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All 21 Buffalo hotels

Hyatt Regency Buffalo

3.5 of 5 Resort   |   2 Fountain Plaza, Buffalo, NY 14202
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Hyatt Regency Buffalo
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73%
Ranked #9 of 21 hotels in Buffalo
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Horace L Columbia, South Carolina
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834 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Columbia, South Carolina
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We were a little worried when we heard about the "Hotel Update", which in many cases means new paint to hide old problems. Not in this case. This hotel has old bones, but it continues to shine in downtown Buffalo. The rooms were clean and fresh and the house-keeping staff did an excellent job each and every day. The carpet... More

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

We just got back from the Hyatt in Buffalo where our son got married...everyone was wonderful. The food was excellent! It was a fantastic experience!!! The staff were all over the top helpful. All in all a great experience.

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Rochester, New York
Top Contributor
116 reviews 116 reviews
30 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

It's an older hotel which has been updated . Most of the staff are polite and professional (although there are some grumpy staff who shouldn't work on the front line with customers ). The beds and pillows are comfortable. Desk staff, room service staff, bell staff , valet staff, and housekeeping are "over the top" kind. Room temperature controls are... More

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Setauket, New York
1 review
5 of 5 stars Reviewed 6 days ago NEW

The staff made me feel welcomed from the moment I arrived. They were very polite and extremely helpful with any questions I had about the area attractions.The room was not only beautiful, but very clean. I have already booked my next stay at the Hyatt Regency in Buffalo. I would highly recommend this location for either business or pleasure.

Review collected in partnership with this hotel

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the Hyatt Regency Buffalo. We are excited that you had an exceptional stay with us. Our staff goes above and beyond to make every guest feel welcome and at home. We want everyone to have a memorable stay with us and continue to stay with us while they are... More

Swansea, United Kingdom
Contributor
17 reviews 17 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

A great location , right on Main Street , staffed by friendly , professional staff , who made you feel good on every occasion whether it's a casual conversation in the lift or providing service of excellent standard . We only ate light meals at the hotel , which were good value and excellent flavour . The rooms are spacious... More

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1 review
5 of 5 stars Reviewed 1 week ago

Beautiful views of buffalo. Only 20 mins from Niagara Falls! Hotel accommodations were fabulous. Love the rooms and salon. Great trip. Would definitely go again. Breakfast buffet was amazing. Loved the service and cleanliness of the room. The response of hotel staff terrific

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the Hyatt Regency Buffalo. We are pleased that you had an outstanding stay with us. Our staff is here to make everyone feel welcome and be your home away from home. We are happy that you enjoyed the breakfast buffet. We have added so many things to make sure... More

Tampa, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed just one weekday night at this hotel for business - the meeting organizer reserved the room at a special rate including breakfast. I naturally expected an economy room on a lower floor with a view of another building within feet that would otherwise gone unoccupied. My room was on the 4th floor but had plenty of privacy from... More

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Haddonfield, New Jersey
Top Contributor
78 reviews 78 reviews
13 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel has a very nice lobby but the rooms are old and dingy. The furniture placement is very awkward with the television placed to the side of the bed. The biggest disappointment was the room temperature. There is a thermostat on the wall which is apparently a decoration. The temperature was set at 60 degrees and our room was... More

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the Hyatt Regency Buffalo. It is disappointing to hear that you did not have an exceptional stay with us. . I would like to apologize for the difficulties you had with room temperature during your recent stay. The air conditioning in the guestrooms provide cooling in the summer months... More

Rochester, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Our room had a comforter with body fluid stains covering every section including blood stains. It appeared to never have been washed. We were given a new comforter after complaining the next morning and it appeared to be less stained but when we pulled it back there was another huge blood stain on the new one....could we get non-bloody linens... More

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the hotel. I would like to sincerely apologize for the difficulties you had with the linen during your recent stay with us. This is unacceptable and is not the Hyatt Standard. We have addressed this with the Housekeeping Manager as well as the Housekeeping Staff. Please be assured that... More

Chicago, Illinois
Contributor
19 reviews 19 reviews
16 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Came here for a wedding Memorial Day weekend. Hotel is right downtown maybe 15 minutes from the airport. Staff was friendly and the room was decent; only complaint is you can here people next door but I believe it's a historic building which is typical. I suggest taking the hotel shuttle from the airport; I took the bus which was... More

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Jennifer M, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review of the hotel. We are pleased to hear that you had a great stay with us. This is a historical building, but we are currently working on helping reduce noise from other rooms as well as the hallways. Although we do not offer transportation from the airport due to all... More

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Additional Information about Hyatt Regency Buffalo

Address: 2 Fountain Plaza, Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Regency Buffalo 3.5*
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Also Known As:
Hyatt Regency Buffalo Hotel Buffalo
Buffalo Hyatt Regency
Hyatt Buffalo

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Romantic Hotel in Buffalo #6 Business Hotel in Buffalo #7 Family Hotel in Buffalo
Hotel Class
Official Description (provided by the hotel)
Newly renovated hotel located in the heart of the theatre & financial districts, offering 396 guestrooms & suites. Newly opened indoor pool, new onsite, full service Spa and new StayFit health club. Just steps away from the Chippewa Entertainment district, Elmwood Village, variety of restaurants and shops. Connected to the Buffalo Convention Center. Walden Galleria is 15 minutes from the hotel. First Niagara Center is five minutes away; free Metro directly outside the hotel. Museum district is ten minutes away. Niagara Falls is 20 minutes from the hotel. Complimentary Business Center and WiFi and Wired Internet access is available. ... more   less 
Number of rooms
396

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