff is friendly and helpful and the breakfast was bad too! I love the size of the suites which also included a mini frig and microwave. Super comfortable beds!

Helpful?
Thank JCSCRoc
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the feedback. Glad the stay was very nice but do apologize for the key card issue. For 6 hours our key system went down but all is back running and no glitches since. More 

Karachi, Pakistan
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 18, 2015

We arrived late for a night over at around 11:30 PM. THere was no parking in the hotel so we had to roam around for the parking, then their key card system was not working, so they just unlock the doors for us, they key card was slide on inside the door in early morning i guess but in short... More 

Helpful?
Thank amadeus52
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the feedback. I am very sorry about the key card issue. Our system went down for 3 hours and until it was resolved hotel staff had the let guests into their room. All was resolved late that night, A fluke issue. We do offer egg crates for the pullout couch sofa bed. I agree, they just are... More 

Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed November 10, 2015

First the good...nice size suite and staff made sure I got a quiet room. Location is great. Free Wifi that was very powerful. Free water bottles is a plus. Two flat screen TVs in the room. Great towels. Comfortable King Size bed. Free newspapers (USA Today on weekday and Buffalo News on Sunday). Value seemed about right...Three night stay at... More 

Helpful?
Thank L.g. W
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the detailed review. I am sharing both the positive comments and the the items needing corrected with my team. I am sorry about the parking. We are downtown location and use a secure city parking garage nearby. Please reach out to me, Matt, so I can make your stay right with us! More 

1 review
5 of 5 stars Reviewed November 8, 2015 via mobile

I arrived the night of the 7th until the morning of the 8th. Upon arrival into BUF airport, the male shuttle driver was great! He gave me great information on how to get to Niagara Falls cheaply! When I arrived at the hotel, around 10am, the front desk (there was a female and young male: maybe still in training, not... More 

Helpful?
Thank Ryan L
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the very kind words! We do have some great staff here and they care about the guests! More 

Stoney Creek Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 3, 2015

My Stay @ The Comfort Suites Is always great. The Management and front end staff+the breakfast workers do an excellent job to help in any way with their guests needs. The rooms are spacious, and clean, the hotel is close to many restaurants, and you can walk to Shea's Theatre or hop on the trolly to get to the First... More 

Helpful?
Thank Canadajack25
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the wonderful review about the hotel and the city. We are indeed in a great location and believe we provide a great value to our guests! More 

Hanoi, Vietnam
Level Contributor
83 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed October 29, 2015

I had a very quick overnight at the Comfort Suites in Buffalo, but the staff there did everything right. They got our group checked in immediately despite our late night arrival, rooms were ready for us all and in good shape. I liked the layout of the rooms, they are kind of circular, there is a separate living room and... More 

Helpful?
Thank BanhRan
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