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All 21 Buffalo hotels

Hyatt Regency Buffalo

3.5 of 5 Resort   |   2 Fountain Plaza, Buffalo, NY 14202
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Hyatt Regency Buffalo
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Ranked #8 of 21 Hotels in Buffalo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
theblues5 Northport, NY
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965 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Northport, NY
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars NEW

While alluring for the Hyatt to book 300+ cheer families for the weekend, what about the rest of the guests that anticipated what they thought would be a "Hyatt" quality stay that we paid for? We should have been notified in advance that we would be staying under these conditions. Hyatt staff clearly could not keep these families in check.... More 

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Cleveland, Ohio
Top Contributor
102 reviews 102 reviews
79 hotel reviews
154 helpful votes 154 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

During my visit to the Hyatt Regency Buffalo, February 2015 was declared Western New York’s coldest month in the recorded history. Yet inside this spiffy hotel the service was warm and the rooms were cozy, such that it was easy to forget the bone-chilling weather outside. Indeed, we were reminded of just how cold it was when we exited the... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This was my first New York trip, I stayed 3 days here and was very pleased with the hotel overall. I brought my dog and it was pretty cute they have a nice dog bed in the room. Our room was spotless and the staff worked around our schedule to do the daily cleaning while we were out with the... More 

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East Aurora, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We are from Buffalo but stay at this hotel when we go to our annual company after-holiday affair. It is, by far, one of the friendliest hotels I've ever stay in. From the time you pull up to have valet parking, the staff is polite, cordial and most accommodating. There's always a staff person to greet you when you enter... More 

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Phelps, NY, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great location for anyone who is a hockey fan. Take the free tram to and from the arena. Excellent restaurant named EB Green's for steak. The rooms are spacious. Other amenities are appealing but I did not have time to enjoy.

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Toronto, Canada
Senior Contributor
36 reviews 36 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed here for a single night. Hotel is situated in the old Genesee building, of which the history is detailed on a lobby plaque. I found the rooms to be tasteful and clean. Jimmy at the front desk was extremely professional and knowledgeable. If I had been staying longer I would have tried the hotel's steakhouse, E.B. Greens, which according... More 

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Rochester, New York
1 review
5 of 5 stars Reviewed 1 week ago

It was excellent and conveniently located. The staff was exceptional and the food was great. The location was within minutes of everything we wanted. It was very clean and modern. It was a great night's sleep

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review for the Hyatt Regency Buffalo. Your valuable feedback is important to us and allows other travelers to hear about your exceptional stay with us. Our hotel is centrally located in the city and close to many attractions. The First Niagara Center has many venues such as hockey, concerts and other... More 

Atlanta, Georgia
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this property. Check in was quick, got a great room and to top it off breakfast was included. Workout facilities are outstanding. Bed was comfy staff was great and the décor was excellent. The valet let us know that parking would be less expense across the street if we self parked. Not only did they have coffee in the... More 

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review for the Hyatt Regency Buffalo. Your valuable feedback is important to us and allows other travelers to hear about your exceptional stay with us. Our staff continues to make sure that every guest feels welcome and appreciated during their stay. We are your home away from home, so if you... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff are welcoming and very nice at check in. Rooms were clean and large. Didn't like the bathtub/shower but that's a personal preference. Bed very comfy. Only 5 minute walk to great restaurants and bars and a 5 minute cab ride to Sabres arena. Parking across the street.

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review for the Hyatt Regency Buffalo. We are very pleased to hear that you had an exceptional stay with us. We really appreciate all the feedback to help other guests when searching for an excellent hotel to stay in during their travels to Buffalo. Thank you again for choosing Hyatt and... More 

Saint Louis, Missouri
Top Contributor
157 reviews 157 reviews
15 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for a company party. The room was nice and comfortable enough and quiet room given that there was a party with a bunch of guests in rooms. It was convenient to the party we were attending. The staff was responsive to our few requests. However, the hotel lobby needs a facelift. It feels like it is stuck... More 

Was this review helpful? Yes 2
Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the Hyatt Regency Buffalo. I understand your disappointment in the lobby, but we are in the final design phases for our lobby remodel. We are very excited for this to begin in the middle of this year. We are also in the initial design phase to remodel our Atrium... More 

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Additional Information about Hyatt Regency Buffalo

Address: 2 Fountain Plaza, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo
Hotel Style:
#5 Business Hotel in Buffalo
#6 Romantic Hotel in Buffalo
#7 Family Hotel in Buffalo

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