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Hyatt Regency Buffalo

#10 of 21 Hotels in Buffalo
Certificate of Excellence
3.5 of 5
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2 Fountain Plaza, Buffalo, NY 14202
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Hyatt Regency Buffalo
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Ranked #10 of 21 Hotels in Buffalo
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Elizabeth Bradl... R Reisterstown, United States
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1,019 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reisterstown, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Hyatt Regency in Buffalo is always clean, comfortable and welcoming. The staff is friendly and responsive to requests. It is convenient to downtown businesses. The breakfast buffet in the Atrium is an added bonus.

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montreal
Top Contributor
62 reviews 62 reviews
30 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Overall, the Hyatt Regency is a good choice for a downtown location. It is within easy walking distance to various downtown sites like the viewpoint at City Hall and the theatre district. We were there on Easter weekend and it proved difficult to find restaurants open for dinner but presumably that is not the case on non-holiday evenings. The hotel... More 

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Jennifer L, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the Hyatt Regency Buffalo. I am pleased to hear that you had an overall great stay with us. I do apologize that the Atrium Bar & Bistro was not open for dinner on Easter. We did have a large brunch early in the day. Otherwise the restaurant is open... More 

Buffalo, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Online check-in is convenient and easy. Rooms are nicely redecorated - welcoming and relaxing colors and furniture. Bed was very comfortable. Location is walking distance to a variety of bars, restaurants and venues. EB Green's service was outstanding!

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Elmvale, Canada
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed in downtown Buffalo so we could take in a Sabres-Penguins game and so some shopping and chose the Hyatt Regency based on word of mouth. So glad we did, as the hotel was great. The free tram out front to the arena was an added bonus.

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Jennifer L, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review and sharing your wonderful experiences you had during your recent stay. We hope that you had a great birthday! I will be sure to share your comments with the staff that helped out with your birthday surprise. We look forward to your next stay with us. Jennifer M Executive Assistant More 

Graham, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

Overall stay was very unpleasant. Requested maintenance to service our A/C unit in our room only to avail that they would bring box fans to cool our room. A/C worked in all other areas of the hotel. Rooms where not attended to every day of our stay.

Review collected in partnership with Hyatt Hotels

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Toronto, Canada
Top Contributor
93 reviews 93 reviews
77 hotel reviews
133 helpful votes 133 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This hotel definitely has potential, but it is clearly poorly managed. As a Diamond member who has stayed here twice, I had a great experience on the first stay, and an absolutely terrible one the next. Received room 1608 the first time (Fantastic! One of the best non-suite rooms I've ever had), and 1510 the next (ABSOLUTELY DREADFUL!!!). I have... More 

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New York, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great view, great service, wouldn't stay anywhere else. Buffalo is a city full of history and the location of the hotel in in a great spot. In walking distance to many buildings of historical value. There are a lot of changes happening in Buffalo, nice changes, bringing jobs and business opportunities for the locals. It will be the next great... More 

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Toronto, Canada
1 review
5 of 5 stars Reviewed 4 days ago NEW

Over all I was very satisfied with our visit to Buffalo. The shopping centre not close enough. Had to drive around because the actual address is different. I learned that by looking the sigh by the hotel. The people aver all they where great.

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Potomac, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have never been to Buffalo NY before. This was not the hotel my colleagues suggested (the other one was booked), but I am so glad we stayed at the Hyatt. It was nice, clean, and the service was great. Small problem w/the iron in my room, but other than that I was very pleased during my stay.

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Greenville, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I injured myself during my stay at the hotel. The hotel time response was terrible. I slipped in the bathroom after returning from a church service and the hotel responded very poorly. This experience left me with the feeling that the Hyatt did not care about its guest and you were basically on you own after checking in.

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