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Comfort Suites Downtown Buffalo

2.5 of 5 601 Main Street, Buffalo, NY 14203
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Certificate of Excellence 2014
Comfort Suites Downtown Buffalo
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Comfort Suites Downtown Buffalo
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511 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Upstate NY
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We were in Buffalo for a college visit. The hotel was easy to find and the 10.00 valet parking was a great deal. We booked through priceline and got a great deal - our room was a one-bedroom suite with living room & bedroom. King bed and pull out sofa, chair, microwave, fridge, desk.. plenty of room. I especially liked... More 

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you! I couldn't have summarized our large king suites and free hot breakfast buffet any better than you. Hope to see you again! More 

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Hotel room was very clean and breakfast options were great! Had a ton of fun their. Workers were always their to assist. Also they have a great snack shop even though the stuff is pretty pricy. All in all I would give this a big thumbs up for all the plus's they have and even though their is some negative... More 

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you! We do feel we offer a great value with a bunch of nice amenities and are proud of the cleanliness! More 

Cheektowaga, New York
Contributor
15 reviews 15 reviews
15 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 1 week ago

We just recently stayed one night at the Comfort Suites and we had great stay. Check in was fast and efficient, staff was friendly. They offered valet parking for a cost of $10.00 and was worth it. We had a room on the 5th floor overlooking Main Street downtown. The room is spacious and comfortable. There is Breakfast offered in... More 

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for doing a great job summarizing our hotel and the location. Hope to see you again! More 

Alden, New York
Top Contributor
84 reviews 84 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago

This was a nice surprise! Room was huge...it is a suite. Room was clean. Bed was comfortable with both soft and medium pillows. Hotel is attached to TGIF restaurant. Metro rail free access right outside hotel - to take you direct to Arena (Sabres Hockey), Canalside for ice skating in winter or water activities in good weather. I would stay... More 

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you! So glad you enjoyed the hotel and our location. We do sit near everything! More 

Rochester, New York, United States
Contributor
13 reviews 13 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I've been here for a full week. I have a beautiful king suite nicely furnished and comfy. Everything appears new and or well cared for. I'm one who must have a clean bathroom and this place meetsy expectations. Breakfast is not bad. They offer eggs, meats, juices and waffles. Only issue is parking. Nothing on site but valet parking is... More 

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Very happy we met your expectations. We take pride in the cleanliness of the hotel and we are lucky to be in a great location too. More 

Niagara
Senior Contributor
45 reviews 45 reviews
20 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for the first time at Comfort Suites Buffalo in February 2015 and it was a very good experience overall. We arrived at a time when many other guests were checking in as well, but staff at the desk were very efficient and kept the lineup moving, all the while being very pleasant with those involved. We took advantage... More 

Was this review helpful? Yes
Matthew S, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the very nice detailed review. I am so happy to hear that my staff were helpful and that you enjoyed the valet service(we started it 3 months ago). I am sorry to hear about the room with smoke smell. Although we do not allow smoking in hotel some people don't follow policies. We have since deep cleaned... More 

New York City, New York
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We booked this hotel last minute on priceline, and at such a reasonable price, we didn't expect much. Our expectations were constantly exceeded with every staff interaction. From the moment we checked in to the moment we checked out, EVERY single staff member was so great. From answering all of the questions we had, to being so helpful with ordering... More 

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Wow, thank you for the very nice comments titled "Couldn't have asked for a better stay". We could not have asked for a better review so thank you for the details. More 

Christchurch, New Zealand
Top Contributor
67 reviews 67 reviews
8 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived in the middle of a snow storm but got a very warm welcome from the staff with great recommendations for restaurants and going to the falls. Our suite was very nice (we were expecting a room). they gave us an ultra late checkout to fit in with out plans and didnt mind us hanging out in the lobby... More 

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the kind words! Glad you enjoyed your time in Buffalo, albeit a very cold Buffalo! More 

Erie, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was conveniently located near our 8am appointment. The staff upon check in was the friendliest, most helpful staff I have ever encountered anywhere! The price ($99) was extremely reasonable. The hotel was clean, appears to have been recently refurbished and very comfortable..microwave, fridge and coffee maker, hair dryer and free wi-fi. My only complaint was the curtains did... More 

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you! We are lucky to have some truly great staff at the hotel. Glad you enjoyed your time with us. Sorry about the curtain issue. Behind the drapes and sheers there are actually black out curtains. Sometimes hard to see because tucked away behind the front drapes. They do slide out and completely block out the light from window. More 

Pittsburgh, Pennsylvania
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was a little dark and dated. Bed was very comfortable with nice pillow options. Nice for the money. Free bottled water when you want at the desk. Out sink was not working properly and they came and fixed it within the hour. Flat screen tvs and wifi. Free breakfast.

Was this review helpful? Yes 1
BuffComfortGM, General Manager at Comfort Suites Downtown Buffalo, responded to this review

Thank you for the nice review. We do get lots of compliments with the beds and they all have firm and soft pillows too. More 

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Additional Information about Comfort Suites Downtown Buffalo

Address: 601 Main Street, Buffalo, NY 14203
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Downtown Buffalo 2.5*
Number of rooms: 146
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Also Known As:
Comfort Suites Downtown Buffalo Hotel Buffalo
Comfort Suites Buffalo
Buffalo Comfort Suites
Hotel Style:
#4 Family Hotel in Buffalo
#5 Romantic Hotel in Buffalo
#6 Business Hotel in Buffalo

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