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All 22 Buffalo hotels

Holiday Inn Buffalo Downtown

3.0 of 5 Hotel   |   620 Delaware Ave., Buffalo, NY 14202
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Ranked #12 of 22 hotels in Buffalo
A recent review
4 of 5 stars reviewed 3 days ago
SE1508 England, United Kingdom
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214 people have reviewed this hotel

Traveler rating
    33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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English first
England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The room was very clean and comfortable. After staying in a number of hotels throughout the week, exploring America and Canada, it was lovely to arrive to such a clean room with a very comfortable bed! Just what was needed! The staff were really friendly upon check in and check out. Would definitely return.

Was this review helpful? Yes 1
Baltimore, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Overall I had a good experience. The staff was great and the location is excellent. I would definitely stay here again. The price is great! The hotel is within walking distance to some of the hippest neighborhoods, restaurants, and nightlife. More importantly, the staff is super friendly and very customer service oriented. One downside was when I missed the housekeeping... More

Was this review helpful? Yes 1
Dulles, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This older Holiday Inn - located in a really 'classy' part of town - is quiet, and yet convenient to sites of interest and restaurants. Our room was spacious and clean, and the bed was quite comfortable. But what really helped to make this hotel great was the staff. The young man who picked us up at the airport (sorry... More

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

A friend and I from England stayed here recently, we found the staff very friendly and helpful, our room was spacious- the bed was huge!! It was clean, comfortable and included all the necessities. In a nice area, would definitely stay here again it was just what we were looking for! And a big thank you to the lady (sorry... More

Was this review helpful? Yes 1
Mineola, New York
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is a very nice hotel and is conveniently located in downtown area at a reasonable price. The room was very nice and the bed was super comfortable. The AC was inadequate. We had it on its lowest level and the room was not cold. The restaurant and bar were great. We had a terrific breakfast and a few drinks... More

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Ottawa, Canada
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 1 week ago

We've been to this hotel every year for about 10 years as we travel to see a Bills game. It's our annual weekend trip and this Holiday Inn is situated well for us. We go to the Anchor Bar as well as Gabby's, so it's perfect. The drive to the stadium is not bad. Front staff is always friendly on... More

Was this review helpful? Yes 1
Montreal, Canada
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was slightly sceptical to book my stay at this hotel given the relatively large number of negative reviews, but as it was the only hotel with available rooms at the dates I needed, I stayed here for a 7-night business trip from the end of July 2014 towards beginning of August. Here is what I found: Location – The... More

Was this review helpful? Yes 3
hibuffalodowntown, Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear Kimo S: Thank you for your comments and the positive remarks about the staff and your recent visit to the Holiday Inn. It is rewarding to see that our staff made a difference and feedback like this gives them confidence that they are doing well in their jobs. We will make sure everyone is aware of your observations, specifically... More

New York City, New York
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Nice hotel ,rooms are a little outdated. It's located halfway between Canisius college and down town Buffalo. There's Walgreens across the parking lot very convenient. The hotel has a bar and a restaurant and a coffee bar or wine bar that serves a nice quick breakfast! The restaurant food was very good as well as reasonably priced cocktails .Staff very... More

Was this review helpful? Yes 1
hibuffalodowntown, Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear J F: Thank you for taking the time to post your review on TripAdvisor. Your positive remarks are welcomed and help the staff with the understanding they can make an impact on a guest’s experience. We will post them where our associates are sure to see them. Thank you for choosing Holiday Inn Buffalo Downtown. Safe travels and please... More

Markham, Canada
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel was a bit dated but very clean. The staff was friendly and helpful. Free parking is a definite plus. The location is close to great restaurants and shopping. A good value for a reasonable price.

Was this review helpful? Yes
hibuffalodowntown, Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear K G: Welcome and thank you to our friends from Markham. We appreciate you taking time to post these comments and feedback of your recent visit. We hope you have the opportunity to visit again soon and look forward to having you back as our guest. Safe travels and have a great 2014. More

Virginia Beach
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Average holiday inn. On the pricy side but its downtown. Room was nice . staff was nice only issue I had was I went down to get dinner at the restaurant located in the hotel and they said the kitchen had closed at 9 because it was slow but it was advertising till 10. Kind of annoying when you have... More

Was this review helpful? Yes
hibuffalodowntown, Manager at Holiday Inn Buffalo Downtown, responded to this review

Dear Rob M: Thank you for taking time out of your schedule to post your comments from your recent visit to the Holiday Inn. Please accept our sincere apologies for the issue regarding the hours of operation in the restaurant. We serve dinners until 10PM seven days a week so you should never have been told otherwise. Your feedback will... More

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Additional Information about Holiday Inn Buffalo Downtown

Address: 620 Delaware Ave., Buffalo, NY 14202
Phone Number:
Location: United States > New York > Buffalo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Buffalo Downtown 3*
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Also Known As:
Holiday Inn Buffalo Downtown Hotel Buffalo
Buffalo Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Best Value Hotel in Buffalo
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo Downtown. We are located in the historic Allentown district of Buffalo and near quaint shops, restaurants and attractions. The hotel is a city high-rise with 167 rooms, and renovated meeting and banquet facilities. We offer a seasonal outdoor heated pool and a fitness center. Be sure to stop by our award winning restaurant, Grille 620.Take in the many historical sights of Buffalo while staying at the Holiday Inn Buffalo Downtown. Located adjacent to the Wilcox Mansion, site of the Teddy Roosevelt inauguration and just a few minutes from Frank Lloyd Wrights Darwin Martin House. While staying with us, take in a show at Sheas Performing Arts Center, the Irish Classical Theatre or enjoy a little Shakespeare in Delaware Park. Art lovers will be thrilled to visit the Albright Knox Art Gallery and the Burchfield Penny Art Center located minutes away at Buffalo State College.Come and stay with us for the annual Allentown Arts Festival; the event is held right outside our doors! State and federal office building are less than 4 miles away, and we are approximately 5 minutes to the New York/Canadian border. ... more   less 
Number of rooms
160

Questions & Answers

Questions? Get answers from Holiday Inn Buffalo Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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