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Hyatt Regency Buffalo

#10 of 21 Hotels in Buffalo
Certificate of Excellence
3.5 of 5
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2 Fountain Plaza, Buffalo, NY 14202
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Hyatt Regency Buffalo
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Ranked #10 of 21 Hotels in Buffalo
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Phil D Hamilton
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1,117 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hamilton
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very nice hotel located in downtown Buffalo. Easy to get to everything Buffalo has to offer. One thing they could add is parking. $25 to park is a bit too much. Kids enjoyed the pool area but it closes early and they could use a hot tub. Otherwise everything was great!

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Utica NY
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I found myself having to unexpectedly spend 3 nights this hotel because of my job. I checked in at 1am without even a tooth brush. I was well taken care of; from the complementary basic supplies to a wonderful sleep inducing bed, plush towels, lots of hot water, and friendly well informed staff. The breakfast buffet was very good and... More 

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Buffalo, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Really, my only complaints are, there was no microwave in my room and parking is expensive. Especially for overnight parking. Checking in was easy and the staff was very pleasant! The public restrooms were clean and the restaurant offered very good food.

Review collected in partnership with Hyatt Hotels

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Buffalo, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

Expected a more updated room from a well known name like this. The cabinet in the bathroom was very worn out and the toilet took a long time to flush. No TV channel guide in the room. Services and amenities were good. Very easy to print out boarding passes for flight from dedicated computer in the lobby.

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Cornwall, Canada
1 review
4 of 5 stars Reviewed 6 days ago NEW

It was a great hotel. It was close to the conference centre. The service was very good. The staff was courteous and helpful. I would definitely recommend this hotel. I also recommend the valet parking - it makes life so much easier! The price is worth it!

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Biloxi, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

The Buffalo Hyatt is centrally located in an area that is easily accessible to public transportation (cab, metro, or bus). Good food, good bar (not too pricey). Friendly staff, especially the bar staff. Also had a pleasant conversation Frank, the night security guard. Made me feel very much at home.

Review collected in partnership with Hyatt Hotels

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Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

As usual, great experience at Hyatt Regency! The service was 5-star; from the valet, to concierge, bell-hop and housekeeping - everyone was as friendly and as helpful as could be. The complimentary ice cream bars are a nice touch, especially in the hot summer! The steakhouse (EB Green) is amazing. The porterhouse (dinner for 2) is easily one of the... More 

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Jennifer L, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

We appreciate you taking the time to write about your experience at the Hyatt Regency Buffalo and EB Green's Steakhouse. We are pleased that you had an exceptional stay with us. Thank you for your five star review! Jennifer Executive Assistant More 

Rochester, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel was too expensive. Between room and parking cost over $200 per night. Service was slow, waited 15 + minutes in car just to get to the door to unload luggage. Very noisy hallways at night. Personally needed to yell at other drunk guests at 4 AM. Buffalo are around hotel currently torn apart.

Review collected in partnership with Hyatt Hotels

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1 review
4 of 5 stars Reviewed 1 week ago

It keeps to have a loud machine noise every 10 - 15 mins, and I could not take a good rest at night. The noise is terrible loud and I would like someone can fix it, otherwise the next guess will be frustrated.

Review collected in partnership with Hyatt Hotels

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Jennifer L, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for your online review. I would like to sincerely apologize for the noise you had in your room during your recent stay. We wish that you would have contacted the front desk because we would have been more than happy to change rooms for you. I have contacted our Director of Engineering to have the... More 

Bordeaux, France
Level Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

The staff were very friendly and helpful Excellent room - space to stretch out after a day of walking around the downtown core Breakfast offerings were varied and well made The lobby bar (and Cafe,) is in an atrium which makes the atmosphere very nice and welcoming

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Jennifer L, Guest Relations Manager at Hyatt Regency Buffalo, responded to this review

Dear Valued Guest, Thank you for completing an online review for the Hyatt Regency Buffalo. We are very pleased to hear that you had an exceptional stay with us. We really appreciate all the feedback to help other guests when searching for an excellent hotel to stay in during their travels to Buffalo. Thank you again for choosing Hyatt and... More 

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