Let me say, first of all, that it is a nice hotel that has large, beautiful rooms. It is also very conveniently connected to the convention center. That makes for a nice stay. I had no problems while I was there. My colleagues, however, did have problems, and when they were asked about their stay, they mentioned that their room... more

This is an absolutely great hotel...service is great, and the rooms are great. However, two things go against this hotel. 1) It is in Downtown Buffalo and the immediate area is not too nice...lots of closed stores and scary people on the street. 2) the room rates are way too high for this area. Another problem was "where to eat."... more

A couple of notes: Yes, downtown Buffalo is sketchy. Yes, the outside of the hotel has seen better days. But inside, the hotel is gorgeous, clean, and well-appointed. (I was particularly taken with the carpets.) The staff is friendly and the rooms are comfortable. It's also close enough to the club-hopping part of town that I could walk it in... more

First off, I can't remember the last time I came across so many helpful and friendly staff in a hotel. Seriously, they were outgoing, polite, attentive, and helpful....what more can you ask? The room was clean and very comfortable. I was on the 15th floor which was "VIP" though I am not sure why, unless it's because I did something... more

The hotel is an excellent establishment. I was upgraded to suites without even asking for it. more

Let me begin with the obvious. Hard times have fallen on downtown Buffalo. And, unfortunately, this property is smack dab in the heart of bleak city. Look out any window--from your room to the hotel lobby--and you will see boarded up storefronts, homeless folks and, in general a rough crowd. None of that is the hotel's fault. They were part... more

Let me start off by saying that i booked this hotel a few months ago so my wife and i could do some shopping. I booked it on Hotwire for $58. This hotel is right downtown and is not a nice area at night for sure but we were there to shop during the day(Outlet mall and Walden Galleria) and... more

My husband and I were in BUF for 3 nights , but I can say that we only had the pleasure of one night at the Hyatt and certainly regret that we did'nt spend all 3 there !!! From checking in to checking out there is not a bad or negative thing that I can say regarding our stay and... more

I should start by mentioning that I grew up and went to college in Buffalo, so I knew the neighborhoods around the property quite well. It's been a while since I had been back to the city, so I wasn't sure what was still open, what was new, and what was good. A highlight was having an extremely helpful bellhop... more