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All 18 Buffalo hotels »

Hyatt Regency Buffalo

3.5 of 5
2 Fountain Plaza, Buffalo, NY 14202
Hotel amenities
Hyatt Regency Buffalo
Ranked #7 of 18 hotels in Buffalo
4.0 of 5 stars 355 Reviews
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355 reviews from our community

What travelers say about this hotel
  • Very nice(13)
  • Parking garage(8)
  • King rooms(6)
  • Convention center(5)
  • Breakfast buffet(5)
  • HSBC arena(5)
  • Hockey game(4)
  • Next morning(4)
  • Hotel fault(4)
  • HOT WATER(4)
Traveler rating
    82
    121
    62
    45
    45
Only show reviews for Family (74) | Couples (86) | Business (99)
Date Rating
New York
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 28, 2012 NEW

We arrived on a Thursday and stayed until Sunday for a wedding. After reading some previous reviews about bed bugs I was a little nervous, but we had no problem. The hotel room was spotless and the beds and pillows were great. All of the staff were super friendly and helpful. We opted for the valet parking at $20 a... More

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Greencastle, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2012 NEW

Booked this hotel for a long weekend of fishing and visiting Niagara Falls with my 9 year old. The staff went out of their way to be accommodative and the hotel was close to the marina and only 30 minutes to Niagara Falls. The restaurant tied in with the hotel "Eby's" was top notch. It was a pleasure to get... More

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Toronto, Canada
1 review
5 of 5 stars Reviewed May 28, 2012 NEW

I stayed with a couple of friends this weekend for the Buffalo Marathon and we couldn't get over how great the customer service was!! They make you feel so at home and well taken care of - I would definitely recommend this hotel!

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Mississauga
Senior Contributor
25 reviews 25 reviews
Reviews in 17 cities Reviews in 17 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed May 27, 2012 NEW

Usually stay in Hampton or Embassy when in Buffalo which is often. Both were unavailble and Hyatt was. As other reviews note, service is amazing. They treat customers like you want to be treated. Some have written about the situation on Main Street outside hotel, it is not that great, they are correct, BUT Buffalo has great restaurants, shows and... More

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See 3 more reviews by bflojim for Buffalo
1 review
5 of 5 stars Reviewed May 27, 2012 NEW via mobile

We arrived in buffalo may 28 and made our way to the Hyatt Regency. Upon arriving the valet greeted us in a friendly and professional manner and informed me of all the parking options available Upon checking in we where greeted by Erica and Clint at the front desk who where both very friendly and happy to help us. We... More

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Ruskin Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 24, 2012 NEW

We stayed at the Hyatt because it was just a block and a half from Shea's Theatre. The staff were very friendly. The hotel itself is beautiful, an old building which has been converted and modernized with a nice bright atrium. We ate dinner at E.B Greens, voted one of the best restaurants in America and it was excellent. We... More

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See 2 more reviews by Steve B for Buffalo
Old Forge, New York
Senior Contributor
45 reviews 45 reviews
Reviews in 26 cities Reviews in 26 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 20, 2012

My stay here was very forgettable. The staff was very pleasant, and breakfast pretty good, but not very impressed with the hotel. Clearly the hotel is built into an older building which the architect kept part of in the atrium area. The rooms are not very large and bath tight. I was surprised by the sign in the elevators stating... More

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See 2 more reviews by Tekinidiver for Buffalo
Norfolk, Virginia
1 review
1 of 5 stars Reviewed May 18, 2012

I stay at the HYATT HOTELS BUFFALO for 3 nights between 5-11 and 5-14 last weekend. Since I was bitten by some kind of bugs at the first night, they switched my room from 328 to 603 upon my request for the rest of my stay. Then I was told by the front desk that they can provide me and... More

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General Manager, General Manager at Hyatt Regency Buffalo, responded to this review
May 25, 2012

I am extremely sorry for the for the difficulty you experienced during your recent stay. As you indicated you were assigned a different guestroom and that room was immediately taken out of service. Our pest elimination company conducted a thorough inspection of the room, which is our protocol anytime there is a claim of any type of bite. We have... More

Bethlehem, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 7, 2012

Everything about this is great. The service at every turn was 5 Star. Front desk,housekeeping,restaurant and bar. The room was also great. Everything one could wish for was in place. The location is the best in the city. Close to everything. I would stay here again and again.

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North Port, Florida
Senior Contributor
46 reviews 46 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 5, 2012
1
person found this review helpful

Went to Buffalo to show my wife the Falls she had never been. arrived at the hotel about 1 hour before check in but was given a room with a E up grade that we paid for. and when asked how high up we were was told 6 th floor only we requested highest floor when I made the vacation... More

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See 3 more reviews by northportgary for Buffalo
General Manager, General Manager at Hyatt Regency Buffalo, responded to this review
May 11, 2012

Thank you for sharing your experience at the Hyatt Regency Buffalo with the Trip Advisor community. I'm sorry to hear that you were not satisfied with your guestroom. I'm happy to tell you that we will be adding additional lighting to the rooms this year as we have heard this concern from other guests as well. I'm so happy that... More

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Additional Information about Hyatt Regency Buffalo

  • Buffalo Hyatt Regency
  • Hyatt Buffalo
  • Buffalo Hyatt
Address: 2 Fountain Plaza, Buffalo, NY 14202
Price Range: $$

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Hyatt Regency Buffalo
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