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Adam's Mark Buffalo

#14 of 21 Hotels in Buffalo
GreenLeadersSilver level
120 Church Street, Buffalo, NY 14202
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Adam's Mark Buffalo
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Adam's Mark Buffalo
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979 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chennai (Madras), India
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Excellent amenities, free wifi, fridge, coffee maker etc were provided. Clean toilets, towels, good service. We had very comfortable sleep after a hard day of site seeing.the front view of the hotel was beautiful.

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Dear Valued Guest, I would like to start by saying thank you very much for noticing all the hard work our staff has been doing to make sure each of our guest have a great experience. The city of Buffalo has so many new things to see and do. We are very excited about many of the new tourist destinations... More 

1 of 5 stars Reviewed 3 days ago NEW

Been at the Adam's Mark in other areas and had pre-set expectations of how this property would be. Let's just say, yikes! Not what we expected. Very dingy and run down. Definitely not worth the money. Had it not been for a last minute change of plans, no way we would have stayed.

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Dear Valued Guest, I would like to start by saying we are truly sorry that we did not live up to your expectations. Our team of managers work hard every day to make sure that our guests needs are taken care of and that our team continues to improve for future guests. Your comments will be shared at our next... More 

Travelers are raving about these Buffalo hotels

5 of 5 stars Reviewed 4 days ago NEW

Had dinner at the bar with DAVE as bartender. He provided excellent customer service. Food was delicious will recommend the adams mark for all buffalo visits! Roast beef on the weck is to die for best in buffalo!! Rooms are gorgeous and restaurant was wonderful

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you very much for your wonderful comments about Dave and our Harbor Bistro (restaurant) & Bar. Roast beef on weck is a true Buffalo tradition and we're so glad you enjoy our version of this classic favorite. Hope to see you again on your next visit. More 

Prince Frederick, Maryland
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Had dinner at the bar on the evening of 26 Jul 15. Dave was great. Service, attitude, and his gregarious nature made dinner in your hotel an experience to remember. I plan on coming back to your hotel on every business trip I have in the future.

Was this review helpful? Yes 1
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

That's terrific and we are happy to welcome you back any and every time. If we can be of any further assistance in making your reservation or anything else that will make your next visit especially memorable, give us a call and let us know. Thanks again and welcome back soon. More 

Creve Coeur, Missouri
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

This hotel is in a great location, but this is the only positive I can give it. You can see it in the faces of many of the staff, especially the food and bar service. The looks on the faces tell me they don't like their job. The carpets in the hallways are frayed, the wallpaper is coming off walls,some... More 

Was this review helpful? Yes 2
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you for your comments and we apologize that the hotel did not meet your expectations. We always strive to put out and do our best. In fact, recently, many of our associates have been recognized for their great customer service. Your comments will be used constructively to continue in this manner. Thank you again for taking the time to... More 

Buffalo, New York
5 of 5 stars Reviewed 1 week ago

It was JOHN HOWELL who went a step beyond to accomodate us at Adams Mark when we accidently erred in making our Pierce-Arrow reservation. W e needed Saturday to attend the final banquet, but hadn't initially booked. JOHN found us a room for Saturday in the totally booked hotel to accomodate us through the entirety of our stay...thanks John, Warren... More 

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

I'm so glad to know that John was able to help you enjoy the full length of your stay with the Pierce- Arrow Society group that was here. We too enjoyed having you and your amazing cars were the talk of staff, other guests and passers-by. Thanks again for your comments, which will be shared with John and all our... More 

1 review
5 of 5 stars Reviewed 1 week ago

Awesome service and great food. I was particularly impressed with the bartender Dave. What a remarkably upbeat and friendly guy. He made a great dinner recommendation which I thoroughly enjoyed. He was congenial with all the guest and made me feel welcome and appreciated. This employee is absolutely a keeper. I travel extensively as an airline pilot and rarely do... More 

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you so much for your wonderful comments. I will be sure to pass them along to Dave and all our associates and managers. We look forward to seeing you (and your crew) again soon! More 

Chicago, Illinois
5 of 5 stars Reviewed 1 week ago

After a long day of flying I was starving!! As I sat down at the bar I was greeted by the friendly bartender Dave who made my dining experience a great one! He was very attentive and kept me laughing. My drink of choice is Blue Moon but the bar does not carry it, Dave said the next time I... More 

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Dear Valued Guest, I would like to start by saying thank you very much for noticing all the hard work our staff has been doing to make sure each of our guest have a great experience. This hotel has put substantial investments in our guestrooms and common areas over the past few years. Our rooms have new beds, new carpets... More 

East Aurora, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Pam at the front desk was so helpful and cordial. Other than my room not holding the correct temperature, it was a great stay. I was even given a free parking pass since it was my birthday. The Adam's Mark is a great choice for anyone staying in downtown Buffalo.

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Thank you very much for your comments. Our staff takes great pride in being able to spot those opportunities to provide those special touches for our guests. Glad we could make your birthday memorable and welcome again anytime. More 

Mooresville, North Carolina
5 of 5 stars Reviewed 1 week ago

Had a wonderful stay at the Adam's Mark! This was my first stay in an Adam's Mark Hotel and I was very impressed with the quality of the hotel and the friendliness and attentiveness of the hotel staff, especially my bartender, Dave! He made me feel very welcome and gave some great advise on food and drink choices. The Roast... More 

Was this review helpful? Yes
Mark-B B, General Manager at Adam's Mark Buffalo, responded to this review

Dear Valued Guest, I would like to start by saying thank you very much for noticing all the hard work our staff has been doing to make sure each of our guest have a great experience. This hotel has put substantial investments in our guestrooms and common areas over the past few years. Our rooms have new beds, new carpets... More 

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