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All 22 Buffalo hotels

Hyatt Regency Buffalo

3.5 of 5 Resort   |   2 Fountain Plaza, Buffalo, NY 14202
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Ranked #9 of 22 Hotels in Buffalo
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Mr_Weston Toronto
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889 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Toronto
Top Contributor
177 reviews 177 reviews
40 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed yesterday NEW

Customer service was excellent, from the valet who allowed us to park on the side of the driveway while we checked in, to the woman at the Platinum desk who called us over to check us in without knowing that we are Platinum, to the gentleman who came out from the back to give us late night restaurant recommendations. And... More

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Westhampton Beach, NY
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A good choice for downtown. If this is the location where you want to be this is a good choice. You may want to inquire about groups booked during your stay. It seems like a very popular group and convention hotel and with that comes certain drawbacks. When I found myself sharing a connecting door with a group party room,... More

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1 review
3 of 5 stars Reviewed 4 days ago NEW

I'm here this weekend with my daughter (17) and son(14). Room 911. We booked through hotels.com. the room wasn't clean, room is very outdated. We have two double beds. I asked for a cot, and they said no. The beds are so narrow, hard to fit two persons. And no we are not large people. No hairdryer, asked for one... More

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Baltimore
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a very old hotel and it's time for an update or an upgrade. Thank God that the staff are very helpful and courteous - it made up for the dingy hotel. They need to especially change the carpet!

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Seattle, Washington
Top Contributor
175 reviews 175 reviews
37 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed five nights for a conference and found it to be conveniently located near the Buffalo Niagara Convention Center. Check in and check out was painless. Room was typical Hyatt. Nice cafe in lobby. They have a "pretend" Starbucks in the lobby/cafe area.

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Rock Hill, South Carolina, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I work in Hotels in Customer Service and this hotel is the perfect example of customer service. Jen (Atrium Restaurant) , Ronnie and Jim (Bellmen) and Frank (Banquets) were awesome and top notch. There was one more young lady who was at the desk and I can't remember her name but her name began with an "X" in it, she... More

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New York City, New York
1 review
4 of 5 stars Reviewed 1 week ago

My wife and I stayed here over the weekend for a wedding. The staff was extremely helpful and kind. They answered every question we had and even recommended a fantastic pizza place near by for delivery since everything in downtown Buffalo closes at 9pm on Sundays. The atrium area can get a little warm when the sun is beaming down... More

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Clifton Park, New York
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Only stayed for one evening but the room was very clean with a comfortable bed. The room had an air purifier which was a nice and unusual touch for a hotel (after reading Kittenkk's review it makes me wonder about it?). The hotel has a very active bar/restaurant area and the breakfast was good but pricey (probably three times what... More

Was this review helpful? Yes 1
Brampton, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friends and I booked a standard room at the hotel to get ready on the morning of my wedding. The room was updated, spacious, clean and the beds were very comfortable. We ended up using the hotel business centre, which was free and very helpful the night before. Downfalls to the room were lack of lighting (especially for our... More

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Halifax, Canada
Top Contributor
56 reviews 56 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at the Hyatt for a wedding in August. The wedding was beautiful, and the Hyatt seemed to accommodate us nicely. The rooms were comfortable and we had a great view over the water. The layout of our room was a bit awkward with the sink down the hall from the bathroom, but this wasn't a deal breaker for us.... More

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Additional Information about Hyatt Regency Buffalo

Address: 2 Fountain Plaza, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
Number of rooms: 396
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo

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